Josie Scott

Greater Detroit Area United States

Assistant Vice-President, User Experience and Accessibility Research at Synchrony Financial

Finance / Banking / Insurance

I synthesize "Ah-hah" into great and accessible design. Innovative user experience designer and researcher; information architect, plain language advocate, interaction design mentor and agile UX coach. Mobile, immobile, PC and Mac. I specialize in: • Leadership, Design and Innovation Collaboration • Mentoring responsive and adaptive design transformation • All research methods: - Usability Testing, in person and remote - Contextual Inquiry, Ethnography - Diary Studies and more • Accessibility Evaluation and Design • Lab and UX Software/Hardware Management • Analytics, Quantitative Data and Root-Cause Analysis • Information Architecture, Inter...