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Harnessing Collective Intelligence


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An overview of Web2.0 services being used by the City of Edinburgh Council Libraries.

Delivered by Liz McGettigan, Libraries and Information Services Manager.

Part of Enterprise, engagement and new communication: Web2.0 in the library, which was organised by CILIP in Scotland (CILIPS) and took place 2 Jul 2009.

Published in: Technology, Education
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Harnessing Collective Intelligence

  1. 1. Harnessing collective intelligence ”libraries have been gathering the collective intelligence of civilisation for a long time, but in our collections each book is its own silo, users cannot navigate between them following link trails” Tim O’Reillly “A powerful global conversation has begun. Through the internet people are discovering and inventing new ways to share relevant knowledge with blinding speed” The Cluetrain Manifesto
  2. 2. Increased service demands require quality management and new approaches… Libraries are developing fast
  3. 3. Communication Promotion Ownership Relevance New library
  4. 4. Edinburgh City Libraries 2.0...
  5. 5. delivering on informed and engaged communities bread and butter opportunity web 2.0 modern, sassy interface relevant accurate up to date What will it look like in 5 years 10 years? information
  6. 6. connecting people and information ENGAGE flexible and easy to use community owned local resource for communities live system by end june local organisations fact sheets community engagement community hub trust ownership
  7. 7. just the start of our journey web 2.0
  8. 8. Edinburgh City libraries Liz