1. CASE STUDY /
HEALTH SECTOR /
CEGEDIM RX /
“InTechnology offered
me value for money and
confidence in the service.
A large part of what I
wanted was a promise
Cegedim Rx is the market leading supplier of healthcare software of minimal disruption to
solutions and computer services to more than 60% of the UK pharmacy my customers during
market. This incorporates over 5000 pharmacies including some of the changeover, which is
the UK’s largest pharmacy chains and many independent high street what InTechnology has
retailers. It employs around 160 staff at offices in Lancashire and Surrey. delivered.”
THE CHALLENGE /
Michael Collier, theTechnical Director, of Cegedim Rx began to look for a new supplier of
network services when his existing provider faced an uncertain future. He also wanted to
make sure his new provider offered:
• High quality and reliable connectivity
• A flexible service
• Value for money
• A service that would fit into Cegedim Rx’s future strategic direction
THE SOLUTION / Michael Collier,
Michael Collier had some knowledge of InTechnology through one of his customers. IT Director, Cegedim Rx
He compared its service offering to other providers, but found that only InTechnology could
give exactly what he was looking for.
• Access to a network with higher bandwidth providing speedier connectivity with high
levels of reliability and protection
• A smooth changeover from the existing network
• Excellent value for money
• InTechnology has an agreement with BT to use its next generation 21st Century
Network (21CN) which offers great commercial and technical benefits for the future
2. BUSINESS BENEFITS / OPTIONAL BENEFITS / FINANCIAL BENEFITS /
• A seamless changeover to the new • The service is reliable and of a high • A more efficient, value for money and
system means minimal disruption to quality customer-focused service
customers
• Greater visibility of issues and faults, • Cost-effective services that match
• The service is scalable to cater for future meaning Cegedim Rx’s IT helpdesk can Cegedim Rx’s future direction
development and expansion offer its customers a more proactive
service • Virtualisation through InTechnology
• Stability and confidence in InTechnology offers the potential for further cost
as a provider • InTechnology supports the service 24 benefits
hours a day all year round
• InTechnology’s portfolio of virtualisation • Connection to BT’s 21CN offers great
services is an ideal match for Cegedim • Voice and data services are converged on commercial potential for the future
Rx’s future strategic direction one network
• Future costs are predictable with
• A trusting working relationship with the • Service is flexible to cater for developing InTechnology’s transparent pay-as-you-
InTechnology team customer needs use charging model
INTECHNOLOGY
SOLUTIONS /
“I’ve been impressed with InTechnology’s
Networking
technical, account management and
• Access to the N3 network
project management skills so far. During
• The provision of fully managed our negotiations, we met with senior
ADSL 2 Mbps N3 connections to
3000 pharmacies contracted to management and found them open-minded
Cegedim Rx. and flexible when considering our business
• Migration of existing service across
to the InTechnology platform in a needs which gave me confidence in them as
controlled and agreed process a business.”
• Aggregated usage of 10 Mbps N3
bandwidth
• Aggregated usage of 100 Mbps
Internet Access to the Cegedim Rx Michael Collier,
Message Handling Service (MHS) Technical Director, Cegedim Rx
• Access to the NHS Spine Services
To learn more about how we could help you,
call 0800 983 2522 or email contact@intechnology.com
