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Digital Fast Track


                                                           Series Overview
                                                                              Digital Fast Track




                           Welcome to Digital Fast Track
                           The material found in the       become familiar with the       may be new to you. This
                           Series Overview will give       concepts by exploring          module will give you a
                           you a taste of the topics       them in your own time.         chance to become familiar
                           we’ll cover in more detail                                     with the jargon, and have
                           in your face-to-face ses-       The objective of Digital       a play with some of the
                           sion, or within future Digi-    Fast Track is to introduce     sites and concepts we’ll
                           tal Fast Track modules.         you to the fundamentals of     cover in your training ses-
                           With this module we want        online advertising, which      sion.
                           to give you a chance to

                           What is Digital Media?
                           Now, let’s put things into      grow the online side of          book “Convergence
                           perspective. When ad-           the business.                    Culture – Where Old
                           dressing the changes in                                          and New Media Col-
                           media, Rupert Murdoch           There are new players,           lide,” says “Digitization
                           said the technology is shift-   new jargon, new plan-            is the process by which
                           ing power away from the         ning/selling/buying mod-         images, sounds, and
                           editors, publishers and the     els.                             information get trans-
                           media elite. Now it’s the       You need an overview of          formed into bytes of
                           people who are taking con-      the market, knowledge of         information that can
                           trol.                           the players, and how             move fluidly across
                                                           online media is being            media platforms and be
                           We’re in the midst of a         bought and sold.                 easily reconfigured in
                           seismic change in the way                                        different contexts.”
                           media is produced and           Digital Fast Track will give
                           consumed. The web has           you the terms, tools, tips       What does that mean?
                           become part of everyday         and tactics you can use to       Let’s go back to Mur-
                           life, which is part of the      do your job in this new          doch’s quote – the
                           reason you’re here.             media landscape.                 technology that makes
                                                                                            digitization possible has
                           As you know, many media         So, what is digital media?       given consumers the
                           and marketing profession-       Henry Jenkins, in his            power to choose when,
                           als are under pressure to                                        where, and how they
                                                                                            access media content.
                                                                                            No longer are they con-
                                                                                            tent to live around pro-
                                                                                            gramming schedules.
                                                                                            This in no way means
                                                                                            “traditional” media
                                                                                            channels are on the
                                                                                            way out – people want
                                                                                            good, well produced
                                                                                            content as much as
                                                                                            ever. They just want to
                                                                                            choose the platform
                                                                                            they access it from.



© Digital Chameleon 2011        +61 2 9997 4417 or info@digitalchameleon.net or visit www.digitalchameleon.net
Series Overview
Digital Fast Track         Market Snapshot
                                                                                     - Adoption of social networking
                           Nielsen's “The Global Online Media Landscape"
                                                                                     capabilities, by consumers as well
                           report points to some long-term opportunities for
                                                                                     as companies, has crossed the
                           the online medium:
                                                                                     chasm.
                                                                                     - Search continues to be an indis-
                           - Around the globe, the online population is looking
                                                                                     pensible tool. Search across so-
                           more like the overall population, meaning that ac-
                                                                                     cial media networks is the likely
                           cess is moving
                                                                                     next opportunity for
                             from being a luxury to a basic requirement.
                                                                                       search engines.
                           - Packaged goods, pharmaceuticals and telecom-
                                                                                     - Access to social networking sites
                           munications are moving online at a pace not seen
                                                                                     via mobile devices has exploded,
                           before.
                                                                                     largely due to rising smartphone
                           - Audience growth and engagement of online video
                                                                                       penetration and improved net-
                           is forcing marketers to re-assess the value of the
                                                                                     work speeds.
                           online experience
                                                                                     See full report in your Resource
                                                                                     Bank.


                           Audience Measurement
                           In your full course, you’ll learn about the various
                           ways website audiences are measured for buy-
                           ing and selling advertising. There are research
                           providers that buyers and sellers subscribe to –
                           such as Nielsen Online and comScore - as well
                           as some free services.

                           Beware that the free resources aren’t proper
                           research, but you might want to visit some of
                           them and see what information is available.
                           Some examples of these are available via your
                           module.




                           Campaign Strategy, Planning & Buying
                           Campaign strategy & objectives will be covered in
                           your course. You’ll learn how important it is to un-
                           derstand each campaign’s objectives, to know
                           what metrics equal success for a campaign, which
                           vehicles work for different objectives, and how to
                           measure campaigns based on objectives.




Page 2

© Digital Chameleon 2011                   +61 2 9997 4417 or info@digitalchameleon.net or visit www.digitalchameleon.net
Series Overview
                           Display Advertising                                                                Digital Fast Track
                           Here’s one of the first banner ads that ran on
                           the web – on the Wired magazine site. Have a
                           look at the headline

                           The IAB has established standard online ad
                           formats that you can view in your module or on
                           the IAB Australia and NZ sites.

                           Banners are still bought and sold online, but
                           technology and creativity has surged ahead and
                           rich media dominates the advertising on the
                           web today. Rich media refers to ads using ani-
                           mation, sound, video and/or interactivity. In
                           your course we’ll look at examples of great
                           online ads.




                                         October 1994 AT&T ad (one of the first internet ads) on HotWired.
                                       Source: Doubleclick’s “The Decade in Online.” Advertising” 1994-2004



                           Pricing Models
                           We’ll also review pricing models for online ad-
                           vertising.




                             Campaign Management and Adserving
                             Campaign tracking and delivery are where the
                             rubber meets the road. In this session you’ll see
                             why it’s so important that what you’re measur-
                             ing tracks back to the original campaign objec-
                             tives.


                           Social Media
                            In your course, we’ll also review some of the social
                            networks people are spending time on. You may
                            have your own pages on Facebook, or you may
                            read (or even write!) blogs.

                            You’ll get a chance to experience a variety of social
                            media channels, and we’ll showcase some break-
                            through social media campaigns.




                                                                                                                      Page 3

© Digital Chameleon 2011                     +61 2 9997 4417 or info@digitalchameleon.net or visit www.digitalchameleon.net
Series Overview
Digital Fast Track


                           Search
                           One of the “killer applications”
                           of the web is search. It’s prob-
                           ably something you often use
                           and probably don’t think about
                           how it works or how Search
                           Engines make money. In
                           some markets, search domi-
                           nates the online category in
                           terms of where advertisers are
                           spending their dollars.

                           Do you know the difference between paid search
                           (SEM) and organic or free search (SEO)? Here is
                           an example of organic search results that are
                           ranked in terms of what the search engine sees as
                           relevant results.

                           And these are the paid search
                           results, which are bought on a
                           cost per click basis.




                           Do some searches yourself and try to notice things you may not have paid attention
                           to in the past. Where are the paid ads and the “organic” search results? Do you
                           tend to click on paid results? Be aware of your habits – do you tend to look beyond
                           the first page of search results, or do you refine your search terms if you don’t find
                           what you’re after? We’ll cover all of this and more in your course.


                           We hope you enjoy the rest of the course!

                           If you haven't enrolled in Digital Fast Track, here are some
                           reasons to sign up today:
                              - You'll gain confidence in discussing, preparing, and evaluating digital
                                media options and recommendations
                              - You'll be better equipped to approach integrated programs
                              - You'll be more confident discussing online options without having a
                                "digital expert" in the room
                              - You'll be skilled in the fastest growing media sector
                              - And you can do it all in your own time, at your own computer!

                           For more information, or to order your subscription, visit us at
                           www.digitalchameleon.net, email: info@digitalchameleon.net,
                           or call us on +61 2 9997 4417




                                                                                                          Page 4

© Digital Chameleon 2011               +61 2 9997 4417 or info@digitalchameleon.net or visit www.digitalchameleon.net
Term             Definition
                                                                                Series Overview
Ad Impressions                                                                  Digital Fast Track
                 The number of times an ad has been displayed; exposure; opportunity to see. Online ad-
                 vertising is purchased on a cost per thousand (CPM) ad impression basis. This does not
                 refer to the number of people having viewed the ad, but simply the number of times the ad
                 was displayed.

Cookies          Code applied to users' browsers by a site so that the browser can be identified at a later
                 time. Commonly used by sites that require registration, as well as by adservers.

CPA              Cost per action or acquisition, is a pricing model involving an agreement between advertis-
                 er and publisher as to the value of a specified action, and the buy is negotiated and tracked
                 on that basis.

CPC              Cost per click, is expressed as a dollar amount, and derived by dividing total cost by num-
                 ber of clicks received.
                 Some online advertising is purchased on a CPC basis, most commonly via ad networks, or
                 as remnant inventory buys across large networks.

CPM              The CPM model refers to advertising bought on the basis of a cost per thousand impres-
                 sions. This is in contrast to the various types of pay-for-performance advertising, whereby
                 payment is only triggered by a mutually agreed upon activity (i.e. click-through, registration,
                 sale).

CTR              Click through rate, is expressed as a percentage derived from dividing the number of clicks
                 an ad received by the number of impressions it generated.

Hit              When users access a Web site, their computer sends a request to the site's server to begin
                 downloading a page. Each element of a requested page (including graphics, text and inter-
                 active items) is recorded by the site's Web server log file as a 'hit'. If a page containing two
                 graphics is accessed by a user, those hits will be recorded once for the page itself and
                 once for each of the graphics. Webmasters use hits to measure their servers' workload.
                 Because page designs and visit patterns vary from site to site, the number of hits bears no
                 relationship to the number of pages downloaded, and is therefore a poor guide for traffic
                 measurement.

OTP              Over the page, refers to a rich media ad which runs over the editorial content of a site for a
                 specified number of seconds, and then reverts to rest in a fixed ad unit on the page.

                 OTPs are generally frequency capped and bought on a daily basis for a fixed cost, based
                 on an estimated number of unique visitors to that page in a day.

Page Views       A page view (or page impression) refers to the number of times a web page is requested. If
                 a page includes two ad units, every time that page is requested, it logs one page view, and
                 two ad impressions.

Pixel            Short for picture element, a pixel is a single point in a graphic image. Online advertising
                 material specifications use pixels as the unit of measurement. A standard size banner is
                 468 pixels wide by 60 pixels high.

SEM              Search Engine Marketing refers to pay for performance advertising on search engines
                 whereby advertisers bid on search terms/phrases in order to optimise their placement with-
                 in paid search results, often called sponsored links.

                 Search Engine Marketing is also used to refer to agencies which provide SEM services.

SEO              Search Engine Optimisation refers to technical things that can be done to a website from
                 the design stage which help the site naturally rank higher in search results for particular
                 terms and phrases. Also referred to as a natural or organic search.

SOV              Share of Voice is used by publishers to give buyers a sense of how much of the inventory
                 their ad will get based on the number of total impressions available on a specific page,
                 section, or site versus the number of impressions they have purchased. Some ad units are
                 sold on an SOV basis, for example; four advertisers rotating through one ad slot would give
                 each advertiser 25% SOV.

Uniques          Unique browsers (UBs), unique visitors and unique audience are all terms referring to the
                 number of different users or browsers having visited a website.

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Digital Fast Track Series Overview Guide

  • 1. Digital Fast Track Series Overview Digital Fast Track Welcome to Digital Fast Track The material found in the become familiar with the may be new to you. This Series Overview will give concepts by exploring module will give you a you a taste of the topics them in your own time. chance to become familiar we’ll cover in more detail with the jargon, and have in your face-to-face ses- The objective of Digital a play with some of the sion, or within future Digi- Fast Track is to introduce sites and concepts we’ll tal Fast Track modules. you to the fundamentals of cover in your training ses- With this module we want online advertising, which sion. to give you a chance to What is Digital Media? Now, let’s put things into grow the online side of book “Convergence perspective. When ad- the business. Culture – Where Old dressing the changes in and New Media Col- media, Rupert Murdoch There are new players, lide,” says “Digitization said the technology is shift- new jargon, new plan- is the process by which ing power away from the ning/selling/buying mod- images, sounds, and editors, publishers and the els. information get trans- media elite. Now it’s the You need an overview of formed into bytes of people who are taking con- the market, knowledge of information that can trol. the players, and how move fluidly across online media is being media platforms and be We’re in the midst of a bought and sold. easily reconfigured in seismic change in the way different contexts.” media is produced and Digital Fast Track will give consumed. The web has you the terms, tools, tips What does that mean? become part of everyday and tactics you can use to Let’s go back to Mur- life, which is part of the do your job in this new doch’s quote – the reason you’re here. media landscape. technology that makes digitization possible has As you know, many media So, what is digital media? given consumers the and marketing profession- Henry Jenkins, in his power to choose when, als are under pressure to where, and how they access media content. No longer are they con- tent to live around pro- gramming schedules. This in no way means “traditional” media channels are on the way out – people want good, well produced content as much as ever. They just want to choose the platform they access it from. © Digital Chameleon 2011 +61 2 9997 4417 or info@digitalchameleon.net or visit www.digitalchameleon.net
  • 2. Series Overview Digital Fast Track Market Snapshot - Adoption of social networking Nielsen's “The Global Online Media Landscape" capabilities, by consumers as well report points to some long-term opportunities for as companies, has crossed the the online medium: chasm. - Search continues to be an indis- - Around the globe, the online population is looking pensible tool. Search across so- more like the overall population, meaning that ac- cial media networks is the likely cess is moving next opportunity for from being a luxury to a basic requirement. search engines. - Packaged goods, pharmaceuticals and telecom- - Access to social networking sites munications are moving online at a pace not seen via mobile devices has exploded, before. largely due to rising smartphone - Audience growth and engagement of online video penetration and improved net- is forcing marketers to re-assess the value of the work speeds. online experience See full report in your Resource Bank. Audience Measurement In your full course, you’ll learn about the various ways website audiences are measured for buy- ing and selling advertising. There are research providers that buyers and sellers subscribe to – such as Nielsen Online and comScore - as well as some free services. Beware that the free resources aren’t proper research, but you might want to visit some of them and see what information is available. Some examples of these are available via your module. Campaign Strategy, Planning & Buying Campaign strategy & objectives will be covered in your course. You’ll learn how important it is to un- derstand each campaign’s objectives, to know what metrics equal success for a campaign, which vehicles work for different objectives, and how to measure campaigns based on objectives. Page 2 © Digital Chameleon 2011 +61 2 9997 4417 or info@digitalchameleon.net or visit www.digitalchameleon.net
  • 3. Series Overview Display Advertising Digital Fast Track Here’s one of the first banner ads that ran on the web – on the Wired magazine site. Have a look at the headline The IAB has established standard online ad formats that you can view in your module or on the IAB Australia and NZ sites. Banners are still bought and sold online, but technology and creativity has surged ahead and rich media dominates the advertising on the web today. Rich media refers to ads using ani- mation, sound, video and/or interactivity. In your course we’ll look at examples of great online ads. October 1994 AT&T ad (one of the first internet ads) on HotWired. Source: Doubleclick’s “The Decade in Online.” Advertising” 1994-2004 Pricing Models We’ll also review pricing models for online ad- vertising. Campaign Management and Adserving Campaign tracking and delivery are where the rubber meets the road. In this session you’ll see why it’s so important that what you’re measur- ing tracks back to the original campaign objec- tives. Social Media In your course, we’ll also review some of the social networks people are spending time on. You may have your own pages on Facebook, or you may read (or even write!) blogs. You’ll get a chance to experience a variety of social media channels, and we’ll showcase some break- through social media campaigns. Page 3 © Digital Chameleon 2011 +61 2 9997 4417 or info@digitalchameleon.net or visit www.digitalchameleon.net
  • 4. Series Overview Digital Fast Track Search One of the “killer applications” of the web is search. It’s prob- ably something you often use and probably don’t think about how it works or how Search Engines make money. In some markets, search domi- nates the online category in terms of where advertisers are spending their dollars. Do you know the difference between paid search (SEM) and organic or free search (SEO)? Here is an example of organic search results that are ranked in terms of what the search engine sees as relevant results. And these are the paid search results, which are bought on a cost per click basis. Do some searches yourself and try to notice things you may not have paid attention to in the past. Where are the paid ads and the “organic” search results? Do you tend to click on paid results? Be aware of your habits – do you tend to look beyond the first page of search results, or do you refine your search terms if you don’t find what you’re after? We’ll cover all of this and more in your course. We hope you enjoy the rest of the course! If you haven't enrolled in Digital Fast Track, here are some reasons to sign up today: - You'll gain confidence in discussing, preparing, and evaluating digital media options and recommendations - You'll be better equipped to approach integrated programs - You'll be more confident discussing online options without having a "digital expert" in the room - You'll be skilled in the fastest growing media sector - And you can do it all in your own time, at your own computer! For more information, or to order your subscription, visit us at www.digitalchameleon.net, email: info@digitalchameleon.net, or call us on +61 2 9997 4417 Page 4 © Digital Chameleon 2011 +61 2 9997 4417 or info@digitalchameleon.net or visit www.digitalchameleon.net
  • 5. Term Definition Series Overview Ad Impressions Digital Fast Track The number of times an ad has been displayed; exposure; opportunity to see. Online ad- vertising is purchased on a cost per thousand (CPM) ad impression basis. This does not refer to the number of people having viewed the ad, but simply the number of times the ad was displayed. Cookies Code applied to users' browsers by a site so that the browser can be identified at a later time. Commonly used by sites that require registration, as well as by adservers. CPA Cost per action or acquisition, is a pricing model involving an agreement between advertis- er and publisher as to the value of a specified action, and the buy is negotiated and tracked on that basis. CPC Cost per click, is expressed as a dollar amount, and derived by dividing total cost by num- ber of clicks received. Some online advertising is purchased on a CPC basis, most commonly via ad networks, or as remnant inventory buys across large networks. CPM The CPM model refers to advertising bought on the basis of a cost per thousand impres- sions. This is in contrast to the various types of pay-for-performance advertising, whereby payment is only triggered by a mutually agreed upon activity (i.e. click-through, registration, sale). CTR Click through rate, is expressed as a percentage derived from dividing the number of clicks an ad received by the number of impressions it generated. Hit When users access a Web site, their computer sends a request to the site's server to begin downloading a page. Each element of a requested page (including graphics, text and inter- active items) is recorded by the site's Web server log file as a 'hit'. If a page containing two graphics is accessed by a user, those hits will be recorded once for the page itself and once for each of the graphics. Webmasters use hits to measure their servers' workload. Because page designs and visit patterns vary from site to site, the number of hits bears no relationship to the number of pages downloaded, and is therefore a poor guide for traffic measurement. OTP Over the page, refers to a rich media ad which runs over the editorial content of a site for a specified number of seconds, and then reverts to rest in a fixed ad unit on the page. OTPs are generally frequency capped and bought on a daily basis for a fixed cost, based on an estimated number of unique visitors to that page in a day. Page Views A page view (or page impression) refers to the number of times a web page is requested. If a page includes two ad units, every time that page is requested, it logs one page view, and two ad impressions. Pixel Short for picture element, a pixel is a single point in a graphic image. Online advertising material specifications use pixels as the unit of measurement. A standard size banner is 468 pixels wide by 60 pixels high. SEM Search Engine Marketing refers to pay for performance advertising on search engines whereby advertisers bid on search terms/phrases in order to optimise their placement with- in paid search results, often called sponsored links. Search Engine Marketing is also used to refer to agencies which provide SEM services. SEO Search Engine Optimisation refers to technical things that can be done to a website from the design stage which help the site naturally rank higher in search results for particular terms and phrases. Also referred to as a natural or organic search. SOV Share of Voice is used by publishers to give buyers a sense of how much of the inventory their ad will get based on the number of total impressions available on a specific page, section, or site versus the number of impressions they have purchased. Some ad units are sold on an SOV basis, for example; four advertisers rotating through one ad slot would give each advertiser 25% SOV. Uniques Unique browsers (UBs), unique visitors and unique audience are all terms referring to the number of different users or browsers having visited a website.