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From formal to informal learning and back: extending the portfolio of L&D units

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From formal to informal learning and back: extending the portfolio of L&D units

  1. 1. From formal to informal learning and back: extending the portfolio of L&D units Discover Social Learning 06.02.2014 Dr. Christoph Meier
  2. 2. Extending the L&D portfolio … Dr. Christoph Meier 2 © scil 06.02.2014 All rights reserved.
  3. 3. Extending the L&D portfolio … Good practices in integrating managers / leaders in training designs (goal definition, inprogram backing, transfer coaching etc.) Dr. Christoph Meier 3 © scil 06.02.2014 All rights reserved.
  4. 4. Extending the L&D portfolio … After action reviews Team meetings Project review meetings Lunch & learn Reflective teams ... Bar camps & jams Expert networks Communities of practice ... Dr. Christoph Meier 4 © scil 06.02.2014 All rights reserved.
  5. 5. The extended L&D portfolio Dr. Christoph Meier 5 © scil 06.02.2014 All rights reserved.
  6. 6. The relevance of social media Standard & extended training programs e.g. onboarding program: online videos, serious games, eBooks, company-specific-apps, curated open contents (OER), team assignments & peer-feedback via wikis, expert input via VC, weblogs als learning journals, … Dr. Christoph Meier 6 © scil 06.02.2014 All rights reserved.
  7. 7. The relevance of social media Performance support & networking services: - Expert talks & demos via VC - ePortfolios for reflecting, sharing & peer coaching - Moderation of expert groups / wikis / YouTube channels - Guidelines & coaching related to - enterprise community management, - internal & external collaboration via social media plattforms, - individual knowledge management Dr. Christoph Meier 7 © scil 06.02.2014 All rights reserved.
  8. 8. The extended L&D portfolio Current movement of attention Building on informal learning Dr. Christoph Meier 8 © scil 06.02.2014 All rights reserved.
  9. 9. From informal to formal learning Transfer support services Training services Performance support services feeds Facilitation / into moderation of Large scale training Services related to (team) collaboration & knowledge exchange feeds Community into management meetings, sessions & workshops (Peer) Coaching (guidelines & best practices) Dr. Christoph Meier 9 (guidelines & best practices) (Personal) Knowledge creation methods & techniques © scil 06.02.2014 All rights reserved.
  10. 10. From informal to formal learning: an example Small scale training of pilot / field / production units Large scale roll out of training feeds into  design, roll out & delivery of training drawing on workshop designs & workshop resources Dr. Christoph Meier  designed problem sets  exercises  FAQs  etc. feeds into  workshops & how to-sessions with experts  (peer) coaching 10 • • • • • work aids guidelines checklists manuals etc. Project team working on a new product / procedure (e.g., dental insurance, surface finishing process)  support with use of collaboration platforms, facilitation of communities etc.  support with creation of micro articles, visuals, etc.)  support with action reviews & documentation of learnings © scil 06.02.2014 All rights reserved.
  11. 11. Issues for discussion › Is the approach "informal -> formal" relevant for L&D at CS? › Putting this approach into practice: › What does this require in terms of mandate for L&D? › What does this require in terms of collaboration between L&D and business units? › What does this require in terms of competences on the part of learning professionals? › What are risks involved in putting this approach into practice? Dr. Christoph Meier 11 © scil 06.02.2014 All rights reserved.
  12. 12. http://www.scil.ch www.scil-blog.ch https://twitter.com/scilCH http://slideshare.net: "sc4il" More information: Dr. Christoph Meier swiss centre for innovations in learning (scil) Universität St. Gallen Mail: christoph.meier@unisg.ch Tel.: +41 71 224 7595 Dr. Christoph Meier 12 © scil 06.02.2014 All rights reserved.

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