I work for the Public Relations department of the City of Vienna - PID (Presse- und Informationsdienst – “Press- and Informationservice”).
wien.at is contentdriven and uses a three column based layout. “ wien.at” is the online brand for the City of Vienna, the URL www.wien.at is forwarded to the URL www.wien.gv.at (“gv” – government extension). wien.at is available as a german, english, turkish and bosnian/croatian/serbian version. The main target group for the website are people living and companies operating in Vienna. The tourist board of Vienna provides a website for visitors under the domain www.wien.info
The five main pillars are named “Themen” (“topics”), “Virtuelles Amt” (“virtual office”), “Stadtplan” (city map), “wien.at TV”, “Bezirke” (districts). Content is also accessible via site search and is also crosslinked on various occassions. The website was established in 1996 and has ever since grown and matured. It has received several prizes as a recognition of its outstanding content, usability, accessibility and broad range of e-government services.
In May 2011 the open data catalogue of the city of Vienna was published unter data.wien.gv.at. Dozens of datasets including statistical data, georeferenced information from the city map were provided in mashine-readable form under a cc-by license. http://data.wien.gv.at – Open Government Data Vienna http://data.wien.gv.at/katalog – data catalogue by categories http://data.wien.gv.at/apps - Apps and visualizations using OGD from Vienna Currently the portal is available in german. As a lot of generic terms and clear language are used one gets a fair understanding visiting the page using an online translation service, e.g. Google Translate: http://translate.google.com Text on screenshots in the following slides has been translated by Thomas Jöchler.
There are five main factors that lead to a successful launch and implementation of the Open Government Data (OGD) portal in Vienna
A number of communities outside the city government were requesting the release of open data for quite a while. Among those communities: Open Street Map community Austria: http://www.openstreetmap.org/ Open Government Data Austria: private initiative, working together with government bodies in Austria. http://gov.opendata.at/ Open 3: community promoting OpenSociety, OpenGov and OpenData in Austria. ht tp://www.open3.at/ Digital Government – digital Society: Center for e-Governance at Danube University Krems. http://digitalgovernment.wordpress.com/ One impressive example for the public engagement in opening up public data is the creation of a website called “ubahnaufzug.at”. The crowd sourced website aims at displaying all elevators and staircases to the underground currently unavailable. http://www.ubahnaufzug.at
The process that lead to the OGD catalogue in Vienna was made possible through a new coalition. In autumn of 2010 the Social Democrats and the Green party formed a new local government.
The Government Agreement from November 2010 contains the decisive paragraph: “ Following international models for the modernization of the city administration ... the opportunities and potential risks of ‘Open Data’ and ‘open government’ – ie, free access to certain public (non-personal) data in machine readable form and for people – for Vienna [will be] discussed.” Source: http://www.wien.gv.at/politik/strategien-konzepte/regierungsuebereinkommen-2010/stadtentwicklung-verkehr/index.html#ikt [Translation by Thomas Jöchler] In December 2010 the first Open Government Barcamp in Vienna brought a valuable exchange between the communities from the civil society with various government departments. http://www.barcamp.at/Gov2.0camp_Vienna_2010
Of course the international examples, mostly form the USA and UK, were big signals for the open data path. But also in Austria there was something going on: Linz as the 3rd largest city in Austria was pioneering the spirit of openness, including the announcement for an open data portal to be launched in fall 2011. A positive contest among Austrian cities emerged. Other Austrian cities, Salzburg, Innsbruck and Graz would follow.
Mobile Internet revolution: already high penetration in Austria, constantly growing through high affordability of mobile internet access and also widespread availability of free wifi. Location based services, cameras. New usecases are emerging, often simple but also surprising. A variety of approaches may yield different results for different usecases. Constant evolution of mobile landscape (e.g. mobile operating systems) requires constant improvement of mobile services.
http://data.wien.gv.at – Open Government Data Vienna http://data.wien.gv.at/katalog – data catalogue by categories http://data.wien.gv.at/apps - Apps and visualizations using OGD from Vienna
The homepage for the OGD portal features new releases for datasets, events, apps and background information. Hierarchical navigation is available on the left side while search and contact options like forum or twitter are featured to the right.
With each phase new datasets, services or API‘s are published. Around 100 different datasets are available (November 2011); of course some API offer a very wide range of data, which has to be considered when counting the datasets. data.wien.gv.at/katalog/abc.html – provides an alphabetical list of all available datasets. http://data.wien.gv.at/neuigkeiten/changelog/ - the changelog lists all major updates and gives also information to smaller bugfixes and the like.
Categories in the Open Government Data Catalogue include: Base maps, Population, Education, Budget, Leisure, Health, Culture, Public facilities, API’s, Social, Environment, Traffic, Administrative Units, Economy.
For each dataset detailled metadata is provided in a data sheet. All available formats for each dataset can be accessed from this page, example links are provided as well.
External and internal views regarding licence issues tend do differ.
Products in the GeoShop include a wide range of geodata for further procession in a Geographical Information System (GIS). Data spans topics like traffic and streets, population, topography, environment and nature, administration. One can e.g. find a register of streetnames, geonames, various street graphs, street networks, nature reserves, etc. http://www.wien.gv.at/viennagis/shop/
Although a lot of datasets are available for free through the GeoShop not much was done with them. The required registration was a barrier, as well as the poor URL-structure: you can not link to one specific dataset because all links are generated dynamically. The data was used rarely in the academic field, the discount for teaching and educational purposes was not enough of an incentive.
Independent developers and startups don’t have the money and the time for engaging a lawyer. They want to be safe to play around with data and don’t want to run into trouble later on when trying to capitalize on their work e.g. by charging for it. A big advantage of creative commons is the availability of a ported version. CC-BY has become the standard licence for open data releases in Austria, e.g. it is also used by the OGD portal in Linz.
Know your audience. Get to know the developers, the stakeholders, universities, the community. Talk directly to them, make public meetings, provide a live-stream. Learn what they want, see what you can deliver. Talk plain text. Attendance to the platform events was at around 30-40 people at each event, an equivalent number following the live-stream, with peaks up to 200 people watching live.
Twitter is a major tool for communicating with the OGD Community around the city of Vienna. Developers and stakeholders are all on Twitter. For support in detail a forum ist provided as well as an online-form for submitting requests or the like. http://twitter.com/ogdwien Recent Tweets using the hashtag #ogdwien are featured on the twitter page on the OGD portal: http://www.wien.gv.at/viennagis/shop/nutzung.html
We did an online survey, 376 people took part. Results are available as open data as well http://data.wien.gv.at/neuigkeiten/wege/umfrage-ergebnis.html. Most requested datasets were information regarding traffic, infrastructure (playgrounds, parks, sporting facilities…), education, health, environment, culture, budget. Besides new great ideas for new open data we receive detailed feedback regarding missing or inaccurate single data entries. A great way of improving data quality and holding everything up to date.
Give kudos to the people inside your organisation that are open minded to the idea of OGD. Show them the usecases, the apps, the visualizations that are developed with their data. Use the data on your own website in new ways, that become possible through OGD. New idea: award for the best app by an employee of the City of Vienna.
You have to tell it your way. Some stakeholders might be ahead of you, that‘s fine. Give them credit for what they have done. But talk about how you did it, how you do it, how you are going to do it. The message has to be down to earth, so people, yes regular folks as well, will understand it. Be authentic. You are in a process of change. This is a very positive message. Connect to the people, give back.
Various communities outside the government requested release of open data for quite a while. The lists includes people from Open Street Map, academics as well as members from the disability rights movement. Location based services, cameras. Usecases are often simple but also surprising. Departments often want an app because it’s hip, forget to think about the usecase and benefits for the citizens.
The “Toilet Map Vienna” was the very first app, that was developed using data from the OGD portal. Developer Robert Harm made the app available on the same day the OGD portal was launched. http://www.open3.at/2011/05/toilet-map-vienna-augmented-reality-app-basierend-auf-open-data-der-stadt-wien – App Homepage http://data.wien.gv.at/apps/wc.html - information on the app at the OGD portal This is still the most prominent app, that got and gets a lot of media attention and also international recognition. In November 2011 it was awarded with the open data special prize at the Content Award. http://www.contentaward.at
App developed by Sindre Wimberger. The app utilizes the location of the user and provides information to the nearest infrastructe faciliities. http://www.sindre.at/next/ - App Homepage http://data.wien.gv.at/apps/next.html - information at the OGD portal
http://data.wien.gv.at/apps/androidapp.html - App Info at the OGD portal https://market.android.com/details?id=com.customlbs.openvienna&feature=search_result – App Homepage im Android Market
Developer: Benedikt Schultes http://www.pocketaustria.at – Homepage http://data.wien.gv.at/apps/pocketaustria.html – app Info on the OGD portal
Developer Andreas Langegger. http://www.wegwerfen.at - Homepage http://data.wien.gv.at/apps/wegwerf-app.html – Info at the OGD portal.
Developer: Andreas Trawöger http://www.kartenwerkstatt.at – Homepage http://data.wien.gv.at/apps/kartenwerkstatt.html – info at the OGD portal
Developer Sindre Wimberger http://sindre.at/wienmap - Homepage http://data.wien.gv.at/apps/wienmap.html – info at the OGD portal
Developer: Christof Knittel http://itunes.apple.com/at/app/kurzparkzonen-wien/id449505361?mt=8 – Homepage Appstore http://data.wien.gv.at/apps/kurzparken.html – Info at the OGD portal
Developer: www.events.cc http://itunes.apple.com/de/app/viennaevents/id442891364?mt=8&ls=1/ - Homepage Appstore http://data.wien.gv.at/apps/eventapp.html – info at the OGD portal
Try to think ahead, provide real value for real people. Highlight best practices, show inspiring uses of your data to everyone. Mobile applications are a great way to show people, inside and outside your organization practical value of data. Be open, don‘t hide.
Open Government Data in the City of Vienna
Open Government Data in the City of Vienna. Thomas Jöchler @ogdwien
I am Thomas Jöchler I have a background in Humanities and Journalism. I am Head of Project Development at wien.at since 2008.
www.wien.at – official Homepage for the city of Vienna
wien.at – 5 pillars a lot of “content” is online* - is it “data”? (*some of it since 1996) information from 70 departments e-Government services videos local sites 23 districts city maps traffic, infrastructure, cultural, environmental + planning procederes
17.5.2011 Launch of the Viennese data portal: data.wien.gv.at
Overview: data.wien.gv.at Data Catalogue Communication Motivation Apps Licence
Conclusion pick low hanging fruit revisit your website; turn content into data communicate
Images: cc-by-sa http://www.flickr.com/photos/opensourceway/ Slide 9: wien.at; slide 2, 27+pictures Hongkong: Thomas Jöchler English text in app screenshots: montage by Thomas Jöchler Be open. Thank you. Thomas Jöchler firstname.lastname@example.org @ogdwien