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During requirements elicitation and analysis for a community website we have conducted workshops using Lego Serious Play methodology. Here is what we found: Really positive feedback and deep insights into user needs and context.
Experience Design Consultant, Service Design Thinker, Usability Enthusiast
at
Schirok by design
During requirements elicitation and analysis for a community website we have conducted workshops using Lego Serious Play methodology. Here is what we found: Really positive feedback and deep insights into user needs and context.
LEGO® SERIOUS PLAY Exploring User
Requirements with Lego® OLIVER SCHIROK LEGO, the LEGO logo, the Brick, Knob configuration and the Minifigure are trademarks of the LEGO Group. All images are copyrighted. 1 SCHIROK BY DESIGN
What we need: Build a
model that represents your favorite actor and his expectations. Lego bricks Challenges Creative space 16 SCHIROK BY DESIGN
The Serious Play Process P
Understand the challenge. P Build a metaphorical model. P Share the meaning as a story. 17 SCHIROK BY DESIGN
Challenge No. 1 «Build a
model that represents your favorite actor and his expectations.» 18 SCHIROK BY DESIGN
Basic principles P Think with
your hands. P The model is your answer to the challenge. P Use Lego bricks as metaphors. P Listen with your eyes. P Focus on the models, not the people. 19 SCHIROK BY DESIGN
Pros P Tangible: doing, not
talking P Lego bricks: a common language P Focus on the individual: Everybody is heard. P Focus on the bricks, stay on topic P Much more concrete than brainstorming: Externalize, Reflect P Surprisingly effective 31 SCHIROK BY DESIGN
Cons P Time/Costs P Completeness
of user requirements P Willingness to dare P Documentation of stories/results 32 SCHIROK BY DESIGN
Links P seriousplay.com – Official
Website of Lego Serious Play P webatelier.net – Paper: User Requirements with Lego P seriousplaypro.com – Community for users/facilitators 33 SCHIROK BY DESIGN
34 @schirok schirok.com SCHIROK BY
DESIGN Credits: http://seriousplaypro.com/2012/01/14/the-unbearable-lightness-of-bricks-the-israeli-hazard/