Dupuis Library Services


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Dupuis Library Services

  1. 1. Essential Library Services for the Distance Learner Elizabeth Dupuis September 20, 2001 Webcast Series on Student Services sponsored by WCET
  2. 2. Speaker <ul><li>Elizabeth Dupuis </li></ul><ul><li>Head Librarian, Digital Information Literacy Office at the University of Texas at Austin </li></ul><ul><li>[email_address] </li></ul>
  3. 3. Participants <ul><li>Why are you interested in this topic? </li></ul><ul><li>Does your institution have a well-established distance education program? </li></ul><ul><li>Are library services integrated in your distance education program? </li></ul>
  4. 4. Objectives <ul><li>Discuss need for libraries in all educational environments </li></ul><ul><li>Develop a list of library services for distance learners </li></ul><ul><li>Highlight models of these types of services and resources </li></ul><ul><li>Incorporate time for discussion and questions </li></ul>
  5. 5. Educational Mission of Libraries <ul><li>Information access and management </li></ul><ul><li>Support of the curriculum and personal interests </li></ul><ul><li>Information literacy </li></ul><ul><li>Lifelong learning </li></ul>
  6. 6. Library resources and services in institutions of higher education must meet the needs of all their faculty, students, and academic support staff, wherever these individuals are located -- whether on a main campus, off campus, in distance education or extended campus programs, or in the absence of a campus at all; in courses taken for credit or non-credit; in continuing education programs; in courses attended in person or by means of electronic transmission; or any other means of distance education. -- Guidelines for Distance Learning Library Services
  7. 7. ACRL Guidelines <ul><li>“ ACRL Guidelines for Distance Learning Library Services” </li></ul><ul><ul><li>http://www.ala.org/acrl/guides/distlrng.html </li></ul></ul><ul><li>Highlights: </li></ul><ul><ul><li>Access to equivalent library resources and services provided on campus </li></ul></ul><ul><ul><li>Collaboration with other campus agencies and other libraries </li></ul></ul><ul><ul><li>Instill lifelong learning through information literacy </li></ul></ul><ul><ul><li>Promote and assess library integration into courses and overall program </li></ul></ul>
  8. 8. <ul><li>… increasingly, the student in a residence hall or at home ten miles away from campus represents a new type of library user, &quot;the periodic distance learner,&quot; whose library needs-especially access to electronic information services are not very different from those of a student one hundred or one thousand miles from campus. </li></ul><ul><ul><li>Maryhelen Jones and Thomas J. Moore, </li></ul></ul><ul><ul><li>Libraries and Other Academic Support Services for Distance Learning </li></ul></ul>
  9. 9. Library Services <ul><li>Name the traditional services you consider essential </li></ul><ul><li>for an academic library to offer. </li></ul>
  10. 10. Essential Library Services <ul><li>Well-developed web sites </li></ul><ul><li>Reference and consulting </li></ul><ul><li>Reciprocal borrowing </li></ul><ul><li>Document delivery </li></ul><ul><li>Reserves materials </li></ul><ul><li>Content with remote access </li></ul><ul><li>Instruction and online guides </li></ul><ul><li>Information management tools </li></ul>
  11. 11. Web Site <ul><li>Represents entire library </li></ul><ul><li>Comprehensive </li></ul><ul><li>Clarity and jargon-free </li></ul><ul><li>Well-maintained </li></ul><ul><li>Link from relevant course and institutional pages </li></ul><ul><li>Distance Learning Services from U of Minnesota: http://www.lib.umn.edu/dist/ </li></ul><ul><li>Services for Distance Education Students at U of British Columbia: http://ocls.cmich.edu/ </li></ul>
  12. 12. Reference and Consulting <ul><li>Email, video and chat </li></ul><ul><li>Offered reasonable hours </li></ul><ul><li>Open access to all users </li></ul><ul><li>Toll free phone numbers </li></ul><ul><li>Collaboratively provided by staff in different regions </li></ul><ul><li>Interactive Reference Service at UC Irvine </li></ul><ul><li>Desktop Videoconference at U of Michigan </li></ul><ul><li>Collaborative Digital Reference Service by Library of Congress </li></ul>
  13. 13. Reciprocal Borrowing <ul><li>Interlibrary loan and consortiums </li></ul><ul><li>Agreements / identification </li></ul><ul><li>Costs of mailing items to and from student </li></ul><ul><li>U of Wisconsin </li></ul><ul><li>Southern Illinois Learning Resources Cooperative </li></ul><ul><li>OhioLINK </li></ul>
  14. 14. Document Delivery <ul><li>Provision of articles not available in full text </li></ul><ul><li>Choice of delivery </li></ul><ul><li>Cost recovery </li></ul><ul><li>Can be contracted to commercial services </li></ul><ul><li>Distance Education Document Delivery Service at U of Iowa </li></ul><ul><li>Statewide courier service for over 200 institutions in Florida Library Information Network </li></ul>
  15. 15. Reserve Materials <ul><li>Supplementary materials </li></ul><ul><li>Accommodation for whole texts and articles as well as a variety of media </li></ul><ul><li>Password-protected for limited access and fair use </li></ul><ul><li>ERes at many colleges and universities such as San Diego State U </li></ul><ul><li>Audio and video streamed reserves from New York U </li></ul>
  16. 16. Electronic Content <ul><li>Ebooks and online articles </li></ul><ul><li>Available in many formats </li></ul><ul><li>Accessible remotely via proxy servers </li></ul><ul><li>Digitization projects and collections </li></ul><ul><li>netLibrary collection of Texshare consortium </li></ul><ul><li>JSTOR and Science Direct </li></ul><ul><li>Digital Libraries Initiative of the Library of Congress </li></ul>
  17. 17. Instruction <ul><li>Traditional and new skills </li></ul><ul><li>Active learning required </li></ul><ul><li>Online tutorials and subject based guides </li></ul><ul><li>Partnership between course faculty and librarians </li></ul><ul><li>TILT (Texas Information Literacy Tutorial) at U of Texas </li></ul><ul><li>SourceFinder from Virginia Military Institute </li></ul><ul><li>UWired at U of Washington </li></ul>
  18. 18. Information Management Tools <ul><li>Architected systems for managing and archiving student and program content </li></ul><ul><li>Collections of specialized content often developed from local interest and need </li></ul><ul><li>Online Archive of California from the California Digital Library </li></ul><ul><li>Networked Digital Library of Theses and Dissertations at Virginia Tech </li></ul>
  19. 19. Current Offerings <ul><li>Does your institution’s library </li></ul><ul><li>currently offer each of the mentioned services </li></ul><ul><li>at a satisfactory level for distance learners? </li></ul>
  20. 20. Requirements <ul><li>Administrative participation with policies and contracts </li></ul><ul><li>Technical support to manage and maintain new technologies </li></ul><ul><li>Staff training to accommodate provision of new services </li></ul><ul><li>Collaboration with departments and other student services </li></ul><ul><li>Seamless integration of library resources and services into the overall distance learning program and related student services </li></ul>
  21. 21. General Models <ul><li>Central Michigan U Library and College of Extended Learning created a model partnership for distance education including library services </li></ul><ul><li>U of Wyoming recently published article about new strategic plan to offer all library services on equitable level for all students, including distance learners </li></ul><ul><li>Jones International U allows option to purchase the level of complimentary library services needed </li></ul>
  22. 22. Three General Features <ul><li>1. Convenience </li></ul><ul><li>2. Personalization </li></ul><ul><li>3. Collaboration </li></ul>
  23. 23. Thank you. <ul><li>Now, we welcome your questions </li></ul><ul><li>and comments based </li></ul><ul><li>upon this presentation. </li></ul>