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Customer service and sales application for deaf


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Customer service and sales application for deaf

  1. 1. <br />Call +1-925-895-7000<br />Email<br />copyright<br />Connecting you to customers via Video<br />
  2. 2. WHAT IS VIDEOWALKIN?<br />VideoWalkIn is a Customer Service and Sales Application embedded into your Website.<br />Do live demo using video or just build rapport with customers face-to-face or share each other computers for faster response<br />Video, Audio, text chat and Co-browsing with you customer in the same simple application, All this at a low monthly cost<br />No need to install or buy any software, pay as you go get started in 20 seconds<br />copyright<br />
  3. 3. ALLOW CUSTOMER’S TO WALK-INYour customer’s click on Live Help Button. They do NOT need to install any software or sign up. Set up done in 30 min for your site. No risk 14 day trial. <br />copyright<br />
  4. 4. LIVE VIDEO DEMO AND SCREEN SHARING<br />Video, Audio, Text Chat and Co-browsing (screen sharing) without your customers ever leaving your site<br />copyright<br />You can browse with the customer by sharing your screen<br />
  5. 5. SERVE DEAF CUSTOMERS <br />Deaf customers can use the sign language to ask questions or make purchases on your site<br />copyright<br />Help customers to find stuff, fill up forms or resolve any technical issues by sharing screen<br />
  6. 6. GUEST QUEUE MANAGEMENT<br />Your guest do not need to sign up, they just enter the name. Unless YOU accepts them they can not connect with you.<br />copyright<br />
  7. 7. HOW TO VIDEOWALKIN?3-Steps to get started<br />Host login into their private room<br />Guests enter using just their name<br /> No sign up needed<br />No need to add you a friend<br />Host accepts the Guests from the Queue, Video Conference and Collaboration starts<br />copyright<br />
  8. 8. COLLABORATION TOOLS<br />Up to 10 participant Video Conference<br />Share entire screen or just application<br />Guest queue management<br />Send and receive files<br /> One notepad where everyone can write<br />Whiteboard for brain-storming<br />Text chat with entire team or private<br />Audiocall without extra charges<br />copyright<br />
  9. 9. HOW TO SET UP?You set up your account in less than a minute<br />Create an account at<br />Takes only 20 seconds<br />Distribute the link to your profile<br />Put it on your website (We Provide code and buttons)<br />Put it in your email signature<br />Email it<br />You are ready to VideoWalkIn<br />You need Webcam and Microphone<br />If you do not have Webcam, you can just do Audio chat<br />copyright<br />
  10. 10. copyright<br />Connecting you to customers via Video<br /> <br />Call +1-925-895-7000<br />Email<br />