Change Management for Libraries

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Change Management for Libraries

  1. 1. Change management for librariesPatricia LiebetrauApril 2012University of Botswana
  2. 2. Doing things differently Moving from this……
  3. 3. To this …..
  4. 4. Age of informationBy 2010 60% already working in the field of information http://www.tdan.com/print/5406 Acks to R Todd Stephens
  5. 5. Digitally speaking …Ability to store increasing amounts of data – storage unitsare smaller, storage is cheaper, and more data is able to bestored Millions of web sites (difficult to measure) 30 million+ document pages communicated each daySo we can store huge amounts of data, we can transmit hugeamounts of data so now we have huge amounts of datadata  managing information  creating knowledge
  6. 6. Traditionally …Libraries house collections of text based resources books, journals, newspapersArchives have personal and institutional recordsMuseums have physical artefactsArt galleries house physical visual resources paintings, art works
  7. 7. Digital technology blurring the lines types of resources types of institutions data and datastreams in a digital environment content across physical boundaries User focus is on finding relevant INFORMATION regardless of format or location
  8. 8. Digital Shikshapatrihttp://www.shikshapatri.org.uk
  9. 9. Multiple formats
  10. 10. Changing user expectationsOn-line access and searchingOpen accessResource and data accessOne-stop searchingLinks to related informationFull-text articlesValue added servicesSocial networking Provide USERS with what they need
  11. 11. Integration of physical and digital libraries Library ILS systems OPAC Institutional Repository Digital Projects ONE STOP SEARCHING
  12. 12. Digital information management requires… People Technology Resources
  13. 13. Human resourcesHuman resources = most valuable assetNew skills, specialised skills  New career opportunitiesChange management  Active vs passive role  Overcome resistance  MotivationLeadership development
  14. 14. New roles and functions strategic planning staff management report writing project management digital rights management production management metadata production proposal writing
  15. 15. Human resource developmentTraining, training, trainingReskillingCapacity developmentProfessional developmentRole of library schools
  16. 16. Digital information management requires… People Technology Resources
  17. 17. TechnologyHardwareSoftwareData management and curationBudget – equipmentToolsInternet connectivityTechnological infrastructure IT/user support
  18. 18. ServicesAccess Website Networked e-Learning environmentsSearch and discovery services Metadata linkingHarvestingHostingArchivingPrint-on-demand
  19. 19. Websites and brandingGood design is importantWeb usage statisticsBranding and logosConditions of useContacts
  20. 20. Digital information management requires… People Technology Resources
  21. 21. Financial resourcesBudgetsFinancial planningFund raising Funding proposalsFinancial managementRevenue generation business planning, marketing, sales and other outreach activities, advertisingSound business principles
  22. 22. Research output Research outputResources created in the process of academic research
  23. 23. Research output from University staff Academic research papers Research data sets Journal articles Conference papers Research project reports Policy briefs
  24. 24. Research output from University students Theses and dissertations Research data sets
  25. 25. UBRISA theses
  26. 26. Important elements of IRsInstitutionally definedScholarly and research purposesCumulative and perpetualOpen and interoperable
  27. 27. Repository requirements • IP • Agreements • File formats • Advocacy Collaboration Policy • Metadata/ Full text • Target Audience • Software • Rewards • Hardware Advocacy Infrastructure • Media • Submission • OAI-PMH • Champions • Schema CommonImplementation • Mandates standards • Metadata
  28. 28. ImplementationDevelop policiesMetadataPersistent identifiers (Handles/DOI)Author permissions and license agreementsGuidelines for deposit and archivingMarketing concept to depositors
  29. 29. crossref.orghttp://www.crossref.org/
  30. 30. Web 2.0 research sharingSharing resourcesRe-using resourcesSocial taggingCollaboration and annotationSocial enrichment (eg Wikipedia)BloggingSlideshare/Twitter/YouTube
  31. 31. Slideshare
  32. 32. Many levels of repositoriesInstitutional repository Research output from an individual institutions • UB, UKZN, Rhodes, Wits, SU, PretoriaNational repository Research output from several individual institutions • NRF NETD project (SA) • ETHOS (UK)International repository Research output from several national repositories • OpenDOAR
  33. 33. Many levels of repositoriesInstitutional repository Research output from an individual institutions • UB, UKZN, Rhodes, Wits, SU, PretoriaNational repository Research output from several individual institutions • NRF NETD project (SA) • ETHOS (UK)International repository Research output from several national repositories • OpenDOAR
  34. 34. UBRISAhttp://ubrisa.ub.bw/
  35. 35. Many levels of repositoriesInstitutional repository Research output from an individual institutions • UB, UKZN, Rhodes, Wits, SU, PretoriaNational /regional /consortium repository Research output from several individual institutions • NRF NETD project (SA) • ETHOS (UK)International repository Research output from several national repositories • OpenDOAR
  36. 36. Many levels of repositoriesInstitutional repository Research output from an individual institutions • UB, UKZN, Rhodes, Wits, SU, PretoriaNational repository Research output from several individual institutions • NRF NETD project (SA) • ETHOS (UK)International repository Research output from several national repositories • OpenDOAR
  37. 37. OpenDOARhttp://www.opendoar.org/
  38. 38. Push and pullInformation push Dissemination – websites, social media tools Aggregation LinkingInformation pull OpenDoar
  39. 39. Repositories by Continent
  40. 40. Open Archives Initiative : Protocol for Metadata Harvesting http://www.openarchives.org/pmh
  41. 41. OAI-PMH – http protocol• Open Archives Initiative : Protocol for Metadata Harvesting• Standard for exchange of metadata• Data providers employ the OAI-PMH to expose structured data, metadata, in various forms.• Service providers use the OAI-PMH to harvest the metadata from data providers Requires metadata
  42. 42. ME T A D A T A
  43. 43. What is Metadata?Standardised description of a resource that aids in thediscovery, retrieval and preservation of that resource ‘Data about data’
  44. 44. Elements Valuesdc:title Marxism and history: twenty years of South African Marxist studiesdc:identifier the19880000.042.000dc:creator Roger Alan Deacondc:contributordc:publisherdc:description A dissertation submitted in partial fulfillment of the requirements for the degree of Master of Arts in the Department of History, University of Natal, Durban. This thesis attempts to contextualize the emergence and development of South African Marxist studies in terms of political and economic changes in South Africa, the influence of overseas Marxist and related theories and internal and external historiographical developments.dc:language engdc:subject POLITICSdc:subject MARXISMdc:subject SOCIAL CLASSESdc:subject TRADE UNIONSdc:subject THEORYdc:coverage SOUTH AFRICAdc:date 1988-00-00dc:type thesisdc:sourcedc:relationdc:format text/xmldc:f ormat Corel PhotoPaint version 12dc:f ormat Epson Expression 10000XLdc:f ormat 147 pagesdc:rights University of Natal, Durban, South Africa
  45. 45. IR metadata
  46. 46. Metadata linking
  47. 47. Broken links
  48. 48. PreservationPreservation requires … Institutional commitment Integrated IT support Metadata Schedules for back-ups and archiving
  49. 49. SustainabilityFocus from the outsetAcademic self archivingAdvocacy effortsSound preservation strategiesPreservation policiesIntegrated institutional commitment
  50. 50. ConclusionsNew challengesNew skillsNew attitudesNew terminologiesNew opportunities
  51. 51. References:Institutional Repositories: Essential Infrastructure for Scholarship in the Digital Age by Clifford A. Lynch, Executive Director, Coalition for Networked Information. February 2003. http://dspace.uniroma2.it/dspace/bitstream/2108/261/1/ir.html The future of repositories? Patterns for (Cross-)Repository Architectures. http://www.dlib.org/dlib/november08/aschenbrenner/11aschenbrenner.htmlThis work was carried out with the aid of a grant from the International Development Research Centre, Ottawa, Canada.
  52. 52. This work was carried out with the aid of a grant from theInternational Development Research Centre, Ottawa, Canada

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