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What a reseller truly cares about when picking SaaS to sell (Amon Prasad, Network Remedy)

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SaaS Connect 2018 (San Francisco, CA).

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VIDEO: https://youtu.be/PcgwOGeUQO4

What a reseller truly cares about when picking SaaS to sell
By Amon Prasad, CEO, Network Remedy

See the detailed transcript:

http://www.cloudsoftwareassociation.com/2018/10/10/what-a-reseller-truly-cares-about-when-picking-saas-to-sell/

Published in: Technology
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What a reseller truly cares about when picking SaaS to sell (Amon Prasad, Network Remedy)

  1. 1. Presented by Amon Prasad CEO What a reseller truly cares about when picking SaaS to sell
  2. 2. Network Remedy and SaaS • We are an IT Managed Services Provider (MSP) • Value of Strategic Partnerships – Diversified revenue stream • Relationships vs. Transactions – the long game • Why SaaS is important to us – recurring revenue, “Stickiness” • Why companies like Network Remedy are important to SaaS companies – Trusted Sales partner
  3. 3. What do we look for when Selecting a SaaS partner • Highest priority - Is the product going to be useful for our clients? Does it serve their needs • Is it difficult or complex to implement? What sort of support does the SaaS vendor provide to partners? Data migration from existing systems • Is it easy to manage? What is the partner portal like – intuitive, easy to onboard new clients? Do we own the relationship with our clients? Can we add and remove seats easily? E.g. Cisco Meraki MSP portal, Egnyte, Microsoft Office 365 partner portal. • Are there minimums? Quotas? • Is the SaaS provider a viable company and will they be around within a year or two? If it’s a new SaaS vendor, is the product or offering a compelling enough solution for us to work with them? • Are we going to be working to improve your product? Are we the QA department? • What's in it for me? Is it worth the time investment for our company to partner with you?

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