News letter june 13


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Monthly newsletter of International Council of Security and Safety Management.
The ICISSM web-site (, the ICISSM Goggle group (!forum/icissm), and the ICISSM LinkedIn Group (

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News letter june 13

  1. 1. Newsle etter: J June 20 013 Let’ prof ’s fession nalize t pro the ofessio onals… … http://w s The da General Sahib (Dir ay rector Gen neral or Ins spector General in Po olice and Lt. Gen neral or Ma Genera in Army) hangs his boots, his safari suit, neatly ajor al ) s s pressed and wait d ting for the occasion is cerem e n moniously t taken out f from the cupboa Along comes out the ivory colored vis ard! t siting card printed in advance declarin to the w ng world that the worthy of the nam printed on the card is ‘The me d Securit Expert and / or Sec ty curity Cons sultant’! who ice med background think the emselves Those w come out of poli and arm force b to be ‘s self-styled’ expert in industrial security and feel to be natural ch d e hoice for the jobs in the fie Such a their no s eld. are otions and nuances t that they ‘k know-all an have do nd oneall’ and there is no d othing new for them t learn! w to s trial Secur Manag rity gement on the contra think t ary that a serious debate is Experts of Indust required on the su ubject. t yagi Capt S B Ty For ICI ISS Su ummer is in full swing a and so are a condition air ners in ma househo any olds. In the process of cooling the air, water vapor in the air s get condense on the c ts ed cooling coils which is routed s, out of the air c conditioner t through an outlet spout t. o w uch Do you know how mu wa ater is thus produc ced by an air cond ditioner? We a 1 Ton AC produc ell, n ces about 1 liter of water in 1 n our. That's pl lenty! ho cases, In most t this just condensed water is j asted out; e either form ming wa puddles on th roads or pavements down belo he r s ow, or ining someo one's car pa arked below the AC. W w Won't it rui be worthwhile to collect this water in a contain e ner, for you see ple enty of birds with thirsty birds? After all, y ats and op pen beaks, flying arou und in parched throa arch of precious water i summers don't in s, desperate sea you? So go for it. The c container m must be suff ficiently larg to hold th water pr ge he roduced by your AC. And the ner be ng allow tray rat ther than a b bucket (larger area and lesser dept that th) contain should b somethin like a sha would be convenie for birds to drink wit ease. ent s th C:Users ssbtyagiDoc cumentsICIS SSNews Lett June 13.d ter docx
  2. 2. I am of the firm view that every profession has its own skill sets and need for special attitude and aptitude. Policing is very different then the Industrial security and experience in armed forces doesn’t prepare anyone for career in the field of industrial security. Thus is it natural process that officers from police and armed forces background make industrial security management as their second career? Is it OK to assume that men from uniform background already possess required skill and aptitude? Following main questions come to mind in this regard      Are they natural choice for career in the present field of industrial security? Do they really know-all and require no training or experience? Do they have right attitude and aptitude for the new career? Are they not travelling with heavy baggage and Are they not needed to unlearn many things before they learn skills of new jobs? SP Singh: it is indeed fact that the officers in transition have a preconceived idea of the industry and want to implement all what they have learnt or experienced in the forces in the new field may it be applicable or not, they have to also understand the dimensions of labor unions the staff associations and the fact of refusal or modulation of orders and instructions each profession or to say each company and profile has a unique style of working and challenges there is not a single straight jacket formula which may be implemented in the transition the only mantra is to learn and understand the new skills. Capt Percy Jokhi, CPP, CFE, MAM, LLB is of the opinion that, “The industry does make a high mistake by thinking that a services / police officer is good mainly for security in the corporate sector, but nothing is further from the truth. Both need different skill sets, having said the same, if they can carry the relevant advantages of discipline, knowledge of certain aspects, they have an advantage but it ends there. The bigger mistake is to think that the more senior he has been in uniform the better he will be in civil - this is a disaster waiting to happen!!! Officers need to leave their rank and ego behind, if they do that success is a begging. Accept the culture and the facts and move on to greater success. We are known to be adaptable! Use that skill even when changing fields and the Uniform for the Suit. Mr. Suresh Mandan said that, “Yes it is a fact that for security services they are a natural choice but many of themselves do not like to be tagged (characterized) like this. When I came to USA with a background from Intelligence, I thought I would be very good in this field here. But I was wrong because security is a different ball game here and elsewhere too. It hurts our ego sometimes but it is a fact that we should try to become subalterns after retirement. But do you think the Government, its and the Corporate Sector realize this. They have already tagged everything on the basis of past experience!” Right after retiring or release from police, CPOs and armed forces, the officers are conventionally thought to be made for security duties! Nothing can be farther from truth than this. Since DGR routinely recommended Short Service and Retired Officer for career in security field mainly due to lack of their education or lack of experience in other careers, the C:UserssbtyagiDocumentsICISSNews Letter June 13.docx
  3. 3. security field was the only option given to these officers who willy-nilly accepted them for want of other offers or options for rehabilitation. This gives false notions to the recruiters that such officers willingly take these career options and are naturally suitable for the same. To some limited extent the lower and middle level police officers have right exposure for crime and loss-prevention which are few core duties of security professionals. Senior level police officers’ grooming and skill development make them good for boundary management and liaison – again two of the many duties security professional need to perform. One thing needs to be remembered here that the officers from police and armed force background need to unlearn lot many things from their past careers before they set to learn new things. Mr. Suresh Mandan says that, “the subject is thought provoking particularly for those coming from uniformed services or Intelligence/Investigations. Every field has its own art and experiences. Yes Officers from the Armed / Police Services should re-learn some of the security drill in the new field of security today. He would prove to be more useful with background and additional learning”. What they have to re-learn? First and foremost is that rank and metal parts on their past uniform would have no significance in civil life. In most of the cases where such officers were unable to re-adjust the reason was their reluctance to serve under the officers from similar background and with lower rank even when high in position in present civil organizational hierarchy. It is therefore very true when Col Satendra Kumar, CPO, CPO (I) opines that “EGO is very difficult to be shed. Ego comes in the way of transition. Exceptions are always there in every field including Army”. I have personally experienced that few brigadiers called my two juniors with civil background as ‘Sirs’ but tried to treat me merely as ‘Captain’ only! One of them even questioned one seminar organizer as to how a Captain’s name is above the name of a ‘Brigadier’? Obviously he failed to forget his past rank and also failed to connect to current reality! Col Pradeep Dalvi has said that, “we need to understand that service life and civil corporate security is totally different ball game! Rank has NO status here but experience does”. I readily hand out that the officers from police and armed force background have the right aptitude and bit of recalibration on attitude is needed. Thereafter –  They understand that service life and civil corporate security is totally different.  They must remember that ego comes in the way of transition.  The bigger mistake is to think that the more senior he has been in uniform the better he will be in civil.  They need to acquire new skill sets and new approach to life and people.  Officers from the Armed/Police Services should re-learn some of the security drill in the new field of security today.  They need to develop soft skills in as much as that they need to control the tense situations, flying tempers and arrogant people with very cool temperament.  They need to assimilate the divergent ideologies and regulate opposite thoughts and ideas to maintain cordial industrial relations. C:UserssbtyagiDocumentsICISSNews Letter June 13.docx
  4. 4.  At A floor-sh hop level t they as se ecurity pro ofessionals need to move and interact w d with workers an their pe w nd ersona nee to be friendly and willing to listen to t eds d o their proble ems and a capable to offer t them solutions. Cour rtesy: http: ://www.sec curingtheh g Securit awaren ty ness is the knowledg and att e ge titude mem mbers of a organization poss an sess regarding the p protection of the physical an especi nd ially, infor rmation as ssets of that organiz zation. Man organiz ny zations require forma security awareness training f all work al s for kers when th join the organizat hey e tion and pe eriodically t thereafter, usually an nnually. Topics covered in security a n awareness training ge enerally ma include: ay        The nature o sensitive material and phys e of e sical asset ts they may c y come in contact w with, such as trade sec crets, privac concern cy ns and governmen classified nt info ormation Employee an contrac nd ctor respon nsibilities in handling sen nsitive i information n, including re eview of o emp ployee non ndisclosure agreemen e nts Req quirements for prope handling of sensiti materia s er g ive al in physical form, inc cluding ma arking, tra ansmission n, stor rage and d destruction Pro oper metho ods for p protecting sensitive information on c computer s systems, including p password policy and use of two-fac authen e ctor ntication Oth her computer c security concerns s, including malw ware, phish hing, social engineeri ing, etc. Workplace se ecurity, inc cluding buil lding acce ess, wearin of secur badges reporting of ng rity s, g incidents, forb bidden artic cles, etc. Con nsequence of failure to prop es perly prote inform ect mation, incl luding pot tential loss of s emp ployment, economic consequences to the firm, dam mage to in ndividuals w whose priv vate reco ords are divulged, an possible civil and c nd e criminal penalties. Being s security aw ware mean you und ns derstand th there is the potential for so hat s ome people to e delibera ately or a accidentally steal, da y amage, or misuse the data that is sto r ored within a compan compu system and thro ny's uter ms oughout its organizat s tion. There efore, it wou be prud uld dent to supp port the assets of the institution (information, physic and pe e n cal, ersonal) by trying to s y stop that from happeni ing. According to the European Network and Information Se n ecurity Age ency, 'Awa areness of the risks and availab safeguards is the first line of defence for the security of informa ble e e ation system and netw ms works.' 'The focus of Sec curity Awareness con nsultancy s should be to achieve a long term shift in the e attitude of employ e yees towards securit whilst p ty, promoting a cultural a behav and vioural cha ange C:Users ssbtyagiDoc cumentsICIS SSNews Lett June 13.d ter docx
  5. 5. within an organisation. Security po olicies sho ould be v viewed as key ena ablers for the organis sation, not as a series of rules re s estricting th efficient working o your bus he t of siness.' A comm challe mon enge most organizatio face w ons when buildin an effec ng ctive secur awaren rity ness program is determ m mining whic topics to communi ch o icate. Too often organizations try to teach too h much, w little if any effort in identifying which topics have the greate impact. Keep in m with f e est . mind you mo likely fa severa limitation The firs is many organizat ost ace al ns. st y tions are limited to th hirty minutes or less in their initial training Every minute of lo work qu s g. ost uickly adds up and a a s as result m manageme may pu restriction on how long the t ent ut ns w training can be. In ad n ddition you will be com mpeting for time against other types of t r training. Al keep in mind pe lso n eople can o only remember so muc ch. The few topics you focus on, the m wer more you ca reinforc those to an ce opics and the more likely you will change behaviour If you try to cram too much informa rs. m ation peop will sim ple mply become overwhelmed and m e most likely forget it al As a result, it is felt to be very important for ll. t y organiz zations to r review and teach only the topic that have the great d y cs e test value. Following are the ten most impo ortant topic and why Obvious every o cs y. sly organization is differe and so will n ent, be their program. However t r these topic can give you a plac to start. cs e ce You he 1. Y Are Th Target 2. S Social Eng gineering 3. E Email and IM 4. S Social Netw working 5. B Browsers 6. P Passwords s 7. E Encryption n 8. S Smartphon / Mobile Device nes 9. M Monitoring / AUP 10. H Hacked The res sponsibility for safe h y handling an storage nd goes hand in han with gu ownersh Never nd un hip. r lose si ight of the fact that your fire e earms are ally lethal and ca kill so l an omeone if f potentia handled imprope d erly. Along with thes general se safety guidelines always ensure that you read t your fir rearm's ins struction m manual and acquaint d yoursel with its proper use and care Firearm lf e e. safety d depends on you. Any gu is only a good as the hand that hold it. You c un as s ds d can never be too car reful. Shoo oting acciden are ofte caused by careless oversights such a failing to control th direction of nts en as o he C:Users ssbtyagiDoc cumentsICIS SSNews Lett June 13.d ter docx
  6. 6. your muzzle, failing to fully engage th safety, l he leaving am mmunition in the cham mber, or us sing imprope ammunition. Thes oversigh can res in the d er se hts sult destruction of life, lim or prope n mb erty. There's no calling back a bu s g ullet once it been fired, so it's c t's critical that you know the princip t w ples of safe gun handling and sto orage befo you use your firea ore e arm. are ame. That means the first step in safe handling is to learn the s Not all firearms a the sa p uirements o your par of rticular gun. features and requ welve Rules of Firearm Safety s s should be e etched in y your mind f forever. Le them gov et vern The Tw your ac ctions wherever and whenever you're invo olved with firearms: O Outdoors; On the ran nge; Or in yo home. Please tak the time to review and under our ke e rstand thes rules. se ty safe direct tion is one in which an accide e ental This is the most important gun safet rule. A s rge t ury self ers. r oint hing dischar will not cause inju to yours or othe Never allow your gun to po at anyth you don intend to shoot. Be especiall careful w n't o e ly when you're loading o unloadin Treat ev e or ng. very gun as if it were loaded. A And make i a habit t know where your muzzle is pointed a all it to at even when your firea is unloa n arm aded. No o will be injured by an accide one y ental discha arge times, e if you k keep your f firearm poin nted in a sa directio It's as s afe on. simple as th hat. Load yo firearm only when you're in the field o on the ta our m n or arget range and ready to fire. Ne e y ever let a loaded gun out of your sight or o of your hands. Unload it as soon as y out r s you're finis shed shootin - before you bring it into y ng e your car, c camp or h home. Rem member, unloading y your firearm means un nloading it completely, so there is no am e mmunition in the cham mber or in the magazi ine. Before handling a firearm or passing it to someone else, visually chec the cham r t ck mber, rece eiver and ma agazine to be certain they do not contain ammunit n n tion. Alway keep the gun's ac ys e ction open w when not in use. Neve assume a gun is er unloade even if you were the last p ed person to use it. A Always che for you eck urself. Let common sen nse rule w when you carry a you're in any situat tion that loaded gun. If y charge - s such as could risk accidental disc crossin a fence, wading th ng hrough a st tream, or climbing a tree - always unload yo our gun. Never pull or pu ush a load ded firearm toward m yoursel or anothe person. And never carry a lf er loaded gun in a s scabbard, d detached h holster or gun cas se. Safe st torage of fi irearms is just as crit tical as saf handling Never st fe g. tore guns loaded and be d sure to keep you firearms in a secu place w o ur s ure where no one can g their ha get ands on th hem without your know t wledge. C:Users ssbtyagiDoc cumentsICIS SSNews Lett June 13.d ter docx
  7. 7. Take special care if there are children around. Kids are fascinated by guns. It's a natural curiosity that can have tragic consequences when not properly supervised. Store your firearms in a locked gun safe or some other location that physically bars a child from gaining access. Ammunition should be stored and locked in a location separate from your firearms. Never leave an unsecured firearm or ammunition in Firearms should be stored in a secure place where children cannot access them. A gun safe is an ideal way to secure your firearms. Remember, it is your responsibility to make sure that children and others unfamiliar with firearms cannot get access to your firearms and ammunition.      Treat every gun as if it can fire at any time, whether or not there's pressure on the trigger. Your firearm has been carefully designed to maximize performance and safety. However, a gun's safety is a mechanical device and, like any mechanical device, it could fail. Human error is a more likely reason for a gun safety to fail. By mistake, you may think the safety is on when it really isn't. Or the safety may have been disengaged without your knowledge. Or you could think your gun is unloaded when there's actually a cartridge or shell in it. A safety is not a substitute for common sense. It's merely a supplement to your proper handling of a firearm. Don't touch the trigger on a firearm until you are ready to shoot. Keep your fingers away from the trigger when you're loading or unloading. And don't pull the trigger when the safety is engaged or positioned anywhere between safe and fire. Read your instruction manual to understand the exact location and operation of your firearm's safety. Even when the safety is on, maintain control of your loaded firearm and control the direction of the muzzle. In other words, don't rely on your safety to justify careless handling. If your firearm's internal mechanisms are broken or have been altered, your firearm may fire even when the safety is on. Remember, you and your safe gun handling practices are your gun's best safety. You can't stop a shot in mid-air, so do not fire unless you know exactly where your shot is going and what it will strike. Never fire at a sound, a movement or a patch of color. A hunter in camouflage can easily be mistaken for a target by an impulsive shooter. Before you pull the trigger be absolutely sure of your target and what's behind it. Make sure your shot has a backstop such as a hillside or dense material like sand. Remember, bullets can travel great distances with tremendous velocity. Know how far your shot will go if you miss your target or the bullet ricochets. If for some reason the ammunition doesn't fire when you pull the trigger, stop and remember the 1st Commandment of Firearm Safety - always keep the muzzle pointed in a safe direction. Keep your face away from the breech, then put the safety on, carefully open the C:UserssbtyagiDocumentsICISSNews Letter June 13.docx
  8. 8. action, unload the firearm and dispose of the cartridge safely. Remember anytime there's a shell in the chamber, your gun is loaded and ready to use. Even if you tried to shoot and your gun didn't fire, treat your firearm as if it could still discharge. Your sight and hearing risk injury from shooting and should be protected at all times. Wear protective shooting glasses to guard against falling shot, clay target chips, powder residue, ruptured cartridge cases and even twigs and branches in the field. Also be sure to wear eye protection when you're disassembling or cleaning a gun so that tensioned parts (like springs) and cleaning solvents don't come in contact with your eyes. Continued exposure to shooting noise can permanently damage your hearing. On the range, where shooting volume is the loudest, be sure to use the maximum protection of a headset. And learn to use earplugs in the field, especially in confined locations like duck blinds. Before loading your gun, open the action and make sure there's no ammunition in the chamber or magazine. Check the barrel for any obstructions or debris. Even a small amount of snow, mud, excess lubricant or grease in the bore can dangerously increase pressure and cause the barrel to bulge or burst when firing. Use a cleaning rod and patch to wipe away anti-rust compounds or any other residues or obstructions in the barrel. Never try to shoot out an obstruction by loading another shell and firing! When firing, rely on your instincts. If the noise or recoil of your firearm seems off or weak, stop everything, unload your firearm and be sure nothing is lodged in the barrel. Remember the 12/20 burst? That's what can happen when the barrel is obstructed. So always be sure you're using the correct ammunition in your firearm and that it's free of obstructions. Your firearm has been designed to operate according to certain factory specifications. You'll jeopardize your safety and that of others around you by attempting to alter its trigger, safety or other mechanisms. So never alter or modify your firearm in any way. Like any mechanical device, a firearm is subject to wear. It must be maintained and periodically serviced to assure optimum safety and performance. Don't allow anyone to service, repair or modify your firearm unless they are a qualified and reputed firearm service facility. Proper cleaning and lubrication are also important to firearm maintenance and are necessary to assure accuracy, safety and reliability. Before cleaning, always make sure that your gun is completely unloaded. And always clean the barrel from the chamber end to the muzzle when possible. Make it a practice to clean your bore every time you're going to shoot. Be sure to clean your entire gun before and after long-term storage, and no less than once a year. It's also important to clean your gun whenever it's been exposed to adverse conditions such as rain, dirt, mud, snow, sleet or saltwater. C:UserssbtyagiDocumentsICISSNews Letter June 13.docx
  9. 9. For saf and dep fe pendable o operation o your fire of earm, all pa arts of you gun must be prop ur perly cleaned and lubri d icated. Per riodically in nspect the internal w workings of your firea f arm to be s sure they're clean and free of rus unwante dirt and debris. st, ed Use qu uality recom mmended lubricants o your gun and do n over-lub on n not bricate. Exc cessive us of se a low q quality lubricant could adversely affect the function a safe o d y e and operation of your firea arm. Remem mber, you a responsible for th proper c are he care and m maintenance of your firearm. Fai e ilure to properly mainta your firearm can n only da ain not amage or r ruin your fir rearm; it ca expose you an hers to unn necessary r risks of per rsonal injur or death ry h. and oth Not all guns are alike. They have dif fferent mec chanical ch haracteristics that dic ctate how you em. e ns hould first b become tot tally should carry and handle the Anyone who plan to use a firearm sh r ype arm nd e es ding, familiar with the ty of firea it is an the safe handling procedure for loading, unload carrying shooting and storin it. g, g ng Before you even unpack yo new fir our rearm, read the instru d uction man nual from c cover to co over and fam miliarize yo ourself with the differe component parts of the gun Then rea underst h ent n. ad, tand and foll low the twe elve rules o safety. of There's one other rule that must be fo s r ollowed wh handlin firearms In fact, respect for this hen ng s. rule is n necessary in order to effectively practice the Twelve Rules of Firearm Safety. Alco o y e ohol, drugs a guns a a dead combination. Never consum anything that would even mildly and are dly me g impair your judgm ment or physical coordination when you u're using a firearm. A stagge ering percent tage of the shooting accidents that occ every y g s cur year involv alcohol or drugs. Be ve smart. Shoot sobe and stay alive. er y If you're a gun en e nthusiast yo have an obligation to help en ou n n nsure that shooting s sports are s safe for eve eryone - p participants and bys s standers a alike. You can do th by pra hat acticing th hese principl of firearm safety and passin them on to others - especially new sho les ng n s ooters. Set an exampl for begi le inners. Be a guide t their sa entry in the ex e to afe nto xciting world of shoo oting sports. Invest you time and patience f the love of the spo and for its future. ur d for e ort m ip ilege. It is a privilege which carr ries with it a personal responsib bility Firearm ownershi is a privi to use your firea arm in a w way which will ensure your saf e fety and th safety o others. The he of vation of th privileg depends on the p his ge s personal co ommitment of you an your fellow t nd preserv shooter to the sa and res rs afe sponsible u of firea use arms. Let th Twelve Rules of F he Firearm Sa afety outlined here gui d ide you at all times. Teach an promot these ru t . nd te ules whene ever you c can. Remem mber, firear safety d rm depends on you! Tha the only way to re at's eally enjoy your firea y arms and to preserve s sport shooting as we k know it tod day. C:Users ssbtyagiDoc cumentsICIS SSNews Lett June 13.d ter docx
  10. 10. Courtes Col N N Bhatia (R sy: Retd) This is kind of sca if only b ary because of how simp it is. You arrive at your f ple u hotel an check in at the fro desk. W nd n ont When check king in, you give the front u desk yo credit c our card (for all the charg for you room). Y get to your ges ur You room a and settle in. Som e meone calls the fron desk a s nt and asked for d (examp Room 620 (which happens to be your room). Yo phone r ple) h r our rings in your room. Yo answer and the p r ou person on the other end says the r s followin ng, e k. hecking in, we came cross a problem wit your cha , e th arge 'This is the front desk When ch card inform c mation. Ple ease re-read me your credit c card numb and ve ber erify the las 3 st digits numb d bers at the reverse si of your charge ca e ide r ard.' nking anyt thing you m might give this perso your inf on formation, since the call seems to Not thin m come f from the fr ront desk. But actua ally, it is a scam of someone calling from outside the hotel/fro desk. They ask f a rando room nu ont for om umber. Then, a you for credit car informat ask r rd tion and ad ddress info ormation. S Sounding so professio onal that you do think you are talking to the front desk. If you ev encoun this pro u e ver nter oblem on y your vacatio tell the c on, caller that y will be down at th front de to clear up any pro you he esk r oblems. Then, g to the f go front desk and ask i there wa a proble if as em. If ther was non inform the re ne, manage of the hotel that so er omeone ca alled to sca you of your credit card information ac am cting like a fr ront desk e employee. This wa sent by someone w has be duped as who een d........and is still clean s ning up the mess. e lease ever ryone, cons sider sprea ading the w word by fo orwarding t this email. Who kno ows, P.S. Pl you mig just hel someone avoid a n ght lp nasty experience. Anyone travelling should be aware of t e e this one! C:Users ssbtyagiDoc cumentsICIS SSNews Lett June 13.d ter docx
  11. 11. Ira Win nkler, a top security professio p onal (read bio here), wrote tha "awaren at ness mitiga ates non-tec chnical iss sues that te echnology can' will find that secur awaren y rity ness is one of the mo reliable security m ost measures a available." (Winkler, 2012) Su uggestions & feedba may be sent to u on e-ma sbtyag s ack e us ail: gi1958@gm C:Users ssbtyagiDoc cumentsICIS SSNews Lett June 13.d ter docx