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Web 2.0 Workshop

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A Web 2.0 Workshop for customers. Looking at market trends and business challenges, Web 2.0 and You, Web 2.0 Functionally and ingredients for success.

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Web 2.0 Workshop

  1. 1. Web 2.0 Workshop Collaboration Portlet Mash-Up Blackberry Extranet Federated Search Worklist iPhone Integration Business Intelligence Transformation Transaction Wiki Analytics Sales Social Media Twitter Viral Portal User Generated Content Crowd-sourcing Marketing Channel Composite Apps Multimedia Blog Web 2.0 Video Social Networks Content Web Service JSR168/170 WSRP AJAX RSS/ATOM Security Identity Design
  2. 2. Workshop Agenda <ul><li>Market Trends and Business Challenges </li></ul><ul><li>Web 2.0 and You </li></ul><ul><li>Web 2.0 Functionally </li></ul><ul><li>Ingredients for Success – an open discussion </li></ul><ul><li>LogicalTech Summary </li></ul><Insert Picture Here>
  3. 3. Workshop Agenda <ul><li>Market Trends and Business Challenges </li></ul><ul><li>Web 2.0 and You </li></ul><ul><li>Web 2.0 Functionally </li></ul><ul><li>Ingredients for Success – an open discussion </li></ul><ul><li>LogicalTech Summary </li></ul><Insert Picture Here>
  4. 4. <ul><li>Web 1.0 – Connected Information </li></ul><ul><li>Information delivered as linked web pages </li></ul><ul><li>Transforming how we access information </li></ul><ul><li>Web 1.5 – Connected Applications </li></ul><ul><li>Service-oriented architecture & composite frameworks </li></ul><ul><li>Transforming how we design & use applications </li></ul><ul><li>Web 2.0 – Connected Users </li></ul><ul><li>Users share information using social software </li></ul><ul><li>Transforming how we share information & work together </li></ul>Why websites look like last year Evolution of the Web
  5. 5. Market Trends <ul><li>Is this heaven? </li></ul><ul><li>No, it’s Iowa </li></ul><Insert Picture Here>
  6. 6. Market Trends <ul><li>If you build it they will come! </li></ul><Insert Picture Here> Right?
  7. 7. <ul><li>Web 1.0 – Connected Information </li></ul><ul><li>Information delivered as linked web pages </li></ul><ul><li>Transforming how we access information </li></ul><ul><li>Web 1.5 – Connected Applications </li></ul><ul><li>Service-oriented architecture & composite frameworks </li></ul><ul><li>Transforming how we design & use applications </li></ul><ul><li>Web 2.0 – Connected Users </li></ul><ul><li>Users share information using social software </li></ul><ul><li>Transforming how we share information & work together </li></ul>Market Trends – Web 2.0 Evolution of the Web
  8. 8. Market Trends – Web 2.0 Evolution of Web 2.0 Technology 1997 Business Impact User Experience Platform Social networks Federation Participant-driven Collective intelligence Composite Framework Multichannel Business Processes Self-service publishing, collaboration and communities Profiling, analytics and experience management Composite Applications and multi-channel Social profiling, human network, Enterprise 2.0 services 2000 2002 2004 2007 2009 Simple personalization and content presentation
  9. 9. Market Trends - Web 2.0 Some Core Ingredients This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle <Insert Picture Here> Social Media / Collaboration Federated Search Personalisation Interaction / integration Productivity Communication
  10. 10. Market Trends – Web 2.0 Technology – it all works, right? <ul><li>Andrew MacAfee: “There’s [also] a widespread perception that the technologies currently in place to support these activities are weak, primitive, and unpopular”. </li></ul>This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  11. 11. <ul><li>35% growth in email and data annually </li></ul><ul><li>30% of people’s time is spent searching for information </li></ul><ul><li>80% of an organization’s content is unmanaged </li></ul><ul><li>Disparate project teams require manual coordination of processes creating disconnected stakeholders </li></ul>Business Challenges Provide Highly Relevant Information to Users Internal Resources External Resources
  12. 12. <ul><li>40% of IT budgets are spent on integration </li></ul><ul><li>30% of large enterprises run 5 or more packaged applications </li></ul><ul><li>Significant user frustration with silos and manual processes </li></ul><ul><li>Lack of re-use creates redundant infrastructure </li></ul>Business Challenges Bridge Information and Data Silos ERP CRM HRM Human Resources Management Customer Relationship Management Enterprise Resource Planning Legacy Systems
  13. 13. Workshop Agenda <ul><li>Market Trends and Business Challenges </li></ul><ul><li>Web 2.0 and You </li></ul><ul><li>Web 2.0 Functionally </li></ul><ul><li>Ingredients for Success – an open discussion </li></ul><ul><li>LogicalTech Summary </li></ul><Insert Picture Here>
  14. 14. Marketing Manager Collaboration Portlet Mash-Up Blackberry Extranet Federated Search Composite Apps What does Web 2.0 mean to: Worklist iPhone Integration Business Intelligence Transformation Transaction Wiki Analytics Sales Social Media Twitter Viral Portal User Generated Content Crowd-sourcing Marketing Channel Multimedia Blog Web 2.0 Video Social Networks Content Web Service JSR168/170 WSRP AJAX RSS/ATOM Security Identity Design
  15. 15. Business Manager Collaboration Portlet Mash-Up Blackberry Extranet Federated Search What does Web 2.0 mean to: Worklist iPhone Integration Business Intelligence Transformation Transaction Wiki Analytics Sales Social Media Twitter Viral Portal User Generated Content Crowd-sourcing Marketing Channel Composite Apps Multimedia Blog Web 2.0 Video Social Networks Content Web Service JSR168/170 WSRP AJAX RSS/ATOM Security Identity Design
  16. 16. Technology Manager Collaboration Portlet Mash-Up Blackberry Extranet Federated Search What does Web 2.0 mean to: Worklist iPhone Integration Business Intelligence Transformation Transaction Wiki Analytics Sales Social Media Twitter Viral Portal User Generated Content Crowd-sourcing Marketing Channel Multimedia Blog Web 2.0 Video Social Networks Composite Apps Content Web Service JSR168/170 WSRP AJAX RSS/ATOM Security Identity Design
  17. 17. Enterprise Portals & Intranets Internet & Extranet Web sites Composite Applications <ul><li>Customer / supplier Extranets </li></ul><ul><li>Citizen sites (Internet) </li></ul><ul><li>Community Consultation </li></ul><ul><li>E-Commerce </li></ul><ul><li>Banking / Telco / Healthcare Sites </li></ul><ul><li>CRM / User Acct. Mgmt. </li></ul><ul><li>Product Catalogs </li></ul><ul><li>Co-production of public goods </li></ul><ul><li>Multi-channel Access </li></ul><ul><li>Rich Internet Applications </li></ul><ul><li>Content Integration </li></ul><ul><li>Enterprise portals </li></ul><ul><li>Dept. / Workgroup portals </li></ul><ul><li>Employee Intranets </li></ul><ul><li>Knowledge Management </li></ul><ul><li>Social networks/ blogs/wikis/ </li></ul><ul><li>Search/tagging </li></ul><ul><li>Communities/ Discussions/Shared Workspaces </li></ul><ul><li>.NET/SharePoint integration </li></ul><ul><li>Content Integration </li></ul><ul><li>Business Process Mgmt. </li></ul><ul><li>Service Oriented Architecture </li></ul><ul><li>Dashboards </li></ul><ul><li>Targeted online marketing </li></ul><ul><li>Business Application Integration </li></ul><ul><li>Systems Integration </li></ul><ul><li>Blogs / Wikis / Networks </li></ul><ul><li>Rich Internet Applications </li></ul><ul><li>Content Integration </li></ul>Web 2.0 - Business User Interaction Broad Range of Use Cases
  18. 18. Workshop Agenda <ul><li>Market Trends </li></ul><ul><li>Web 2.0 and You </li></ul><ul><li>Web 2.0 Functionally </li></ul><ul><li>Ingredients for Success – an open discussion </li></ul><ul><li>LogicalTech Summary </li></ul><Insert Picture Here>
  19. 19. Web 2.0 Let’s discuss those Core Ingredients This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle <Insert Picture Here> Social Media / Collaboration Federated Search Personalisation Interaction / integration Productivity Communication
  20. 20. Personalisation This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  21. 21. Personalisation It’s what the customer wants This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle <ul><li>Do you really know me? </li></ul><ul><li>Do you really need to go one-on-one? </li></ul><ul><li>I want control </li></ul><ul><li>How can you reach me? </li></ul>
  22. 22. Personalisation It’s what the customer wants This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle <ul><li>Do you really know me? </li></ul><ul><ul><li>Not knowing the identity of your customer and how to help them achieve their ‘site goal’ is pointless. </li></ul></ul><ul><li>Do you really need to go one-on-one? </li></ul><ul><ul><li>Do you really need to know the name of your customer’s cat? Or just know what your customer wants. </li></ul></ul><ul><li>I want control </li></ul><ul><ul><li>Users want to control their web experience. User centred design and personalisation tools are king. </li></ul></ul><ul><li>How can you reach me? </li></ul><ul><ul><li>Multi-channel delivery, anywhere, anytime. </li></ul></ul>
  23. 23. Personalisation and Interaction To receive value, you must offer equal or greater value This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  24. 24. Personalisation Users managing their own interface This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle <ul><li>Customisable interfaces: </li></ul><ul><ul><li>Customisable personal interfaces </li></ul></ul><ul><ul><li>Single UI to access applications, data stores, worklists, etc </li></ul></ul><ul><ul><li>Productivity tools, worklists, search, mashups </li></ul></ul><ul><ul><li>Interaction / collaboration, Forums, WIKI’s BLOGs, Feeds… </li></ul></ul><ul><ul><li>Personal use space to store documents and content </li></ul></ul><ul><li>Benefits: </li></ul><ul><li>Drive workplace productivity </li></ul><ul><li>Empower people to manage their workspace </li></ul>
  25. 25. Personalisation Delivering information and content to users <ul><li>Organisations should provide users with </li></ul><ul><ul><li>Aggregated information </li></ul></ul><ul><ul><li>Integration with multiple systems </li></ul></ul><ul><ul><li>Access </li></ul></ul><ul><ul><li>Personalization and Customization </li></ul></ul><ul><ul><li>Collaboration </li></ul></ul><ul><ul><li>Security and Privacy </li></ul></ul>
  26. 26. Social Media This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  27. 27. Social Media Metrics that matter <ul><li>What is the most important metric to track in social media? </li></ul><ul><li>A recent Social Media Today study amongst members found that: </li></ul><ul><li>ROI is out (how *can* you put a metric around that brainstorming session?) </li></ul>This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle <ul><li>“ Virality&quot; and &quot;sentiment&quot; predominated.  </li></ul><ul><ul><li>Virality (the reach of your brand and how much your message is spread), 35% </li></ul></ul><ul><ul><li>Sentiment (positive, negative or indifferent consumer reaction), 32% </li></ul></ul><ul><ul><li>Financials (the effect social media has on your bottom line), 20% </li></ul></ul><ul><ul><li>Volume (number of comments, blog posts, tweets, links, etc. about your brand), 11% </li></ul></ul><ul><ul><li>Other, 2% </li></ul></ul>
  28. 28. Social Media & Collaboration Proctor and Gamble – Connect & Develop This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  29. 29. Social Media & Collaboration Proctor and Gamble – Connect & Develop This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  30. 30. <ul><li>Improve employee productivity with a unified workspace that combines access to content, applications, processes and social networks. </li></ul><ul><li>Increase revenue with an enhanced user experience for relevant information, transactions, and customer support across multiple channels </li></ul><ul><li>Reduce IT costs with a composite framework that enables lower integration costs and greater reuse for developers building and deploying applications </li></ul>Social Media & Collaboration Meeting the needs of stakeholders:
  31. 31. Social Media common failings This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle <ul><li>It’s all about me and my products </li></ul><ul><li>I’m listening, but I’m not hearing you (or worse, not taking action!) </li></ul><ul><li>We’re not calibrated with the technology </li></ul><ul><li>We don't have enough control </li></ul><ul><li>Our internal culture isn’t aligned for social media success </li></ul>
  32. 32. Social Media common failings This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle <ul><li>It’s all about me and my products </li></ul><ul><ul><li>Don’t listen to your customer, that’s fine – someone else will. </li></ul></ul><ul><li>I’m listening, but I’m not hearing you (or worse, not taking action!) </li></ul><ul><ul><li>OK, so you have Twitter, feedback and forums. Then Legal says you can’t contribute because of the risk being sued. </li></ul></ul><ul><li>We’re not calibrated with the technology </li></ul><ul><ul><li>Technology drives design. </li></ul></ul><ul><li>We don't have enough control </li></ul><ul><ul><li>This is part technology, part policy, part implementation. </li></ul></ul><ul><li>Our internal culture isn’t aligned for social media success </li></ul><ul><ul><li>How much effort to convince people internally that W2.0 works? </li></ul></ul>
  33. 33. Collaboration This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  34. 34. Collaboration Productivity plus <ul><li>Connecting people </li></ul><ul><li>Connecting work </li></ul><ul><li>Collaboration tools and services </li></ul>This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  35. 35. Collaboration Spaces Core Features for User/Group Productivity <ul><li>Secure individual workspace or dashboard </li></ul><ul><li>Personalisable with social feeds, email, tasks, tags, recent documents etc. </li></ul><ul><li>Users are able to compose pages, add content and customize views </li></ul>Personal Spaces <ul><li>Secure team sites and community collaboration </li></ul><ul><li>Role-based views and access to information </li></ul><ul><li>Customisable </li></ul><ul><li>Embed ad hoc activities in a business process or application </li></ul><ul><li>Users can share and reuse Group Spaces as templates </li></ul>Group Spaces <ul><li>Role-based communication with user communities </li></ul><ul><li>Simple process for linking pages and content to a specific enterprise role </li></ul><ul><li>All users in a given role are easily kept up-to-date with relevant information </li></ul><ul><li>Integrated with user’s Personal Space </li></ul>Business Role Pages
  36. 36. <ul><li>Productive collaboration: </li></ul><ul><ul><li>Social user profiles </li></ul></ul><ul><ul><li>Personal and group activity feeds </li></ul></ul><ul><ul><li>Visualization of user’s social networks </li></ul></ul><ul><ul><li>Wall for status updates </li></ul></ul><ul><ul><li>Monitor, manage, receive and give kudos </li></ul></ul><ul><li>Benefits: </li></ul><ul><li>Drive workplace productivity and team effectiveness </li></ul><ul><li>Users can quickly find and connect with the right people </li></ul>Collaboration Extensible networking
  37. 37. Collaboration Services Maximize and Optimize Connections <ul><li>Announcements </li></ul><ul><li>Discussions </li></ul><ul><li>Blogs </li></ul><ul><li>Tags </li></ul><ul><li>Links </li></ul><ul><li>Wikis </li></ul><ul><li>IM & Presence </li></ul><ul><li>Documents </li></ul><ul><li>Events </li></ul><ul><li>RSS </li></ul><ul><li>Worklist </li></ul><ul><li>People Connections </li></ul><ul><li>Activity Graphs </li></ul><ul><li>Recent Activities </li></ul><ul><li>Mail </li></ul><ul><li>Notes </li></ul><ul><li>Search </li></ul><ul><li>Mashups </li></ul><ul><li>Analytics </li></ul><ul><li>And many more… </li></ul>
  38. 38. Productivity This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  39. 39. Productivity Intuitively serving and capturing information <ul><li>User Interface (Portal) </li></ul><ul><li>Workflow </li></ul><ul><li>Mash-up </li></ul><ul><li>Federated Search </li></ul>This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  40. 40. Productivity Self Service Portal This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  41. 41. Productivity Self Service Portal This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  42. 42. Productivity Self Service Portal This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  43. 43. Productivity Using workflow to Unify Process Tasks <ul><li>Extend productivity with </li></ul><ul><ul><li>Utilise worklists directly within the portal </li></ul></ul><ul><ul><li>Seamlessly view processes across applications </li></ul></ul><ul><ul><li>Extend process and communication to external entities (partners with B2B sites) </li></ul></ul><ul><li>Benefits </li></ul><ul><ul><li>Unified context between process tasks, content and social interaction improves process execution </li></ul></ul><ul><ul><li>Singe access point for multiple workflow tasks improves productivity </li></ul></ul>
  44. 44. Productivity Mashups Open & Secure Web Integration <ul><li>Work with data from multiple sources </li></ul><ul><ul><li>End-users assemble mashups from apps and other data sources using wizard-driven templates </li></ul></ul><ul><ul><li>Mashup content or data to create or extend the value of existing applications </li></ul></ul><ul><ul><li>Create and use libraries of reusable widgets, UI components etc to make mashing up easier </li></ul></ul><ul><ul><li>Improve mashup performance by leveraging provisioning & analytics </li></ul></ul><ul><li>Benefits </li></ul><ul><ul><li>Dynamic information customization </li></ul></ul><ul><ul><li>Reuse valuable portlets and new widgets in any Web application </li></ul></ul><ul><ul><li>Easily deploy applications to external audiences </li></ul></ul>
  45. 45. Productivity Federated Search This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  46. 46. Productivity Federated Search <ul><li>Keys to finding information </li></ul><ul><ul><li>Single Search UI for all application content </li></ul></ul><ul><ul><li>Transactional search Vs information search </li></ul></ul><ul><ul><li>Retrieve structured application data and unstructured content </li></ul></ul><ul><ul><li>Federated search results from each source </li></ul></ul><ul><ul><li>Integrated with all information sources – apps, databases, content repositories, file shares… </li></ul></ul><ul><ul><li>Granular security model aligned with organizational policies </li></ul></ul>
  47. 47. Communication This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  48. 48. Communication Delivering relevant information of value <ul><li>Content Management </li></ul><ul><li>User Experience Management </li></ul><ul><li>Multi-Channel Communication </li></ul>This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  49. 49. Communication Content Management <ul><li>Key Considerations: </li></ul><ul><ul><li>Creation, management and publishing tasks from a content repository </li></ul></ul><ul><ul><li>Federated Content Access </li></ul></ul><ul><ul><li>Out-of-the-box Integrated Repositories </li></ul></ul><ul><ul><li>Virtual Content Repository </li></ul></ul><ul><ul><li>Content Type Management </li></ul></ul><ul><ul><li>Contributor and Manager Tools </li></ul></ul><ul><ul><li>WebDAV and WYSIWYG Editing </li></ul></ul><ul><li>Benefits </li></ul><ul><ul><li>Standards-based connections to multiple repositories simplifies integration for IT </li></ul></ul><ul><ul><li>Users can easily create and publish managed content in context with ad hoc content to improve information sharing </li></ul></ul>
  50. 50. Communication User Experience Management <ul><li>Key Considerations </li></ul><ul><ul><li>Deliver a unified Web environment with personalized pages, portlets and easy navigation to applications and communities </li></ul></ul><ul><ul><li>Templates support rapid creation of pages, portlets, content, projects, applications and Web services </li></ul></ul><ul><ul><li>Experience Definitions enable the creation of entirely different interfaces with unique security, branding and design for different groups of users </li></ul></ul><ul><ul><li>Adaptive Layouts allow you to change the look and feel of portal pages via XHTML </li></ul></ul><ul><ul><ul><li>Layouts can be defined via rules-based experience definitions; </li></ul></ul></ul><ul><ul><ul><li>Faster UI deployment and lower-cost UI maintenance </li></ul></ul></ul>
  51. 51. Communication Multi-Channel Delivery <ul><li>Areas of focus: </li></ul><ul><li>Interaction with all channels (browser, phone apps, desktop etc) </li></ul><ul><li>Integration of resources from multiple applications and sources </li></ul><ul><li>Enable social interactions with groups </li></ul><ul><ul><li>Improve productivity with anywhere, anytime access </li></ul></ul><ul><li>Build with REST/RSS/ATOM architectures </li></ul><ul><li>Benefits: </li></ul><ul><li>Unified communication channel for productivity and marketing </li></ul><ul><li>Find the right information and people when you need to </li></ul>
  52. 52. Workshop Agenda <ul><li>Market Trends and Business Challenges </li></ul><ul><li>Web 2.0 and You </li></ul><ul><li>Web 2.0 Functionally </li></ul><ul><li>Ingredients for Success – an open discussion </li></ul><ul><li>LogicalTech Summary </li></ul><Insert Picture Here>
  53. 53. Some Points for Discussion… <ul><li>Productivity and Efficiency </li></ul><ul><li>Customer or Staff Engagement </li></ul><ul><li>Knowledge </li></ul><ul><li>Security and Reputation Protection </li></ul>This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  54. 54. <ul><li>Increase agility and efficiency </li></ul><ul><li>Increase employee productivity </li></ul><ul><li>Faster time-to-market </li></ul><ul><li>Improve enterprise collaboration </li></ul><ul><li>Acquire and retain customers </li></ul><ul><li>Enhance customer experience </li></ul><ul><li>Expand channels </li></ul><ul><li>Improve customer service </li></ul><ul><li>Lower operating costs </li></ul><ul><li>Reduce IT costs </li></ul><ul><li>Enable process improvements </li></ul><ul><li>Improve operational visibility </li></ul>Provide highly relevant information to users Stay Competitive Bridge information and data silos Enhance reputation Reduce application development time Business Challenges Business Benefits Ingredients for Success Value Proposition?
  55. 55. LogicalTech <ul><li>Special Offer </li></ul><ul><li>A LogicalTech Web 2.0 Expert Consultant </li></ul><ul><ul><li>Half a day strategy consultation </li></ul></ul><ul><ul><li>Comprehensive report </li></ul></ul><ul><ul><li>Recommendations for solution(s) </li></ul></ul><ul><li>Value $2,000.00 </li></ul><ul><li>Available for 4 separate organisations represented here today. </li></ul>This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  56. 56. LogicalTech <ul><li>Contact Details - Melbourne </li></ul><ul><li>Martin Coyle </li></ul><ul><ul><ul><li>[email_address] </li></ul></ul></ul><ul><ul><ul><li>0438 7111 22 </li></ul></ul></ul><ul><li>Stephen Allison </li></ul><ul><ul><ul><li>[email_address] </li></ul></ul></ul><ul><ul><ul><li>0412 199 961 </li></ul></ul></ul><ul><li>www.logicaltech.com.au | 1300 858 117 </li></ul>This information is considered proprietary and may not be copied, distributed, modified or re-used for any purpose without the express permission of Oracle
  57. 57. The Wisdom of *This* Crowd
  58. 58. Workshop Resources <ul><li>To see Oracle Enterprise 2.0 in action, visit: </li></ul><ul><li>www.r ea.oracle.com </li></ul><ul><li>To download Enterprise 2.0 resources*, visit: </li></ul><ul><ul><li>http://www.oracle.com/technology/architect/enterprise_solution_cookbook/building_e20_applications.html </li></ul></ul><ul><ul><li>http://www.oracle.com/us/products/middleware/user-interaction/index.htm </li></ul></ul><ul><li>*Look on the right hand side of this page for downloads and resources </li></ul><Insert Picture Here>
  59. 59. Workshop Agenda <ul><li>Market Trends and Business Challenges </li></ul><ul><li>Web 2.0 and You </li></ul><ul><li>Web 2.0 Functionally </li></ul><ul><li>Ingredients for Success – an open discussion </li></ul><ul><li>LogicalTech Summary </li></ul><Insert Picture Here>

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