Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Ensuring Accountability in SOCOM Operations
Final presentation | 05 June 2018 | Hacking for Defense | Stanford University
...
2
At the outset, we imagined this was about emergency exfil, running onto the helicopters under fire
Given Problem
“Build ...
3
We conducted 96 interviews with a range of stakeholders
- Systems Engineering
- Design accountability
information flow
- Product Design
- Solving bulk processing of
inputs
- Prod...
5
“We’ve never
left a man
behind”
- SOCOM Troop Sergeant Major
“Accountability
is never really
a problem”
- SOCOM Team Lea...
6
The real pain is in time and mental bandwidth
7
The pain is in time and mental bandwidth
At night
8
The pain is in time and mental bandwidth
Noise & dust
9
The pain is in time and mental bandwidth
Radios chatter
10
The pain is in time and mental bandwidth
CasualtiesLocal forces Detainees
11
We tested our first Minimal Viable Product with commanders
12
We quickly realized that tech alone wouldn’t solve the problem...
“A pencil mark cross hair on
my windshield never runs...
13
We quickly realized that tech alone wouldn’t solve the problem...
“Even if this works,
paper isn’t going
away”
- Army S...
14
We quickly realized that tech alone wouldn’t solve the problem...
“Even if this works,
paper isn’t going
away”
- Army S...
15
“If things go haywire, the
last thing anyone should
be doing is looking at a
screen.”
- Navy SEAL
We quickly realized t...
16
“If things go haywire, the
last thing anyone should
be doing is looking at a
screen.”
- Navy SEAL
We quickly realized t...
17
They want a tech
solution
18
They want a tech
solution
19
Big lesson
They want a tech
solution
They want to
do their current
process more easily
20
So, who is doing what?
21
Enter the beneficiaries
Operators
22
Troop Sgt Major
23
Officers
24
“More than half of a [TSM’s] time is
spent on accountability”
- Army NCO
The Troop Sergeant Major is the key beneficiary
25
Cognitive load is high
● Significant time costs
● Hundreds of other things
going on...
26
“I remember carrying up to 18
physical bump plans before”
-SOCOM Team Leader
“Executing bump plans is not
uncommon”
- N...
27
Current tool is a piece
of paper
● Physically printed out
● Used at night
● Changes
communicated over
radio
28
So let’s look at the workflow...
Infiltration ExecutionPlanning Exfil
29
“We don’t call the helos
until everyone is accounted
for”
- TSM
Exfiltration
His workflow: Exfil is his call
“When I am...
30
Exfil
Execution
“His job is to monitor the
radios and communicate
up / down”
- SOCOM Officer
“If anything goes wrong
in...
31
ExfilExecution
Infiltration
“Infil is complicated -- and
we often enter in a
different manner than we
leave”
- TSM
“We’...
32
▪ Chalks
▪ Weights
Infiltration Execution Exfiltration
Planning
“Version control is a problem. We
constantly have to up...
33
Infiltration ExecutionPlanning Exfil
house
Little bird
Text
▪ Chalks
▪ Weights
So TSM is key at every stage, not just 3...
34
Value Proposition Canvas for our Key Beneficiary
Typical user
The beneficiary
Jobs to do
At present
Benefits of current...
35
So, what have we come
up with?
36
Planning
37
InfiltrationPlanning
38
Infiltration ExecutionPlanning
39
Infiltration ExecutionPlanning Exfiltration
40
So we tested it
down at Fort Bragg
41
42
“Even without the hardware, I want this for planning”
- SOCOM Officer
43
So what’s next?
SOCOM
Whole Army
Airborne divisions
Rangers, Green
Berets, SEALs
TOMORROWTODAY
In-house development tea...
44
Our work would not have been possible without the incredible support and sponsorship of the SOCOM
organization, namely ...
Upcoming SlideShare
Loading in …5
×

- Systems Engineering - Design Trackid H4D Stanford 2018

81,532 views

Published on

- Systems Engineering
- Design accountability
information flow
- Product Design
- Solving bulk processing of
inputs
- Product integration with
existing equipment loads
- Scale beyond SOCOM
use-case
- Continued sponsorship by
military beneficiary
(feasibility and user
experience)
- Vehicle / Aircraft
maintainers (integration and
scalability)
- Small sensor / receiver
manufacturer (RFID
capability)
- Department of Defense
radio spectrum control
- Primary: SOCOM teams
conducting complex, high-
risk missions.
- Secondary: Similar teams
and missions, including the
expanded Department of
Defense, allied nations, and
civilian emergency services.
- Tertiary: Non-mission
oriented tasks requiring
timely accountability
information.
- Improved Implicit
Communication: decrease
expected time to conduct
routine tasks, and reduce
frequency of severe error.
- Modular/Adaptable
Framework: shift to
accommodate mission-
specific information
requirements.
- Multi-Level Information
Flow: providing low-latency,
actionable information
appropriate to multiple
echelons.
- Low-latency, automated accountability system improving passive
situational awareness, providing notifications at the lowest level and
improving overall mission success.
- Integrated into current (and adaptable to future) SOCOM TTPs, and
broader DoD systems.
- Integrate legacy
equipment with minimal
additions.
- Focus on immediate
solutions to immediate and
pervasive dilemmas.
Fixed:
- Exploration of communication and awareness enhancing options.
- Design & Engineering of chosen solution.
Variable:
- Product Production & Support
- Connections with a broad
user base.
- Existing RFID technology
with multiple use cases
- SOCOM Team Leaders &
Operators
- Supporting Units:
achievable aircraft & vehicle
integration
-NSA: in accordance with
secure/active
communication standards
Beneficiaries
Mission AchievementMission Budget/Costs
Buy-In/Support
Deployment
Value
Proposition
Key Activities
Key Resources
Key Partners
...blended with tools from the Lean Startup methodology

Published in: Education
  • Does Penis Size REALLY Matter? The truth comes out... ♥♥♥ https://bit.ly/30G1ZO1
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • GIVE HER A BIGGER PACKAGE THIS VALENTINE'S DAY  http://t.cn/Ai88iYkP
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Does Penis Size REALLY Matter? The truth comes out... ★★★ https://tinyurl.com/yy3nfggr
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • GIVE HER A BIGGER PACKAGE THIS VALENTINE'S DAY  https://bit.ly/30G1ZO1
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Don't fear hair loss - fight it! Try Profollica� natural two-step hair loss system for visible results you'll see and love! ♣♣♣ https://bit.ly/2N8ZrEt
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here

×