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The Lean LaunchPad

Lecture 7: Partners
         Steve Blank
         Jon Feiber
         John Burke
        Ann Miura-Ko
         Jerry Engel
        Jim Hornthal
        Owen Jacob
key activities   value             customer
                         proposition       relationships




     key                                               customer
partners                                               segments




     cost                                              revenue
structure         key                                  streams
            resources                  channels
                                                             1
                                                       images by JAM
KEY PARTNERS




which partners and suppliers leverage your model?
           who do you need to rely on?
Test Hypotheses: Key Partners




                                3
What defines a “Partner?”


• Shared economics

• Mutual success / failure

• Co-development/invention

• Common customer



But remember - you’re a startup



                                  4
Why have partners?


●   Faster time to market

●   Broader product offering

●   More efficient use of capital

●   Unique customer knowledge or expertise

●   Access to new markets




                                             5
Partners – Physical Channels

• Strategic alliances

• Joint new business development efforts

• “Coopetition,” (cooperation between competitors)

• Key supplier relationships




                                                     6
Partners – Strategic Alliances

• Reduce the list of things your startup needs to build or
  provide to offer a complete product or service.
• Use partners to build the “whole product”
   • using 3rd parties to provide a customer with a complete solution

   • complement your core product with other products or services

   • Training, installation, service, etc




                                                                        7
Partners – Joint Business Development

  • Joint promotion of complementary products
     • Share advertising, marketing, and sales programs
  • One may be the dominant player
  • Intel offered advertising fees to PC Vendors




                                                          8
Partners – Coopetition

• Joint promotion of competitive products
• Competitors might join together in programs to grow
  awareness of their industry
   • Tradeshows

   • Industry Associations




                                                        9
Partners – Key Suppliers

• Outsource suppliers
   • Backoffice, supply chain, manufacturing
• Direct suppliers
   • Components, raw materials, etc.




                                               10
Startup mistake
Strategic alliances and joint partnerships

    Not needed for Earlyvangelists
 Are needed for Mainstream customers


              Usually fail


                                             11
Traffic Partners – Virtual Channels

• Long-term agreements with other companies
   • deliver long-term, predictable levels of customers
   • “Cross referral” or swapping basis
   • Paid on a per-referral basis
   • Partners drive traffic using text-links, with onsite promotions, and
     with ads on the referring site
   • Partners sometimes exchange email lists




                                                                            12
Partnership Disaster: Boeing


                          Collaborative
                          Looked great
                          on paper.

                          Worst
                          business
                          decision of
                          the 21st
                          century




                                        13
Mobile Location Based Applications
         Collaborative Partner




                                     14
Managing partners - risks


•   Impendence mismatch
•   Longest of partners schedule becomes your longest item
•   No clear ownership of customer
•   Products lack vision – shared product design
•   Different underlying objectives in relationship
•   Churn in partners strategy or personnel
•   IP issues
•   Difficult to unwind or end
Why Will a Large Company Partner?


 • You give them a competitive “leg-up”
    •In sales
    • Or “halo-effect”
 • You are on their technology road-map
 • You’re an economic opportunity for them
    •potential customer of large company
    • can leverage their existing products and sales
 • Change agent for the large company

 You need to understand their motivation
Should I take an investment from a
         Large Company?

• They are interested in their bottom line, not yours
• Their objectives are not to make you a large company
• Who’s the sponsor? What’s the motivation?
   • Needs to come from the business side
   • Not the venture side
•Try to get sales deals not investment
• Or try to offer warrants based on sales success
Startup Partner Strategies

• Don’t confuse partners for Earlyvangelists vs. mainstream
• Don’t confuse big company partnering with startup strategy
• Find the one that gives you an unfair advantage
 – Air Supply strategy
• Recognize you don’t matter to a large partner




                                                               18
Team Deliverable for Next Week

•   What partners will you need?
•   Why do you need them
•   Why will they partner with you?
•   What’s the cost of the partnership?
•   Talk to actual partners

•   Summarized in a 5 Minute PowerPoint Presentation

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Lecture 7 partners 120411

  • 1. The Lean LaunchPad Lecture 7: Partners Steve Blank Jon Feiber John Burke Ann Miura-Ko Jerry Engel Jim Hornthal Owen Jacob
  • 2. key activities value customer proposition relationships key customer partners segments cost revenue structure key streams resources channels 1 images by JAM
  • 3. KEY PARTNERS which partners and suppliers leverage your model? who do you need to rely on?
  • 4. Test Hypotheses: Key Partners 3
  • 5. What defines a “Partner?” • Shared economics • Mutual success / failure • Co-development/invention • Common customer But remember - you’re a startup 4
  • 6. Why have partners? ● Faster time to market ● Broader product offering ● More efficient use of capital ● Unique customer knowledge or expertise ● Access to new markets 5
  • 7. Partners – Physical Channels • Strategic alliances • Joint new business development efforts • “Coopetition,” (cooperation between competitors) • Key supplier relationships 6
  • 8. Partners – Strategic Alliances • Reduce the list of things your startup needs to build or provide to offer a complete product or service. • Use partners to build the “whole product” • using 3rd parties to provide a customer with a complete solution • complement your core product with other products or services • Training, installation, service, etc 7
  • 9. Partners – Joint Business Development • Joint promotion of complementary products • Share advertising, marketing, and sales programs • One may be the dominant player • Intel offered advertising fees to PC Vendors 8
  • 10. Partners – Coopetition • Joint promotion of competitive products • Competitors might join together in programs to grow awareness of their industry • Tradeshows • Industry Associations 9
  • 11. Partners – Key Suppliers • Outsource suppliers • Backoffice, supply chain, manufacturing • Direct suppliers • Components, raw materials, etc. 10
  • 12. Startup mistake Strategic alliances and joint partnerships Not needed for Earlyvangelists Are needed for Mainstream customers Usually fail 11
  • 13. Traffic Partners – Virtual Channels • Long-term agreements with other companies • deliver long-term, predictable levels of customers • “Cross referral” or swapping basis • Paid on a per-referral basis • Partners drive traffic using text-links, with onsite promotions, and with ads on the referring site • Partners sometimes exchange email lists 12
  • 14. Partnership Disaster: Boeing Collaborative Looked great on paper. Worst business decision of the 21st century 13
  • 15. Mobile Location Based Applications Collaborative Partner 14
  • 16. Managing partners - risks • Impendence mismatch • Longest of partners schedule becomes your longest item • No clear ownership of customer • Products lack vision – shared product design • Different underlying objectives in relationship • Churn in partners strategy or personnel • IP issues • Difficult to unwind or end
  • 17. Why Will a Large Company Partner? • You give them a competitive “leg-up” •In sales • Or “halo-effect” • You are on their technology road-map • You’re an economic opportunity for them •potential customer of large company • can leverage their existing products and sales • Change agent for the large company You need to understand their motivation
  • 18. Should I take an investment from a Large Company? • They are interested in their bottom line, not yours • Their objectives are not to make you a large company • Who’s the sponsor? What’s the motivation? • Needs to come from the business side • Not the venture side •Try to get sales deals not investment • Or try to offer warrants based on sales success
  • 19. Startup Partner Strategies • Don’t confuse partners for Earlyvangelists vs. mainstream • Don’t confuse big company partnering with startup strategy • Find the one that gives you an unfair advantage – Air Supply strategy • Recognize you don’t matter to a large partner 18
  • 20. Team Deliverable for Next Week • What partners will you need? • Why do you need them • Why will they partner with you? • What’s the cost of the partnership? • Talk to actual partners • Summarized in a 5 Minute PowerPoint Presentation

Editor's Notes

  1. (need to do this as a build…)