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Seaun Eddy  Jackson Foley  Chris ErlendsonTahaBakhtiyarRienziGokea
Team 3
Day 5
Interviews: 89
Survey Monkey: 70
Day 1
Canvas
Schools
Student clubs
Retailers
Tech users
Suppliers:
Students
MongoDB/
Heroku
Marketing
Channels

Canvas

Site
maintenance,
Students buy
security, scaling items at
discount
Customer
acquisition &
Sell used items
retention &
instead of
support
donating or

College
campus,
word of
mouth
Social Media
Customer
Referrals

disposing

Web/Tech
Infrastructure

Efficiency,
safety,
convenience

Marketing
Server maintenance

VC – Labor, marketing, servers, customer
acquisition
Fixed – Tech, infrastructure

Guerilla
Marketing
Mobile &
Web
channels
Google

3-5% fee per transaction
Data sales
Advertisement revenue

Students and
Young adults,
College affiliates
Advertising
companies
The Good


Refined customer segments



Adopted “Get Keep Grow” for customer relationships



Confirmed “local” need, “exclusivity” need, “instant Gratification” need



Likely purchases:
 Furniture
 Appliances
 Bikes
 Tickets



People don’t want to rent



Women uncomfortable with Craigslist



People throw away valuables at the end of the year
The Bad
 Value Propositions still vague
 Other segments rudimentary at best
Day 2
• Higher
education
• Student
clubs
• Retailers
• Tech users
Suppliers:
• Students
• MongoDB/
• Heroku
• Marketing
• Channels

Site and server
maintenance,
security

Buyers:
Cheap, at a
discount

Scaling
Marketing

Sellers:
Local platform to
sell +

•
•
•
•

Web/Tech
Infrastructure
Marketing
Server
maintenance

More efficient,
safe, and
convenient than
Craigslist
Have a better
option than
donating or
disposing

Get: Word of mouth,
guerilla marketing,
Social Media
Keep: Customer
support, risk
management,
advertisement
Grow:
New Phase

• Guerilla
Marketing
• Mobile &
Web
channels
• Google

Students who
want to buy
items
Students who
want to sell
items: Students
with extra stuff,
students leaving
campus for
short/long terms
Archetypes:
•
•
•
•
•
•
•

•

• VC – Labor, marketing, servers,
customer acquisition
• Fixed – Tech, infrastructure

• 3-5% fee per transaction
• Data sales
• Advertisement revenue

International &
visiting students+
Dormites +
Freshmen +
Senior +
Young adult 18–35
Income < 100K
People who live off
campus

Advertising
Agencies
Customer
Segments: Freshmen,
Seniors, International,
Visiting students

DISCONNECT!
Buying at the beginning
of the year, selling at the
end of the year
PANIC
ENSUES!
Proposed ways to tap
seasonal market
Pawn Shop

•Risk of investment
capital
•Cost of storage
•Cost of human capital
Buy and Sell to
retailers
(same day)
PIVOTS?!?!
 CampusDJs
 CampusBikes
 LiveSign
 CampuShare
 CampusWoks
SOLUTION 1: Leverage school storage space to
reduce human capital

OR

SOLUTION 2: Leave the problem hanging,
acknowledging that isn’t our market
Day 3
• Higher
education
• Student
clubs
• Retailers
• Tech users
Suppliers:
• Students
• MongoDB/
• Heroku
• Marketing
• Channels

Site and server
maintenance,
security

Buyers:
Cheap, at a
discount

Scaling
Marketing

Sellers:
Local platform to
sell +

•
•
•
•

Web/Tech
Infrastructure
Marketing
Server
maintenance

More efficient,
safe, and
convenient than
Craigslist
Have a better
option than
donating or
disposing

Get: Word of mouth,
guerilla marketing,
Social Media
Keep: Customer
support, risk
management,
advertisement
Grow:
New Phase

• Guerilla
Marketing
• Mobile &
Web
channels
• Google

Students who
want to buy
items
Students who
want to sell
items: Students
with extra stuff,
students leaving
campus for
short/long terms
Archetypes:
•
•
•
•
•
•
•

•

• VC – Labor, marketing, servers,
customer acquisition
• Fixed – Tech, infrastructure

• 3-5% fee per transaction
• Data sales
• Advertisement revenue

International &
visiting students+
Dormites +
Freshmen +
Senior +
Young adult 18–35
Income < 100K
People who live off
campus

Advertising
Agencies
-Advertisers+
-School administration
staff+
-Student clubs
-Server hosts
-Retailers

-Identifying New York
schools and their student
clubs+
-Recruiting
Ambassadors+
-Building Website and
Mobile Application
-Creating marketing
material

-Campus Ambassadors+
- Tech dev team
-Server space

-Capital for advertising+

International Dormites:
-No transport hassle+
-Comfort of dealing with
university affiliates+
-Instant gratification+
Freshman Dormites:
-Full spectrum of college
requisites+
-Cheap options to settle
quickly on budget+
-Long term solution for
ad hoc needs+
Senior Dormites:
-Instant conversion of
trash to cash+
-No transport hassle+
-No packaging/mailing
hassle+

Get:Flyering+, mailbox
flooding+,social media
advertising, emailing
student clubs+
Keep:Wishlistalerts+,
seasonal alerts+, support

Grow:Cloning on other
campuses+, virality+

International Dormites:
-Frequently relocating
high transactors+
-Higher than avg. budget
-age 17-23, M/F +
Freshman Dormites:
-High need, primary
buyers+
-Parent sponsored+
-Highest LTV+
-age 17-19, M/F+

-Campus Ambassadors+
-Website
-Mobile application

Senior Dormites:
-Possess disposable
belongings Sellers+
-age 21-23, M/F+

-Social Media pages+
all other university
affiliates+

e-commerce coupled
with try before you buy+

-Server costs

-3% charge per transactions conducted via our payment platform

-Advertising costs

-Advertising revenues from ad companies

-Ambassador recruiting and remuneration

-Long term plan to sell consumer behavior data

-Full time employee salaries
Get Strategy
Our Marketing Strategy:

Campus
Swaps

-Advertise to U.S. higher
education affiliated individuals
via social media

Flyering

Campus
Ambassadors

Mailbox
Flooding
Student
Clubs

Website

Mobile

-Recruit ambassadors to target
users via indicated methods

Orientation
Canvassing

-Flyer more frequently inside
residence halls of target customers
(freshman due to purchasing
needs and high LTV, seniors due
to selling needs)

Social Media
Pages

Online
Advertising

-Advertise alongside search
results for e-commerce buzzwords

Users

-Build relationships with clubs via
ambassadors, request to reach
their list serves, target
international clubs with freebies
-Promote virality by prompting
users to “like” our social pages
upon completing transactions
Proposed Experiments

Get Strategies
•Access newcomers as they
are getting acclimated
•Build Relationships with
clubs

Pass/Fail

• Determine new student
shopping habits

•PASS

• Determine if/how clubs
distribute items

Channels

• PASS

• Orientation canvassing
• School administration
•Flyering/social media

• FAIL

•Askadministrators how
they value our platform
Day 4
-Advertisers
-School administration
staff
- Facilities+
-Student clubs
-Server hosts
-Retailers

-Identifying New York
schools and their student
clubs
-Recruiting Ambassadors
-Building Website and
Mobile Application
-Creating marketing
material

-Campus Ambassadors
- Tech dev team
-Server space

-Capital for advertising

International Dormites:
-No transport hassle
-Comfort of dealing with
university affiliates
-Instant gratification
Freshman Dormites:
-Full spectrum of college
requisites
-Cheap options to settle
quickly on budget
-Long term solution for
ad hoc needs
Senior Dormites:
-Instant conversion of
trash to cash
-No transport hassle
-No packaging/mailing
hassle

Get:Flyering, mailbox
flooding, social media
advertising, emailing
student clubs
Keep:Wishlist alerts,
seasonal alerts, support

Grow: Cloning on other
campuses, virality

Freshman Dormites:
-High need, primary
buyers
-Parent sponsored
-Highest LTV
-age 17-19, M+F

-Campus Ambassadors
-Website
-Mobile application

Senior Dormites:
-Possess disposable
belongings  Sellers
-age 21-23, M+F

-Social Media pages
-Adminstration+

+ e-commerce coupled
with try before you buy

International Dormites:
-Frequently relocating
high transactors
-Higher than avg. budget
-age 17-23, M+F

+ all other university
affiliates

- Orientation+

-Server costs

-3% charge per transactions conducted via our payment platform (50%)

-Advertising costs

-Advertising revenues from ad companies

-Ambassador recruiting and remuneration

-Long term plan to sell consumer behavior data

-Full time employee salaries
Website
Testing Layouts
Mobile
Day 5
-Advertisers
-Server hosts
-Student Ambassadors+
-School administration+
-Facilities staff+
-Eco reps+
-Student clubs+
-Orientation Assistants+
-School administration
-Student club

-Identifying New York
schools
-Recruit Ambassadors,
clearly define elaborate+
partnership agreements+
-Build our technology
-Create marketing
material
-Develop proposals for
all Ambassador linked
Partners+
-Alternative monetizing+
-Campus career centers+
-Student Ambassadors
-Tech dev team

-Server space

International Dormites:
-No transport hassle
-Comfort of dealing with
university affiliates
-Instant gratification
Freshman Dormites:
-Full spectrum of college
requisites
-Cheap options to settle
quickly on budget
-Long term solution for
ad hoc needs
Senior Dormites:
-Instant conversion of
trash to cash
-No transport hassle
-No packaging/mailing
hassle

-Capital for advertising

Get:Flyering, mailbox
flooding, social media
advertising, emailing
student clubs
Keep:Wishlist alerts,
seasonal alerts, support

Grow: Cloning on other
campuses, virality

-Student Ambassadors +
-Administration+
-Orientation+
-Eco Reps+
-Student Clubs+

Freshman Dormites:
-High need, primary
buyers
-Parent sponsored
-Highest LTV
-age 17-19, M+F
Senior Dormites:
-Possess disposable
belongings  Sellers
-age 21-23, M+F

-Website
-Mobile application

- e-commerce coupled
with try before you buy

International Dormites:
-Frequently relocating
high transaction volume
-Higher than avg. budget
-age 17-23, M+F

- all other university
affiliates

-Social Media pages

-Server costs

-3% charge per transactions conducted via our payment platform (50%)

-Advertising costs

-Exploring other pricing schemes, including scaling and subscription

-Ambassador recruiting, commission based partnership scheme

-Advertising revenues from ad companies

-Full time employee salaries

-Long term plan to sell consumer behavior data
Channels
(20% of revenue per campus)
Campus
Swaps

Flyering

Campus
Ambassadors

Mailbox
Flooding
Support
Orientation
Canvassing

Student Clubs

Server costs: Y1-$200, Y2- $1000

Website

Mobile

Social Media
Pages

Online
Advertising
Marketing costs: Y2-$5,000, Y3- $30,000

Users
Revenue model
Advertising
companies
Space

Revenue

Payment

Platform
3% fee on cards transactions

CONFIRMED

Buyers

Payment
Items

Seller
Revenue Model
Statistics

Volume

Year

Assumption (% of student pop)

# Schools

NY student population (high ed.)

500,00
0

1

1% NY student pop.

10

2

50

550,00
0

2% NY, 1% top ten, 2% of 30
school

3

500

Average college population

7,500

5% NY, 5% top ten, 1% rest of
schools

4

1000+

# college institutions in U.S

3000

10% NY, 10% top ten, 5% rest of
school

5

Double last year

1500+

Top ten biggest schools aggregate pop.

Total college population

22 mill

Year

1

2

3

4

5

Volume

5000

20,000

75,000

1,000,000

2,000,000

Transaction

$500,000

$2,000,0000

$7,500,000

100,000,000

200,000,000

Revenue

$7,500

$30,000

$115,000

$1,500,000

$3,000,000
Profit
Year

1

2

3

4

5

Server

200

1,000

10,000

50,000

150,000

Ambassador

1,500

6,000

22,830

300,000

660,000

Marketing

0

5,000

30,000

200,000

500,000

$0.35

$0.37

* Customer Acq. Costs are 20% of Revenue
Cost/Custome
r

$0.34

$0.35

$0.43

Revenue

7,500

30,000

115,000

1,500,000

3,000,000

Costs

1,700

12,000

63,000

500,000

1,300,000

Profit

5,800

18,000

52,000

1,000,000

1,700,000
Landing Page Now Live
Where do we go from here
 Green reps or campus facilities:
 They have storage space
 Use platform to facilitate transactions
 Are there similar services ?
BOOM
 Visit

Campuswaps.com

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Campus Swaps Pivots to On-Campus Partnerships

  • 1. Seaun Eddy  Jackson Foley  Chris ErlendsonTahaBakhtiyarRienziGokea Team 3 Day 5 Interviews: 89 Survey Monkey: 70
  • 4. Schools Student clubs Retailers Tech users Suppliers: Students MongoDB/ Heroku Marketing Channels Canvas Site maintenance, Students buy security, scaling items at discount Customer acquisition & Sell used items retention & instead of support donating or College campus, word of mouth Social Media Customer Referrals disposing Web/Tech Infrastructure Efficiency, safety, convenience Marketing Server maintenance VC – Labor, marketing, servers, customer acquisition Fixed – Tech, infrastructure Guerilla Marketing Mobile & Web channels Google 3-5% fee per transaction Data sales Advertisement revenue Students and Young adults, College affiliates Advertising companies
  • 5. The Good  Refined customer segments  Adopted “Get Keep Grow” for customer relationships  Confirmed “local” need, “exclusivity” need, “instant Gratification” need  Likely purchases:  Furniture  Appliances  Bikes  Tickets  People don’t want to rent  Women uncomfortable with Craigslist  People throw away valuables at the end of the year
  • 6. The Bad  Value Propositions still vague  Other segments rudimentary at best
  • 8. • Higher education • Student clubs • Retailers • Tech users Suppliers: • Students • MongoDB/ • Heroku • Marketing • Channels Site and server maintenance, security Buyers: Cheap, at a discount Scaling Marketing Sellers: Local platform to sell + • • • • Web/Tech Infrastructure Marketing Server maintenance More efficient, safe, and convenient than Craigslist Have a better option than donating or disposing Get: Word of mouth, guerilla marketing, Social Media Keep: Customer support, risk management, advertisement Grow: New Phase • Guerilla Marketing • Mobile & Web channels • Google Students who want to buy items Students who want to sell items: Students with extra stuff, students leaving campus for short/long terms Archetypes: • • • • • • • • • VC – Labor, marketing, servers, customer acquisition • Fixed – Tech, infrastructure • 3-5% fee per transaction • Data sales • Advertisement revenue International & visiting students+ Dormites + Freshmen + Senior + Young adult 18–35 Income < 100K People who live off campus Advertising Agencies
  • 9. Customer Segments: Freshmen, Seniors, International, Visiting students DISCONNECT! Buying at the beginning of the year, selling at the end of the year
  • 11. Proposed ways to tap seasonal market Pawn Shop •Risk of investment capital •Cost of storage •Cost of human capital Buy and Sell to retailers (same day)
  • 12. PIVOTS?!?!  CampusDJs  CampusBikes  LiveSign  CampuShare  CampusWoks
  • 13. SOLUTION 1: Leverage school storage space to reduce human capital OR SOLUTION 2: Leave the problem hanging, acknowledging that isn’t our market
  • 14. Day 3
  • 15. • Higher education • Student clubs • Retailers • Tech users Suppliers: • Students • MongoDB/ • Heroku • Marketing • Channels Site and server maintenance, security Buyers: Cheap, at a discount Scaling Marketing Sellers: Local platform to sell + • • • • Web/Tech Infrastructure Marketing Server maintenance More efficient, safe, and convenient than Craigslist Have a better option than donating or disposing Get: Word of mouth, guerilla marketing, Social Media Keep: Customer support, risk management, advertisement Grow: New Phase • Guerilla Marketing • Mobile & Web channels • Google Students who want to buy items Students who want to sell items: Students with extra stuff, students leaving campus for short/long terms Archetypes: • • • • • • • • • VC – Labor, marketing, servers, customer acquisition • Fixed – Tech, infrastructure • 3-5% fee per transaction • Data sales • Advertisement revenue International & visiting students+ Dormites + Freshmen + Senior + Young adult 18–35 Income < 100K People who live off campus Advertising Agencies
  • 16. -Advertisers+ -School administration staff+ -Student clubs -Server hosts -Retailers -Identifying New York schools and their student clubs+ -Recruiting Ambassadors+ -Building Website and Mobile Application -Creating marketing material -Campus Ambassadors+ - Tech dev team -Server space -Capital for advertising+ International Dormites: -No transport hassle+ -Comfort of dealing with university affiliates+ -Instant gratification+ Freshman Dormites: -Full spectrum of college requisites+ -Cheap options to settle quickly on budget+ -Long term solution for ad hoc needs+ Senior Dormites: -Instant conversion of trash to cash+ -No transport hassle+ -No packaging/mailing hassle+ Get:Flyering+, mailbox flooding+,social media advertising, emailing student clubs+ Keep:Wishlistalerts+, seasonal alerts+, support Grow:Cloning on other campuses+, virality+ International Dormites: -Frequently relocating high transactors+ -Higher than avg. budget -age 17-23, M/F + Freshman Dormites: -High need, primary buyers+ -Parent sponsored+ -Highest LTV+ -age 17-19, M/F+ -Campus Ambassadors+ -Website -Mobile application Senior Dormites: -Possess disposable belongings Sellers+ -age 21-23, M/F+ -Social Media pages+ all other university affiliates+ e-commerce coupled with try before you buy+ -Server costs -3% charge per transactions conducted via our payment platform -Advertising costs -Advertising revenues from ad companies -Ambassador recruiting and remuneration -Long term plan to sell consumer behavior data -Full time employee salaries
  • 17. Get Strategy Our Marketing Strategy: Campus Swaps -Advertise to U.S. higher education affiliated individuals via social media Flyering Campus Ambassadors Mailbox Flooding Student Clubs Website Mobile -Recruit ambassadors to target users via indicated methods Orientation Canvassing -Flyer more frequently inside residence halls of target customers (freshman due to purchasing needs and high LTV, seniors due to selling needs) Social Media Pages Online Advertising -Advertise alongside search results for e-commerce buzzwords Users -Build relationships with clubs via ambassadors, request to reach their list serves, target international clubs with freebies -Promote virality by prompting users to “like” our social pages upon completing transactions
  • 18. Proposed Experiments Get Strategies •Access newcomers as they are getting acclimated •Build Relationships with clubs Pass/Fail • Determine new student shopping habits •PASS • Determine if/how clubs distribute items Channels • PASS • Orientation canvassing • School administration •Flyering/social media • FAIL •Askadministrators how they value our platform
  • 19. Day 4
  • 20. -Advertisers -School administration staff - Facilities+ -Student clubs -Server hosts -Retailers -Identifying New York schools and their student clubs -Recruiting Ambassadors -Building Website and Mobile Application -Creating marketing material -Campus Ambassadors - Tech dev team -Server space -Capital for advertising International Dormites: -No transport hassle -Comfort of dealing with university affiliates -Instant gratification Freshman Dormites: -Full spectrum of college requisites -Cheap options to settle quickly on budget -Long term solution for ad hoc needs Senior Dormites: -Instant conversion of trash to cash -No transport hassle -No packaging/mailing hassle Get:Flyering, mailbox flooding, social media advertising, emailing student clubs Keep:Wishlist alerts, seasonal alerts, support Grow: Cloning on other campuses, virality Freshman Dormites: -High need, primary buyers -Parent sponsored -Highest LTV -age 17-19, M+F -Campus Ambassadors -Website -Mobile application Senior Dormites: -Possess disposable belongings  Sellers -age 21-23, M+F -Social Media pages -Adminstration+ + e-commerce coupled with try before you buy International Dormites: -Frequently relocating high transactors -Higher than avg. budget -age 17-23, M+F + all other university affiliates - Orientation+ -Server costs -3% charge per transactions conducted via our payment platform (50%) -Advertising costs -Advertising revenues from ad companies -Ambassador recruiting and remuneration -Long term plan to sell consumer behavior data -Full time employee salaries
  • 24. Day 5
  • 25. -Advertisers -Server hosts -Student Ambassadors+ -School administration+ -Facilities staff+ -Eco reps+ -Student clubs+ -Orientation Assistants+ -School administration -Student club -Identifying New York schools -Recruit Ambassadors, clearly define elaborate+ partnership agreements+ -Build our technology -Create marketing material -Develop proposals for all Ambassador linked Partners+ -Alternative monetizing+ -Campus career centers+ -Student Ambassadors -Tech dev team -Server space International Dormites: -No transport hassle -Comfort of dealing with university affiliates -Instant gratification Freshman Dormites: -Full spectrum of college requisites -Cheap options to settle quickly on budget -Long term solution for ad hoc needs Senior Dormites: -Instant conversion of trash to cash -No transport hassle -No packaging/mailing hassle -Capital for advertising Get:Flyering, mailbox flooding, social media advertising, emailing student clubs Keep:Wishlist alerts, seasonal alerts, support Grow: Cloning on other campuses, virality -Student Ambassadors + -Administration+ -Orientation+ -Eco Reps+ -Student Clubs+ Freshman Dormites: -High need, primary buyers -Parent sponsored -Highest LTV -age 17-19, M+F Senior Dormites: -Possess disposable belongings  Sellers -age 21-23, M+F -Website -Mobile application - e-commerce coupled with try before you buy International Dormites: -Frequently relocating high transaction volume -Higher than avg. budget -age 17-23, M+F - all other university affiliates -Social Media pages -Server costs -3% charge per transactions conducted via our payment platform (50%) -Advertising costs -Exploring other pricing schemes, including scaling and subscription -Ambassador recruiting, commission based partnership scheme -Advertising revenues from ad companies -Full time employee salaries -Long term plan to sell consumer behavior data
  • 26. Channels (20% of revenue per campus) Campus Swaps Flyering Campus Ambassadors Mailbox Flooding Support Orientation Canvassing Student Clubs Server costs: Y1-$200, Y2- $1000 Website Mobile Social Media Pages Online Advertising Marketing costs: Y2-$5,000, Y3- $30,000 Users
  • 27. Revenue model Advertising companies Space Revenue Payment Platform 3% fee on cards transactions CONFIRMED Buyers Payment Items Seller
  • 28. Revenue Model Statistics Volume Year Assumption (% of student pop) # Schools NY student population (high ed.) 500,00 0 1 1% NY student pop. 10 2 50 550,00 0 2% NY, 1% top ten, 2% of 30 school 3 500 Average college population 7,500 5% NY, 5% top ten, 1% rest of schools 4 1000+ # college institutions in U.S 3000 10% NY, 10% top ten, 5% rest of school 5 Double last year 1500+ Top ten biggest schools aggregate pop. Total college population 22 mill Year 1 2 3 4 5 Volume 5000 20,000 75,000 1,000,000 2,000,000 Transaction $500,000 $2,000,0000 $7,500,000 100,000,000 200,000,000 Revenue $7,500 $30,000 $115,000 $1,500,000 $3,000,000
  • 29. Profit Year 1 2 3 4 5 Server 200 1,000 10,000 50,000 150,000 Ambassador 1,500 6,000 22,830 300,000 660,000 Marketing 0 5,000 30,000 200,000 500,000 $0.35 $0.37 * Customer Acq. Costs are 20% of Revenue Cost/Custome r $0.34 $0.35 $0.43 Revenue 7,500 30,000 115,000 1,500,000 3,000,000 Costs 1,700 12,000 63,000 500,000 1,300,000 Profit 5,800 18,000 52,000 1,000,000 1,700,000
  • 31. Where do we go from here  Green reps or campus facilities:  They have storage space  Use platform to facilitate transactions  Are there similar services ?