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Intro to Business Organization

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Introduction to business organization

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Intro to Business Organization

  1. 1. B U S I N E S S O R G A N I Z AT I O N I C T 1 0 4
  2. 2. Introduction to BUSINESS ORGANIZATIONS
  3. 3. WHY DO WE NEED TO KNOW BUSSINESS?
  4. 4. WHY DO WE NEED TO KNOW BUSSINESS?
  5. 5. WHY DO WE NEED TO KNOW BUSSINESS? Successful business = hot ;-)
  6. 6. BUSINESS FUNCTIONS
  7. 7. BUSINESS FUNCTIONS Human Ressources
  8. 8. BUSINESS FUNCTIONS Human Ressources Finance & Accounting
  9. 9. BUSINESS FUNCTIONS Human Ressources Customer Service Finance & Accounting
  10. 10. BUSINESS FUNCTIONS Human Ressources Customer Service Finance & Accounting Administration & IT
  11. 11. BUSINESS FUNCTIONS Human Ressources Operations (Production) Customer Service Finance & Accounting Administration & IT
  12. 12. BUSINESS FUNCTIONS Human Ressources Sales & Marketing Operations (Production) Customer Service Finance & Accounting Administration & IT
  13. 13. BUSINESS FUNCTIONS Human Ressources Sales & Marketing R & D Operations (Production) Customer Service Finance & Accounting Administration & IT
  14. 14. HRHuman Resources
  15. 15. HRHuman Resources Recruitment & Retention
  16. 16. HRHuman Resources Recruitment & Retention Professional Development & Training
  17. 17. HRHuman Resources Recruitment & Retention Redundancy Professional Development & Training
  18. 18. HRHuman Resources Recruitment & Retention Redundancy Motivation Professional Development & Training
  19. 19. HRHuman Resources Recruitment & Retention Redundancy Motivation Professional Development & Training Health & Safety Conditions
  20. 20. HRHuman Resources Recruitment & Retention Redundancy Motivation Professional Development & Training Health & Safety Conditions Liaison with trade unions
  21. 21. HRHuman Resources Recruitment & Retention Dismissal Redundancy Motivation Professional Development & Training Health & Safety Conditions Liaison with trade unions
  22. 22. SALES MARKETING AND
  23. 23. SALES MARKETING AND Product – advice on new product development, product improvement, extension strategies, target markets
  24. 24. SALES MARKETING AND Sales Strategies Product – advice on new product development, product improvement, extension strategies, target markets
  25. 25. SALES MARKETING AND Market Research Sales Strategies Product – advice on new product development, product improvement, extension strategies, target markets
  26. 26. SALES MARKETING AND Market Research Pricing Strategies Sales Strategies Product – advice on new product development, product improvement, extension strategies, target markets
  27. 27. SALES MARKETING AND Market Research Pricing Strategies Sales Strategies Sales Team Product – advice on new product development, product improvement, extension strategies, target markets
  28. 28. SALES MARKETING AND Market Research Promotion Strategies Pricing Strategies Sales Strategies Sales Team Product – advice on new product development, product improvement, extension strategies, target markets
  29. 29. Research & DevelopmentRD
  30. 30. Research & DevelopmentRD New product development
  31. 31. Research & DevelopmentRD New product development Product testing
  32. 32. Research & DevelopmentRD New product development Competitive advantage Product testing
  33. 33. Research & DevelopmentRD New product development Product improvements Competitive advantage Product testing
  34. 34. Research & DevelopmentRD New product development Product improvements Competitive advantage Value added Product testing
  35. 35. Research & DevelopmentRD New product development Product improvements Competitive advantage Value added Product testing Efficiency gains
  36. 36. Research & DevelopmentRD New product development Product improvements Competitive advantage Value added Product testing Efficiency gains Cost savings
  37. 37. FINANCE & ACCOUNTS
  38. 38. FINANCE & ACCOUNTS Links with all other functional areas
  39. 39. FINANCE & ACCOUNTS Cash flow Links with all other functional areas
  40. 40. FINANCE & ACCOUNTS Cash flow Raising finance Links with all other functional areas
  41. 41. FINANCE & ACCOUNTS Cash flow Preparing accounts Raising finance Links with all other functional areas
  42. 42. PRODUCTION OPERATIONS
  43. 43. PRODUCTION OPERATIONS Production methods
  44. 44. PRODUCTION OPERATIONS Acquiring resources Production methods
  45. 45. PRODUCTION OPERATIONS Acquiring resources Planning output – labour, capital, land Production methods
  46. 46. PRODUCTION OPERATIONS Acquiring resources Planning output – labour, capital, land Production methods Monitoring costs
  47. 47. PRODUCTION OPERATIONS Acquiring resources Planning output – labour, capital, land Production methods Monitoring costs Efficiency
  48. 48. PRODUCTION OPERATIONS Acquiring resources Planning output – labour, capital, land Projections on future output Production methods Monitoring costs Efficiency
  49. 49. CUSTOMER SERVICE
  50. 50. CUSTOMER SERVICE Publicity and public relations
  51. 51. CUSTOMER SERVICE Dealing with customer complaints Publicity and public relations
  52. 52. CUSTOMER SERVICE After-sales service Dealing with customer complaints Publicity and public relations
  53. 53. CUSTOMER SERVICE Monitoring distribution After-sales service Dealing with customer complaints Publicity and public relations
  54. 54. CUSTOMER SERVICE Monitoring distribution After-sales service Handling consumer enquiries Dealing with customer complaints Publicity and public relations
  55. 55. CUSTOMER SERVICE Monitoring distribution After-sales service Handling consumer enquiries Offering advice to consumers Dealing with customer complaints Publicity and public relations
  56. 56. BUSSINESS ORGANIZATION
  57. 57. BUSSINESS ORGANIZATION Organization by Type
  58. 58. BUSSINESS ORGANIZATION Organization by Type Regional
  59. 59. BUSSINESS ORGANIZATION Organization by Type Global Regional
  60. 60. BUSSINESS ORGANIZATION Organization by Type Global Regional Local
  61. 61. BUSSINESS ORGANIZATION Organization by Type Global National Regional Local
  62. 62. BUSSINESS ORGANIZATION
  63. 63. BUSSINESS ORGANIZATION Empowerment
  64. 64. BUSSINESS ORGANIZATION Delegation Empowerment
  65. 65. BUSSINESS ORGANIZATION Hierarchy Delegation Empowerment
  66. 66. BUSSINESS ORGANIZATION Authority Hierarchy Delegation Empowerment
  67. 67. BUSSINESS ORGANIZATION Authority Chain of Command Hierarchy Delegation Empowerment
  68. 68. BUSSINESS ORGANIZATION Authority Span of control Chain of Command Hierarchy Delegation Empowerment
  69. 69. ADMINISTRATION IT&
  70. 70. ADMINISTRATION IT& Use of IT systems
  71. 71. ADMINISTRATION IT& Managing estates Use of IT systems
  72. 72. ADMINISTRATION IT& Managing estates Reception Use of IT systems
  73. 73. ADMINISTRATION IT& Managing estates Reception Clerical work Use of IT systems
  74. 74. ADMINISTRATION IT& Managing estates Reception Clerical work Overview of quality control Use of IT systems
  75. 75. ORGANIZATION CHARTS
  76. 76. ORGANIZATION CHARTSHierarchical Structure
  77. 77. ORGANIZATION CHARTSHierarchical Structure Managing Director Sales Director Marketing Director Finance Director A B C D Market Strategy Research Purchasing Manager Sales Manager Accounts Manager
  78. 78. ORGANIZATION CHARTS
  79. 79. ORGANIZATION CHARTSPyramidal Structure
  80. 80. ORGANIZATION CHARTSPyramidal Structure MD Middle Management Workers Senior Management
  81. 81. ORGANIZATION CHARTS
  82. 82. ORGANIZATION CHARTSEntrepreneurial / Centralized
  83. 83. ORGANIZATION CHARTSEntrepreneurial / Centralized R&D Marketing Sales Production Finance MD
  84. 84. ORGANIZATION CHARTS
  85. 85. ORGANIZATION CHARTSCollaborative Structure
  86. 86. ORGANIZATION CHARTSCollaborative Structure Sales Marketing Production Accounts
  87. 87. ORGANIZATION CHARTS
  88. 88. ORGANIZATION CHARTSCircular / Flat
  89. 89. Marketing Sales ProductionFinance R&D ORGANIZATION CHARTSCircular / Flat
  90. 90. ORGANIZATION CHARTS
  91. 91. ORGANIZATION CHARTSMatrix Structure
  92. 92. Project Marketing R&DSales Finance HR Production ORGANIZATION CHARTSMatrix Structure
  93. 93. CHARTS ORGANIZATION
  94. 94. CHARTS ORGANIZATION Changes to business structures
  95. 95. CHARTS ORGANIZATION Changes to business structures Linked to new thinking on leadership and management
  96. 96. CHARTS ORGANIZATION Changes to business structures Linked to new thinking on leadership and management Less hierarchical
  97. 97. CHARTS ORGANIZATION Changes to business structures Linked to new thinking on leadership and management Less hierarchical Global businesses – more complex structures
  98. 98. CHARTS ORGANIZATION Changes to business structures Linked to new thinking on leadership and management Less hierarchical Emphasis on communication 
 and collaboration between sections Global businesses – more complex structures

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