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COGNITIVE PROSTHESIS FOR THE MOBILE
WORKER
Dr.Sawad Thotathil
Care Coordinates
MA, USA
IF YOU ARE A MOBILE WORKER,
WHAT DO YOU NEED TO BE
EFFECTIVE?
1.”REMEMBER STUFF”
You need a good memory
• Passive memory – The type of information you need

sometime, somewhere. Ex: contacts
• Active mem...
2. “KNOW WHAT I HAVE TO DO TODAY”
You need to coordinate your day‟s work
by answering the following questions
• With whom?
• Do what?
• How?
• Then what?
3. “KNOW WHAT TO DO TOMORROW”
You need to plan tomorrow‟s work
by
• Organizing the list of tasks, activities, reminders
• Collecting data today
• Gather...
4. “KNOW HOW AM I DOING”
Measure your performance
by keeping a record of
• What are the activities that you completed?
• What were the outcomes of ...
HOW DO YOU DO IT NOW?
Where do you have the information now?
It lies scattered on paper, your desktop and cellphone
• Email folders
• Diary
• No...
Where else do you find information?
• Memory of conversations with others, of something you

have read or heard
• Experien...
MOST INFORMATION IS NOT RECORDED AND
WHAT IS RECORDED IS NEITHER
RETRIEVABLE NOR ORGANIZED IN A USEFUL
MANNER
Mobile as cognitive prosthesis
• Always with you
• Always on

All you need is to have is an application that understands
y...
Barriers to „Mobilizing‟ the workforce
• Rare to find an off the shelf app that understands your

business correctly
• No ...
Solutions for small or medium businesses
• Platforms like Salesforce allow you to deploy apps easily
• Cost of development...
SAWAD72@YAHOO.COM
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Transforming the mobile knowledge worker

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How to make mobile knowledge workers more effective using mobile technologies?

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Transforming the mobile knowledge worker

  1. 1. COGNITIVE PROSTHESIS FOR THE MOBILE WORKER Dr.Sawad Thotathil Care Coordinates MA, USA
  2. 2. IF YOU ARE A MOBILE WORKER, WHAT DO YOU NEED TO BE EFFECTIVE?
  3. 3. 1.”REMEMBER STUFF”
  4. 4. You need a good memory • Passive memory – The type of information you need sometime, somewhere. Ex: contacts • Active memory – the information that needs to sit on top of your thoughts during your work Ex: Reminders
  5. 5. 2. “KNOW WHAT I HAVE TO DO TODAY”
  6. 6. You need to coordinate your day‟s work by answering the following questions • With whom? • Do what? • How? • Then what?
  7. 7. 3. “KNOW WHAT TO DO TOMORROW”
  8. 8. You need to plan tomorrow‟s work by • Organizing the list of tasks, activities, reminders • Collecting data today • Gathering information or knowledge today
  9. 9. 4. “KNOW HOW AM I DOING”
  10. 10. Measure your performance by keeping a record of • What are the activities that you completed? • What were the outcomes of those activities? • Predictions about activities being completed?
  11. 11. HOW DO YOU DO IT NOW?
  12. 12. Where do you have the information now? It lies scattered on paper, your desktop and cellphone • Email folders • Diary • Notes • Reminders • Calendars • Contacts • Lists
  13. 13. Where else do you find information? • Memory of conversations with others, of something you have read or heard • Experience – yours or your colleagues
  14. 14. MOST INFORMATION IS NOT RECORDED AND WHAT IS RECORDED IS NEITHER RETRIEVABLE NOR ORGANIZED IN A USEFUL MANNER
  15. 15. Mobile as cognitive prosthesis • Always with you • Always on All you need is to have is an application that understands your worklife and • Is an extension of your memory • Knows what you need to do today • Aids in planning for tomorrow • Records what happened
  16. 16. Barriers to „Mobilizing‟ the workforce • Rare to find an off the shelf app that understands your business correctly • No IT resource or budget to design and maintain a mobile application
  17. 17. Solutions for small or medium businesses • Platforms like Salesforce allow you to deploy apps easily • Cost of development, deployment and maintenance is lower • All you need is expertise to translate your business needs into an app • These platforms allow incremental development avoiding costly failures as well as giving the opportunity to create small wins for better adoption
  18. 18. SAWAD72@YAHOO.COM

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