ResumeSaurabh Mandal512 LIG, 296/2711, GHBPandesara, Surat – 394221GujaratHome: +91 – 9016352777Mobile: +91 – 901687208Email: Saurabh@transformsolution.net / Saurabh.email@example.comObjective: Seeking a management position with a progressive company where I can utilize myorganizational, coaching and team-building skills.Personal Information:Name: Saurabh P. MandalDate of Birth: 13 August 1985Birth Place: Kolkata, WB.Age: 26 YearsSex: MaleMarital Status: SingleLanguages Known: English, Gujarati, Hindi, and BengaliHobbies: Playing Chess, Watching Movies, Listening Songs, Surfing InternetEDUCATION: Sr No Qualification University / Board Year of Passing Class 1 S.S.C.E GSEB March - 2000 Distinction 2 H.S.C.E GHSEB March - 2002 Second 3 B.Sc VNSGU March - 2007 First DISA: I have done DISA (Diploma In Software Application) from Shreyas Institute of Technology, Udhna, Surat.
SKILLS: 1. I have expertise with Data Entry, Web Research for Different Niche like email research, market research, hospital, college’s data collection, email verification for collected data. 2. I have also done several tasks related to products uploading. 3. I have worked with Different Back ends as mentioned below a. Magento (www.goodform.ch ) b. Joomla (ps.uptrendhosting.com) c. Prostores (www.dealzpc.com ) d. eBay e. Amazon (Store and backend) f. BigCommerece (www.koolkrowd.com ) g. Yahoo Small Busniess (www.jjstech.com ) h. Go Daddy i. XCart (www.artistsupply.com ) j. Play.com k. Buy.com l. Sales force (www.greenit.ie ) m. OsCommerce I have added several products on this backend manually as well as with csv file uploading, I have also done category creation, attribute and attribute set Creation, products revise, FTP image uploading. 4. I have experience with Data Mining, Data Conversion to different formats like Web to Word or Excel, PDF to Excel, PDF to Word, Web to Google Docs. 5. I have also done several online data entry like, web to sales force, web to Clients website. 6. I have also created VCF file for my clients to import in his outlook, file was created from PDF. 7. I have expertise with events listing (www.stpaulspot.com, www.garysguide.org ) 8. I have also experience of adding products to google merchant services (google base). 9. I have experience with other services like Press release submission, article submission, directory submission, ad posting.EMPLOYMENT: 1. Essar Steel Ltd, Hazira, Surat. Years Worked: 4 Months Designation: SAP Operator Job Details: Handling the MIS data for dispatch departments.
2. Reliance BPO, Navi Mumbai, Maharashtra. Years Worked: 1.5 Years Designation: CIE (Customer Interactive executive) Job Details: Handling the calls of RGC (Reliance Global Calling) Customers for the issue of registering through website. 3. TransForm Solution Pvt Ltd, Surat, Gujarat. Years Worked: 3 Year (Currently Working) Designation: Team Leader (Non Voice) Job Details: 1. Handling Team of 20 team members. 2. Handling client interaction. 3. Training of executives. 4. Prepare daily reports, MIS data, Projects Documents. 5. Doing QC of work done every day. 6. Reporting to Operations manager and Clients.Achievement: I was Awarded Best Executive in OCU (Outbound Care Unit) for the month of January 2009 to May 2009 in Reliance BPO.Information I provided here are best of my knowledge and I will co operate you if you need more.Yours sincerely,Saurabh Mandal