“ subject centric world ”

Collective Intelligence-based
Social Project Management

8/11/13

1
Outline

 Background
 Collective Intelligence (CI) Concept
 Collective Intelligence Ecosystem
 CI-based social project...
Background

8/11/13

VU Institute of Mathematics & Informatics

3
Our Digital Life style
 Influencer
 The internet is an integral part of his/her life.
 Online voice.

 Communicator
 ...
What is Collective Intelligence in one word ?

8/11/13

VU Institute of Mathematics & Informatics

5
How to define Collective Intelligence

8/11/13

VU Institute of Mathematics & Informatics

6
CI: How to understand a Universal Conversation

8/11/13

VU Institute of Mathematics & Informatics

7
Regional Interest for Collective Intelligence
since 2004

Google Insights - today
8/11/13

VU Institute of Mathematics & I...
8/11/13

VU Institute of Mathematics & Informatics

9
Sciences of Collective Intelligence
 Scientific research on large-scale CI
 Coherent frameworks and methodologies for bu...
8/11/13

VU Institute of Mathematics & Informatics

11
Evolutionary Initiatives
 National contest on Collective Intelligence
 National call for CI projects (e.g. cluster initi...
8/11/13

VU Institute of Mathematics & Informatics

13
CI: Process of social innovations
CI Initiative beginning
Coinitiating

cosensing

Deliberative democracy
Peer-to-peer and...
8/11/13

VU Institute of Mathematics & Informatics

15
Emergent technologies
Collaborative knowledge tool development & coordination

Degree of participation
8/11/13

VU Institu...
Collective Intelligence Services

CI
Services

8/11/13

VU Institute of Mathematics & Informatics

17
Ci Community Management

experts, project teams, end-users

8/11/13

VU Institute of Mathematics & Informatics

18
CI-based Social Project Management

8/11/13

VU Institute of Mathematics & Informatics

19
Knowledge triangle

Learning
by experience
Produral learning
Bloom (1957)
Gattegno (70s,80s)

8/11/13

Entrepreneurship

V...
Entrepreneurship and Innovation

 Social network
 Network of partners
 Producers
 Community of users

 + Project mana...
Social functions

 Embedding project management into the
social-based entrepreneurship platform.

 Project issues to be ...
Social Project Management
5W1H
WHY

•
•
•
•
•
•

Faster Projects
Better Project Control Through Better
Project Plans
Bette...
The 5 W’s of Innovative Communication

 Which Information ?
 Who with Who ?
 To Who ?
 When ?

Results / Outputs
Respo...
Which Information?

You can define detailed
checklists for each
deliverable to make sure
people know exactly what
the expe...
Who with Who?

Responsibilities
Resources
(people)

Competencies
(roles)

Participants
One deliverable,
one responsible!

...
When and to Who?
Client-Supplier Relationships

The Communication Flow:

Deliverables are transferred
by Suppliers to all ...
myCommunigram:
Personalized cockpit

Personalized Communigram:
I’m the Yellow Column !

only my own work is shown
… plus t...
Break down
business
objectives into a
hierarchy of
deliverables

Living
Project
plan
Clear objectives

Entrepreneurship
Ec...
Learning by experience

loom/Anderson’s learning categories

8/11/13

VU Institute of Mathematics & Informatics

30
Enhancement of entrepreneurship ecosystem
Collective Intelligence
Semantic computing
Ontologies

Knowledge-creation projec...
3. COMMUNIGRAM-NET Model
Osterwalder & Pigneur: Business Model Generation, 2010

Partners

Competition

•Founders
•Partici...
4 COMMUNIGRAM ROADMAP
 Nov 2011 – Oct 2014 (phase 1)
 COMMUNIGRAM-NET community
• NoE including more than 10 partners
 ...
CI-Communigram project

 Social network
 Network of partners, of contacts
 Producers
 Community of users

 + Project ...
Digital Content Organization
SPM Pool of resources
Classification process
Expert contributions

Charts

Maps

Documents
Ph...
Semantic tagging(1/2)

 Our social network as support
 Category Tag (CT).
 This semantic tag represents the belonging o...
Semantic tagging (2/2)

 Attribute Tag (AT).
 This semantic tag describes a structural
attribute for a resource (the sur...
Social Semantic ranking (1/2)

 Social Semantic ranking
 semantic relevance between a query term
and a unique tag tk of ...
Social Semantic ranking (2/2)

 Resource vector
 The square root of the sum of resource tag
weights greater than zero.

...
CI Initiative for CAPS:
Collaborative Intelligence clusters for Collective Awareness
Platforms for Sustainability and Soci...
Large scale data mining

Health
CI cluster

Knowledge Standardisation

8/11/13

Language processing

Knowledge extraction
...
Standardisation

 IFIP WG 12.7
 Social Networking Semantics and Collective
Intelligence
 Unified Service Description La...
References
 Toby Teragan
 Programming Collective Intelligence: Building Smart Web
2.0 Applications (2007)
 Satnam Alag
...
“ subject centric world ”

Contact: andres@nii.ac.jp

8/11/13

44
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Dr. Frederic Andres (NII, Japan) „Collective Intelligence-based Social Project Management“

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(Presentation at the VU IMI and LIKS AI section seminar, 8th November 2013)

Abstract:
Social Project Management is a novel enhancement approach to project management based on social network. Social Project Management is defined as the effort of designing and executing research project, problem-solving tasks collaboratively by levering social networking. It aims at:
– Exploiting weak ties between researchers and implicit research know-how to improve activity execution and improving of knowledge sharing and collective intelligence.
– Increasing transparency and participation to the decision procedures, so as to raise awareness of the research processes and acceptance of the outcomes.
– Involving (informal) communities in research execution, thus assigning the execution to a broader set of performers or to find most appropriate contributor within a group.

We will present how social project management combines social networking, collective intelligence, and problem solving to increase the effectiveness of best practices. Current work on Collective Intelligence will be presented for the applicability of universal knowledge sharing inside social project management.

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  • Dr. Frederic Andres (NII, Japan) „Collective Intelligence-based Social Project Management“

    1. 1. “ subject centric world ” Collective Intelligence-based Social Project Management 8/11/13 1
    2. 2. Outline  Background  Collective Intelligence (CI) Concept  Collective Intelligence Ecosystem  CI-based social project management  Conclusions and further steps 8/11/13 VU Institute of Mathematics & Informatics 2
    3. 3. Background 8/11/13 VU Institute of Mathematics & Informatics 3
    4. 4. Our Digital Life style  Influencer  The internet is an integral part of his/her life.  Online voice.  Communicator  He/she just love talking and expressing him/herself  Knowledge-seeker  He/she use the internet to gain knowledge, information and to educate him/herself  Networker  the internet is important for him/her to establish and maintain relationships.  Aspirers  He/she is looking to create a personal space online.  Functional  The internet is a functional tool but no social affiliation  He/She is worried about data privacy and security. 8/11/13 VU Institute of Mathematics & Informatics 4
    5. 5. What is Collective Intelligence in one word ? 8/11/13 VU Institute of Mathematics & Informatics 5
    6. 6. How to define Collective Intelligence 8/11/13 VU Institute of Mathematics & Informatics 6
    7. 7. CI: How to understand a Universal Conversation 8/11/13 VU Institute of Mathematics & Informatics 7
    8. 8. Regional Interest for Collective Intelligence since 2004 Google Insights - today 8/11/13 VU Institute of Mathematics & Informatics 8
    9. 9. 8/11/13 VU Institute of Mathematics & Informatics 9
    10. 10. Sciences of Collective Intelligence  Scientific research on large-scale CI  Coherent frameworks and methodologies for building successful prototypes of complex CI systems 8/11/13 VU Institute of Mathematics & Informatics 10
    11. 11. 8/11/13 VU Institute of Mathematics & Informatics 11
    12. 12. Evolutionary Initiatives  National contest on Collective Intelligence  National call for CI projects (e.g. cluster initiative) 8/11/13 VU Institute of Mathematics & Informatics 12
    13. 13. 8/11/13 VU Institute of Mathematics & Informatics 13
    14. 14. CI: Process of social innovations CI Initiative beginning Coinitiating cosensing Deliberative democracy Peer-to-peer and open source Connecting to larger fields copresencing Co-evolving Co-creating Connecting to the future that wants to emerge Embodying the new in everyday practices and infrastructures Bringing it into reality 14 8/11/13 VU Institute of Mathematics & Informatics
    15. 15. 8/11/13 VU Institute of Mathematics & Informatics 15
    16. 16. Emergent technologies Collaborative knowledge tool development & coordination Degree of participation 8/11/13 VU Institute of Mathematics & Informatics 16
    17. 17. Collective Intelligence Services CI Services 8/11/13 VU Institute of Mathematics & Informatics 17
    18. 18. Ci Community Management experts, project teams, end-users 8/11/13 VU Institute of Mathematics & Informatics 18
    19. 19. CI-based Social Project Management 8/11/13 VU Institute of Mathematics & Informatics 19
    20. 20. Knowledge triangle Learning by experience Produral learning Bloom (1957) Gattegno (70s,80s) 8/11/13 Entrepreneurship VU Institute of Mathematics & Informatics Research topics: •Knowledge sharing •Collective Intelligence •Multi-lingual issues •Smart entrepreneurship 20
    21. 21. Entrepreneurship and Innovation  Social network  Network of partners  Producers  Community of users  + Project management functions  + Entrepreneurship functions 8/11/13 VU Institute of Mathematics & Informatics 21
    22. 22. Social functions  Embedding project management into the social-based entrepreneurship platform.  Project issues to be “broadcast” to the entire social network of the team, rather than being confined within the project team boundaries. => Important expertise from outside the team can be brought to bear on the team’s issues and opportunities. 8/11/13 VU Institute of Mathematics & Informatics 22
    23. 23. Social Project Management 5W1H WHY • • • • • • Faster Projects Better Project Control Through Better Project Plans Better Project Results Reliable Pre-Warning System Motivated People Entrepreneurship and Innovation Assessments WHO Public and/or Private users WHERE Web 2.0 over internet WHAT Smart new entrepreneurship way of planning and managing projects WHEN COMMUNIGRAM-NET Started in Nov 2011 HOW People, process and communicationoriented project management Innovation assessment 8/11/13 VU Institute of Mathematics & Informatics 23
    24. 24. The 5 W’s of Innovative Communication  Which Information ?  Who with Who ?  To Who ?  When ? Results / Outputs Responsibilities Communication Flow Time (Gantt) Planning All this needs to be planned and controlled! 8/11/13 VU Institute of Mathematics & Informatics 24
    25. 25. Which Information? You can define detailed checklists for each deliverable to make sure people know exactly what the expected outcome is … Deliverable for each task (what to produce) List of tasks (what to do) … and even add whole documents explaining what to do (e.g. list of duties), or templates to fill out! 8/11/13 VU Institute of Mathematics & Informatics 25
    26. 26. Who with Who? Responsibilities Resources (people) Competencies (roles) Participants One deliverable, one responsible! 8/11/13 VU Institute of Mathematics & Informatics 26
    27. 27. When and to Who? Client-Supplier Relationships The Communication Flow: Deliverables are transferred by Suppliers to all Clients needing this information for their work 8/11/13 VU Institute of Mathematics & Informatics 27
    28. 28. myCommunigram: Personalized cockpit Personalized Communigram: I’m the Yellow Column ! only my own work is shown … plus that of all deliverable suppliers and clients (grayed) 8/11/13 VU Institute of Mathematics & Informatics 28
    29. 29. Break down business objectives into a hierarchy of deliverables Living Project plan Clear objectives Entrepreneurship Ecosystem Integrate ideas, deliverables and related documentation € Engineer business communication Find departments, competencies, and people and integrate them 8/11/13 Up-to-date Documentation VU Institute of Mathematics & Informatics Early-Warning System Dynamic Deliverabl e 29
    30. 30. Learning by experience loom/Anderson’s learning categories 8/11/13 VU Institute of Mathematics & Informatics 30
    31. 31. Enhancement of entrepreneurship ecosystem Collective Intelligence Semantic computing Ontologies Knowledge-creation project & Entrepreneurship Knowledge-creation project & Entrepreneurship knowledge assets knowledge assets Initiating Closing Entrepreneurship Entrepreneurship Processes Processes Executing Entrepreneurship Processes Planning Entrepreneurship Processes Monitoring & Controlling Entrepreneurship processes Executing 8/11/13 VU Institute of Mathematics & Informatics 31
    32. 32. 3. COMMUNIGRAM-NET Model Osterwalder & Pigneur: Business Model Generation, 2010 Partners Competition •Founders •Participants • public • private Core Competences •Collective Intelligence •Entrepreneurship 2.0 Existing Social Networks PM tools Value Creation •Business development •Innovation development Core innovation Cost Structure SPM platform Infrastructure and administration 8/11/13 Custom. Relationship -SPM Network -Conferences -Trainings Compet. Advantage •Tools •Know-how •Best practices Market Channels • SaaS or Software • Collaborative Networking Customers Groups •SPM users •Public and private organisations Revenue Model -PPP -Research grants -Private sector Memberships -NGO „projects without border“ -Editorial activities VU Institute of Mathematics & Informatics 32
    33. 33. 4 COMMUNIGRAM ROADMAP  Nov 2011 – Oct 2014 (phase 1)  COMMUNIGRAM-NET community • NoE including more than 10 partners  Communigram platform 4.xx  Enhanced version every 6 months • Agile cycle (scenario/use case, design, devpt, community assessment, feedbacks) • Science Marketing (TechAdvanceTM assessment for SPM) (Munster  ISO impacts and promotion  ISO 21500 (TC 258)  ISO 9241  Usability  Creativity enhancement  Pedagogical/didactical issues 8/11/13 VU Institute of Mathematics & Informatics 33
    34. 34. CI-Communigram project  Social network  Network of partners, of contacts  Producers  Community of users  + Project management functions  + Digital content management functions 8/11/13 VU Institute of Mathematics & Informatics 34
    35. 35. Digital Content Organization SPM Pool of resources Classification process Expert contributions Charts Maps Documents Photos Ontologies Videos Notes Letters Sketches Diagrams Tables From general … 8/11/13 SPM … to specific VU Institute of Mathematics & Informatics 35
    36. 36. Semantic tagging(1/2)  Our social network as support  Category Tag (CT).  This semantic tag represents the belonging of a Resources to a Category. Tagging a resource by means of a CT defines the name of the tag as identifier of the category and the Resource as individuals which belongs to that category.  Organisation of categories  Property Tag (PT).  This semantic tag describes a relationship between two Resources.  the name of the property types the relationship between the two resources, => semantic navigation 8/11/13 VU Institute of Mathematics & Informatics 36
    37. 37. Semantic tagging (2/2)  Attribute Tag (AT).  This semantic tag describes a structural attribute for a resource (the surface of a room).  It uses the label as name for the attribute  It is related with a simple data type as a number or a literal. 8/11/13 VU Institute of Mathematics & Informatics 37
    38. 38. Social Semantic ranking (1/2)  Social Semantic ranking  semantic relevance between a query term and a unique tag tk of each resource, ri  Tag usefulness  Proportional to the number of times a resources has been tagged with the same term by different users 8/11/13 VU Institute of Mathematics & Informatics 38
    39. 39. Social Semantic ranking (2/2)  Resource vector  The square root of the sum of resource tag weights greater than zero.  Social semantic similarity  With the query vector 8/11/13 VU Institute of Mathematics & Informatics 39
    40. 40. CI Initiative for CAPS: Collaborative Intelligence clusters for Collective Awareness Platforms for Sustainability and Social Innovation (CAPS) Tools CI Cluster Sustainable Sofware CI cluster 8/11/13 Health CI Cluster Content CI Cluster VU Institute of Mathematics & Informatics 40
    41. 41. Large scale data mining Health CI cluster Knowledge Standardisation 8/11/13 Language processing Knowledge extraction VU Institute of Mathematics & Informatics 41
    42. 42. Standardisation  IFIP WG 12.7  Social Networking Semantics and Collective Intelligence  Unified Service Description Language  Community based harvesting for USDL  ISO standardisation  Topic Maps 13250 8/11/13 VU Institute of Mathematics & Informatics 42
    43. 43. References  Toby Teragan  Programming Collective Intelligence: Building Smart Web 2.0 Applications (2007)  Satnam Alag  Collective Intelligence in Action (2008)  Hideyasu Sasaki, Dickson K.W. Chiu, Epaminondas Kapetanios and Patrick C.K. Hung  Intelligent and Knowledge-Based Computing for Business and Organizational Advancements ( 2012)  Pierre Lévy  The Semantic Sphere: Computation, Cognition and Information Economy (ISTE), 2011 8/11/13 VU Institute of Mathematics & Informatics 43
    44. 44. “ subject centric world ” Contact: andres@nii.ac.jp 8/11/13 44

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