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Usability Evaluation Considered Harmful (Some of the Time)

Professor at University of Calgary
Apr. 11, 2008
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Usability Evaluation Considered Harmful (Some of the Time)

  1. Usability Evaluation Considered Harmful Some of the time Saul Greenberg University of Calgary Bill Buxton Microsoft Research
  2. Warning: Opinions Ahead
  3. Warning: Opinions Ahead Source: stadtherr.com/Rock_Throwing.jpg /
  4. Warning: Opinions Ahead
  5. Part 1. Usability Evaluation
  6.  
  7. Part 2. CHI Trends
  8. CHI Trends (Barkhuus/Rode, Alt.CHI 2007) 2007
  9. CHI Trends (Barkhuus/Rode, Alt.CHI 2007) 2007
  10. HCI Education
  11. HCI Practice Source: http://www.xperienceconsulting.com/eng/servicios.asp?ap=25
  12.  
  13. Dogma Usability evaluation = validation = CHI = HCI
  14. Part 3. Some Theory
  15.  
  16. Time Learning Brian Gaines Breakthrough Replication Empiricism Theory Automation Maturity
  17. Time Learning Breakthrough Replication Empiricism Theory Automation Maturity early design & invention science cultural appropriation
  18. Time Learning Breakthrough Replication Empiricism Theory Automation Maturity early design & invention science cultural appropriation
  19. Part 4. Early Design Breakthrough Replication
  20. Memex Bush
  21. Unimplemented and untested design. Microfilm is impractical. The work is premature and untested. Resubmit after you build and evaluate this design.
  22. We usually get it wrong
  23. Part 6. Science Empiricism Theory
  24. I need to do an evaluation
  25. What’s the problem?
  26. It won’t get accepted if I don’t. Duh!
  27. Source: whatitslikeontheinside.com/2005/10/pop-quiz-whats-wrong-with-this-picture.html
  28. Part 6. Cultural Appropriation Automation Maturity
  29. Memex Bush
  30. 1979 Ted Nelson 1945 Bush 1987 Notecards 1992 Sepia 1993 Mosaic 1989 ACM 1990 HTTP
  31.  
  32.  
  33.  
  34.  
  35.  
  36. Part 7. What to do
  37. Evaluation
  38. More Appropriate Evaluation
  39. We decide what is good research and practice
  40. There is no them
  41. Only us http://eduspaces.net/csessums/weblog/261227.html
  42. Time Learning Brian Gaines Breakthrough major creative advances Replication ideas mimicked and altered; increasing experience Empiricism lessons formulated as empirical design rules Theory underlying causal systems Automation accepted Maturity used routinely
  43. Augment Engelbart
  44.  

Editor's Notes

  1. This presentation was given at the ACM CHI Conference, April 2008, in Florence, Italy. It was immediately followed by a panel that discussed it (Moderator: Beth Mynatt. Panelists: Tom Rodden, Bonnie John, and Dan Olson). Detailed speaking notes are included in the slide deck.
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