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Change behavior, one tiny habit at a time

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Particularly with a social collaboration and communication platform employees can be dazzled with all the possibilities and the huge change it requires of them. For such a transformation you need more than training 'how' to use a tool, or even 'why' to use it. Tooling is the technology-push that makes new ways of working possible, but it does not make me change my work habits.
To effectively change or start behavior requires practice and we need to take small steps that are easy to do.
Follow me along in how to make change possible through practicing tiny habits.
Learn about how this fits in the whole spectrum of user adoption strategies.
Share your experiences and feedback with each other.

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Change behavior, one tiny habit at a time

  1. 1. Change behavior, one tiny habit at a time For roundtable Engage on Monday, May 8 | 17:00 - 17:30 | Table 2 Gorilla 1 © Copyright & proprietary Silverside B.V. 1
  2. 2. Sasja Beerendonk © Copyright & proprietary Silverside B.V. 2 s.beerendonk@silverside.com
  3. 3. Agenda ⌾ About Silverside ⌾ PACE ⌾ Why Tiny Habits? ⌾ Embrace the transformation journey in your work ⌾ Practicing new habits ⌾ Teaching a dog to turn on the light ⌾ Tiny habits program ⌾ Your tiny habits © Copyright & proprietary Silverside B.V. 3
  4. 4. Silverside profile • One stop shopping: from advise, definition, realisation, implementation, support and hosting of ‘best of breed’ enterprise systems • Established in 1998, still growing and profitable • 20 consultants working directly for Silverside and a network of 25 consultants we work closely with • Located in Capelle aan den IJssel (near Rotterdam), with satellite offices in strategic regions across the globe • About 200 customers in Europe in several segments of the market • Prominent partner status at both IBM and Microsoft • Internationally recognized as a speaker in Social Collaboration and Document Management fields • All Silverside shareholders are actively involved with the organisation on a daily basis • Strategic partnership with collaboration guru, Michael Sampson © Copyright & proprietary Silverside B.V. 4
  5. 5. Why Our vision is to make people more productive in their daily work, by providing smarter collaboration tools. We aim for long term relationships with our employees, suppliers and customers. We believe that the biggest challenge in creating a collaborative business is the end-user’s adoption of the new technology. © Copyright & proprietary Silverside B.V. 5
  6. 6. How We design a race plan for your organisation, taking into account the necessary gear, energy and resources, for achieving the vision. We make a [P]lan for the change and take action in the [A]cquire phase to make it real with the latest IBM & Microsoft tools. Based on a sophisticated adoption strategy we motivate your people during the [C]hange phase and then provide ongoing support and improvement of the adoption of the platform during [E]nhance. © Copyright & proprietary Silverside B.V. 6
  7. 7. What We pace organisations across EMEA in their journey of transforming into a collaborative business. Our PACE methodology has been proven across many client organisations and industries. © Copyright & proprietary Silverside B.V. 7
  8. 8. Why Tiny Habits? improvement time © Copyright & proprietary Silverside B.V.
  9. 9. Unclear path, too big, too difficult © Copyright & proprietary Silverside B.V.
  10. 10. Practice the skill of creating new habits © Copyright & proprietary Silverside B.V.
  11. 11. Teaching a dog to turn off the light © Copyright & proprietary Silverside B.V. 11
  12. 12. Big change in small steps Click Treat © Copyright & proprietary Silverside B.V. 12
  13. 13. Change Executing the adoption strategy designed during the Acquire phase. We inspire, equip and motivate your people to embrace the transformation journey in their sphere of work. Our Change phase is based on a mix of successful international concepts and methodologies, combined to drive sustained transformation of how people work together in the newly emerging collaborative business. © Copyright & proprietary Silverside B.V.
  14. 14. © Copyright & proprietary Silverside B.V.
  15. 15. Success What we think How it really is © Copyright & proprietary Silverside B.V.
  16. 16. © Copyright & proprietary Silverside B.V.
  17. 17. What is a “Tiny Habit”? © Copyright & proprietary Silverside B.V. 17 Existing habit New habit 1 23
  18. 18. After I [anchor], I will [Tiny Habit] © Copyright & proprietary Silverside B.V.
  19. 19. Examples of Tiny Habits ⌾ "After I brush, I will floss one tooth." ⌾ "After I pour my morning coffee, I will text my mom.” ⌾ "After I start the dishwasher, I will read one sentence from a book.” ⌾ “After I walk in my door from work, I will get out my workout clothes.” ⌾ “After I sit down on the train, I will open my sketch notebook.” ⌾ "After I hear any phone ring, I will exhale and relax for 2 seconds.” ⌾ “After I put my head on the pillow, I will think of one good thing from my day.” ⌾ “After I arrive home, I will hang my keys up by the door.” © Copyright & proprietary Silverside B.V. 19
  20. 20. Examples for (social) collaboration ⌾ After I … • Start my computer … • Come back from lunch … • Grabbed my coffee … • Start planning a meeting in my calendar … • Hang up after a customer phone call … ⌾ I will … • Apply my ST status/message • Review Forum questions • Write a report (Blog) in the customer Community • Dp a Statusupdate in My Connections project Community © Copyright & proprietary Silverside B.V. 20
  21. 21. Practicing your Tiny Habits ⌾ Introduction workshop ⌾ Choosing your Tiny Habits ⌾ Daily information and feedback
  22. 22. Celebrate success! © Copyright & proprietary Silverside B.V. 22
  23. 23. Thank you! ⌾ Contact me for more info or to have a talk ⌾ Download our free PACE whitepaper https://www.silverside.com/download/pace-whitepaper/ Sasja Beerendonk Business Consultant and Learning & Development s.beerendonk@silverside.com https://nl.linkedin.com/in/sbeerendonk © Copyright & proprietary Silverside B.V.

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