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19-Jan-09
1
Community Well-being
Social Welfare
Environmental Stewardship
Preserve Hua Hin Group
January 2009
CSR in the H...
19-Jan-09
2
”Empowering Youth for Good Health & Longevity”
Health Education & Awareness Programme
As part of Chiva-Som’s o...
19-Jan-09
3
“Empowering Youth for Good Health & Longevity”
Local Wisdom & Creativity
5/6/08 - Fruit-carving training for N...
19-Jan-09
4
”Educating Students for a Sustainable Future”
External Training for Sustainability
123 Ways to Reduce Your
Eco...
19-Jan-09
5
Community Well-being Activities
“Working Together for a Better World”
Chiva-Som family member K. Lumyong’s rol...
19-Jan-09
6
Preserve Hua Hin Group
Marathons
8/5/07 – 4th Annual Heavy Half Marathon
6/5/06 – 3rd Annual Preserve Hua Hin ...
19-Jan-09
7
Environmental & Social Accountability
• Greenhouse Gas Emissions
• Energy Efficiency, Conservation and Managem...
19-Jan-09
8
Waste Minimisation & Recycling
• Purchase items in large, returnable containers
• Purchase items in recyclable...
19-Jan-09
9
Cleaning Products
• Eco-friendly
• Green products
• Biodegradable
• Environmentally-friendly
• Hard floor clea...
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CSR in the Hospitality Industry: Chiva-Som International Health Resort Co., Ltd.

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Luncheon Talk 15 Jan 2009

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CSR in the Hospitality Industry: Chiva-Som International Health Resort Co., Ltd.

  1. 1. 19-Jan-09 1 Community Well-being Social Welfare Environmental Stewardship Preserve Hua Hin Group January 2009 CSR in the Hospitality Industry “Doing Good Things for Good People” The Effects of Human Activity If today is a typical day on planet Earth, humans will: • Add 15 million tons of carbon to the atmosphere • Destroy 115 square miles of tropical rainforest • Create 72 square miles of desertCreate 72 square miles of desert • Eliminate between 40 to 100 species • Erode 71 million tons of topsoil • Add 2,700 tons of chloroflourocarbons (CFCs) to the atmosphere • Increase their population by 263,000 David W. Orr, Ecological Literacy (State University of New York Press, 1992) Business as Usual? • “Business as usual” is no longer sustainable for planet Earth. • World population is ever-increasing. • Consumption is ever-increasing. • Rapid economic growth in developing countries • Changing lifestyles geared toward consumption. • “More is better” economic rationale, needs reversal. • And then, global warming, climate change, pollution, environmental degradation, mass migration, etc. Sustainability “Meeting the needs of the present without compromising the ability of future generations to meet their own needs.” (CSR) “To inspire public and private organizations to become better stewards of the environment and promote positive economic growth and social objectives.” US Environmental Protection Agency Key Steps to Sustainability Identify, Acknowledge, I tInnovate, Implement, Adapt, Sustain Chiva-Som is committed to nurturing a healthy, safe and vibrant community to help sustain our organisation and grow into the future with a socially responsible and environmentally conscious approach. Corporate Social Responsibility is paramount in developing our staff b d th i f ili hil hi t ith i l lf Environmental & Social Sustainability members and their families while reaching out with social welfare and education programmes in the local community. Through Environmental Stewardship, Chiva-Som remains committed to the preservation of our planet Earth and proactively involved in conserving our precious natural resources. It is our core value to partner with public and private sector organisations in the name of Preserve Hua Hin Group and thus give back to the community the benefits derived from it.
  2. 2. 19-Jan-09 2 ”Empowering Youth for Good Health & Longevity” Health Education & Awareness Programme As part of Chiva-Som’s ongoing commitment of Corporate Social Responsibility in the community, our Health Education & Awareness Programme regularly visits local schools to teach students the importance of good nutrition, fitness and personal hygiene. ”Empowering Youth for Good Health & Longevity” Health Education & Awareness Programme 26/2/08 - Personal Hygiene and Nutrition Training for 30 students at Khao Pi Tuk School ”Empowering Youth for Good Health & Longevity” Health Education & Awareness Programme 22/1/08 - Fitness training for 305 students at Da Run Suk Sa School “Empowering Youth for Good Health & Longevity” Health Education & Awareness Programme 21/9/07 – Fitness training at Nong Hiang School 29/8/07 – Fitness training at Nong Hiang School “Empowering Youth for Good Health & Longevity” Health Education & Awareness Programme 15/8/07 – Wang Pra School Luncheon and donated Chiva-Som products 13/9/07 Pra Deng School Luncheon and provided staple food products “Empowering Youth for Good Health & Longevity” Health Education & Awareness Programme 22/6/08 - Lunch and donation for Huay Sok and Wang Pra Schools
  3. 3. 19-Jan-09 3 “Empowering Youth for Good Health & Longevity” Local Wisdom & Creativity 5/6/08 - Fruit-carving training for Nong Gae students ”Educating Students for a Sustainable Future” Student Internships and Continuing Education 10-13/3/08 - Organic farming and plant propagation training for 11 students of Silpakorn University 8/2/08 - Supply Chain Management Seminar for 12 students of Silpakorn University 23/2/08 – Advanced English Teacher Training Programme for 16 teachers at Nong Gae School ”Educating Students for a Sustainable Future” Student Internships and Continuing Education Internships at Chiva-Som 2008 Engineering 3/3-6/5/08, Wangklaikangwon Campus, 2 students Finance 17/3-17/5/08, Rajamankala University, 2 students 9/6-26/9/08, Rajamankala University, 2 students Food & Beverage 15/3-22/5/08, Rajamankala University, 2 students 3/11/08-30/1/09 Silpakorn University, 1 student Grounds & Landscaping 10-13/3/08, Silpakorn University, 11 students Housekeeping 20/5-5/9/08, Chomporn Techno, 1 student Information Technology 20/5-29/8/08, Wangklaikangwon Campus, 1 student Kitchen 14/1-12/2/08, Switzerland, 1 student 10/3-18/5/08, Dusit Thani College, 1 student 3/11/08-30/1/09, Silpakorn University, 1 student Purchasing 8/2/08 - Supply Chain Management Seminar for 12 students of Silpakorn University ”Educating Students for a Sustainable Future” Student Internships and Continuing Education Internships at Chiva-Som 2007 Engineering 12/3-11/5/07, Klaikangwon Technology College, 2 students 21/5-21/0/07, Klaikangwon Technology College, 3 students Finance 15/10/07-14/1/08, Srinakharinwirot University, 3 students Food & Beverageg 19/3-18/5/07, Silpakorn University, 1 student 5/3-31/5/07, Dusit Thani College, 1 student 15/3-15/5/07, Rajanangala University, 2 students 22/10/07-1/2/08, Khon Kaen University, 1 student Human Resources 19/3-18/5/07, Silpakorn University, 1 student 1/11/07-29/2/08, Kasetsart University, 1 student Kitchen 19/3-6/7/07, Technology Nakorn Prathom, 3 students 5/11/07-15/2/08, Silpakorn University, 1 student Spa 1/9-30/11/07, Sweden, 2 students ”Educating Students for a Sustainable Future” External Training for the Health & Wellness Industry 20/5/08 – K. Nitchara Yimsuk lectures on Mind-Body-Spirit healing at Kuakarun College of Nursing, Department of Medical Service Bangkok Metropolitan Chiva-Som’s Senior Holistic Therapist and Trainer K. Nitchara Yimsuk regularly teaches holistic therapies at Chiva-Som International Academy in Bangkok. ”Educating Students for a Sustainable Future” External Training for Sustainability Chiva-Som’s Sustainable Development Coordinator visits schools and universities to give presentations on Environmental & Social Sustainability, Corporate Social Responsibility in the Hospitality Industry, Green Accommodation Management and Community Well- being. Srinanakharinwirot University’s International College for Sustainable Tourism, 29/9/08, 1 lecture Harrow International School, 27/11/08, 4 lectures Stamford International University, 18/12/08, 2 lectures
  4. 4. 19-Jan-09 4 ”Educating Students for a Sustainable Future” External Training for Sustainability 123 Ways to Reduce Your Ecological Footprint is a guide to sustainable living describing many things individuals can do to substantially reduce their ecological footprints and decelerate the trend of global warming and environmental degradation, thereby leading to a sustainable future. Staff Sustainability Training 2009 • Policy on Environmental & Social Sustainability • Resource Conservation & Recovery • Ecological & Carbon Footprints • Endangered Species and Animal Trafficking in Asia• Endangered Species and Animal Trafficking in Asia (PuenPa with Wildlife Alliance) • Importance of Trees in the Environment and Global Warming (Plant-A-Tree-Today) • Sufficiency Economy and Community Development (Population and Community Development Association) • Environmental Preservation and Climate Change “Higher Education in the Health & Wellness Industry” Holistic Professionals Expanding Their Abilities 9/4/07 – Chiva-Som sends eight medical and holistic therapists to study Nutrition and Herbal Remedies for 18 months at the Australasian College of Natural Therapies, Sydney, Australia ”Educating Students for a Sustainable Future” Chiva-Som Family Student Scholarship Programme 30/5/07 – Degree Education 2 Secondary Education 2 30/5/08 – Student scholarship award ceremony for 6 students Family Well-being “Healthy Staff and Families” 13/1/09 – Annual Chiva-Som Children’s Day Party 18/1/08 – Annual Staff Medical Check-up 8/5/08 – Blood donation for the Thai Red Cross Staff Recognition for Exemplary Contribution “Award of Excellence” 30/5/08 – Monthly Award of Excellence and Birthday Party
  5. 5. 19-Jan-09 5 Community Well-being Activities “Working Together for a Better World” Chiva-Som family member K. Lumyong’s role as Asst. Rescue Manager in Hua Hin Rescue Team Chiva-Som family members working together in regularly scheduled beach clean-ups Community Well-being Activities Ban Nong Gae canal 5/8/08 - Staff volunteers plant vertiver grass along canal Preserve Hua Hin Group Community Engagement “Climate Positive” – Zero Carbon Emissions Event 6/12/08 – 5th Annual “I Love Hua Hin” Concert for Environmental & Social Sustainability Preserve Hua Hin Group Community Engagement 9/12/07 – 4th Annual “I Love Hua Hin” Charity Concert 10/12/06 – 3rd Annual “I Love Hua Hin” Charity Concert Combating Global Warming and Climate Change 13/12/08 – Silpakorn University, 48 students volunteer to plant 500 trees on Hin Lek Fai hill Preserve Hua Hin Group 5th Annual Heavy Half Marathon 6/4/08 – 2,112 runners on Hin Lek Fai Hill
  6. 6. 19-Jan-09 6 Preserve Hua Hin Group Marathons 8/5/07 – 4th Annual Heavy Half Marathon 6/5/06 – 3rd Annual Preserve Hua Hin Run 8/5/05 – Preserve Hua Hin Walk, Run and Bike Preserve Hua Hin Group Local Mangrove Reforestation Project 8/12/07 – In conjunction with Plant-A-Tree-Today and local authorities, Preserve Hua Hin Group facilitates the planting of 1,000 seedlings in a multi-national corporation’s team-building exercise at Ban Khao Takiab. Preserve Hua Hin Group Mangrove Ecosystem Study Camp 4-5/9/08 - Forty students study environmental issues and the mangrove ecosystem at Pran Buri Forest Park Preserve Hua Hin Group Community Donations 21/3/06 - Fire-fighting motorcycles for Civil Protection Group 11/8/04 – ATV patrol vehicle and computers for Tourist Police 4/8/06 – 4-star beach sign for Hua Hin beach 11/3/08 – “Sala Khun Boonchu” gazebo on Hin Lek Fai hill 13/11/08 – Chiva-Som receives Green Globe certification. Green Globe “Best Practice” • International benchmarking and certification • Continuous improvement • Compare performance to industrial sectors • For the travel industry based on the Agenda 21 principles for Sustainable Development endorsed by 182 Heads of State at the United Nations Rio De Janeiro Earth Summit in 1992. • Green Globe is managed by EC3 Global, a subsidiary of the Sustainable Tourism Co-operative Research Centre.
  7. 7. 19-Jan-09 7 Environmental & Social Accountability • Greenhouse Gas Emissions • Energy Efficiency, Conservation and Management • Management of Freshwater Resources • Ecosystem Conservation and Management • Management of Social and Cultural Issues• Management of Social and Cultural Issues • Land Use Planning and Management • Air Quality Protection and Noise Control • Waste Water Management • Waste Minimisation, Reuse and Recycling • Storage and Use of Environmentally Harmful Substances • Community Well-being • Continuing Sustainability Education Resource Conservation & Recovery Programme • Lighting and cooling (and heating) • Fuel • Office equipment • Water • Waste • Cleaning • Maintenance • Air quality • Spa facilities • Kitchens & Restaurants Engaging in Alternative Energy Technology “Heating Water with Energy from the Sun” Solar panels used to heat water in the resort and staff housing Water-saving Measures • Low/dual flush toilets • Low flow tap fittings • Low flow shower fittings • Minimal irrigation for landscaping • Use of recycled water / grey water / rain water • Guest bath towel policy Water Resource Conservation & Recovery Waste water is collected and purified onsite in a multi-stage treatment process consisting of carbon and sand filtration and used to maintain resort lake levels and landscape irrigation. The swimming pools are treated with the environmentally friendly sodium chloride chlorination system.
  8. 8. 19-Jan-09 8 Waste Minimisation & Recycling • Purchase items in large, returnable containers • Purchase items in recyclable containers • Recycling: • Plastic • Paper • Metals – aluminum, steel, copper • Glass • Waste food sent for livestock feed • Plant waste used for compost for landscape and gardens • Reverse Osmosis purification units for potable water Community Contributions • Number of staff living within 20 km of resort • Perishable goods of local origin • Staff training for personal development • Service contracts given to local contractorsService contracts given to local contractors Chiva-Som’s Organic Farm “Producing Healthy Food for Good Nutrition” Fresh produce used in Chiva-Som Spa Cuisine sourced from our Organic Farm His Majesty The King’s Royal Project Purchasing and Kitchen staff inspecting organically grown produce used in Chiva-Som Spa Cuisine. Royal Organic Produce Project in Chiang Mai, Thailand. Local Service Contracts • Vehicle service • Pest control • Elevator • Electric generator and transformer S i i l• Swimming pool • Club car Paper Products • Paper from recycled / post-consumer use • Office paper, documents, brochures • Tissues • Toilet tissues P t l• Paper towels
  9. 9. 19-Jan-09 9 Cleaning Products • Eco-friendly • Green products • Biodegradable • Environmentally-friendly • Hard floor cleaners • Carpet cleaners • External cleaners • Interior cleaners • Detergents / laundry ozone • Glass cleaners • Personal hygiene Chiva-Som Certified “Smoke-Free” “Fresh Air – Fresh Stay” 25/10/07 – The Smoke-Free Programme of the Green Leaf Foundation certifies Chiva-Som as “smoke-free” with the Gold Star rating. Sustainability Initiatives for 2009 • 5/4/09 - 6th Annual “Heavy Half” Marathon on Hin Lek Fai hill • 3-4/9/09 - Mangrove Ecosystem Study Camp, Junior Ambassadors • Mar/Nov/09 – Local Student Environmental Training • 6/12/09 – 6th Annual “I Love Hua Hin” Concert • Ongoing sustainability training in schools • Beach clean-ups • Support Hua Hin development activities • Health Education & Awareness training in schools • Advanced English Teacher training in schools • Community Reforestation Projects • Continual Resort operation improvement with Green Globe • Staff training on sustainability issues, sufficiency economy, endangered species and animal trafficking, ecological and carbon footprints, environmental preservation

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