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MEASURING IMPACT 
Quick And Dirty Tips
Thousand Smiles Project EdWiki Diaries
OBJECTIVE
Where Will You Invest? 
Option 1 Option 2 
A Salman Khan movie that pays you 
15% per 100 prints 
A Tiger Shroff movie tha...
How Did You Figure That Out, 
Sherlock? 
Anticipated impact depending 
on circumstances 
The X - Factor 
The returns you’r...
Impact Measurement is the process of 
identifying the impacts of a development 
intervention, on those social, economic 
a...
Why Measure Impact ?
The Three Pillars Of Impact Measurement 
1.Logic Model 
2.SROI 
3.Measurement Methodology
Logic Model
Logic Framework Making Activity 
•Form group of 5’s 
•Look at your handouts. 
•Develop your logic model
Alright. Alright. So 
where exactly is 
the impact?
My Lord. 
Outcomes – What would 
have happened anyway 
= Impact
SROI 
If you can’t measure it, it doesn’t 
exist!
What Is SROI? 
• Social return on investment 
• SROI = Present Value 
------------------------------- 
Value of inputs 
• ...
Why 
• Demonstrate your impact 
• Assess a project 
• Figure out how to improve. 
• Helps you communicate your value 
• Pu...
Types Of SROI 
Formative 
Evaluative 
Conducted before starting a project or 
NGO. 
Conducted after you complete the works...
How do you calculate? 
• Choose stakeholders. 
• Decide on outcomes that matter. 
• Choose indicators. 
• Give a monetary ...
Out of School Program 
Input Output Outcome Impact 
Rs. 1,50,000 50 students 
taught in a year. 
80% students at 
grade le...
Present Value 
• A dollar today is worth more than a dollar 
tomorrow. 
• PV = C 
--------- 
(1+i) ^n
Lets count the beans! 
Impact : 40% of 50 = 20 kids. Year 6 Year 7 Year 8 Year 9 Year 10 
(A) Increased income per student...
GP Time!!! 
• Form group of 5’s 
• Look at your handouts. 
• From the logic models you have developed, 
choose indicators ...
How To Not Use SROI 
• Do not compare! 
• Do not focus only monetization. 
• Choose inappropriate indicators.
What do we know till now? 
How To Arrive At Outcomes – Logic Framework 
Is your outcome ambitious yet achievable? - 
SROI
Measurement Methods 
•Which outcomes are most important 
for Investors? 
•How will you measure these 
outcomes? 
•What cha...
Measurement Methods 
A teacher training program was conducted in an academic year. It 
led to increase in Maths scores by ...
Measurement Methods 
A teacher training program was conducted in an academic year. It 
led to increase in Maths scores by ...
Control Groups 
We need CONTROL GROUPS to do benchmarking! 
Even Captain Vijaykant Agrees  yay!
What Is A Control Group? 
School 1 School 2 
1. Baseline Survey 
2. After school program for weaker 
kids 
3. Teacher Trai...
Important Strategies In A Control Group 
1. Baseline Surveys - Figure your start point 
•Identify stakeholders 
•Make Surv...
Important Strategies In A Control Group 
2. Measurements – Qualitative And Quantitative 
Nayeem Bhai plans on taking 
a cu...
Important Strategies In A Control Group 
Quantitative 
Qualitative 
How do you feel about the service of our 
restaurants?...
Important Strategies In A Control Group 
Rating Qualitative Surveys
Important Strategies In A Control Group 
3. Frequency Of Measurements
Important Strategies In A Control Group 
3. Frequency Of Measurements 
• Who’s doing these surveys? 
Internal 
Third party...
Summarizing
Summarizing
Summarizing 
Pliss To Ask Questions, If Any 
Sarthak 
sarthak.s2013@teachforindia.org 
@mynd_it 
Gowtham 
gowtham.sr2013@t...
Measuring Impact For Social Businesses And NGOs
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Measuring Impact For Social Businesses And NGOs

How do you measure impact of a social business or an NGO? Here is a process you can use.

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Measuring Impact For Social Businesses And NGOs

  1. 1. MEASURING IMPACT Quick And Dirty Tips
  2. 2. Thousand Smiles Project EdWiki Diaries
  3. 3. OBJECTIVE
  4. 4. Where Will You Invest? Option 1 Option 2 A Salman Khan movie that pays you 15% per 100 prints A Tiger Shroff movie that pays you 10% per 100 prints
  5. 5. How Did You Figure That Out, Sherlock? Anticipated impact depending on circumstances The X - Factor The returns you’re getting on the offer
  6. 6. Impact Measurement is the process of identifying the impacts of a development intervention, on those social, economic and environmental factors which the intervention is designed to affect or may affect and then monetizing them.
  7. 7. Why Measure Impact ?
  8. 8. The Three Pillars Of Impact Measurement 1.Logic Model 2.SROI 3.Measurement Methodology
  9. 9. Logic Model
  10. 10. Logic Framework Making Activity •Form group of 5’s •Look at your handouts. •Develop your logic model
  11. 11. Alright. Alright. So where exactly is the impact?
  12. 12. My Lord. Outcomes – What would have happened anyway = Impact
  13. 13. SROI If you can’t measure it, it doesn’t exist!
  14. 14. What Is SROI? • Social return on investment • SROI = Present Value ------------------------------- Value of inputs • A method to measure the value that you create with your work, be it social, environmental or economic. • Value be identified by involving all the stakeholders to determine what is relevant.
  15. 15. Why • Demonstrate your impact • Assess a project • Figure out how to improve. • Helps you communicate your value • Puts a value on things that are usually ignored by the companies.
  16. 16. Types Of SROI Formative Evaluative Conducted before starting a project or NGO. Conducted after you complete the works. Predicts how much value you create if your activities meet their intended outcomes. Based on outcomes that have already taken place. Used to judge the worthiness of a project for investing. Used to evaluate impact.
  17. 17. How do you calculate? • Choose stakeholders. • Decide on outcomes that matter. • Choose indicators. • Give a monetary value. • Establish impact. • Calculate SROI
  18. 18. Out of School Program Input Output Outcome Impact Rs. 1,50,000 50 students taught in a year. 80% students at grade level. No dropouts. 40% more students pass 10th - better jobs. Less expenditure for the govt. on unemployment benefits and health costs.
  19. 19. Present Value • A dollar today is worth more than a dollar tomorrow. • PV = C --------- (1+i) ^n
  20. 20. Lets count the beans! Impact : 40% of 50 = 20 kids. Year 6 Year 7 Year 8 Year 9 Year 10 (A) Increased income per student. 5000 6000 7000 8000 9000 (B) Reduced expenditure to govt due unemployment benefit 1000 1000 1000 1000 1000 (C) Reduced healthcare expenditure 1000 1000 1000 1000 1000 (A + B + C ) Total gains per student. 7000 8000 9000 10000 11000 [(A + B + C)* 20] Total impact. 140000 160000 180000 200000 220000 Present Value ( Interest – 6%) 98694 106409 112934 118380 122847 Total Present Value = 559264. SROI = PV / Input.
  21. 21. GP Time!!! • Form group of 5’s • Look at your handouts. • From the logic models you have developed, choose indicators for your outcomes. • Calculate PV. • Find out the SROI.
  22. 22. How To Not Use SROI • Do not compare! • Do not focus only monetization. • Choose inappropriate indicators.
  23. 23. What do we know till now? How To Arrive At Outcomes – Logic Framework Is your outcome ambitious yet achievable? - SROI
  24. 24. Measurement Methods •Which outcomes are most important for Investors? •How will you measure these outcomes? •What challenges do you see in measuring these outcomes?
  25. 25. Measurement Methods A teacher training program was conducted in an academic year. It led to increase in Maths scores by 85% in 1 year on a standardized test taken in the beginning and in the end of the year. Was the program a success?
  26. 26. Measurement Methods A teacher training program was conducted in an academic year. It led to increase in Maths scores by 85% in 1 year on a standardized test taken in the beginning and in the end of the year. Additional information In other schools without the teacher training program, the average increase in Maths scores was 83%. Now, do you think the program was a success? Now, was the program a success?
  27. 27. Control Groups We need CONTROL GROUPS to do benchmarking! Even Captain Vijaykant Agrees  yay!
  28. 28. What Is A Control Group? School 1 School 2 1. Baseline Survey 2. After school program for weaker kids 3. Teacher Training program 4. Administrative Support 5. Surveys to measure impact 1. Baseline survey 2. No intervention 3. Surveys to measure results A group established for studying the improvement in outcomes without the inputs of the program in consideration.
  29. 29. Important Strategies In A Control Group 1. Baseline Surveys - Figure your start point •Identify stakeholders •Make Surveys •Make sure it’s aligned to your outcomes
  30. 30. Important Strategies In A Control Group 2. Measurements – Qualitative And Quantitative Nayeem Bhai plans on taking a customer feedback on his Haleem.
  31. 31. Important Strategies In A Control Group Quantitative Qualitative How do you feel about the service of our restaurants? A rating system is incorporated for both qualitative and quantitative systems
  32. 32. Important Strategies In A Control Group Rating Qualitative Surveys
  33. 33. Important Strategies In A Control Group 3. Frequency Of Measurements
  34. 34. Important Strategies In A Control Group 3. Frequency Of Measurements • Who’s doing these surveys? Internal Third party • What is the sample size?
  35. 35. Summarizing
  36. 36. Summarizing
  37. 37. Summarizing Pliss To Ask Questions, If Any Sarthak sarthak.s2013@teachforindia.org @mynd_it Gowtham gowtham.sr2013@teachforindia.org @gowthamkyro

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