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A new SharePoint 2013 intranet for Enbridge

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This presentation explores highlights and lessons learned from Enbridge's SharePoint 2013 intranet upgrade project, including improving homepage effectiveness, robust content targeting, enriching findability and reducing custom code to ease maintenance and boost performance.

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A new SharePoint 2013 intranet for Enbridge

  1. 1. A new SharePoint 2013 intranet for Enbridge! SharePoint Saturday September 19, 2015 Toronto
  2. 2. Hello. Portal Success Consultant SARAH BERG
  3. 3. GOLDRAFFLESILVER PLATINUM
  4. 4. Enbridge • 10,000+ employees • Diverse business units • Operations across North America • Top 100 Employer
  5. 5. Habanero and ELink
  6. 6. Technical assessment • Code review • Solution architecture • Development and build processes • Source code management • Identify quick wins • Assess upgrade implications
  7. 7. Visioning
  8. 8. Create a vision and roadmap • Listening labs • Stakeholder interviews • Visioning workshops • Key themes • Roadmap
  9. 9. ELink themes
  10. 10. Why upgrade ELink? • Take advantage of SharePoint 2013 features to better support business outcomes • Leverage out-of-the-box SharePoint functionality where possible (reduce customization and complexity)
  11. 11. Where are you with SharePoint today?
  12. 12. Which version are you on? • SharePoint 2007? • SharePoint 2010? • SharePoint 2013? • SharePoint Online?
  13. 13. 71% of organizations currently using SharePoint are on SharePoint 2010 (as of August 2014) — Forrester Research Inc. – 2014 Global Usage Surveys “
  14. 14. What to do? • Go to SharePoint 2013 now? • Wait for SharePoint 2016? • Go to SharePoint Online? • Upgrade or migration?
  15. 15. Lessons learned from the upgrade
  16. 16. well defined outcomes The single most important lesson of upgrade projects 1
  17. 17. Enterprise SharePoint upgrades are complex. Well defined outcomes, kept top of mind throughout the project, help to navigate and overcome the inevitable bumps along the way.
  18. 18. Why upgrade ELink? • Take advantage of SharePoint 2013 features to better support business outcomes • Leverage out-of-the-box SharePoint functionality where possible (reduce customization and complexity)
  19. 19. Specific outcomes Live in production on SharePoint 2013 Content migrated Customizations and complexity reduced Architected following SharePoint best practices Simplified authoring experience Improved audience targeting Leverage SharePoint 2013 search features Simplified permissions model        
  20. 20. focus on what matters Don’t make an upgrade just about the technology platform 2
  21. 21. A better homepage experience
  22. 22. Audience targeting
  23. 23. • << audience alert screenshot >>
  24. 24. Search and findability
  25. 25. Event management
  26. 26. users on average register for events each business day 100+
  27. 27. content, content, content It’s always about content 3
  28. 28. Content • Migrating 7,000+ pages • Preserving metadata • Mapping audiences • Minimizing content freezes • Training 300 content authors
  29. 29. Lessons • Start with a content inventory and audit • Don’t assume a migration product will handle everything • Start migration dry runs sooner than you think you need to • Test custom features with migrated content • Consider HTML content cleanup vs mapping legacy styles
  30. 30. develop for the future Responsible Development 4
  31. 31. Consider • Responsiveness to business and user needs • Maintainability • Next upgrade cycle • Future migration to the cloud
  32. 32. Responsible Development • Leverage out-of-the-box capabilities as much as possible • Don’t be afraid to customize SharePoint where it makes sense! • Take a cloud-first development approach (even if you’re deploying on- premise)
  33. 33. 1.2 Million fewer lines of code in the new ELink (67% reduction) 39 fewer custom Web Parts in the new ELink (60% reduction)
  34. 34. integrated teams rock Habanero partnered with Enbridge’s Enterprise SharePoint team 5
  35. 35. Enterprise SharePoint Team • IT Leadership • SharePoint analysts • SharePoint developers • SharePoint admins • SharePoint search admin Communications • Project sponsorship • Portal manager / editor-in-chief • Site managers • Content authors Calgary – Edmonton – Toronto – Vancouver • Solution architecture • SharePoint developer • User Experience developers • Interaction design • Quality assurance Brand and design direction
  36. 36. Take time to have fun!
  37. 37. Where to start?
  38. 38. Consider your current portal
  39. 39. Set a vision
  40. 40. Define core outcomes
  41. 41. Start today!
  42. 42. Resources • Insights post: Responsible Development http://www.habaneroconsulting.com/insights/respo nsible-development • Whitepaper: Building your employee portal in Office 365 https://habaneroconsulting.com/insights/building- your-employee-portal-or-intranet-in-office-365 • Insights post: Is your on-premises SharePoint development ready for the cloud? http://hbn.ro/1dAbPZi • Webinar: Responsible Development http://hbn.ro/1EFPF44
  43. 43. Thank you. Portal Success Consultant SARAH BERG 416.260.5959 x183 sberg@habaneroconsulting.com

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