Cultural Competence Checklist: Policies, Procedures

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This handout is from the presentation, Coming Together Across Cultures: Intentional Relationship Building, delivered on Tuesday, July 26, 2011, as part of the free monthly webinar series from Friends for Youth's Mentoring Institute.

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Cultural Competence Checklist: Policies, Procedures

  1. 1. Cultural Competence Checklist: Policies & Procedures!Ratings: This tool was developed to heighten your awareness of your agencies’/programs’ policies andY Yes procedures and the impact/influence of cultural and linguistic factors.N No *There is no answer key, but you should review those responses which you rated N.___ My agency/program has a mission statement ___ My agency/program has persons representing which states that all persons shall receive various culturally and linguistically diverse appropriate services. backgrounds in leadership roles.___ My agency/program has a list of interpreters for ___ My agency/program promotes persons who both manually coded and spoken speak with accents or dialects based on job communication available. performance, not based on use of Mainstream American English.___ My agency/program has a policy for handling staff members’ inappropriate language or ___ My agency/program provides feedback to all behavior, related to race, ethnicity, gender, staff based on job performance, not based on ability, or sexual orientation. use of Mainstream American English.___ My agency/program actively recruits bilingual ___ My agency/program provides materials that are employees. health literate.___ My agency/program actively recruits employees ___ My agency/program provides health coverage from culturally diverse populations. for an employee’s domestic/lifetime partner.___ My agency/program actively recruits employees ___ My agency/program accommodates space or who have experience working with populations time off for religious observances that are not reflecting diverse cultural and linguistic part of the work calendar.! backgrounds.___ My agency/program has an equal opportunity employment (EOE) policy._____________________*While several sources were consulted in the development of this checklist, the following document inspired its design:Goode, T. D. (1989, revised 2002). Promoting cultural and linguistic competence self-assessment checklist for personnelProviding services and supports in early intervention and childhood settings.Reference this material as: American Speech-Language-Hearing Association. (2010). Cultural Competence Checklist: Personal reflection. Availablefrom www.asha.org/uploadedFiles/practice/multicultural/personalreflections.pdf.© Copyright 2010 American Speech-Language-Hearing Association. All rights reserved.

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