SGS TRAINING COURSESMAKING CHANGE HAPPENJANUARY TO JUNE 2012
SGS TRAINING COURSES - WELCOME    SGS training solutions help customers get the most from their training budget, and with ...
3   BOOKING                          4      DISCOUNTS            +44 (0)1276 697 777              MULTIPLE BOOKING DISCOUN...
SUSTAINABILITY - ENERGY MANAGEMENT SYSTEMS              ENERGY MANAGEMENT SYSTEMS • LEVEL ONE                             ...
As an Energy Institute Approved Training Provider, our delegates                         get the best quality training and...
SUSTAINABLE EVENTS            BS 8901 (ISO 20121) AWARENESS • LEVEL ONE                                    1 DAY • £315   ...
STAKEHOLDER IDENTIFICATION AND ENGAGEMENT TECHNIQUES                                 1 DAY            • LEVEL TWO    SESHW...
SUSTAINABILITY STRATEGY    In this series of workshops, we will screen all sustainability issues related to your business ...
ENVIRONMENTAL MANAGEMENT SYSTEMS              INTRODUCTION AND AWARENESS TO ISO 14001:2004 • LEVEL ONE                    ...
ENVIRONMENTAL MANAGEMENT SYSTEMS               LEAD ENVIRONMENTAL AUDITOR • LEVEL THREE                                   ...
PHASED APPROACH TO ENVIRONMENTAL MANAGEMENT SYSTEMS     ISO 14005 uses a phased approach to implementing an Environmental ...
QUALITY MANAGEMENT SYSTEMS               INTRODUCTION TO INTERNAL QUALITY AUDITS • LEVEL ONE                          1 DA...
ISO 9001:2008 LEAD AUDITOR • LEVEL THREE                                            5 DAYS • £990              Designed fo...
DIVERSITY AND INCLUSION     Our diversity team offer a three-tiered     with targeted support in the                AUDIT ...
SOCIAL AND ETHICAL ACCOUNTING AND REPORTING             INTRODUCTION & AWARENESS TO SOCIAL SYSTEMS • LEVEL ONE            ...
SOCIAL AND ETHICAL ACCOUNTING AND REPORTING             ISO 26000 AWARENESS • LEVEL THREE                                 ...
BRITISH RETAIL CONSORTIUM (BRC)             A PRACTICAL INTRODUCTION TO THE GLOBAL STANDARD FOR PACKAGING                 ...
BRITISH RETAIL CONSORTIUM (BRC)             UNDERSTANDING THE REQUIREMENTS OF THE GLOBAL STANDARD FOR                     ...
FOOD SAFETY MANAGEMENT SYSTEMS               INTRODUCTION AND AWARENESS TO ISO 22000 • LEVEL ONE                       1 D...
FORESTRY STEWARDSHIP COUNCIL (FSC)                INTRODUCTION AND AWARENESS TO FSC • LEVEL ONE                           ...
SAFETY MANAGEMENT SYSTEMS              INTRODUCTION AND AWARENESS TO OHSAS 18001:2007 • LEVEL ONE                 1 DAY • ...
MEDICAL DEVICES             INTRODUCTION TO 93/42/EEC MEDICAL DEVICES DIRECTIVE • LEVEL ONE                   1 DAY • £315...
INTRODUCTION TO 98/79/EC IVD MEDICAL DEVICES DIRECTIVE • LEVEL ONE                 1 DAY • £315             This course is...
GOOD MANUFACTURING PRACTICES (GMP)        ISO 22716 COSMETICS - GUIDELINES ON GOOD MANUFACTURING                       2 D...
CUSTOMER SERVICE                CUSTOMER SERVICE EXCELLENCE AWARENESS • LEVEL ONE                                 1 DAY   ...
IT MANAGEMENT SYSTEMS                ISO 20000 LEAD AUDITOR • LEVEL THREE                                         5 DAYS •...
PRESENTATION SKILLS          ACCELERATED LEARNING PROGRAMME                                                  2 DAYS • £620...
© 2011 SGS SOCIÉTÉ GÉNÉRALE DE SURVEILLANCE SA – ALL RIGHTS RESERVED 5366/1111                                            ...
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Sgs Training Portfolio, January June 2012

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Sgs Training Portfolio, January June 2012

  1. 1. SGS TRAINING COURSESMAKING CHANGE HAPPENJANUARY TO JUNE 2012
  2. 2. SGS TRAINING COURSES - WELCOME SGS training solutions help customers get the most from their training budget, and with our sector-experienced tutors we can meet the specific training objectives of any organisation. In the UK, we have over 50 training courses available in a number of management systems, complemented by a wide range of specialised training courses. We believe that by participating in an SGS training course you are investing in your future. Through our course portfolio we believe that our training offerings allow every participant every opportunity for personal development. So call our dedicated training team who will be more than happy to help you with your training requirements. 1 COURSE 2 FORMAT SUSTAINABILITY – 4 We offer a variety of different options in order for you to complete your ENERGY MANAGEMENT course. Based on your individual needs, you can opt for a: SYSTEMS 4 SUSTAINABLE EVENTS 6 PUBLIC COURSE SUSTAINABILITY STRATEGY 8 ENVIRONMENTAL These courses are available on pre-determined dates and set locations. MANAGEMENT SYSTEMS 9 The material delivered on these courses is generic, but where appropriate QUALITY MANAGEMENT examples will always be from both service and manufacturing industries. SYSTEMS 12 One advantage of this type of learning is gaining other organisations’ points of view. DIVERSITY AND INCLUSION 14 SOCIAL AND ETHICAL ACCOUNTING AND REPORTING 15 IN-HOUSE COURSE BRITISH RETAIL CONSORTIUM (BRC) 17 Running a course at your premises allows you to shape the message and FOOD SAFETY style of the presentation to suit the individual culture of your organisation. MANAGEMENT SYSTEMS 19 It is often the most convenient and the most cost-effective solution if you wish to train a number of your staff, or when confidentiality is an issue. INFORMATION SECURITY MANAGEMENT SYSTEMS 19 FORESTRY STEWARDSHIP E-LEARNING COURSE COUNCIL (FSC) 20 SAFETY MANAGEMENT SGS is able to offer training using e-learning technology. These courses are SYSTEMS 21 developed specifically for clients in order to provide quick and effective MEDICAL DEVICES 22 training to large numbers of staff, with the benefit of management GOOD MANUFACTURING information on the delegates’ progress. PRACTICES (GMP) 24 CUSTOMER SERVICE 25 IT MANAGEMENT SYSTEMS 26 BUSINESS CONTINUITY MANAGEMENT 26 INTEGRATED MANAGEMENT SYSTEMS (IMS) 26 PRESENTATION SKILLS 27 LEADERSHIP AND MANAGEMENT ACADEMY 272 UKTRAINING@SGS.COM • SGS CERTIFIED COMPANIES RECEIVE 10% DISCOUNT OFF ALL OUR TRAINING SOLUTIONS
  3. 3. 3 BOOKING 4 DISCOUNTS +44 (0)1276 697 777 MULTIPLE BOOKING DISCOUNT SGS Training offers a multiple booking discount scheme. The scheme gives you a discount on all additional participants. To reap the benefit of this TRAINING.UK.SGS.COM scheme please contact us on +44 (0)1276 697 777 or at uktraining@sgs.com , with details of your requirements. The discount structure is displayed below. The discount is for every additional @ UKTRAINING@SGS.COM person after the first fully paying delegate. 1 DAY COURSE 2 DAY COURSE 3 DAY COURSE 5 DAY COURSE £50 £60 £70 £80 2012 COURSE PACKAGE FEES A package option is now available for all SGS training courses, which offer you even greater value. There are a number of different course packages available, offering an exclusive discount of up to 25% on normal course rates. 1 DAY 5 DAYS PACKAGE FEE SAVE + = £315 £990 or £1085 £1100 UP TO £300! 1 DAY 2 DAYS PACKAGE FEE SAVE + = £315 £620 £759 £176! ALL 3 AND 5 DAY LEAD AUDITOR COURSES RECEIVE A FREE COPY OF THE STANDARD TEL: +44 (0)1276 697 777 • FAX: +44 (0)1276 697 696 • WWW.TRAINING.UK.SGS.COM • ALL PRICES ARE EXCLUSIVE OF VAT 33
  4. 4. SUSTAINABILITY - ENERGY MANAGEMENT SYSTEMS ENERGY MANAGEMENT SYSTEMS • LEVEL ONE 1 DAY • £315 ENMSFTC The course will provide you with the understanding of what an Energy MAY 30 HEATHROW Management System is, what the main requirements of ISO 50001 are, and how to implement and improve the System. INTERNAL ENERGY MANAGEMENT SYSTEM AUDITOR • LEVEL TWO 2 DAYS • £620 This course aims to equip participants with the knowledge and skills IENMSA APRIL 17 HEATHROW needed to assess and report on the conformance and effective implementation of an Energy Management System against ISO 50001, in accordance with ISO 19011. ENERGY MANAGEMENT SYSTEM LEAD AUDITOR COURSE • LEVEL THREE 5 DAYS • £1085 Designed for anyone who wants to gain the knowledge and skills MARCH 19 HEATHROW ENMSLAC necessary to audit management systems against ISO 50001, in accordance with ISO 19011. Once successfully completed, you will have met the training requirements to apply for registration as an IRCA EnMS Auditor or Lead Auditor, and be able to join in a conversion course to transfer your skills to a different management system. Course certified by IRCA. Number A17574. ENERGY MANAGEMENT SYSTEM AUDITOR CONVERSION COURSE 3 DAYS • £760 • LEVEL THREE ENMSACC MAY 15 HEATHROW This course aims to equip experienced Lead Auditors with the knowledge needed to assess and report on the conformance and effective implementation of an Energy Management System, against ISO 50001. Please see page 2 for a description of course formats44 UKTRAINING@SGS.COM • SGS CERTIFIED COMPANIES RECEIVE 10% DISCOUNT OFF ALL OUR TRAINING SOLUTIONS
  5. 5. As an Energy Institute Approved Training Provider, our delegates get the best quality training and recognition in the energy arena. IF YOU’RE LOOKING FOR A MORE BESPOKE AND HANDS-ON APPROACH, TAKE A LOOK AT OUR WORKSHOPS AND AWARENESS SESSIONS, IF YOU DON’T FIND WHAT YOU ARE LOOKING FOR, WE’LL BE DELIGHTED TO DEVELOP IT FOR YOU. ENERGY MANAGEMENT SYSTEM SEMINAR FOR SENIOR MANAGEMENT ENMSSEM Provides the management team with an understanding of what an Energy Management System is, what it comprises, the main steps involved in its implementation, and the certification process. ENERGY MANAGEMENT SYSTEM EMPLOYEE AWARENESS During our awareness sessions we make use of a wide We address the following questions: range of tools with teaching, playful and interactive • Why should we manage energy? ENMSEA features, such as games, quizzes, and more. We believe that people learn better using these methods, and • How will energy management apply to behaviours are permanently changed. my department? We tailor our sessions to each organisation according • What’s my role in energy performance to its employees’ profile and to the company culture improvement? and values. ISO 50001 IMPLEMENTATION WORKSHOPS WORKSHOP 3 - IT’S ALL ABOUT PEOPLE WORKSHOP 1 - GETTING STARTED • Responsibilities and competence requirements • ENMS boundaries and scope • Training needs • Top management representative • Communication plan • Purchasing and asset management • Information availability • Document and records control ENMSW WORKSHOP 2 - SETTING THE ENERGY WORKSHOP 4 - ENERGY MANAGEMENT MANAGEMENT SYSTEM GOALS SYSTEM IMPROVEMENT • Energy review • Nonconformities • Legal requirements • Improvement opportunities • Objectives and targets • Corrective and preventive action • Metering and targeting • Internal audits plan • Performance indicators • Internal auditors’ competence • Programme • Compliance evaluation • ENMS review5 TEL: +44 (0)1276 697 777 • FAX: +44 (0)1276 697 696 • WWW.TRAINING.UK.SGS.COM • ALL PRICES ARE EXCLUSIVE OF VAT 5
  6. 6. SUSTAINABLE EVENTS BS 8901 (ISO 20121) AWARENESS • LEVEL ONE 1 DAY • £315 This course aims to explain what sustainable events are, how to plan and APRIL 23 HEATHROW SEAW deliver a sustainable event, and how to implement a management system according to the BS 8901 (ISO 20121) standard. BS 8901 (ISO 20121) IMPLEMENTATION • LEVEL TWO 2 DAYS • £620 This course aims to equip participants with the knowledge and skills SEIMP needed to effectively implement a Sustainable Events Management APRIL 26 HEATHROW System (SEMS), in accordance with BS 8901 (ISO 20121). BS 8901 (ISO 20121) INTERNAL AUDITOR • LEVEL TWO 2 DAYS • £620 This course aims to equip participants with the knowledge and skills APRIL 24 HEATHROW SEIA needed to effectively audit a Sustainable Events Management System (SEMS), in accordance with BS 8901 (ISO 20121) and using ISO 19011 audit techniques effectively. SUSTAINABILITY ISSUES IDENTIFICATION AND EVALUATION • LEVEL TWO 1 DAY SESIW This workshop focuses on different methodologies used to identify all Please call +44 (0)1276 697 777 ranges of sustainability issues related to event life cycle stages and for a no obligation quote evaluation techniques. SUPPLY CHAIN MANAGEMENT • LEVEL TWO 1 DAY SESMW Sustainable events rely heavily on suppliers’ engagement and commitment Please call +44 (0)1276 697 777 to sustainable values. This workshop identifies methodologies that can be for a no obligation quote put in place to achieve an effective supply chain management. Please see page 2 for a description of course formats66 UKTRAINING@SGS.COM • SGS CERTIFIED COMPANIES RECEIVE 10% DISCOUNT OFF ALL OUR TRAINING SOLUTIONS
  7. 7. STAKEHOLDER IDENTIFICATION AND ENGAGEMENT TECHNIQUES 1 DAY • LEVEL TWO SESHW Please call +44 (0)1276 697 777 This workshop focuses on the identification and engagement of for a no obligation quote stakeholders. This step is critical to sustainability issues identification and evaluation. Participants will be able to consider all relevant stakeholders’ points of view and deploy them into the SEMS. SUSTAINABILITY PERFORMANCE INDICATORS • LEVEL TWO 1 DAY Sustainability Performance Evaluation enables organisations to assess Please call +44 (0)1276 697 777 SESPW the status of their sustainability performance, and identify areas for a no obligation quote for improvement. The selection of key performance indicators (KPI) are an important factor in SEMS implementation and can help an organisation demonstrate performance improvement to a variety of stakeholders. CONTINUAL IMPROVEMENT TECHNIQUES • LEVEL TWO 1 DAY This workshop will provide guidance on how to identify, evaluate and IMPTW Please call +44 (0)1276 697 777 implement improvement opportunities in sustainability management. for a no obligation quote COURSE – IEMSA “A VERY W ELL STRU GOOD PA CTURED & CE WITH N RUN COU O WASTIN RSE. Will Watt G OF TIME s, Kerr y F .“ oods7 TEL: +44 (0)1276 697 777 • FAX: +44 (0)1276 697 696 • WWW.TRAINING.UK.SGS.COM • ALL PRICES ARE EXCLUSIVE OF VAT 7
  8. 8. SUSTAINABILITY STRATEGY In this series of workshops, we will screen all sustainability issues related to your business and support you with planning your sustainability strategy. The workshops are prepared beforehand, based on the characterisation of your business and markets, and through the identification of key personnel that must be involved in one or more sessions. SUSTAINABILITY MANAGEMENT AND TEAM COACHING TRAIN THE TRAINER AND IN-HOUSE STRATEGY WORKSHOPS Coaching includes: assisting INDUCTION PROGRAMMES The sessions are structured so that individuals in identifying goals, Including: supporting staff to become the outputs of each session are used communicating effectively with internal sustainability trainers and to in those that follow, until the ultimate peers, staff and external stakeholders, deliver induction programmes. goal is completed. prioritising tasks and managing projects, and embedding SUSTAINABILITY CHAMPIONS 1. How does my business interact with environmental management across society and the environment? Including: training and coaching staff all organisational activities. 2. How can society and environmental to engage with main stakeholders, issues threaten my business? to assist with the identification of CORPORATE EVENTS present and foreseen risks and 3. In what way can society and Including: designing bespoke opportunities, dynamic enhancement environmental issues benefit programmes contextualised to specific of project teams, and results my business? services or themes. The delivery of dissemination across the organisation. 4. Which issues are most important large-scale presentations and training to me? seminars, and arranging key speakers 5. How can I integrate them in my to attend transformational practice business strategy and plans? sessions. AUDIT AND ASSESSMENT We can help you identify where the biggest opportunities and risks lie. Whether it’s related to cost saving, entering new markets, achieving legal compliance, or improving your reputation and your relationship to the local community, we screen all opportunities and risks related to your organisation. Please see page 2 for a description of course formats88 UKTRAINING@SGS.COM • SGS CERTIFIED COMPANIES RECEIVE 10% DISCOUNT OFF ALL OUR TRAINING SOLUTIONS
  9. 9. ENVIRONMENTAL MANAGEMENT SYSTEMS INTRODUCTION AND AWARENESS TO ISO 14001:2004 • LEVEL ONE 1 DAY • £315 EMSFTC An introduction for anyone involved in the development, implementation MARCH 15 HEATHROW and management of an Environmental Management System. Once completed, you will be able to register for an EMS MARCH 30 WALES Internal or Lead Auditor training course. JUNE 14 MANCHESTER ENVIRONMENTAL LEGISLATION AND COMPLIANCE • LEVEL ONE 1 DAY • £315 EMSCOMP This course takes a practical approach to legislative compliance and MARCH 14 HEATHROW how it can be managed within an Environmental Management System. THE 8-HOUR ENVIRONMENTAL MANAGER • LEVEL ONE 1 DAY • £315 This one day training course covers the fundamentals of Environmental MARCH 14 MANCHESTER Management Systems from the manager’s perspective – turning the 8HEM principles and requirements into operational planning. This course is suitable for those who have recently filled the Environmental Manager role and other functions directly involved in these areas. IMPLEMENTING ISO 14001:2004 • LEVEL TWO 2 DAYS • £620 Designed for anyone who needs to develop the necessary skills to EMSIMP MAY 9 HEATHROW implement and maintain an effective Environmental Management System to meet the requirements of ISO 14001. When you have completed this course, you will be able to register for an EMS Internal or Lead Auditor training course. ISO 14001:2004 INTERNAL AUDITOR • LEVEL TWO 2 DAYS • £620 Designed for anyone who needs to develop the knowledge and JANUARY 1 WALES IEMSA skills needed to assess and report on the conformance and effective implementation of processes, and the continuous improvement JANUARY 18 COVENTRY of systems. MARCH 21 BELFAST MAY 16 HEATHROW MAY 30 WALES9 TEL: +44 (0)1276 697 777 • FAX: +44 (0)1276 697 696 • WWW.TRAINING.UK.SGS.COM • ALL PRICES ARE EXCLUSIVE OF VAT 9
  10. 10. ENVIRONMENTAL MANAGEMENT SYSTEMS LEAD ENVIRONMENTAL AUDITOR • LEVEL THREE 5 DAYS • £1085 Designed for anyone who wants to gain the knowledge and skills JANUARY 30 HEATHROW necessary to audit management systems against ISO 14001:2004. EMSLAC When you have successfully completed this course, you will have met FEBRUARY 27 WALES the training requirements to apply for registration as an IRCA EMS Auditor MARCH 5 MILTON KEYNES or Lead Auditor and be able to join in a conversion course to transfer your MARCH 26 NEWCASTLE skills to a different management system. JUNE 25 COVENTRY Course certified by IRCA. Number A17262. JUNE 25 WALES IEMA approved. AUDITOR CONVERSION TO ISO 14001:2004 COURSE • LEVEL THREE 3 DAYS • £760 This course is for those who have successfully completed a QMS or FEBRUARY 8 HEATHROW EMSACC OHSAS Lead Auditor course. The programme is designed to broaden participants’ skills and give them a thorough understanding of EMS MARCH 20 WALES requirements and audit criteria. Once completed, you will be able to enrol JUNE 20 NEWCASTLE on an Integrated Management Systems Auditor course. Course certified by IRCA. Number A17294. SLAC COURSE – EM Y URSE MET M TS OF THE CO “ALL ELEMEN LAINTS. COURSE WAS N. NO COMP L WORK EXPECTATIO H PRACTICA NED WITH ENOUG WELL DESIG VERSUS LE CTURES.” Drilling afferty, Stena Louise McC Please see page 2 for a description of course formats1010 UKTRAINING@SGS.COM • SGS CERTIFIED COMPANIES RECEIVE 10% DISCOUNT OFF ALL OUR TRAINING SOLUTIONS
  11. 11. PHASED APPROACH TO ENVIRONMENTAL MANAGEMENT SYSTEMS ISO 14005 uses a phased approach to implementing an Environmental Management System. This can grow to meet the requirements of the International Standard for Environmental Management System ISO 14001. A phased approach offers several advantages. Users can implement their system step by step, adding or expanding elements as they provide value to the organisation. IMPLEMENT IDENTIFY SELECT ONE MANAGEMENT CHOOSE ANOTHER COMPLETE ENVIRONMENTAL ENVIRONMENTAL SYSTEM ELEMENTS ENVIRONMENTAL ISO 14001 OPPORTUNITIES OPPORTUNITY TO ADDRESS THIS OPPORTUNITY MANAGEMENT AND RISKS OR RISK OPPORTUNITY OR RISK SYSTEM OR RISK AUDIT AND ASSESSMENT TRAINING AND TECHNICAL TRAIN THE TRAINER AND IN-HOUSE We can help you to identify where the DEVELOPMENT INDUCTION PROGRAMMES biggest opportunities and risks lie. We support you with building internal Including: supporting staff to become Whether it’s related to cost saving, technical capabilities through the internal sustainability trainers and to entering new markets, achieving legal delivery of workshops aimed at those deliver induction programmes. compliance, or improving your different environmental opportunities reputation and your relationship to the and risks you have chosen to address. ENVIRONMENTAL CHAMPIONS local community, we screen all For every chosen environmental Including: training and coaching staff opportunities and risks related to your area, we will go through the different to engage with main stakeholders, organisation. related management stages: to assist with the identification of characterisation, legal requirements, present and foreseen risks and training and awareness, operational opportunities, dynamic enhancement MANAGEMENT AND TEAM COACHING control and monitoring. of project teams, and results Coaching includes: assisting You can choose to attend workshops dissemination across the organisation. individuals in identifying goals, on several themes at once, or in a communicating effectively with sequential order according to your peers, staff and external stakeholders, resources and management priorities. prioritising tasks and managing projects, and embedding CORPORATE EVENTS environmental management Including: designing bespoke across all organisational activities. programmes contextualised to specific services or themes. The delivery of large-scale presentations and training seminars, and arranging key speakers to attend transformational practice sessions.11 TEL: +44 (0)1276 697 777 • FAX: +44 (0)1276 697 696 • WWW.TRAINING.UK.SGS.COM • ALL PRICES ARE EXCLUSIVE OF VAT 11
  12. 12. QUALITY MANAGEMENT SYSTEMS INTRODUCTION TO INTERNAL QUALITY AUDITS • LEVEL ONE 1 DAY • £315 An introduction for anyone who needs to understand how to conduct MARCH 5 BIRMINGHAM effective internal audits, understand the principles of auditing and deal IA1 with typical auditing difficulties. Once completed, you will be able to register for an Internal or Lead Auditor training course. INTRODUCTION & AWARENESS TO ISO 9001:2008 • LEVEL ONE 1 DAY • £315 QMSFTC An introduction for anyone involved in the development, implementation MARCH 6 BIRMINGHAM and management of an ISO 9001:2008 management system. Once completed, you will be able to register for a QMS Internal or Lead Auditor MARCH 23 WALES training course. MAY 15 HEATHROW Course certified by IRCA. Number A17155. THE 8-HOUR QUALITY MANAGER • LEVEL ONE 1 DAY • £315 This one day training course covers the fundamentals of Quality MARCH 13 MANCHESTER 8HQM Management Systems from the manager’s perspective – turning the principles and requirements into operational planning. This course is suitable for those who have recently filled the Quality Manager role and other functions directly involved in these areas. ISO 9001:2008 INTERNAL AUDITOR • LEVEL TWO 2 DAYS • £620 Designed for anyone who needs to develop the knowledge and skills FEBRUARY 7 NEWCASTLE needed to assess and report on the conformance and effective implementation of processes, and the continuous improvement of MARCH 7 BIRMINGHAM IQMSA systems. When you have successfully completed this course and the APRIL 25 HEATHROW QMS FTC, you will have met the training requirements to apply for MAY 16 EDINBURGH registration as an IRCA Internal QMS Auditor and have the opportunity to JUNE 12 MANCHESTER progress on to an ISO 9001:2008 Lead Auditor course. Course certified by IRCA. Number A17156. Please see page 2 for a description of course formats1212 UKTRAINING@SGS.COM • SGS CERTIFIED COMPANIES RECEIVE 10% DISCOUNT OFF ALL OUR TRAINING SOLUTIONS
  13. 13. ISO 9001:2008 LEAD AUDITOR • LEVEL THREE 5 DAYS • £990 Designed for anyone who wants to gain the knowledge and skills JANUARY 23 HEATHROW necessary to audit management systems against ISO 9001:2008, in QMSLAC accordance with ISO 19011. When you have successfully completed FEBRUARY 6 WALES this course, you will have met the training requirements to apply for FEBRUARY 20 COVENTRY registration as an IRCA registered QMS Lead Auditor and be able to MARCH 19 EDINBURGH join a conversion course to transfer your skills to a different MAY 21 LEEDS management system. MAY 21 WALES Course certified by IRCA. Number A17038. JUNE 18 COVENTRY AUDITOR CONVERSION TO ISO 9001:2008 • LEVEL THREE 3 DAYS • £760 This course is for those who have already passed an EMS or OHSAS Lead QMSACC MARCH 20 MANCHESTER Auditor course. The programme is designed to broaden participants’ skills and give them a thorough understanding of QMS requirements and audit criteria. Once completed, you will have the opportunity to register for an Integrated Management Systems Auditor course. COURSE – QMSLAC “IT WAS AN EXCELLENT COURSE LEAD BY A HIGHLY PROFESSIONAL TUTOR.” Irina Molochko, FE Unomedical Ltd.13 TEL: +44 (0)1276 697 777 • FAX: +44 (0)1276 697 696 • WWW.TRAINING.UK.SGS.COM • ALL PRICES ARE EXCLUSIVE OF VAT 13
  14. 14. DIVERSITY AND INCLUSION Our diversity team offer a three-tiered with targeted support in the AUDIT & ASSESSMENT approach to delivery, recognising that areas where you need it most. CONSULTATION SUPPORT organisations are at different stages Although there are clear benefits TRAINING & LEADERSHIP DEVELOPMENT within their diversity journey. Our ACT in working towards the entire Our ACT Now Programme enables you Now Programme enables you to work framework, clients can select from to select which option you require or towards a framework of excellence any of the service options listed: select different parts of each. AUDIT CONSULTATION TRAINING ACHIEVING DIVERSITY SUPPORT DIVERSITY AND INCLUSION TRAINING EXCELLENCE (ADE) Consultancy support on design and For leaders, managers and staff, A framework of best practice will be practical application of equality related helping them work through diversity used to identify which level your policies such as: equality schemes, situations by giving them a non- organisation is currently at. A reasonable adjustment policies, threatening, non-politically correct development route will be planned and flexible working arrangements, and space to explore the issues and actions will be set to move your a bullying and harassment policy. challenges for themselves and organisation through three levels to practically address this in the achieve “diversity excellence”. RAISING PROFILES workplace. Generic diversity programmes and specific programmes Supporting organisations to raise their RAPID APPRAISAL/ covering all diversity strands. quality, inclusion and diversity profile. EQUALITIES CHECKLIST Identification of equality specific MANAGEMENT AND TEAM COACHING A rapid appraisal and equalities targets and objectives linked to the checklist that will enable you to look at equality strategy. Coaching includes: assisting your HR policies and procedures and individuals in identifying goals, ensure that these are being applied in REVIEWING EQUALITY REPRESENTATION increasing managerial effectiveness a practical and fair way. and use of discretion, managing Reviewing equality representation diverse teams, identifying and and recommendations of positive challenging inappropriate behaviour. EQUALITY IMPACT ASSESSMENTS action activities. Internal support on conducting an CORPORATE DIVERSITY EVENTS equality assessment/policy review, DESIGN AND IMPLEMENTATION scoping equality relevance and OF MANAGING DIVERSITY Designing bespoke programmes completion of equality impact contextualised to specific services or COMPETENCE PROGRAMME assessments with appropriate themes. Delivery of large-scale Design and implementation of a recommendation reports. presentations and training seminars. managing diversity competence Arranging key speakers to attend programme with individual equality transformational practice sessions. objectives linked to performance review. TRAIN THE TRAINER AND IN-HOUSE COMMUNITY PARTICIPATION INDUCTION PROGRAMMES Delivery of detailed organisational and Supporting staff to become internal community involvement/consultation diversity trainers and deliver the exercises, focus groups, facilitated Equality and Diversity “Diverse group meetings, or stakeholders Identifier” Induction Programmes. engagement events.1414 UKTRAINING@SGS.COM • SGS CERTIFIED COMPANIES RECEIVE 10% DISCOUNT OFF ALL OUR TRAINING SOLUTIONS
  15. 15. SOCIAL AND ETHICAL ACCOUNTING AND REPORTING INTRODUCTION & AWARENESS TO SOCIAL SYSTEMS • LEVEL ONE 1 DAY • £315 Designed to introduce participants to the social issues and questions FEBRUARY 10 HEATHROW facing today’s organisations, the significance of stakeholder concerns and SSFTC the mechanisms that are being developed to assist organisations in developing these issues. Once completed, you will be able to register for a Social Systems Internal or Lead Auditor training course. SOCIAL SYSTEMS AUDITOR • LEVEL ONE 3 DAYS • £760 This course suits the needs of those wishing to train as auditors SSATC FEBRUARY 28 HEATHROW of Social Systems, and provides the training needed to conduct audits for Social Systems in accordance with SMETA best practice guidelines. SOCIAL SYSTEMS INTERNAL AUDITOR • LEVEL TWO 2 DAYS • £620 Designed to provide participants with the knowledge and skills necessary ISSA FEBRUARY 8 HEATHROW to perform internal audits of Social Systems and help interpret the requirements of Social Systems audit criteria. SOCIAL SYSTEMS LEAD AUDITOR • LEVEL THREE 5 DAYS • £1085 This course is designed to provide confidence to auditors in the MARCH 5 COVENTRY development and conformance of social responsibility specifications of a MAY 21 MANCHESTER SSLAC Social Systems audit. When you have successfully completed this course you will meet the training requirements to apply for registration as an IRCA Social Systems Auditor or Lead Auditor and be able to join a conversion course to transfer your skills to a different management system. Course certified by IRCA. Number A17270 Please see page 2 for a description of course formats15 TEL: +44 (0)1276 697 777 • FAX: +44 (0)1276 697 696 • WWW.TRAINING.UK.SGS.COM • ALL PRICES ARE EXCLUSIVE OF VAT 15
  16. 16. SOCIAL AND ETHICAL ACCOUNTING AND REPORTING ISO 26000 AWARENESS • LEVEL THREE 1 DAY • £315 The course will benefit those planning to develop, implement and FDIS MARCH 14 BIRMINGHAM manage a social responsibility system based on ISO 26000. CORPORATE RESPONSIBILITY • LEVEL THREE 5 DAYS • £2500 Designed to provide participants with the knowledge and skills in best MAY 28 HEATHROW practice corporate responsibility tools and standards. Aimed at those responsible for developing corporate responsibility reports, who provide CRT sustainability assurance and other related consultancy services, and external assurance providers who undertake assurance engagements. Modules can be taken individually or in multiples. Please call our dedicated training services team for further information. LAC COURSE – SS JUST RIGHT; E PACE WAS N T COURSE! TH T AND ANSW ERED “AN EXCELLE S EXCELLEN KNO WLEDGE WA ADE THE TUTOR’S THE TUTOR M ERE ASKED. ALL QUESTIONS THAT W OULD GO IF NEEDED W Y CLEAR AND ND. EVER YTHING VER NE DID N OT UNDERSTA S AGA IN IF SOMEO OVER THING URSE – THAN K YOU.” RESTING CO A VERY INTE zik Barbara Dud Please see page 2 for a description of course formats1616 UKTRAINING@SGS.COM • SGS CERTIFIED COMPANIES RECEIVE 10% DISCOUNT OFF ALL OUR TRAINING SOLUTIONS
  17. 17. BRITISH RETAIL CONSORTIUM (BRC) A PRACTICAL INTRODUCTION TO THE GLOBAL STANDARD FOR PACKAGING 1 DAY AND PACKAGING MATERIALS • LEVEL ONE JANUARY 16 BRISTOL BRC1 Designed for those responsible for implementation of the Standard. This course gives an understanding of the standards requirements and provides a background and introduction to the certification process. GLOBAL STANDARD FOR FOOD SAFETY – 1 DAY CONVERSION FROM ISSUE 5 1 DAY TO ISSUE 6 • LEVEL ONE FEBRUARY 6 BRISTOL Designed for manufacturers, Technical Managers and consultants BRC2 implementing the standard. This course gives an understanding of the changes to the standard, the audit process and corrective action requirements. BRC/RILA GLOBAL STANDARD FOR CONSUMER PRODUCTS ISSUE 3: 1 DAY • £315 A PRACTICAL INTRODUCTION FOR MANUFACTURERS AND RETAILERS • LEVEL ONE MARCH 26 BRISTOL BRC6 The aim of this course is to provide manufacturers and retailers with a basic overview of the Standard, details of what is involved in certification, and an introduction to the first stages of implementing the Standard at a manufacturing site. BRC/RILA GLOBAL STANDARD FOR CONSUMER PRODUCTS ISSUE 3: 2 DAYS • £620 HOW TO IMPLEMENT • LEVEL ONE MARCH 27 BRISTOL The course provides an in-depth explanation of the principles, details and BRCCP requirements of the Global Standard for Consumer Products Issue 3. It explains everything a manufacturer will need to know and understand to be able to implement the Standard at their manufacturing site. It includes details on the benefits of having the Standard for Consumer Products and explains the auditing and certification process.17 TEL: +44 (0)1276 697 777 • FAX: +44 (0)1276 697 696 • WWW.TRAINING.UK.SGS.COM • ALL PRICES ARE EXCLUSIVE OF VAT 17
  18. 18. BRITISH RETAIL CONSORTIUM (BRC) UNDERSTANDING THE REQUIREMENTS OF THE GLOBAL STANDARD FOR 2 DAYS • £620 PACKAGING AND PACKAGING MATERIALS - ISSUE 4 • LEVEL TWO BRC3 JANUARY 17 BRISTOL This course covers the detailed requirements for anyone implementing or auditing against the Standard. UNDERSTANDING THE REQUIREMENTS OF THE GLOBAL STANDARD FOR 2 DAYS • £620 FOOD SAFETY - ISSUE 6 • LEVEL TWO APRIL 23 BRISTOL BRC4 Designed for new auditors, manufacturers and consultants implementing the standard. This course gives an understanding of the standard, the audit process and a background to the certification process. INTERNAL AUDITOR (ALL BRC STANDARDS) • LEVEL TWO 2 DAYS • £620 This course covers the detailed requirements for anyone managing or JUNE 18 BRISTOL carrying out internal audits. The course is a mixture of workshop led BRC5 discussions, practical activities and presentations. On day two, delegates undertake an audit using the skills and techniques learned on day one. Feedback will be given on the case study audit and how to improve auditing techniques. Please see page 2 for a description of course formats1818 UKTRAINING@SGS.COM • SGS CERTIFIED COMPANIES RECEIVE 10% DISCOUNT OFF ALL OUR TRAINING SOLUTIONS
  19. 19. FOOD SAFETY MANAGEMENT SYSTEMS INTRODUCTION AND AWARENESS TO ISO 22000 • LEVEL ONE 1 DAY • £315 FSMSFTC An introduction for anyone involved in the development, implementation FEBRUARY 9 NEWCASTLE and management of a Food Safety Management System. Once completed, you will be able to register for a FSMS Lead Auditor training course. ISO 22000 LEAD AUDITOR • LEVEL THREE 5 DAYS • £1085 FSMSLAC An introduction for anyone involved in the development, implementation JANUARY 30 HEATHROW and management of a Food Safety Management System. Once completed, you will be able to register for a FSMS Lead Auditor MARCH 26 COVENTRY training course. APRIL 30 MANCHESTER Course certified by IRCA. Number A17304. INFORMATION SECURITY MANAGEMENT SYSTEMS INTRODUCTION AND AWARENESS TO ISO 27001 • LEVEL ONE 1 DAY • £315 ISMSFTC An introduction for anyone involved in the development, implementation MARCH 8 WALES and management of an information security management system based on ISO 27001. Once completed, you will be able to register for an ISMS MAY 9 MANCHESTER Lead Auditor training course. ISO 27001 LEAD AUDITOR • LEVEL THREE 5 DAYS • £1085 This course is designed to provide confidence to auditors in the MARCH 5 HEATHROW development, conformance and effective implementation of processes ISMSLAC and the continuous improvement of systems. When you have successfully JUNE 11 MANCHESTER completed this course, you meet the training requirements to apply for registration as an IRCA ISMS Auditor or Lead Auditor and will be able to join a conversion course to transfer your skills to a different management system. Course certified by IRCA. Number A17279.19 TEL: +44 (0)1276 697 777 • FAX: +44 (0)1276 697 696 • WWW.TRAINING.UK.SGS.COM • ALL PRICES ARE EXCLUSIVE OF VAT 19
  20. 20. FORESTRY STEWARDSHIP COUNCIL (FSC) INTRODUCTION AND AWARENESS TO FSC • LEVEL ONE 1 DAY • £315 Designed to provide participants with a better understanding of the Forest FEBRUARY 21 HEATHROW FSCFTC Stewardship Council (FSC) Chain of Custody (CoC) and its requirements. The approach will be systematic and easy to understand in assisting participants to implement their companies’ FSC CoC system in line with the requirements. FSC TRADEMARK AWARENESS WORKSHOP • LEVEL ONE 1 DAY • £315 This workshop aims to provide participants with a better understanding of FSCTFTC FEBRUARY 22 HEATHROW the Forest Stewardship Council (FSC) Chain of Custody (CoC) Trademark requirements. The approach will be systematic and easy to understand in assisting participants to meet the requirements of the FSC Trademark Standard (FSC-STD-50-001 (V1-2) EN). FSC AND PEFC INTRODUCTION, AWARENESS AND MAINTENANCE 2 DAYS • £620 • LEVEL TWO FEBRUARY 23 HEATHROW This course aims to provide participants with a better understanding of PEFTC Chain of Custody (CoC) Management systems and their key requirements. The approach will be systematic and easy to understand in assisting participants to implement and maintain their companies’ FSC and PEFC Chain of Custody systems in line with the Standards requirements. COURSE – IA CSE “EXCELLEN T COURSE, & PRACTIC WITH THE R AL APPLICA IGHT MIX O TION. DELE F THEORY WITH NEW GATES WIL SKILLS & P L LEAVE WORK ON P OSITIVE AT REPARING TITUDE FOR FOR AN AS FUTURE Derek Traw SESSMENT. ber, Guildfo ” rd Borough C ouncil Please see page 2 for a description of course formats2020 UKTRAINING@SGS.COM • SGS CERTIFIED COMPANIES RECEIVE 10% DISCOUNT OFF ALL OUR TRAINING SOLUTIONS
  21. 21. SAFETY MANAGEMENT SYSTEMS INTRODUCTION AND AWARENESS TO OHSAS 18001:2007 • LEVEL ONE 1 DAY • £315 An introductory course ideal for those involved in the development, FEBRUARY 28 HEATHROW H&SFTC implementation and management of an OHSAS 18001:2007 Management System. Once completed, you will be able to register for an OH&S MARCH 9 WALES Management System Internal or Lead Auditor training course. OHSAS 18001:2007 INTERNAL AUDITOR • LEVEL TWO 2 DAYS • £620 Designed for anyone who needs to develop the knowledge and skills IH&SA MARCH 1 HEATHROW required to assess and report on the conformance and effective implementation of processes, and the continuous improvement APRIL 19 WALES of systems. JUNE 11 PORTSMOUTH JUNE 19 NEWCASTLE OHSAS 18001:2007 LEAD AUDITOR • LEVEL THREE 5 DAYS • £1085 Designed to provide participants with the knowledge and skills necessary FEBRUARY 13 PORTSMOUTH to audit management systems against OHSAS 18001:2007 When you . H&SLAC have successfully completed this course, you meet the training FEBRUARY 20 HEATHROW requirements to apply for registration as an IRCA OH&S Management MAY 21 EDINBURGH Systems Auditor or Lead Auditor and will be able to join a conversion course to transfer your skills to a different management system. Course certified by IRCA. Number A17048. OH&S MANAGEMENT SYSTEMS AUDITOR CONVERSION COURSE 3 DAYS • £760 • LEVEL THREE JANUARY 9 PORTSMOUTH This course is for those who have already successfully completed a QMS H&SACC JANUARY 24 COVENTRY or EMS Lead Auditor course. The programme is designed to broaden participants’ skills and give them a thorough understanding of OHSAS MAY 8 MANCHESTER 18001 requirements and audit criteria. Once completed, you will have the opportunity to register on an Integrated Management Systems Auditor course. Course certified by IRCA. Number A1689421 TEL: +44 (0)1276 697 777 • FAX: +44 (0)1276 697 696 • WWW.TRAINING.UK.SGS.COM • ALL PRICES ARE EXCLUSIVE OF VAT 21
  22. 22. MEDICAL DEVICES INTRODUCTION TO 93/42/EEC MEDICAL DEVICES DIRECTIVE • LEVEL ONE 1 DAY • £315 Detailed introduction to familiarise delegates about the Medical MARCH 20 HEATHROW MD1 Devices Directive (as amended by Directive 2007/47/EC), and a practical framework for delegates to ensure compliance of their quality systems and technical documentation. INTRODUCTION TO RADIATION STERILIZATION • LEVEL ONE 1 DAY • £315 The objective of this course is to familiarise delegates with the MDGS MAY 1 HEATHROW requirements of ISO 11137 for control of radiation sterilization (in particular gamma radiation sterilization), to allow manufacturers of medical devices to ensure continued compliance. INTRODUCTION TO ETHYLENE OXIDE (EO) STERILIZATION AND ISO 11135 1 DAY • £315 • LEVEL ONE MARCH 28 HEATHROW Introductory course on the key features of ISO 11135 and the Ethylene MDEO Oxide sterilization process, providing awareness of the microbiological controls (such as bioburden before sterilization), to allow medical device manufacturers to comply with regulatory requirements. CONSTRUCTION OF MEDICAL DEVICE TECHNICAL FILE (DIRECTIVE 93/42/EEC) 1 DAY • £315 • LEVEL ONE MARCH 14 HEATHROW Thorough introduction for delegates to understand both the regulatory MDTF requirements for technical documentation under the Medical Devices Directive (as amended by Directive 2007/47/EC) and provide practical guidance on how to construct the technical file to ensure compliance for their medical device. Please see page 2 for a description of course formats2222 UKTRAINING@SGS.COM • SGS CERTIFIED COMPANIES RECEIVE 10% DISCOUNT OFF ALL OUR TRAINING SOLUTIONS
  23. 23. INTRODUCTION TO 98/79/EC IVD MEDICAL DEVICES DIRECTIVE • LEVEL ONE 1 DAY • £315 This course is designed to familiarise quality management, regulatory MDIVD MARCH 27 HEATHROW professionals and IVD device designers with the EC Directive 98/79/EC and the requirements for CE Marking of IVD medical devices. QUALITY SYSTEMS FOR MEDICAL DEVICES • LEVEL TWO 2 DAYS • £620 This intensive course is designed to transfer detailed information about the MARCH 21 HEATHROW MD2 transition of your quality system from ISO 9001 to ISO 13485, and the requirements of EC Directives through lectures from medical device Lead Auditors regularly undertaking Notified Body audits. ISO 13485:2003 INTERNAL AUDITOR • LEVEL TWO 2 DAYS • £620 This intensive course is designed to transfer detailed information about the APRIL 17 HEATHROW MDIA transition of your quality system from ISO 9001 to ISO 13485, and the requirements of EC Directives through lectures from medical device Lead MAY 8 BIRMINGHAM Auditors regularly undertaking Notified Body audits. RISK MANAGEMENT FOR MEDICAL DEVICES • LEVEL ONE 1 DAY • £315 This course provides a comprehensive introduction to the key elements MAY 10 BIRMINGHAM MDRM of risk management for medical devices, using the harmonised standard ISO 14971, and aims to give delegates a practical foundation in the relationship between risk management, the regulatory requirements and their quality system. COURSE – IQMSA “THE TUTOR WAS APPROACHABLE ANSWER ANY QU & ABLE TO ESTIONS I HAD. EXCEEDED ALL OF TRAINING MY EXPECTATIO Heathe NS.” r Hanson, FIM Services Ltd23 TEL: +44 (0)1276 697 777 • FAX: +44 (0)1276 697 696 • WWW.TRAINING.UK.SGS.COM • ALL PRICES ARE EXCLUSIVE OF VAT 23
  24. 24. GOOD MANUFACTURING PRACTICES (GMP) ISO 22716 COSMETICS - GUIDELINES ON GOOD MANUFACTURING 2 DAYS PRACTICES (GMP) Please call +44 (0)1276 697 777 This course will provide you with a basic understanding of good for a no obligation quote manufacturing practices for Cosmetic manufacturing organisations. This interactive classroom training will focus on state-of-the-art requirements for a GMP system, and will also contain numerous implementation examples and case studies. GOOD MANUFACTURING PRACTICES (GMP) FOR THE 2 DAYS PHARMACEUTICAL INDUSTRY Please call +44 (0)1276 697 777 This course will provide practical examples and case studies on Good for a no obligation quote Manufacturing Practices for the pharmaceutical industry. The interactive classroom training will assist attendees that are interested to improve the quality structure in their organisations, up to the level of current standards of GMP . Please see page 2 for a description of course formats2424 UKTRAINING@SGS.COM • SGS CERTIFIED COMPANIES RECEIVE 10% DISCOUNT OFF ALL OUR TRAINING SOLUTIONS
  25. 25. CUSTOMER SERVICE CUSTOMER SERVICE EXCELLENCE AWARENESS • LEVEL ONE 1 DAY The focus of this one day hands-on course is to prepare an application to CSEFTC Please call +44 (0)1276 697 777 meet the Standard. The elements within each of the Standard’s five criteria for a no obligation quote are explored and participants relate these to their own organisation. CUSTOMER SERVICE EXCELLENCE SEMINAR • LEVEL ONE 1/2 DAY CSESEM This half-day seminar allows you to understand how the key drivers of Please call +44 (0)1276 697 777 customer satisfaction are embedded in the new Standard, and how they for a no obligation quote are relevant to service delivery today. The session will also describe the Customer Service Excellence requirements. CUSTOMER SERVICE EXCELLENCE ASSESSOR • LEVEL TWO 2 DAYS IACSE Designed to enable participants to gain a grounding of the principles Please call +44 (0)1276 697 777 of Customer Service Excellence, conduct effective internal assessments for a no obligation quote and understand the principles of assessment, evidence review and verification. INTRODUCTION AND AWARENESS TO ISO 10002:2004 • LEVEL TWO 2 DAYS • £620 This course is designed to provide guidance in developing an open and CSFTC MAY 2 HEATHROW responsive complaints-handling process, enabling participants to enhance their ability to resolve complaints and identify trends and eliminate causes of complaints. ALSO AVAILABLE: CUSTOMER SERVICE EXCELLENCE WEBINARS After the success of the introduction to Customer Service Excellence Webinars in 2009, 2010 and 2011, we have added more dates for 2012. If you have not already attended the introduction webinar, register for your free place now! SGS will soon be releasing the dates of its subject specific webinars. Please contact us for more information: UKTRAINING@SGS.COM or +44 (0)1276 697 777 WWW.TRAINING.UK.SGS.COM25 TEL: +44 (0)1276 697 777 • FAX: +44 (0)1276 697 696 • WWW.TRAINING.UK.SGS.COM • ALL PRICES ARE EXCLUSIVE OF VAT 25
  26. 26. IT MANAGEMENT SYSTEMS ISO 20000 LEAD AUDITOR • LEVEL THREE 5 DAYS • £1085 This course will provide you with a basic understanding of good MARCH 26 HEATHROW ITSMSLAC manufacturing practices for Cosmetic manufacturing organisations. This interactive classroom training will focus on state-of-the-art requirements for a GMP system, and will also contain numerous implementation examples and case studies. Course certified by IRCA. Number A17404 BUSINESS CONTINUITY MANAGEMENT BUSINESS CONTINUITY AUDITOR/LEAD AUDITOR • LEVEL THREE 5 DAYS • £1100 Designed for anyone who has a basic knowledge of the requirements of MARCH 26 HEATHROW the BS 25999 Standard, and needs the skills and knowledge to perform BCMSLAC first, second and third-party audits of Business Continuity Management Systems. When you have successfully completed this course, you meet the training requirements to apply for registration as an IRCA BCMS Auditor or Lead Auditor and will be able to join a conversion course to transfer your skills to a different management system. Course certified by IRCA. Number A17494 INTEGRATED MANAGEMENT SYSTEMS INTEGRATED MANAGEMENT SYSTEMS AUDITOR • LEVEL THREE 3 DAYS • £760 A practical approach to auditing and understanding the principles and IMS JANUARY 10 WALES mechanisms for the integration of Quality, Environmental and Health & Safety Management Systems. MARCH 20 HEATHROW APRIL 24 WALES Please see page 2 for a description of course formats2626 UKTRAINING@SGS.COM • SGS CERTIFIED COMPANIES RECEIVE 10% DISCOUNT OFF ALL OUR TRAINING SOLUTIONS
  27. 27. PRESENTATION SKILLS ACCELERATED LEARNING PROGRAMME 2 DAYS • £620 This 2-day workshop will enable you to apply accelerated learning MAY 9 HEATHROW techniques to training courses, thereby enhancing the learning experience for participants. The course is aimed at experienced trainers who are AL seeking practical help in applying interactive student-centred learning methods to your courses. This is a practical programme in which you will learn about and experience a range of learning techniques that you can take away and use immediately. LEADERSHIP AND MANAGEMENT ACADEMY New for 2012, SGS is launching • Business continuity management Topics can be delivered in a variety the Leadership and Management • Corporate risk, problem solving of innovative ways, at a variety of Academy. The aim is to help develop and decision making locations, with a variety of durations the leadership and management dependent on your needs. skills of current and future leaders • Ethical leadership Courses can be accredited facilitating the growth of • Finance for non-finance managers with nationally recognised organisations and the economy. • Leading people through change, qualifications up to masters level, SGS offer a complimentary needs mergers and acquisitions and additionally SGS can offer analysis to establish issues and • People and performance one-to-one executive coaching. areas for development pertinent to management you, designing, delivering and FOR MORE INFORMATION ON • Strategy and strategic thinking evaluating a range of specifically THIS COURSE, PLEASE CONTACT tailored services covering areas • Vision and values THE TRAINING TEAM ON such as: +44 (0)1276 697 777. FOUND WHAT YOU ARE LOOKING FOR? The final step is to book with us. +44 (0)1276 697 777 TRAINING.UK.SGS.COM @ UKTRAINING@SGS.COM If you haven’t quite found what you are looking for, please do contact our training team as we offer many bespoke options, tailored to your needs.27 TEL: +44 (0)1276 697 777 • FAX: +44 (0)1276 697 696 • WWW.TRAINING.UK.SGS.COM • ALL PRICES ARE EXCLUSIVE OF VAT 27
  28. 28. © 2011 SGS SOCIÉTÉ GÉNÉRALE DE SURVEILLANCE SA – ALL RIGHTS RESERVED 5366/1111 WWW.SGS.COM

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