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BWxD 2012: Research in Design for Development

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Presentation given at the 2012 Better World by Design conference, for a panel under the topic of "How do we design for others? Research in Design for Development."

This panel examines the role of user research in design for international development. How can designers work across different contexts and cultures and understand what will be effective solutions? How does a knowledge of people, place, and culture inform the design process? Bringing together panelists with a variety of experiences in international work, the panel will focus on the process behind international development projects and explore the role of designers in this context.

Published in: Design
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BWxD 2012: Research in Design for Development

  1. 1. SARAH FATHALLAH Saturday, Sept 29, 2012 RESEARCH IN DESIGN FOR DEVELOPMENT
  2. 2. Hello, My name is Sarah.
  3. 3. is a different approach. Put communities at the heart of problem-solving Takes a systems approach to solutions Creates solutions that meet community + institutional needs
  4. 4. INTRODUCE YOURSELF
  5. 5. INTRODUCE YOURSELF USE YOUR USERS
  6. 6. INTRODUCE YOURSELF USE YOUR USERS BE PREPARED
  7. 7. Building Social Accountability NIGERIA
  8. 8. Reaching Survivors of Human Trafficking NEW YORK CITY
  9. 9. INTRODUCE YOURSELF
  10. 10. AVOID CULTURAL FAUX-PAS
  11. 11. SPEAK THEIR LANGUAGE
  12. 12. HIRE LOCAL FACILITATORS
  13. 13. USE PEOPLE THEY TRUST
  14. 14. INTRODUCE YOURSELF Respect the local cultural context. + Use “connectors”.
  15. 15. USE YOUR USERS
  16. 16. OBSERVE THEIR CONTEXT
  17. 17. OBSERVE WHAT THEY DO
  18. 18. TEST YOUR ASSUMPTIONS
  19. 19. CREATE WITH THEM
  20. 20. Don’t take their word for it. + Learn from them. USE YOUR USERS
  21. 21. BE PREPARED
  22. 22. BE READY
  23. 23. MEET THEM WHERE THEY ARE
  24. 24. BE AVAILABLE
  25. 25. HAVE A PLAN B
  26. 26. Respect people s time. + Remain flexible. BE PREPARED
  27. 27. SO…
  28. 28. INTRODUCE YOURSELF Respect the local culture + Use connectors
  29. 29. INTRODUCE YOURSELF USE YOUR USERS Respect the local culture + Use connectors Observe their context + Learn from them
  30. 30. INTRODUCE YOURSELF USE YOUR USERS BE PREPARED Respect the local culture + Use connectors Observe their context + Learn from them Respect people s time + Remain flexible
  31. 31. EMAIL FIND OUT MORE THANKS! Sarah@theReboot.org www.theReboot.org

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