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The Well-Designed Team: Creating Energy and Sustaining Momentum

Like most people in our field, you want to design and develop inspired products and services, work with smart people, and have a great time doing it. Unfortunately, you probably spend more time in endless meetings, putting out fires, and picking up the pieces of communications gone wrong.

In our workplaces, we have a crisis of teamwork. We have to work together — there's too much knowledge and expertise required for one person to do alone — yet we have little training and even fewer tools to do it.

What if you walked into work every day excited to be there? What if your team spent most of its time amplifying each other's brilliance? It's possible! Sarah and Radically Human have seen this happen with their clients over and over.

The Well-Designed Team is a mindset and an evolving system, designed by Sarah B. Nelson, to take the mystery out of group dynamics and make work WORK. Using a combination of participatory design and relationship systems intelligence, The Well-Designed Team works with common patterns and traps teams find themselves in and provides creative, soul-satisfying ways to get out of them.

In this half-day workshop, Sarah will teach you how to bring creative energy back into your team — and sustain that over a long period of time. In addition to processes, we'll explore the little-discussed (in tech) world of emotions, social dynamics, and physicality, so you can tap into what people are truly passionate about.

The techniques you learn here will complement your UX processes and can be easily included in kick-offs, retrospectives, collaborative workshops, war-rooms, and stand-ups.

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The Well-Designed Team: Creating Energy and Sustaining Momentum

  1. 1. The Well-Designed Team creating and sustaining momentum Sarah B. Nelson | MX 2015 @sarahbeee
  2. 2. creative team developmentwww.radicallyhuman.com creative leadership developmentwww.radicalvisionary.com
  3. 3. creating energy & sustaining momentum Read your team’s energy Choose an effective response
  4. 4. today Work with emotional & creative energy Explore it in uncommon ways Uncover patterns and traps Soul-satisfying ways to work with your team Bring it back to you and your team
  5. 5. breaks? one at about 10:30 and take care of your needs!
  6. 6. tool: alliance what climate do we want to create together?
  7. 7. what fuels a creative team?
  8. 8. fuelsstrong purpose connection with others diversity new information feeling of impact freedom of what and how drainsunclear purpose toxic behaviors uniformity stagnation no feeling of impact restrictive processes
  9. 9. Text
  10. 10. Text
  11. 11. obsessed design
  12. 12. collaborative creativity obsessed
  13. 13. mind body spirit
  14. 14. The Well-Designed Team a mindset and a system designed to take the mystery out of team dynamics and make creative work work
  15. 15. The Well-Designed Team system
  16. 16. system Inception, Birth, Startup Creating Energy and Sustaining Momentum Storms, Messes, and The Shit Changes, Uncertainty, and Disruption Flow and Performance Maintenance and Practice Dissolution, Endings, and New Beginnings
  17. 17. The Well-Designed Team mindset
  18. 18. mind body spirit
  19. 19. clouds & clocks
  20. 20. fascination
  21. 21. who knows what is good and what is bad?
  22. 22. Text Teams a living entity, more than a collection of individuals.Exquisite Corpse Series, Jake Chapman
  23. 23. Photo by Hani Mohammed/AP
  24. 24. Source unknown
  25. 25. Pranav Bhatt/Flickr
  26. 26. Mary Beth Meehan http://marybethmeehan.tumblr.com/
  27. 27. QUALITY INTENSITY dark light low high
  28. 28. emotional climate reference tool
  29. 29. activity 1. Design your alliance 2. Review your scenario and complete the worksheet 3. Brainstorm interventions 4. Create a poster together
  30. 30. tool: alliance what environment do we want to create together?
  31. 31. scenarioA team constantly nitpicks each other. They get in lost in what feels like trivial details — engaging in endless semantic debates, disagreeing about which tools to use, constantly correcting and one-upping each other. What is the emotional climate? What metaphors, images, or colors might you use to describe the emotional climate?
  32. 32. scenarioA team constantly nitpicks each other. They get in lost in what feels like trivial details — engaging in endless semantic debates, disagreeing about which tools to use, constantly correcting and one-upping each other. Why it might be positive This might be norming: defining terms and building trust.  Why it might be a problem This might mask some deeper trust issues and could become toxic if it lasts too long.
  33. 33. tool: antidotes how can you take advantage of emotional contagion to either amplify or shift the environment
  34. 34. scenarioA team constantly nitpicks each other. They get in lost in what feels like trivial details — engaging in endless semantic debates, disagreeing about which tools to use, constantly correcting and one-upping each other. What interventions might you make?
  35. 35. activity 1. Design your alliance 2. Review your scenario and complete the worksheet 3. Brainstorm interventions 4. Create a poster together
  36. 36. The Well-Designed Team tools
  37. 37. tools sensing & specifying emotional antidotes alliance hi/lo dreams 2% truth
  38. 38. QUALITY INTENSITY dark light low high tool: sensing & specifying
  39. 39. tool: antidotes use emotional contagion to either amplify or shift the climate
  40. 40. tool: alliance what climate do we want to create together?
  41. 41. tool: hi/lo dreams what is your highest hope? what is your worst fear? which are you closest too right now?
  42. 42. tool: 2% truth what is the smallest true thing you can discover in this situation?
  43. 43. creative team developmentwww.radicallyhuman.com creative leadership developmentwww.radicalvisionary.com slides: www.radicallyhuman.com/mx15

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