Policy

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presentation from Perk Up Your Policies CE workshop presented by the MA Library System

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Policy

  1. 1. YES! Provide structure to the organization Aids both patrons and staff on acceptable use. Equitable treatment of library users and staff “Library policies define what a library value is…they should be integrally connected to the library’s priorities, mission , goals and objectives.”- Nelson, 8
  2. 2.  Will vary from library to library. › Play up what makes your library special › Highlight unique services Will not please everyone. › Policies are for all, but won’t be liked by all.
  3. 3.  Meeting Room Policy Museum Pass Policy Borrowing/Fine Policy Patron Behavior Policy Computer Use Policy
  4. 4.  Collection Development Policy Library Mission Customer Service Policy Programs/events Policy Patron Privacy Policy
  5. 5.  Creating a new policy? Why? › Identify why a new policy is needed. Is it for a new technology? New services? › Is it because of one person not following the rules? Schedule and write › Schedule the development…remember to include time to write the policy and procedures, train the staff, promote the policy, and evaluation time.
  6. 6.  Policy planning brings out people’s passions. › Remember that policies reflect the library’s point of view, not an individual’s. › Not everyone will agree on the same policy › Use other libraries’ policies as a jumping off point. › Remember to address your library’s needs
  7. 7.  It is up to all staff to ensure that the public are aware of policies and that they are followed. Staff should be involved in every step and receive recognition for their efforts.
  8. 8.  Library of Michigan “four tests”: › Does the policy conform to current law? › Is the policy reasonable? › Can the policy be enforced in a nondiscriminatory manner? › Is the enforcement of the policy measurable?
  9. 9. • Communicate with Internal Audiences • Print and share policy manual with all staff• Communicate with Library Support groups and external audiences• Monitor Implementation • Observe and modify, if needed• Update and Maintain • Schedule review cycle for policies
  10. 10.  MLS’ Policy Collection › http://www.masslibsystem.org/policy- collection/ Creating Policies for Results › Sandra Nelson and June Garcia for the Public Library Association › ALA, 2003 › ISBN: 0838935354

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