Understanding what motivates your
staff (group) may be your single
most desirable skill. Motives are
defined as needs, wants, drives, or
impulses within an individual.
Motives are directed by an
individual’s goals, which may be
conscious or subconscious. (Hersey
and Blanchard, 1988).
Two Categories of Motivation
What are your motivators?
ownership and involvement
Be specific. Do not assume that everyone “knows what
you are talking about”.
Be straightforward. Do not be afraid to assign
tasks. Do not assume that others will volunteer.
Assess the groups’ strengths. The more closely
you can “match” delegated tasks to members’ interests
and strengths, the more likely the task will be completed.
Assess time constraints. Take time limitations into
account when delegating tasks and responsibilities.
Delegating without allowing reasonable time can result in
frustration and resentment.
Recognition and Awards
Publically, privately, formally, informally, again and again.
Provide Rewards. When appropriate rewards are
great motivator. Even candy can make someone come
back to a meeting.
Encourage Friendly Competition. For those
that thrive on competition provide friendly opportunities
that encourage both group cohesion and personal
Newsletters, notes, memos, facebook posting, bulletin
boards are great ways to promote interaction and sense
Personal Contact. Get to know everyone in your
group, take time to listen, learn and respond to the other
members. When someone takes off right away after the
meeting, they can be missing out on the best part.
Ask For Other’s Opinions. When someone feels
valued by a group they will continue to contribute. If
your group interactions consist of 1 or 2 members talking
to everyone, you will loose the others fast.
Motivating through Growth
Provide Training Opportunities.
Even learning business office procedure can motivate
certain group members. Stress topics that members can
find value in.
Go to Conferences/ Workshops. Workshops
and conferences can do wonders for getting your group
energized and on the same page. Team cohesion and
bonding also happen when days are spent together.
Share Information. Leaders of the group should
share as much information as possible with the group
members in order for them to learn and feel value.