SAP FORUM ISTANBUL
Experience the Future of Your Business
Marcus Zelezny, Marc Paczian
OpenText
SAP Extended Enterprise Co...
© 2013 SAP AG. All rights reserved. 2
Extended ECM for Contracts
In the Past
© 2013 SAP AG. All rights reserved. 5
© 2013 SAP AG. All rights reserved. 6
With SAP Extended ECM
© 2013 SAP AG. All rights reserved. 8
© 2013 SAP AG. All rights reserved. 9
© 2013 SAP AG. All rights reserved. 10
Connecting Content with Processes
Processes Content
Business Value
Drive the Work… ...
© 2013 SAP AG. All rights reserved. 11
The Concept of Content Workspaces
SAP
Business
Object
Roles
Data
Transactions
Event...
© 2013 SAP AG. All rights reserved. 12
Ubiquitous Content Access in preferred Environment
Workspace
MS SharePoint *
SAP GU...
Extended ECM Use Cases
© 2013 SAP AG. All rights reserved. 14
Extended ECM for Project Management
 Fragmented project documentation
 Inconsiste...
© 2013 SAP AG. All rights reserved. 15
Extended ECM for Capital Projects
 Difficulty finding content and a lot of unneces...
© 2013 SAP AG. All rights reserved. 16
Extended ECM for Enterprise Asset Mgmt.
Shutdown Turnaround
 Lack of support tools...
© 2013 SAP AG. All rights reserved. 17
Extended ECM for Enterprise Asset Mgmt. Equipment Failure
Analysis
 Lack of suppor...
© 2013 SAP AG. All rights reserved. 18
Extended ECM for SAP ERP Procurement
 Vendor related content fragmented across dif...
© 2013 SAP AG. All rights reserved. 19
What do the best achieve with xECM?
Customer findings after using Extended ECM
50%
...
© 2013 SAP AG. All rights reserved. 20
Why SAP Extended ECM by Open Text?
OpenText is the market leader in ECM and is SAP’...
Thank you!
Contact Details :
Zelezny Marcus
Strategic Engagement Lead:
Marcus.Zelezny@opentext.com
+43 664 833 1834
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Opentext - SAP VE KURUMSAL İÇERİK YÖNETİMİ - SAP Forum 2013

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ECM ile dokümanlarınızı süreçleriniz içinde verimli bir şekilde yönetebileceğiniz, paydaşlar arasında ortak çalışma ortamları yaratabileceğiniz çözümler sunabilirsiniz

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Opentext - SAP VE KURUMSAL İÇERİK YÖNETİMİ - SAP Forum 2013

  1. 1. SAP FORUM ISTANBUL Experience the Future of Your Business Marcus Zelezny, Marc Paczian OpenText SAP Extended Enterprise Content Management
  2. 2. © 2013 SAP AG. All rights reserved. 2
  3. 3. Extended ECM for Contracts
  4. 4. In the Past
  5. 5. © 2013 SAP AG. All rights reserved. 5
  6. 6. © 2013 SAP AG. All rights reserved. 6
  7. 7. With SAP Extended ECM
  8. 8. © 2013 SAP AG. All rights reserved. 8
  9. 9. © 2013 SAP AG. All rights reserved. 9
  10. 10. © 2013 SAP AG. All rights reserved. 10 Connecting Content with Processes Processes Content Business Value Drive the Work… …Provides the Context
  11. 11. © 2013 SAP AG. All rights reserved. 11 The Concept of Content Workspaces SAP Business Object Roles Data Transactions Events Content-Enriched Business Processes Content Business Object Folder StructuresMeta Data Customer ABC ID 4711 Date 21.12.2009 Status Prospect Owner Meier Folder 1 Folder 2 Sub Folder 1 Sub Folder 2 Sub Folder A Sub Folder B Folder 3 Relations Collaboration Roles & Policies Content LifecycleWorkflows Documents ContentWorkspaces
  12. 12. © 2013 SAP AG. All rights reserved. 12 Ubiquitous Content Access in preferred Environment Workspace MS SharePoint * SAP GUI and SAP NW BC SAP NetWeaver® Portal SAP Extended ECM (Web UI) SAP CRM und SAP SRM MS Windows Explorer MS Outlook und MS Office Mobile Devices * * Add-Ons sold separately
  13. 13. Extended ECM Use Cases
  14. 14. © 2013 SAP AG. All rights reserved. 14 Extended ECM for Project Management  Fragmented project documentation  Inconsistent documents and folder structure  Difficulty finding relevant documents or knowledge of similar projects  Content can’t be shared between project members  Disconnect of SAP project data and project content  Secure and long term storage of project deliverables Business Challenges  Dashboard for project worker and project manager provides consistent delivery  Integration of structured and unstructured data ensures traceable and transparent documentation of project  Easy filing and finding of relevant documents related to project  Tight integration between MS office and SAP Modules PS, SD  Levering information and documents from past projects Solution Benefits Key Differentiators:  360° view of all project relevant information  Collaborative Workspace for project member and customer  Full Integration of Office and E-Mail  Unstructured content governed by corporate records management program Need: Comprehensive Control of projects by integration of structured and unstructured content
  15. 15. © 2013 SAP AG. All rights reserved. 15 Extended ECM for Capital Projects  Difficulty finding content and a lot of unnecessary time is spent duplicating efforts  Regulatory process is complex and costly, mistakes are expensive - requiring accuracy, precision and governance  High volume of documents utilized throughout project processes with many creators, approvers and consumers  High interaction with external contractors and employees with significant document exchange and collaboration  Difficulty minimizing rework costs associated to the project Business Challenges  Centralized content associated to the project and managed in standardized structure resulting in easy finding and retrieving.  Streamline regulatory application filings through better organization, collaboration and reducing risk of out of date documents.  Providing a consolidated view of all project content allowing users to effectively communicate instructions and change orders without error.  Rework costs are minimized by providing timely, accurate content to the numerous external parties Solution Benefits Need: To have a single, accurate view into the process and the supporting documents at every stage Key Differentiators:  Comprehensive project view at every stage gate  Flexible accessibility to content associated with project  Productized integration between the desktop and SAP
  16. 16. © 2013 SAP AG. All rights reserved. 16 Extended ECM for Enterprise Asset Mgmt. Shutdown Turnaround  Lack of support tools for documentation, standardization, collaboration and record keeping on shutdown turnaround.  Inability to retrieve and review corporate wide historical shutdown turnaround lessons learned analysis and recommendations for plant equipment repair/replacement.  Maintenance documents and drawings not associated with SAP equipment and plant maintenance data for ongoing asset performance initiatives  Efficiency through predefined workspaces for shutdown, planning and execution to collect information and collaborate with contractors / OEM  Operator, Engineer and Technician access to the historical shutdown maintenance records:  Shortened repair cycles  Reduced costs  Improved safety  Easy-document handling capabilities, enabling non-SAP users to access documentation from within context of SAP maintenance processes Solution Benefits Business Challenges Key Differentiators:  Out-of-the-box SAP solution  Direct access to documentation associated with equipment  Collaboration tools to develop shutdown work packages  Complete documentation of historical maintenance records found within SAP Need: Avoid inaccurate or missing content that leads to shutdown delays, increased costs and an unsafe work environment.  Reduce downtime  Better job planning
  17. 17. © 2013 SAP AG. All rights reserved. 17 Extended ECM for Enterprise Asset Mgmt. Equipment Failure Analysis  Lack of support tools for documentation, standardization, collaboration and records keeping on failure analysis  Inability to retrieve and review historical failure analysis and recommendations for plant equipment  Documents and drawings not associated with SAP equipment and plant maintenance data Business Challenges  Efficiency through predefined workspaces for reliability engineering to collect information and collaborate with vendors/OGM  Operator, Engineer and Technician access to the historical failure analysis records:  Improved production  Shortened repair cycles  Easy-document handling capabilities, enabling non-SAP users to access documentation from within context of SAP-run maintenance process Solution Benefits Need: Automatically connect relevant failure analysis documentation to equipment for improved reliability production and safety Key Differentiators:  Out-of-the-box SAP solution  Direct access to failure analysis documentation  Collaboration tools to develop failure analysis report/recommendations  Complete documentation of failure records found within SAP  Reduce downtime  Decrease safety compromise
  18. 18. © 2013 SAP AG. All rights reserved. 18 Extended ECM for SAP ERP Procurement  Vendor related content fragmented across different applications  Lack of transparency on documents and contracts for one vendor  No connection between SAP data and vendor content  Lack of transparency and visibility into the entire procurement process  Individual instead of collaborative management of vendor correspondence Business Challenges  Combines structured and unstructured content  ECM workspaces for ERP and SRM (vendor, PO, PR, RFQ, …)  Role-based views of content for SAP and non-SAP users  Full text search of documents  Integration with MS Office, MS Windows and Web UI  Unstructured content governed by enterprise records management program Solution Benefits Need: Connect transactional, collaborative and content centric processes Key Differentiators:  Vendor Folder: 360° view of vendor content for all users  Full control of content creation and distribution: versioning and change tracking capabilities  Records Management for business critical documents  Office and E-Mail integration
  19. 19. © 2013 SAP AG. All rights reserved. 19 What do the best achieve with xECM? Customer findings after using Extended ECM 50% Reduced time for Document Handover and Correspondence Mgmt. 30% 50% Reduced time for Asset-related Projects Reduced Costs for Asset Documentation & Document Handling
  20. 20. © 2013 SAP AG. All rights reserved. 20 Why SAP Extended ECM by Open Text? OpenText is the market leader in ECM and is SAP’s strategic partner for ECM solutions Extended ECM offers a productized embedding of ECM in SAP business objects in SAP ERP, CRM, SRM, PLM, PPM, …) Access to all business-relevant information via preferred user interface (SAP GUI, SAP Portal, Web GUI, E-Mail Client, MS Office, MS Windows) Low implementation risk, lower upgrade efforts and lower TCO by native integration between SAP and Open Text with joint product development and roadmap planning – future proof! Only ECM solution in the market premium-qualified, sold, supported, maintained and by SAP itself
  21. 21. Thank you! Contact Details : Zelezny Marcus Strategic Engagement Lead: Marcus.Zelezny@opentext.com +43 664 833 1834

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