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The Future of Work


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We spend a lot of time talking about how technology-driven innovation is defining the future of business. But how does that manifest itself in the workplace? In order to paint that picture, we asked a series of thought leaders and experts what they envision for the future of work. This presentation is a collection of their responses.

Published in: Technology, Business

The Future of Work

  1. The Future of Work © 2013 SAP AG. All rights reserved. Public 1
  2. To help us understand the Future of Work, we asked a series of thought leaders and experts this question: How does the future business keep employees engaged? © 2013 SAP AG. All rights reserved. Public 2
  3. Contributing Thought Leaders Liz Brenner @lizbrenner David Swanson @DavidSwansonSAP Shawn Murphy @shawmu Gabriel Wiskemann Tomiko Wolf @tomiko_SAP Susan Galer @smgaler Jenny Dearborn @DearbornJenny Pat Pettinati Tracey Arnish @tracey_arnish Daniel Newman @danielnewmanUV Martin Gollogly Angela Maiers @AngelaMaiers Kerry Brown @KerryBrownSAP © 2013 SAP AG. All rights reserved. Public 3
  4. Personalizing Employee Development “ Future business keeps employees engaged by providing personalized development combined with flexible working models. There is no “one size fits all” program for employees and their development. ” Liz Brenner Senior Director, Marketing, SAP @lizbrenner Blog link © 2013 SAP AG. All rights reserved. Public 4
  5. Remembering That Soft Factors Matter “ Soft factors will become for more and more important keeping people engaged. People want meaningful work and want to participate in projects, receive exposure to executives, and receive immediately feedback recognition for the work that they did. Gabriel Wiskemann ” Vice President, Global Head Total Rewards, SAP AG Blog link © 2013 SAP AG. All rights reserved. Public 5
  6. Hearing the Recruiter’s Point of View “ Recruiters have to get right into the shoes of the candidate and understand what motivates them. This involves a good understanding of psychology and the „pressure points‟ to probe and unsettle the lateral thinking of people. They also need to build a relationship of trust, honesty, and integrity. ” Tracey Arnish Senior Vice President of Talent, SAP @tracey_arnish Blog link © 2013 SAP AG. All rights reserved. Public 6
  7. Engaging Employees Through Content “ Companies have a better Daniel Newman Co-Founder and CEO of EC3 and Author of "The Millennial CEO" @danielnewmanUV Blog link © 2013 SAP AG. All rights reserved. platform than ever before to share their ideas, goals, visions, and plans. Content through social vehicles are perfect augmentations to traditional corporate communications. ” Public 7
  8. Investing in Career Development and the Community “ The attraction of work to many David Swanson Senior Vice President, Human Resources, SAP @DavidSwansonSAP Blog link © 2013 SAP AG. All rights reserved. has shifted from monetary acceleration and status to cooperation and community awareness and engagement. Organizations that offer career agility, the opportunity to move around to take lateral roles, work internationally, or spend time with a nonprofit will attract and retain the best going forward. ” Public 8
  9. Focusing on Intrinsic Motivation feel a “ For employees tomotivation sense of intrinsic (and, therefore, to feel engaged with his or her organization), we must look past the notion of “carrots and sticks” (rewards and punishments) to get things done. Instead, social psychology supports that employees are motivated when they have autonomy, mastery, and purpose. ” © 2013 SAP AG. All rights reserved. Tomiko Wolf Program Specialist, The Graduate Academy, SAP @tomiko_SAP Blog link Public 9
  10. Building Relationships “ Relationships. Relationships Jenny Dearborn between boss and employee, and employee and employee. If a person has a “buddy” at work, they are more likely to stay. If a person feels their boss cares about them, they are more likely to not just stay, but to invest even more into the company‟s success. ” Chief Learning Officer and Vice President, Cloud Talent Success, SuccessFactors @DearbornJenny Blog Link © 2013 SAP AG. All rights reserved. Public 10
  11. Inviting Everyone to Contribute Fully “ The business of the future keeps its employees engaged by liberating and leveraging their individual and collective genius. The most profound source of motivation, regardless of title or position, is a human being‟s quest for significance. The need to matter does not stem from the ego; it stems from our DNA. ” © 2013 SAP AG. All rights reserved. Angela Maiers Educator, Author, Speaker, and Igniter of #YouMatter @AngelaMaiers Blog link Public 11
  12. Helping Employees Define Their Own Destiny “ By providing them with a means to control their own destiny. The best companies will be those that provide an environment for self-directed learning, monitoring and defining their own career path, and reaching out across the organization without borders and without the organizational silos. ” Martin Gollogly Regional Director, Latin America, SAP Blog link © 2013 SAP AG. All rights reserved. Public 12
  13. Tapping into Employees’ Basic Needs “ It's time that more managers Shawn Murphy Managing Director, Organizational Development, AI Partners and Author of “Creating Joy at Work” @shawmu Blog Link © 2013 SAP AG. All rights reserved. tap into our basic needs as human beings and leverage them to motivate employees. Managers must learn about their employees' strengths (what lights them up) and find ways to adjust the work to line up with each person‟s strengths. ” Public 13
  14. Meeting the Needs of the Millennial Generation “ Millennials definitely bring unique expectations to the workplace. As sensors connect everything, millennials will be even more empowered – expecting connectivity that‟s not just always-on, but seamlessly integrated across company systems, processes, and procedures. ” © 2013 SAP AG. All rights reserved. Susan Galer Communications Director, SAP @smgaler Blog link Public 14
  15. Creating an Environment That Supports Employee Needs “ Future business uses Pat Pettinati Chief Human Resources Officer, SAP Americas Blog Link © 2013 SAP AG. All rights reserved. the HR department as active listeners – guiding the business to what the employees want and need – and then creating a work environment with policies that support those needs. ” Public 15
  16. Meeting Workers’ Desire for Sustainable Business “ Surveys show that the millennial workforce is focused on „better businesses‟ that care about the environment, quality of life, and sustainability. ” Kerry Brown Vice President, Enablement, SAP @KerryBrownSAP Blog link © 2013 SAP AG. All rights reserved. Public 16
  17. To learn more about The Future of Work visit Business Innovation from SAP ©©2013 SAP AG. All rights reserved. 2013 SAP AG. All rights reserved. Public 17 17