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REFERENCEREFERENCE
SERVICESSERVICES
ININ
LIBRARIESLIBRARIES
EVOLUTION OFEVOLUTION OF
REFERENCE SERVICESREFERENCE SERVICES
CONCEPT ORIGINATED IN USA IN 1875
IN INDIA REFERENCE SERVICE...
ACCORDING TOACCORDING TO
Dr. S.R. RANGANATHANDr. S.R. RANGANATHAN
RIGHT CONTACT MEANS “CONTACT BETWEEN
THE RIGHT READER AN...
ACCORDING TOACCORDING TO
HUTCHINSHUTCHINS
REFERENCE WORK INCLUDES
THE DIRECT, PERSONAL AID WITHIN A LIBRARY
TO PERSONS IN ...
EVOLUTION OFEVOLUTION OF
LIBRARIESLIBRARIES
EARLY LIBRARIES STORE HOUSE OF BOOKS
MODERN LIBRARIES SERVICE INSTITUTIONS, TH...
NEED OFNEED OF
REFERENCE SERVICEREFERENCE SERVICE
 INITIATION OF NEW COMERS
 TO HELP RESEARCH SCHOLARS
 TO SERVE PASSIV...
KINDS OFKINDS OF
REFERENCE SERVICEREFERENCE SERVICE
 SERVICE TO THE FRESH READER
 SERVICE TO A GENERAL READER
 READY RE...
RRS & LRSSRRS & LRSS
RRS LRRS
TIME
INVOLVED
FACT FINDING IN
SHORT TIME (ON THE
SPOT, WITHIN FEW
MINUTES)
NO IMMEDIATE SOLU...
RENDERING RRS & LRSSRENDERING RRS & LRSS
RRS
 FAMILIARIZATION WITH NEW REFERENCE BOOKS
 SUPPLYING ITEMS
 ACQUAINTING TH...
RENDERING RRS & LRSSRENDERING RRS & LRSS
LRRS
 PROBLEM IS CORRECTLY UNDERSTOOD
 WORKING KNOWLEDGE OF THE SUBJECT IS ACQU...
REFERENCEREFERENCE
LIBRARIANLIBRARIAN
ESSENTIAL QUALIFICATIONSESSENTIAL QUALIFICATIONS
OFOF
REFERENCE STAFFREFERENCE STAFF
 INTELLIGENCE
 RESOURCEFULNESS
 IN...
REFERENCE MATERIALREFERENCE MATERIAL
ACCORDING TO WG JORDON
“ THE CLEARING HOUSE OF KNOWLEDGE. THEY
ARE LIBRARY IN MINIATU...
REFERENCEREFERENCE
MATERIALMATERIAL
CHARACTERISTICS OFCHARACTERISTICS OF
REFERENCE TOOLSREFERENCE TOOLS
NOT FOR CONTINUOUS READING
MEANT FOR CONSULTATION
LACK...
REFERENCE MATERIALREFERENCE MATERIAL
DICTIONARIES
ENCYCLOPEDIA (GENERAL, SUBJECT WISE)
ATLAS
YEAR BOOKS / ALMANACS
BIOGRAP...
ENCYCLOPEDIASENCYCLOPEDIAS
THE ENCYCLOPEDIAS BRITANNICA [24 VOL ]
MCGRAW-HILL ENCYCLOPEDIA OF SCIENCE & TECH [15 VOL]
OXFO...
DICTIONARYDICTIONARY
THE SHORTER OXFORD DICTIONARY [2 VOL]
THE CONCISE OXFORD DICTIONARY
DICTIONARY OF MODERN ENGLISH USAG...
DICTIONARYDICTIONARY
THE SHORTER OXFORD DICTIONARY [2 VOL]
THE CONCISE OXFORD DICTIONARY
DICTIONARY OF MODERN ENGLISH USAG...
YEAR BOOKS &YEAR BOOKS &
ANNUALSANNUALS
WHITAKER’S ALMANAC
STATESMAN’S YEAR BOOK
CSR YEAR BOOK
MANORAMA YEAR BOOK
INDIA : ...
INDEX OF NEWSPAPERSINDEX OF NEWSPAPERS
KEESING’S CONTEMPORARY ARCHIVES
ASIAN RECORDER
BRITISH NATIONAL BIBLIOGRAPHY
BOOKS ...
LIBRARIANLIBRARIAN
A KNOWLEDGEA KNOWLEDGE
MANAGESMANAGES
CONCLUSIONCONCLUSION
QUESTIONS TO THE CLASSQUESTIONS TO THE CLASS
 WHAT DO YOU MEAN BY REFERENCEWHAT DO YOU MEAN BY REFERENCE
SERVICES ?SERVIC...
QUESTIONS BY THE CLASSQUESTIONS BY THE CLASS
??
HOME ASSIGNMENTHOME ASSIGNMENT
 EXPLAIN VARIOUS CHARACTERISTICS OF AEXPLAIN VARIOUS CHARACTERISTICS OF A
REFERENCE LIBRAR...
CONCLUSION
THANK YOU !
Reference services in Libraries
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Reference services in Libraries

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Meaning and Importance of Reference Services in Libraries

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Reference services in Libraries

  1. 1. REFERENCEREFERENCE SERVICESSERVICES ININ LIBRARIESLIBRARIES
  2. 2. EVOLUTION OFEVOLUTION OF REFERENCE SERVICESREFERENCE SERVICES CONCEPT ORIGINATED IN USA IN 1875 IN INDIA REFERENCE SERVICES EVOLVED AFTER PUBLICATION OF “FIVE LAWS OF LIBRARY SCIENCE” BY DR SR RANGANATHAN IN 1931 RANGANATHAN PIONEERED REFERENCE SERVICES IN INDIA AT MADRAS UNIVERSITY(1937) PHENOMENON OF REFERENCE SERVICES ARE RELATIVELY NEW IN INDIA (30-35 YRS OLD)
  3. 3. ACCORDING TOACCORDING TO Dr. S.R. RANGANATHANDr. S.R. RANGANATHAN RIGHT CONTACT MEANS “CONTACT BETWEEN THE RIGHT READER AND THE RIGHT BOOK AT THE RIGHT TIME AND IN RIGHT PERSONAL WAY” REFERENCE SERVICE “ESTABLISHING CONTACT BETWEEN READER AND BOOK BY PERSONAL SERVICE”
  4. 4. ACCORDING TOACCORDING TO HUTCHINSHUTCHINS REFERENCE WORK INCLUDES THE DIRECT, PERSONAL AID WITHIN A LIBRARY TO PERSONS IN SEARCH OF INFORMATION FOR WHATEVER PURPOSE AND ALSO VARIOUS LIBRARY ACTIVITIES ESPECIALLY AIMED AT MAKING INFORMATION AS EASILY AVAILABLE AS POSSIBLE
  5. 5. EVOLUTION OFEVOLUTION OF LIBRARIESLIBRARIES EARLY LIBRARIES STORE HOUSE OF BOOKS MODERN LIBRARIES SERVICE INSTITUTIONS, THEY ACQUIRE MATERIAL, PROCESSES IT AND MAKE IS AVAILABLE FOR USE RATHER THAN PRESERVATION
  6. 6. NEED OFNEED OF REFERENCE SERVICEREFERENCE SERVICE  INITIATION OF NEW COMERS  TO HELP RESEARCH SCHOLARS  TO SERVE PASSIVE CLIENTELE  TO HELP ABSENTEE ENQUIRER
  7. 7. KINDS OFKINDS OF REFERENCE SERVICEREFERENCE SERVICE  SERVICE TO THE FRESH READER  SERVICE TO A GENERAL READER  READY REFERENCE SERVICE (RRS)  LONG RANGE REFERENCE SERVICE (LRRS)
  8. 8. RRS & LRSSRRS & LRSS RRS LRRS TIME INVOLVED FACT FINDING IN SHORT TIME (ON THE SPOT, WITHIN FEW MINUTES) NO IMMEDIATE SOLUTION. IT MAY TAKE HOUR, DAYS, MONTHS OR YEARS MATERIAL USED REFERENCE BOOKS, DICTIONARIES, ENCYCLOPEDIAS, INDEXED, ABSTRACTS, GUIDE BOOKS ETC MAY START WITH A REFERENCE BOOK BUT CONTINUED IN ALTERNATE BOOKS, PAMPHLETS, PERIODICALS ETC. NATURE OF INFORMATION AVAILABLE IN REFERENCE BOOKS MAY BE EXTENDED TO PERIODICALS, NEWSPAPERS, RESEARCH PAPERS ETC
  9. 9. RENDERING RRS & LRSSRENDERING RRS & LRSS RRS  FAMILIARIZATION WITH NEW REFERENCE BOOKS  SUPPLYING ITEMS  ACQUAINTING THEMSELVES WITH THEIR NATURE AND SCOPE SERVICES  TRAINING THE ENQUIRER IN FACT FINDING  SETTING THE ENQUIRER ON THE RIGHT PATH  FURNISHING THE EXACT INFORMATION
  10. 10. RENDERING RRS & LRSSRENDERING RRS & LRSS LRRS  PROBLEM IS CORRECTLY UNDERSTOOD  WORKING KNOWLEDGE OF THE SUBJECT IS ACQUIRED  PUBLISHED AND UNPUBLISHED SOURCES BE TAPPED  HELP FROM OUTSIDE SOURCES OBTAINED SERVICES  PROVIDING EXACT SERVICE  PLACING THE ENQUIRER IN DIRECT CONTACT WITH THE SOURCE OF INFORMATION
  11. 11. REFERENCEREFERENCE LIBRARIANLIBRARIAN
  12. 12. ESSENTIAL QUALIFICATIONSESSENTIAL QUALIFICATIONS OFOF REFERENCE STAFFREFERENCE STAFF  INTELLIGENCE  RESOURCEFULNESS  INTEREST  IMAGINATION, PLEASANTNESS, TACT, DEPENDABILITY, MEMORY, ALERTNESS, SPEED, PATIENCE, CO-OPERATION, COURTESY, INITIATIVE AND INDUSTRIOUSNESS  GENERAL & PROFESSIONAL KNOWLEDGE
  13. 13. REFERENCE MATERIALREFERENCE MATERIAL ACCORDING TO WG JORDON “ THE CLEARING HOUSE OF KNOWLEDGE. THEY ARE LIBRARY IN MINIATURE, FOCUSING INTO SINGLE BOOK INFORMATION SCATTERED THROUGH THOUSAND VOLUMES. THEY ARE SHORTCUT TO LEARNING KEYS TO THE ACCUMULATED WISDOMS OF AGES.”
  14. 14. REFERENCEREFERENCE MATERIALMATERIAL
  15. 15. CHARACTERISTICS OFCHARACTERISTICS OF REFERENCE TOOLSREFERENCE TOOLS NOT FOR CONTINUOUS READING MEANT FOR CONSULTATION LACKS CONTINUOUS EXPOSITION NOT FOR ISSUE REQUIRED INFORMATION CAN BE LOCATED EASILY
  16. 16. REFERENCE MATERIALREFERENCE MATERIAL DICTIONARIES ENCYCLOPEDIA (GENERAL, SUBJECT WISE) ATLAS YEAR BOOKS / ALMANACS BIOGRAPHICAL DICTIONARIES HAND BOOKS / MANUALS BIBLIOGRAPHIES AUDIO – VISUAL SOURCES
  17. 17. ENCYCLOPEDIASENCYCLOPEDIAS THE ENCYCLOPEDIAS BRITANNICA [24 VOL ] MCGRAW-HILL ENCYCLOPEDIA OF SCIENCE & TECH [15 VOL] OXFORD JUNIOR ENCYCLOPEDIA [10 VOL] THE ENCYCLOPEDIA OF MILITARY HISTORY [1 VOL] PEAR’S ENCYCLOPEDIA [1 VOL] THE BOOK OF POPULAR SCIENCE [10 VOL]
  18. 18. DICTIONARYDICTIONARY THE SHORTER OXFORD DICTIONARY [2 VOL] THE CONCISE OXFORD DICTIONARY DICTIONARY OF MODERN ENGLISH USAGES WEBSTER’S NEW WORLD DICTIONARY OF ENGLISH ADVANCED LEARNERS’ DICTIONARY OF CURRENT ENGLISH ROGET’S THESAURUS’S OF ENGLISH WORDS & PHRASES BHARGAWA’S ENGLISH-HINDI DICTIONARY
  19. 19. DICTIONARYDICTIONARY THE SHORTER OXFORD DICTIONARY [2 VOL] THE CONCISE OXFORD DICTIONARY DICTIONARY OF MODERN ENGLISH USAGES WEBSTER’S NEW WORLD DICTIONARY OF ENGLISH ADVANCED LEARNERS’ DICTIONARY OF CURRENT ENGLISH ROGET’S THESAURUS’S OF ENGLISH WORDS & PHRASES BHARGAWA’S ENGLISH-HINDI DICTIONARY
  20. 20. YEAR BOOKS &YEAR BOOKS & ANNUALSANNUALS WHITAKER’S ALMANAC STATESMAN’S YEAR BOOK CSR YEAR BOOK MANORAMA YEAR BOOK INDIA : A REFERENCE ANNUAL (BY PUBLICATION DIVISION) WORLD OF LEARNING (DIRECTORY OF WORLD’S UNIVERSITY, COLLEGES) BRASSY’S YEAR BOOK (ARMED FORCE YEAR BOOK) JANE’S ALL THE WORLD AIRCRAFT JANE’S WEAPON SYSTEMS GUINNESS BOOK OF WORLD RECORDS
  21. 21. INDEX OF NEWSPAPERSINDEX OF NEWSPAPERS KEESING’S CONTEMPORARY ARCHIVES ASIAN RECORDER BRITISH NATIONAL BIBLIOGRAPHY BOOKS IN PRINTS BIBLIOGRAPHYBIBLIOGRAPHY
  22. 22. LIBRARIANLIBRARIAN A KNOWLEDGEA KNOWLEDGE MANAGESMANAGES
  23. 23. CONCLUSIONCONCLUSION
  24. 24. QUESTIONS TO THE CLASSQUESTIONS TO THE CLASS  WHAT DO YOU MEAN BY REFERENCEWHAT DO YOU MEAN BY REFERENCE SERVICES ?SERVICES ?  WHAT ARE VARIOUS REFERENCE TOOLS ?WHAT ARE VARIOUS REFERENCE TOOLS ?
  25. 25. QUESTIONS BY THE CLASSQUESTIONS BY THE CLASS ??
  26. 26. HOME ASSIGNMENTHOME ASSIGNMENT  EXPLAIN VARIOUS CHARACTERISTICS OF AEXPLAIN VARIOUS CHARACTERISTICS OF A REFERENCE LIBRARIAN .REFERENCE LIBRARIAN .  EXPLAIN TYPES OF REFERENCE SERVICESEXPLAIN TYPES OF REFERENCE SERVICES
  27. 27. CONCLUSION
  28. 28. THANK YOU !

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