Visions on healthcare
citizen and patient perspective


Artur Furtado
DG Health and Consumers, European Commission
eHealth for…

Quality

 first and foremost

 patient safety
Information intensity

Health professionals

 lab results, images, genetics, text
 advances in medical science
 teamwork
 ...
Information complexity

Patients

 elderly
 chronically ill
 disadvantaged

 at their most fragile
eHealth for…

Quality

 equity

 (access, coordination, continuity)
eHealth for…

Resources

 time of health professionals
 predictability
 control
eHealth for…

The right of citizens to have their critical
 health information move

  with/instead of them

  within/betw...
Not there yet
Need to…

Involve/engage users

 gather the user requirements of health
 professionals and patients

 manage change
Need to…

Protect private data
Design safe information flows
Need to…

Proof and acceptance
Research, literature
  Champions in health professionals
European Commission

User involvement

Proof and acceptance

[Interoperability, legal framework,
   reimbursement, financi...
Discussion

Airplanes
Chaos
Chicken
Short-circuits
Facebook
Vision, not sci-fi
Visions on healthcare
citizen and patient perspective


Artur Furtado
DG Health and Consumers, European Commission
Vision and Plans on Healthcare in Europe by the European Commission
Vision and Plans on Healthcare in Europe by the European Commission
Vision and Plans on Healthcare in Europe by the European Commission
Vision and Plans on Healthcare in Europe by the European Commission
Vision and Plans on Healthcare in Europe by the European Commission
Vision and Plans on Healthcare in Europe by the European Commission
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Vision and Plans on Healthcare in Europe by the European Commission

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Vision and Plans on Healthcare in Europe by the European Commission. Furtado A. eHealth week 2010 (Barcelona: CCIB Convention Centre; 2010)

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Vision and Plans on Healthcare in Europe by the European Commission

  1. 1. Visions on healthcare citizen and patient perspective Artur Furtado DG Health and Consumers, European Commission
  2. 2. eHealth for… Quality first and foremost patient safety
  3. 3. Information intensity Health professionals lab results, images, genetics, text advances in medical science teamwork social care administration bureaucracy
  4. 4. Information complexity Patients elderly chronically ill disadvantaged at their most fragile
  5. 5. eHealth for… Quality equity (access, coordination, continuity)
  6. 6. eHealth for… Resources time of health professionals predictability control
  7. 7. eHealth for… The right of citizens to have their critical health information move with/instead of them within/between health systems
  8. 8. Not there yet
  9. 9. Need to… Involve/engage users gather the user requirements of health professionals and patients manage change
  10. 10. Need to… Protect private data Design safe information flows
  11. 11. Need to… Proof and acceptance Research, literature Champions in health professionals
  12. 12. European Commission User involvement Proof and acceptance [Interoperability, legal framework, reimbursement, financing]
  13. 13. Discussion Airplanes Chaos Chicken Short-circuits Facebook
  14. 14. Vision, not sci-fi
  15. 15. Visions on healthcare citizen and patient perspective Artur Furtado DG Health and Consumers, European Commission

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