Business process reengineering

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Conceptual Note on BPR

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Business process reengineering

  1. 1. PRESENTED BY: SANDESH GHOSAL BUSINESS POLICY 09-11 1
  2. 2. MEANING WHY IT IS NEEDED IMPACT OF BPR IN ORGANIZATION STEPS OF BPR HOW TO IMPLEMENTATION BPR PROBLEMS IN BPR ROLE OF IT CASE STUDY BUSINESS POLICY 09-11 2
  3. 3.  Systematic approach for analyzing business activities  Improving organization’s strategic goals  Improve on effectiveness, efficiency, competitiveness  Radical redesign of processes  Integration process with cost effective measures BUSINESS POLICY 09-11 3
  4. 4. Functional Deal with Updation of Competitive Area to Flat competition business scenario Area Reducing To become cost of Changing more flexible predictable dynamics & adaptive failures BUSINESS POLICY 09-11 4
  5. 5.  Resulting changes into:  Organization Structure  Roles & responsibilities  Supplier Relations  Customer interfaces  Stockholder relationships  Cultural Change BUSINESS POLICY 09-11 5
  6. 6. 1. Envisage new processes 2. Initiating change 3. Process diagnosis 4. Process redesign 5. Reconstruction 6. Process monitoring BUSINESS POLICY 09-11 6
  7. 7. STEP 1 STEP 2 STEP 3 • Secure • Set up • Describing management reengineering existing support team processes • Identifying • Outline • Uncover reengineering Performance pathologies opportunities goals in existing • Identifying processes enabling technologies • Align with corporate strategies BUSINESS POLICY 09-11 7
  8. 8. STEP 4 STEP 5 STEP 6 • Develop alternative • Develop or install • Performance process scenarios IT solution Management • Develop new process • Establish process • Link to continuous design changes improvement • Design new HR • Change Architecture management • Select IT Platform • Develop Blue print & get feedback BUSINESS POLICY 09-11 8
  9. 9. Empower – Define – Evaluate - business strategic goal current status strategies Train + Manage - Analyze - Execute - HR change mgmt. What is next & implement Test - the Get – ROI difference BUSINESS POLICY 09-11 9
  10. 10. Cost of change becomes costly Allocation of resources Poor timing & planning Chances of unfavorable desire to change Commitment towards existing process is too strong. BUSINESS POLICY 09-11 10
  11. 11.  U.S Based Hitachi Consulting Group  Problem of over-head costs to reduced  Was also on reengineering mode to bring enhance business processes & skills  With successful BPR – rapid business assessment, strategic process implementation, system selection, balance scorecard & customer retention programs BUSINESS POLICY 09-11 11
  12. 12.  Holistic Approach – integrate people, process & technology  Cyclical Approach – stages developed in cycles. Development & process design will be enhance more effectively  Facilitative Approach BUSINESS POLICY 09-11 12
  13. 13. BUSINESS POLICY 09-11 13

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