Relationship Geeking 101

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What is a Relationship Geek, why would you want to be one, and what tools would a relationship geek use? by Phil Gerbyshak.

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Relationship Geeking 101

  1. 1. Relationship Geeking 101 Phil Gerbyshak Author of 10 Ways to Make It Great! President, Milwaukee Chapter of HDI (formerly Help Desk Institute)
  2. 2. Let’s talk about… <ul><li>What is a Relationship Geek, why would you want to be one, and what tools would a relationship geek use? </li></ul>
  3. 3. What’s a Relationship Geek? <ul><li>Mega-connector </li></ul><ul><li>Smart person </li></ul><ul><li>Me </li></ul><ul><li>YOU! </li></ul>
  4. 4. Serve Others First <ul><li>Inquire about their needs </li></ul><ul><li>Help </li></ul><ul><li>Help again </li></ul><ul><li>Help again </li></ul><ul><li>Ask for help </li></ul>
  5. 5. READ to Remember Names <ul><li>R - Repeat the name </li></ul><ul><li>E - Emphasize some part so you can hear yourself say it </li></ul><ul><li>A - Ask questions about the name and the person </li></ul><ul><li>D - Deliver the new person to someone else </li></ul>
  6. 6. Make Voicemail Count <ul><li>Personalize your greeting </li></ul><ul><li>Leave memorable messages </li></ul>
  7. 7. Get Deep…QUICK! <ul><li>Go from casual acquaintances to sharing tips to asking questions to friends </li></ul>
  8. 8. Continue the Conversation <ul><li>Do what you do WITH someone </li></ul><ul><ul><li>Meet friends for lunch </li></ul></ul><ul><ul><li>Never drink coffee alone </li></ul></ul><ul><ul><li>Invite a friend to meetings </li></ul></ul>
  9. 9. How Does This Happen? <ul><li>It’s no accident! </li></ul>
  10. 10. Respond to EVERYONE <ul><li>You can learn more from others than you can from yourself </li></ul>
  11. 11. Six Significant Reasons to Be a Relationship Geek <ul><li>1. The more people that you know – the more people that know you! </li></ul>
  12. 12. Six Significant Reasons to Be a Relationship Geek <ul><li>2. Power of We is more than the Power of Me! </li></ul>
  13. 13. Six Significant Reasons to Be a Relationship Geek <ul><li>3. Get help from more areas </li></ul>
  14. 14. Six Significant Reasons to Be a Relationship Geek <ul><li>4. Feels good to help </li></ul>
  15. 15. Six Significant Reasons to Be a Relationship Geek <ul><li>5. Learn – Learn – Learn! </li></ul>
  16. 16. Six Significant Reasons to Be a Relationship Geek <ul><li>6. Free Agent Nation </li></ul>
  17. 17. Tools I Use
  18. 18. Got Questions? Contact me: [email_address] http://makeitgreat.org http://profhelpdesk.org Coming soon: http://helpdesknotes.com PowerPoint Design by PurpleWren
  19. 19. Make It Great! Have a Nice Day X

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