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Karman catalogue 02


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Karman consultancy


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Karman catalogue 02

  1. 1. KARMAN Learn. Act. Excel. Knowledge has to be improved, challenged and increased constantly or it vanishes. - Peter Drucker Employee Skills Development Organizational Development Solutions Through Effective Training Interventions
  2. 2. KARMAN is a Sanskrit word for action (Karma-act) which reflects our commitment to initiate and enhance actions for better performance by inspiring and unlocking the potential of human capital of organizations. KARMAN Consultancy is training consulting firm based in Ahmedabad, India. We provide training solutions to various clients in the Pharmaceuticals, FMCG, Telecoms and Retail sectors. We strategically customize our services to meet your individual needs and don’t believe in a one-size-fits-all approach. We believe even the best can become better We are Your Business Friends - We place ourselves in your shoes and think inside out. Our belief is that only when we have established a trust relationship with you, do we deserve the business you are entrusting us with. We believe in long-term relationships, and we will support your individual and business vision even after the completion of immediate association at hand, with a long term association perspective. KARMAN Methodology Stimulating Holistic Learning Our strong point is that we encourage learning by doing thorough interactive sessions, role plays and exposure to industry case studies. All these are participative sessions that stimulate better understanding of key concepts. KARMAN also ensures that participation in any programme does not exceed more than 15 persons at a time. This small group enables us to give personalized attention to each and every participant, thus supporting an effective learning process. “ Hold yourself responsible for a higher standard than anybody expects of you. Never excuse yourself.” - Henry Ward Beecher
  3. 3. KARMAN KARMAN Training Solutions Training is the most important tool in improving intellectual capital. “Training is a valuable commodity that, if viewed as an investment rather than an expense, can produce higher returns. While it is true that training costs money and uses valuable employee time and resources, studies tend to show training provides a positive return on investment - sometimes in the neighbourhood of several hundred percent. Therefore, although training might seem like a luxury expense in tight financial times, it is, in fact, one of the most sure and sound investments available”. KARMAN’s training programs are unique and striking for several reasons, some of which are: • The training programs and workshops are participant centered. • At the end of the program, participants know exactly what to do to achieve certain results or to bring about certain behavioral changes. • The motivation to learn and grow is stimulated in a big way, that ensures participant development and growth even after the program is over. • KARMAN addresses actual issues faced by individuals and organizations and helps in overcoming challenges. The KARMAN Difference Hallmark- Simplicity Highly experienced and skilled Consultant Trainers Training experience across Focus on Industries implementation Practical and implementable 30 years of sales and training experience
  4. 4. The Advantage of a KARMAN programme Learning and support that goes beyond the programme • Mail and Telephonic Support • Motivational power point presentations every Sunday • Programme Participation Certificate At KARMAN, We believe in developing the individual and thus empowering the team. As with any of our successful programmes, we focus on the individual’s strength and competencies. Our programmes are liberally interspersed with the case studies, role plays, individual tasks, group tasks, practice sessions, games and quizzes which will enable application on the job immediately. deliver a program as a task. “ Success is the ability to go from failure to failure without losing enthusiasm.” - Winston Churchill Sales Training Today, all the companies are facing the challenge of achieving growth and enhanced profitability. This means, every organization needs to arm its Sales Team with strategic skills and tools that will help them understand and analyse their customers’ needs before making a sale. At KARMAN, our mission is to take sales higher. This helps our customers to achieve better results and profitability. “ Ability is what you’re capable of doing. Motivation determines what you do. Attitude determines how well you do it.” - Lou Holtz
  5. 5. KARMAN High Impact Selling Who can attend? Sales Engineers Sales Executives Sales Officers Do these situations apply to you? • Tough Sales Targets And a need to: • Differentiate your offer • Effectively handle price sensitive buyers • Equip yourself with skills to influence the customers • Build trust and loyalty with the customers ... Then, this is the programme for you. Key Takeaways In these two days, participants will learn: • How the sales process works • How to uncover a prospect’s needs • How to overcome objections • How to reduce a prospect’s resistance • How to improve communications • How to develop listening skills • How to increase confidence • How to increase the potential of each sales person • How to close more sales AND The Revolutionary SPIN Sales Process. Sales Negotiating Skills Who can attend? Anyone involved in the Sales Negotiating Process. Do these situations apply to you? Effective Handling of: • That’s too expensive • What’s your best price? • We give you so much business! • Your competitor is selling the same for… • Pressure for increased margins and profits • Ability to trade concessions and maximize variables ... then, this program is for you. Key Takeaways • A stronger understanding of the different phases in negotiation • The negotiation checklist • A bank of customer tactics and counter tactics
  6. 6. Enabling FLM (First Line Managers ) ”Development of first line managers is extremely important. They need to be able to use a very wide range of skills; from field coaching to influencing customers and only by effective development and training can they fulfil this mandate. Their role is critical in the success of any sales team and that will continue to be the case long into the future of the pharmaceutical industry.” Who can attend ? First Line Managers from Pharmaceutical industry. Aspiring First Line Managers in Pharmaceutical industry. Key Takeaways Apart from basics understanding, the participants will learn, • Induction of New MR • Vacant Territory Management • Joint Field Working • Effective leadership The Modern MR. (TMM) Who can attend ? Experienced MRs who have not undergone formal training. MRs who want to grow to the next level. Key Takeaways This programme is designed to sharpen the skills of experienced Medical Representatives. Apart from basics, this programme covers : • The sales process • Territory Management • Prescription generation motivator “ Which will transform a ‘ME too a MR’ to ‘Modern successful MR’. ” Effective Presentation Skills Who can attend? Anyone required to make formal presentations to groups. Do these situations apply to you? • Making focused, relevant presentations • A start that captures attention • Engaging presentations that prompt dialogues • Making PowerPoint presentations that are “Different” • Leveraging Presentation Skills as a Business tool ... then, this is the programme for you.
  7. 7. KARMAN Soft Skills Programs Helping Employees Evolve Participants will benefit from training on ‘soft skills’ or the subtle art of managing themselves and others better. We teach soft skills using a potent combination of examples, scenarios, games, and assessments. Employees at all organizational levels benefit from soft skills training. Key Benefits • Communicate across all levels of your organization • Improve leadership skills • Enhance communication, thus improving engagement levels across your organization Our training programs are designed to meet the specific needs of individuals, but may be customized for companies. The following are comprehensive programs on soft skills. Communication Skills Courses in this area cover topics such as listening skills, conversation skills, body language, verbal & non-verbal communication, etc. “Wisdom is knowing what to do next, skill is knowing how to do it, and virtue is doing it.” Interpersonal and Team Skills Courses in this area cover topics such as interpersonal communication, assertiveness, confrontation, conflict resolution, team skills, team building, negotiation, etc. Personal Effectiveness Skills Courses in this area cover topics such as projecting a professional image, business etiquette, emotional intelligence, time management, positive attitude, stress management, problem solving, creativity, etc. Leadership Skills Courses in this area cover topics such as leadership skills, team building and leadership, common leadership mistakes, best practices of successful leaders, identifying your individual leadership style, etc. The ABC’s are attitude, behaviour and communication skills.
  8. 8. KARMAN Learn. Act. Excel. KARMAN Working Tools Contact Us : 3/12, Aanik Apartments, Phone : +91-8866597881 Near New I.I.M. Campus, Vastrapur, E-mail : Ahmedabad - 380015, India. marg 09/2014 Speaker’s Impact How you Look: 55% How you Sound: 38% What you Say: 7% Dr. Mohrabian, UCLA Four Stages of Negotiation Preparation Exchanging Information Bargaining Closing and Commitment From Shell, Richard. Bargaining for Advantage: Negotiation Strategies for Reasonable People (Penguin 1999) “ If you can’t measure it, you can’t manage it.” - Peter Drucker