1 Project on Certified Trainer and Facilitatorin Education Sector, for Management Faculty- MBA Reference No: 9800210045 Dr. M M Bagali, PhD in Management Dean- Dean-Acharya’s MBA Institutions, Bangalore May, 2010 Submitted for and Middle earth Consultants and Carlton Advanced Management Institute
Dr. M M Bagali, PhDCertified Trainer and Facilitator in Education Sector,for Management Faculty-MBA Page | 2 IntroductionThe Start begins when your job beginsImportantly however, the most talked about topic in the field of academicand industry is the “TRAINING”. The training could be either Technical, orit could be in the area of enabling skills, knowledge or it could be in thearea of administering EDUCATION Institution.This is so, because of the importance it associates which enables learningand personal development. On this point, the training for faculty’s inacademic Institutes signifies the importance because of the percentage[40%] of population falling in the higher education sector. The highereducation sector, which focuses on the population taking up the PostGraduate education, will have a strong need to develop this sector.
MBA Education:If we look at the trend in what style and number the management education Page | 3grew in India, the numbers reveals that, there are nearly 1180 MBAInstitute in India. The category also differs from the University manageddepartment to private managed Institutes. B-School Category Type of Program MBA/ MBA( PT) / MBA( Evening) / E-MBA IMBA / PGDBM / PGDM / Weekend Types – University Dept – Affiliated Institutes – Autonomous Schedule – Deemed 1 year – Independent / Private 2 years – Foreign Institutes 3 years – Corporate University 4 years
The Students IntakeThe intake of the students depends on factors like Infrastructure available, Page | 4faculty strength, the library and the fund that are needed to support theStudents strength. It also depends on the management willingness toprovide the required facilities like Hostel, Computers, and the workingspace. The strength of students in the B School differs from a minimum of60 to a maximum of 180-200, unless it is IIM’s which go for more than 250in numbers. There is B-School, who has strength of 60 to a number of 200.If we look at the number of B-School in Karnataka State with 4-5 in 1990,and a student strength of 250-300, to a number of 60-65 Institute today withnearly 4000 students coming out from these B-School. 60 intake 90 intake 180 intake 200 intake
Attributes of Management Program Page | 5 Attributes of Management program Ranked Locations Ranking Not Ranked Accredited Non Accredited Single campus India Distributed International International India On Site at companies NBA Virtually International EQUIS… European Foundation for Management Mode of Delivery Development Face to face Partially On Line Fully On Line Mode Delivery Semester Charged Year Academic Alliance Factors depends Tri Semester Course delivery % onThe figure shows about the attributes of Management program presentlypracticed in India.
The FacultyFaculty plays an important part in any education program. It is they whodevelop and shape the personality of students through imparting the Page | 6needed education. The quality depends on the excellence andeffectiveness of the faculty. And, in turn, the quality and efficiency dependson the background and training of faculty, per se. The qualities that areessential for any faculty could be : Perfectionism ;Openness to Change;Apprehension ;Abstractedness; Vigilance ; Sensitivity ; Social Boldness;Rule Consciousness; Liveliness; Dominance ; Emotional Stability;Reasoning; Warmth ;Suitability Perfectionism; and Openness to Change .The ration that is fixed between the faculty and students in Managementeducation is 1:15, where for every 15 student intake, a faculty should berecruited. Likewise, the ratio of level and grades of faculty for an Intake of120 Students is also as:01 Director02 Professors03 Associate Professors11 Assistant Professor (earlier called as Lecturers)The CompetencyIf we look at the competency and skills that are required as a teachercould be at two-fold: a) The knowledge Base; and, b) The BehavioralSkills. The knowledge base competency includes knowledge ofsubject, research acumen, consultancy, mentoring, counseling; andthe Behavioral skills includes Intelligent Quotation; Emotional
Quotation; Leadership Quotation; Communication Quotation;Interpersonal and relationship building, per se. Infact, the competencycan be divided into : a) Core competency : which are rare; b) Levelcompetency: which are essential; and, c) Role competency: which Page | 7are non-substitutable.The Competency Model for Management Teachers Business Knowledge Personal Strategic HR Delivery Credibility Contribution HR TechnologyThe core competencies are the ones which are essentially can’t becopied or easily transferred. They are core to the individual and shallbe with them. Example could be: a faculty good is organizing thecase discussion, can run it very successfully without a single error orconfusing or ambiguity. The level competencies are the ones whichare essential and each as a faculty should possess. Example couldbe in the area of creativity and innovation in teaching ones ownsubject, tolerance, patience, updating the knowledge domain, etc.role competency is the one, which you cant substitute, and it could be
your area of teaching specialization of subjects. The faculty good inHR, Finance or Mkt has to be competent enough and those skillswhich he is good at these subjects can’t substitute the knowledgebase to others. Page | 8Competency Required by a B-School TeacherStage Excellent communication skillsOne Good listening skills Analytical skills Convincing power Ability to innovate new ideas People managementStage PatienceTwo Operational Executor Strategic thinking Analytical/creative thinking (To think outside the box)
Business understanding Page | 9Stage Effective influencing skillsThree Leveraging Partnership Clear Understanding of Ed business Strategic thinking in line with businessStage Business AcumenFour Market Insight Communication expertise Technological CommandStage Superior Interpersonal SkillFive Creative and Innovative Conceptually strong Proactive for Internal customer
Stage HonestySix Empathetic Page | 10 Control emotionsStageSeven Anticipation, Speed & Flexibility. Quality & Customer Focus (Internal/External) Passion for Superior PerformanceStage A dynamic Change AgentEight ability to be a strategic partner Better leadership qualities Agile Minds Integrity Change Agent StewardshipThe Job Profile of a Management Teacher
Involve in teaching, research, MDP, and extension work, apart fromCSR. To design MDP’s, guide research students and publish papers,including working papers for the institute. Apart from this, should Page | 11involve in Industry-Institute interface activity, conduct seminars,conference and workshop. Also, to present papers at peer groupconferences. Involve in administrative work like Placementcommittee, Exams committee, Admissions committee, Researchcommittee, alumina and the like. On Macro Level, support inbuilding the Brand of B-School, Networking with Organisation andAssociation, keep employee( faculty) branding in different forums,apart from knowing the rules, regulations and governing status ofStatutory body.
Page | 12 Title: FDP for Teachers working in the AICTE Approved Management institutes in India [Learning in Practice: A Commitment to Teaching]Organizer: MEC and CAMIDuration: 2 daysTime: 0830am till 0600pm First Day 0900am till 0600 pm Second DayVenue: Ramada Hotel, BangaloreFor Whom: Faculty working in B-School, with 1-5 years of experience. Foreign applicants can also apply. They are advised That, if selected, they are required to complete all VISA formalities on their own, well in time.Important dates:Online application submission: 20th May 2010, before 0530pmOffline application submission: 25th May, 2010, before 0530pmSpot registration:Will be done, only with strong valid reasons and availability of seatsTotal Participants: 20[5 Overseas]Core Certifications:Participants who undergo this training program will be awarded a Certificate, and willbecome Member for Alumina Association of MEC and CAMIKit: Kit includes Course material, AICTE Regulations, Tea/ Coffee/ Lunch/ Certification
Special Benefits: All participants will be part of Alumina group, and will get all futureprogram details, with 20% discount. Further, they can assess the knowledge-baseportal and all high end articles and research report.Payments: No payments, since AICTE takes care of all the formalities. For overseasparticipants, US$ 450 is charged, either paid through Cheque / DD or cash. This Page |includes the Foreign Exchange payments charges. 13How to apply: Attached is the nomination form. You may also download the applicationform at : www.fdpmbateachers.com/www.fdpfacultymba.comKind Note: Bring a copy of your MBA syllabus either First year/ Second year, fordiscussion during the training program.Aim of the Program
The training program is geared to ensure the Quality, Relevance,Excellence and Skills development through up-gradation of knowledge ofB-School teaching community, and to encourage research of high quality Page |standards. The training program enables participants to develop 14competency in general management education as well as in managementresearch and pedagogy usability.Objectives of the Program 1. To equip with knowledge, skills, and attitudes required to manage an B-School, and develop new ideas, approaches and methodology[affective learning] 2. To demonstrate the appropriate use of different teaching pedagogy, and acquaint with recent developments in Teaching and Research methods [Behavioral learning] 3. To explain how to resolve problems at classroom situation and manage the classroom sessions effectively, and develop new sets of competency and skills[Cogitative learning]The Genesis of the Present programThe Knowledge base and the Skills Set:The concern for most organization, Management and B-School is thechallenges they face in developing the greater confidence, initiative,solution-finding, problem solving capabilities and the Teaching-Research-Administration skills and knowledge of its human resources. As a faculty, itis important to have the Knowledge-Skills-Attitudes which match indeveloping and managing the institute or the B –School. The B-School
needs faculty at all levels to be more self-sufficient, resourceful, creativeand knowledge in academic area. The more the knowledge about differentskills that B-School needs, the better it would be to manage the school, perse. Page | 15Infact, this knowledge-skills – attitude behavior would enable the faculty tooperate at higher strategic level, which makes their organization and B-School more productive and competitive. Peoples efforts produce biggerresults and its what all the organization strives to achieve. However, whileconventional skills training gives people new techniques and method, itwon’t develop their maturity, belief and/or courage, which is so essential forthe development of managerial and strategic capabilities of the B-School.But, the crucial fact lies here is the training that has to be given to theFaculty who are working in the B-School. Thus, the need for such design,which enables the faculty to quip with the K-A-S to work – manage-develop the B-School.
Day One, 1st June, 2010 Sl. No Time Topic Sub-Topic Objectives Methodology Page | 1. 0830- Registration Any Kit/ Forms/ Bag/ 16 0900am Additional Files Information at the To get used to Reception/ the place of registration training desk, last minute handouts 2 0900 – Ice Breaker A warm up A Dyad group, 0930am and Info time, where each participants each to know to introduce other, and other Team the trainer Member, with all focusing on : 1. Professio nal Achievem ent, 2. Personal Info 3. Why Teaching Field 4. Significant Achievem ent in Teaching 3 0930 – The 1.How the day 1. To set Air 1. Time table 0945am workshop: time will be for the handout WHY this spent program program, 2. Interactive and the 2.What would 2. Set methodolog be the take Targets, 3.A PPT showing y home expectations, the programme experience and the for the day outcomes ( AGENDA)
4 0945 – Overview of 1. Evolutio 1. To give jist PPT, 1015am Managemen n of of Participants t Education Manag management views and ement Education opinions Page | Educati over the 17 on years 2. Founda tion of 2. To Manag highlight the ement importance, Educati significance on and 3. Basic contributions Concep in mgt, per ts se. 4. Manag ement educati on over the ages5 1015 – Qualities 1.Comptency 1. What PPT, A handout 1100am and 2.Skills makes a on Best Teacher Persona of 3. Knowledge Teacher and qualities, and a the Teacher Required by a what makes Case of Best Teacher a Best teacher in 4.Network Teacher making 2. How Network A write-up on matters, and Best what network Management are available Teacher from Harvard Business School London Business School, Sloan. Also, Profile of Mgt Teachers like : Samanth Ghoshal, C K Prahalad, Dr Uday Pareek, and the like1100 – TEA and
1115am Breathing space6 1115 Curriculum 1. The Nature of 1. Setting 1. PPT – Developme MBA Personal 2. Experienc 1215 nt / Curriculum Goals and e sharing noon Planning 2. Setting that of course 3. Take One Page | Learning 2. Curriculum example 18 Objectives framework of lesson 3. Lesson Plan 3. How to design plan Lesson Plan prepared by participant s and a micro discussion on that.7 1215 Mentoring 1. How to Mentor 1. How to PPT, Discussion, – and 2. How to Counsel develop skills experience 0100 Counseling 3. Methodology to in students sharing pm follow 2. Academic skills related personality 3. How life- work- academic problems have to be solved8 0100 LUNCH and Network – 0130 pm9 0130 Administrati 1. Admissions/ 1.Academic Writing PPT, Handouts – on in B- Entrance test of for Management of AICTE, MOM 0200 School India teachers of governing pm 2. Statutory 2. Administrative council meeting Regulations skills and knowledge handout 3. AICTE status needed and governance 3. University Rules 4. Governing and regulations Council10 0200 Pedagogy 1. What are the 1. Teaching PPT, Discussion, – Approaches various methods Presentation by 0300 pedagogy to be adopted in Participants pm used different (one) 2. Class room functional
Management areas of Management. 2. Decide what is best at what point o time Page | 0300 TEA 19 – 03152 0315 Research in 1. PhD program 1. To look at the Usage of IT – B-School 2. Post Doctoral importance of and 0415 and Programme Research in computers, pm Managemen 3. Projects : Mgt including t area Summer and 2. How to go in SPSS, Dissertation for Post SISTat, and 4. IT usage doctoral work, other 5. Search engine and emerging like : Proquest, areas of Emerald, research CMIE,Crisil,Dat 3. Identifying anectar.com, Summer acmdigital Projects and libraries, and the probable the like researchable areas 4. The use of IT and available search database13 0415 Certification 1. The parameters 1.To understand the PPT, Discussion, – and for NBA process of AICTE format 0500 Ranking Accreditation certification handouts pm 2. Ranking agencies and 2. To prepare the the documents, paper documentation procedure for needed Ranking 3. The membership for 3.AIMA details Professional bodies -
14 0500 – Industry – 1. Placements 1.How to gear- Experience 0545pm institute 2. MOU up for Sharing Interaction 3. Centre of Placements Excellence The Model 4. Corporate MDP 2.The network followed by B- Programmes and link to School Page | develop 20 between Institute and Industry15 0545 – First day 1. Experience of 1.Was it Discussion 0600 Experience the day Focused pm Sharing 2. Objectives met 2.Was it Views and 3. Future course Structured Opinions of action 3. Was it ROI expression model
Day Two, 2nd June 2010 Sl. Time Topic Sub-topic Objectives Methodolog Page | No y 21 1 0900 – Case 1. Case Study 1. How to use 1. PPT 1100 am Study pedagogy as Case Study 2. A Approach an approach 2. Develop, case of 2. Develop Case discuss, Harvard 3. Case Let and write a Business 4. Registering a case School Case 3. Class room discussion manageme 3. A nt during copy of case patent / 4. Does and copy write don’ts document during a case study in class 5. Limitation of Case(s) 2 1100 – Tea and Network 1115am
Coaching Design in Case StudyPedagogy Page | 22Premise:Case Study is considered as the strong and effective teaching tool,because each case discussed, analyzed and described brings all the facetsof Management concept, per se.Objective: A) The objective is to engage in an effective analysis of what goes into successful Case teaching, and build techniques that you can immediately apply in the classroom B) To develop the skills in handling, managing and delivery of Case discussionCase Study as Pedagogy3 1115 – Case 1. How to write 1. Highlight the A Case 0100pm Study as and design a importance Study of Pedagog Case Study and strength Harvard y 2. Skills in of Case Business Writing Case Study as a School 3. How to pedagogy publication discuss, 2. Look into analysis, and issues in PPT come to writing Case logical Study Discussion conclusion 4. What is NOT a case 0100 – Lunch 0130pm
4 0130 – SWOT 1. Identifying 1. How to PPT 0300pm SWOT in develop the Case facts and Discussion 2. Business level figures strategy in 2. How to link Minor case( BLS) the BLS and Exercise Page | of 3. How to fix the 23 Identifying SWOT outcomes their B- analysis 3. Data School collection, SWOT and and use of discuss Software 0300- TEA 0315pm5 0315 – Develop a 1. Write a Case, 1.The issues and Discussion 0500pm Case by provided problems during Data case writing PPT 2. Develop/ write 2.How to structure a case let the case Role Play for 3. Black Board class room management management during Case Analysis 4. How to divide class into group6 0500- Experien 1. To know the 1.Flush out the Written 0530pm ce ROI of expectations and Feedback, sharing programme delivery Oral 2. To know how best it was, 2.To set pace for the limitation, the future and further improvements7 0530pm – Presentat Certificate 0600pm ion on distribution MEC and CAMI certificati on program and services
Infrastructure Required 1. A Hall / Room with a capacity of 20 Page | Members [ + space for another 10 people 24 carpet area] 2. LCD, OHP projector, OHP sheet, Marker, Blackboard, chalks(colored), Duster, CD, Net connection, Photo copier, Paper with different colors, OHP pen writer, Round shaped tables, Flip charts, Sketch pens, Handouts 3. Testbooks to be displayed / distributors may be called for 4. Journals pertaining to Management/ Forth coming may be display
Seating Arrangements1.During the Presentation Page | 25 Objective of such arrangements 1. The Participants strength is 20 2. Face to face interaction would give better understanding 3. Can see each person’s reaction comprehensively
2. During the discussion ( focused group sessions) Page | 26BooksObjective of such arrangements 1. Each round table may have 4-5 faculties from different specialization. This gives an complete knowledge discussion during group activity 2. Focused group discussion for pedagogy / syllabus (draft) preparation
3. Class Room Management Page | 27Objective of such arrangements / assignment 1. Few desks are needed 2. Any 1-2 participants can arrange the best idea class room setting / sitting given the space and desk/table, and the reasons, per se. 3. An Award for the BEST Design Class Room may be organized
Assessing the programme 1. Oral feedback The focus could be to look at the learning/ training objectives Page | and the area to cover in future forth coming programme, and 28 the suggestions that may be looked and planned accordingly 2. Formal Feedback form--------------------------------------------------------------------------------------Name:Organistion:Facilities for the programmeExcellent OK Not to the markLength of the programmeAppropriate Lengthy Too ShortTopic discussed in the programmeRelevant OK Not RelevantLearning at the programmeAdded Value OK Dint added ValueI will share and implement what I learntYes NoI had networking oppournity at the programmeCould Do it Could Not Do itI would attend MEC and CAMI Progamme in futureYes NoHow did you come to know about the programmeMEC websitePaper advtFriend’s referenceElsewhere:How can programme be improved further?Several Handouts in the hard bond copy enclosed