TOTAL Quality Management in Sail

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TOTAL Quality Management in Sail

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TOTAL Quality Management in Sail

  1. 1. TOTAL QUALITYMANAGEMENT IN SAILSTEEL AUTHORITY OF INDIA LTD (SAIL)
  2. 2. INTRODUCTION1954 : Hindustan Steel Ltd. was created to overseethe Rourkela Steel Plant1964 : Bokaro Steel Ltd. Is created1973 : The Steel Authority of India Ltd. (SAIL)is createdas a holding company to oversee most of India’s iron & steelproduction
  3. 3. 1993 : India sets plans in motion to partiallyprivatizeSAIL2003 : SAIL’s output surpasses ten MT of saleable steel2009 : (jan-jun) SAIL became the world’slargest profitmaking steel company byleaving behind Tata &Arcelor-MittalINTRODUCTION CONTINUE…
  4. 4. TECHNOLOGY USED BY TQM IN SAIL JIT (Just In Time) 6 Sigma The ISO 9001:2000 Quality Assurance System CSR (corporate social responsibility)
  5. 5. JUST IN TIME (JIT) Just-in-time is an inventory strategy that strives to improve abusiness’s return on investment by reducing in processinventory and associated carrying cost JIT can dramatically improve a manufacturing organization’sreturn on investment, quality and efficiency
  6. 6. BENEFITS OF JIT• Set up times are significantly reduced in the factory.• The flow of goods from warehouse to shelves improves.• Employees who possess multiple skills are used moreefficiently.• JIT provides better scheduling and work hour consistency.• There is an increased emphasis on supplier relationship
  7. 7. SIX SIGMASix Sigma seeks to improve the quality of process outputs byidentifying and removing the causes of defects and variabilityin manufacturing and business processes.
  8. 8. SIGMA LEVEL DPMO % DEFECTIVE % YIELD1 691462 69 % 31%2 308532 31 %3 66807 6.7 % 93.3%5 6210 0.62 % 99.38%6 233 0.023 % 99.977%7 3.4 0.00034 % 99.99966%8 0.019 0.0000019 % 99.9999981%SIGMA LEVEL
  9. 9. CORPORATESOCIAL RESPONSIBILITY POLICY SAIL recognizes that its business activities have direct andindirect impact on the society. The Company strives to integrate its business values andoperations in an ethical and transparent manner todemonstrate its commitment to sustainable developmentand to meet the interests of its stakeholders. The Company is committed to continuously improving itssocial responsibilities, environment and economic practicesto make positive impact on the society
  10. 10. HIGHLIGHTS OF THE ACHIEVEMENTS OF TQMDEPTT OF SAIL (BSP)SPECIAL STEEL / VALUE ADDED PRODUCTSPERTICULARS FY 2007-2008 FY 2008-2009EQR TMT 6293T 300706TTMT IN COILS 274138T 398123 THIGH TENSILE PLATES 07113 T 120030 T
  11. 11. QUALITY POLICY“ We shall build and sustain a world class organization,where Quality is the hallmark of every process andactivity with the involvement and dedication of our humanresource. We are committed to achieve satisfaction of allour stakeholders, through innovation and continualimprovement ”S.K. Roongta(Chairman SAIL)
  12. 12. VISION OF TQM (SAIL)To be a respected world class corporation and the leader inIndian Business in• Quality• Productivity• Profitability• Customer Satisfaction
  13. 13. ACHIEVEMENTS• SAIL was featured in the 2008 list of Forbes Global 2000companies at position 647.• National Institute of Personnel Management conferred the NationalAward on SAIL for Best HR Practices 2008.• SAIL was adjudged as the top Indian company under the Iron & SteelSector for the Dun &Bradstreet – Rolta Corporate Awards 2008.• Golden Peacock Award for Combating Climate Change – 2008 forBSP, Occupational Health & Safety – 2008 for BSL
  14. 14. THANK YOU

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