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Hellenic National Observatory for Digital Governance

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Hellenic National Observatory for Digital Governance

  1. 1. Hellenic National Observatory for Digital Governance 1 Dr. Athanasios Valiakos, PMP Head of Department for Digital Strategy Head of Department for Digital Economy, Investment and Digital Skills THE 10TH SAMOS 2020 SUMMIT ON ICT-ENABLED GOVERNANCE
  2. 2. 2 Introduction - Digital Governance and Transformation Problem Definition Objectives Hellenic National Observatory for Digital Governance • Priority Convergence • Monitoring & Evaluation Tool • KPIs • Dashboard • Decision Making Support Tool Conclusions Layout
  3. 3. 3 • Infrastructure • Cloud Policy • Data Strategy • Connectivity • E-Government Elements • eIDAS • Interoperability (Once-Only Principle) • Registries • Digital Services • National Digital Map Introduction - Digital Governance and Transformation • Stakeholders • Ministries (supervised bodies) and Agencies • European Union (DGs) • Academia • Private Sector (Industry, SMEs, Start-ups) • Citizens • Legal Framework • Technology (AI, Blockchain etc) • Resources (Human, Financial) • Intervention Policy Areas
  4. 4. 4 • Policy – Implementation – Impact (GAP – Evidence based) • Political Priorities • National • Regional • European • Intervention Areas • Education • Research • Employment • Agriculture • Tourism, etc. Problem Definition
  5. 5. Data WareHouse Dashboards QuestionnariesAcceptance Tests Consting Models KanBan Overview Gantt Chart Document Management System One Pager Request Interoperability Data Innovation Tools Outcome Information System Digital Service Deliverables Legal Framework Tech Specs Simplification Procurement Activities Monitor Evaluation No. Forms No. Registries No. Training Hours Output Connectivity Digital Skills E-Commerce Impact Stakeholders Viability Existing and Desired Situation Actions Intervention Repository
  6. 6. 6 EU Funding • Framework • Regulation • Synergy??? • …Too Complex… Priority Convergence Ferry, M., & Kah, S. (2016). Maximisation of synergies between European structural and investment funds and other EU instruments. European Structural and Investment Funds Journal, 4(3), 161-175.
  7. 7. 7 • EU Funding • Thematic Objectives / General Principals of Funds • Operational Programmes • Objectives • Political Priority • Stakeholders Convergence under Digital Sovereignty The objectives of EU are respected, but the National goals go beyond Priority Convergence
  8. 8. 8 Hellenic National Observatory for Digital Governance Technical Specs Mockups Implement ation Training Deploym ent Technical Backlog One Pager Request Business Analysis Process Analysis Own Means Procurement Post Evaluation Sprint
  9. 9. 9 Hellenic National Observatory for Digital Governance
  10. 10. [Intervention Action Title][Intervention Area] Feasibility Which problem will be solved? How the current status will be improved. Capture the problem, the opportunity, the purpose of the action Outcomes derived from the intervention What are the benefits of implementing the action at a high level? Implementation Body: Implementation Body Operation Body: Operation Body Action Owner: Action Owner Participant Bodies: Participant Bodies Risks with implementation What are the potential risks associated with high-level implementation? Deliverables (output indicators) Define the expected deliverables and the related output indicators. Implementation Overview Estimated period Short Description Define the current state regarding the intervention action and provide a brief summary. Sustainability The sustainability of the intervention. Actions that the public body will be able to do. Next steps - Extension - Maintenance. For the contribution of the participating bodies, an agreement must have been secured (they have been informed and they agree) to provide information and / or to make use of the project. All legislative and / or institutional changes will be made where required. Impact Indicators Impact Indicators CODEProvided by the Ministry of Digital Governance MIS code (ePDE)
  11. 11. 11 The Digital Economy and Society Index (DESI) 1/2 DESI is the Index of EU since 2015. Instead of Absolute Values and Ranking we monitor Let Evolution of a Country We monitor 2 values • Growth Rate If Growth Rate is close to 1, then we maintained our status. Above 1 will increase our ranking. • Capacity Rate (Country) The Capacity Rate defines the capacity of evolution taking into account the mean of Country’s evolution. 𝐺𝑟𝑜𝑤𝑡ℎ 𝑅𝑎𝑡𝑒 = 𝐸𝑣𝑜𝑙𝑢𝑡𝑖𝑜𝑛 𝐸𝐿 𝐸𝑣𝑜𝑙𝑢𝑡𝑖𝑜𝑛 𝐸𝑈 𝐶𝑎𝑝𝑎𝑐𝑖𝑡𝑦 𝑅𝑎𝑡𝑒 = 𝑀𝑒𝑎𝑛(𝐸𝑣𝑜𝑙𝑢𝑡𝑖𝑜𝑛 𝐶𝑜𝑢𝑛𝑡𝑟𝑦) 𝐸𝑣𝑜𝑙𝑢𝑡𝑖𝑜𝑛 𝐶𝑜𝑢𝑛𝑡𝑟𝑦 = 𝐶𝑜𝑢𝑛𝑡𝑟𝑦𝑦𝑒𝑎𝑟 − 𝐶𝑜𝑢𝑛𝑡𝑟𝑦 𝑦𝑒𝑎𝑟−1
  12. 12. 12 The Digital Economy and Society Index (DESI) 2/2 Data Source of DESI Values: EU Commission. Accessed 10.07.2020 • Growth Rate was exceptional for EL in Human Capital, while maintaining almost the same Growth Rate as EU for Use of Internet and Digital Public Services. • The Evolution for EL was above the EU Capacity in 4 Dimensions. EL lacks in Integration of Digital Technology (Evolution, Capacity, Growth Rate) and Human Capital (Capacity) DESI Dimensions EL DESI 2020 EL Evolution 2020 - 2019 Capacity EL (2015-2020) EU DESI 2020 EU Evolution 2020 - 2019 EU Capacity (2015-2020) Growth Rate 2020 1. Connectivity 8.34 0.97 0.722 12.50 1.30 0.944 0.746 2. Human Capital 8.70 0.51 0.026 12.30 0.30 0.26 1.700 3. Use of Internet 6.91 0.41 0.402 8.70 0.45 0.39 0.911 4. Integration of Digital Technology 5.64 -0.41 0.158 8.27 0.32 0.486 -1.281 5. Digital Public Services 7.73 0.76 0.928 10.80 0.80 0.654 0.950
  13. 13. 13 Indicators Impact Evaluation Budget SWOT Based on the metrics of each action, the evaluation monitor is possible. Use of quantitative measurement. E.g. ❑ 10% decrease of response time ❑ Citizen serviced online 2M annually Evaluation and impact assessment on the indicators Cross-reference with statistical data Multicriteria Policy Making Decision with many Stakeholders Decision Making (1/3)
  14. 14. 14 Current State Organizational Value of the Action Special Central Objective Measurable value for the beneficiary Action’s outputs and outcomes Success Criteria (goals of output and outcome criteria) Desired State Evaluation of the course of the Intervention Action with a roadmap Digital Transformation Steps Measurable indicators for the result (KPI) Impact Assessment Decisions Is the right Action; (ex ante) Does it have the anticipated impact? (ex post) Decision Making (2/3)
  15. 15. 15 Decision Making (3/3) Functional Req. ON / OFF Intervention Areas Deliverables ON / OFF Intervention Areas Outcomes Evaluation based on Indicators Impact Evaluation based on Indicators Digital Governance Action Ζ Action Υ Action Χ Evaluation - Reporting ✓ Evaluation the State (before and after) ✓ Added Value - Impact ✓ Reporting to central government (MAZI)???
  16. 16. 16 Policy Making Tool Hellenic National Observatory for Digital Governance • Priority Convergence – Funding Decision • Monitoring & Evaluation Tool – Overview with information from SILO Information Systems • KPIs – Specific Measurable Goals for digital transformation (Outcome/Impact) • Dashboard – Statistical data • Decision Making Support Tool – Weighted Criteria to support stakeholders Conclusions
  17. 17. THANK YOU 17 Ευχαριστώ Dr. Athanasios Valiakos, PMP QUESTIONS??