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Digital Governance Science Base: Central concepts of digital government science

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Digital Governance Science Base: Central concepts of digital government science

  1. 1. Central Concepts in Digital Governance Leif Skiftenes Flak Professor & Director, Centre for Digital Transformation University of Agder
  2. 2. Contents • eGovernance • Digital transformation
  3. 3. Work in progress with Tove S Engvall eGovernance
  4. 4. eGovernance • Extensively studied for decades • How uniformly is the concept used across studies?
  5. 5. eGovernance eGovernment Smart governance Digital governance Good governance eParticipation eDemocracy Digital government Open government Digital era governance Joined-up government Transformational government eGovernance and related concepts
  6. 6. Framing of eGovernance studies • ICT in governance / government services • Outcomes of eGovernance • Structural • Normative
  7. 7. Superordinate concepts • Governance • «e»
  8. 8. Governance Steering Governance as process Managing policies and procedures Decision making and implementation State´s ability to serve Relationships
  9. 9. Notion of e Information and communication technologies ICTs (Information and Communication Technologies), especially the internet ICT solutions Utilization of internet and World Wide Web Advanced forms of ict New technologies Electronic means Internet-based technologies Computer networks
  10. 10. Structural outcomes Service delivery Regulation Policymaking Governance mechanisms Relationships, interaction & participation Coordination Decision making Electronically conducted activities Innovation
  11. 11. Normative outcomes Efficiency Transparency Accountability Participation Effectiveness Democracy Good governance SMART governance
  12. 12. Preliminary reflections and observations • eGovernance and related concepts are often used interchangably • Varying reference to e.g. Political science and public administration • Notion of e seems empirically oriented • Little, if any conceptualization or theorizing • Little, if any transfer of conceptual or theoretical knowledge from e.g IS • Technology determinism seems to dominate • Few, if any critical studies
  13. 13. Possible steps for eGovernance research • More theorizing related to e to better distinguish eGovernance from Governance • Clarify the role of IS in eGovernance theory development • Increase focus on un-intended consequnces of eGovernance to get a more balanced understanding of outcomes
  14. 14. Work in progress with Frank Danielsen and Øystein Sæbø Digital Transformation
  15. 15. Digital Transformation • Current buzz in information systems research • Old wine in new bottles or something new and different?
  16. 16. Preliminary observations and reflections • Digitization and digitizing distinctly different from digitalization and digital transformation in the literature • Digitalization and digital transformation often conflated • Very few studies on digital transformation in government or public organizations
  17. 17. Possible nesting of concepts
  18. 18. Possible definitions Digitizing and digitization are processes of converting information from the analog to digital Digitalization is a sociotechnical process aiming to convert and modify organizational processes towards a digital form Digital transformation is technology enabled, significant changes in organizational or societal structures, service logics and values
  19. 19. For discussion • How can these concepts from the IS field be utilized in eGovernance research?
  20. 20. Thank you

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