Little Red Bus Case Study

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Little Red Bus Case Study

  1. 1. Creating Sustainable community transport in North Yorkshire Presented by Lucy Beadle Development Manager of Harrogate District Community Transport Lead Partner in the Little Red Bus Network
  2. 2. CHAIRMAN’S INTRODUCTION <ul><li>HISTORY OF LITTLE RED BUS (LRB) </li></ul><ul><li>A TYPICAL DAY WITH LRB </li></ul><ul><li>INTEGRATED APPROACH </li></ul>
  3. 3. <ul><li>Access to services </li></ul><ul><li>Increased social inclusion </li></ul><ul><li>Best Value through integration </li></ul><ul><li>Economic growth </li></ul><ul><li>Minimised eco-footprint </li></ul><ul><li>Focus on connectivity </li></ul>The Strategic Environment
  4. 4. Little Red Bus – joined-up provision <ul><li>North Yorkshire Community Transport Strategy </li></ul><ul><li>Social Enterprise model </li></ul>
  5. 5. Operational design <ul><li>Range of services </li></ul><ul><ul><li>Demand responsive transport </li></ul></ul><ul><ul><li>Group travel minibuses, volunteer car service, pool vehicles </li></ul></ul><ul><li>Providing support </li></ul><ul><ul><li>Information, advice, research, marketing administration, legal, training, transport manager </li></ul></ul>
  6. 6. public sector concerns <ul><li>Rising costs </li></ul><ul><li>Quality of service </li></ul><ul><li>Duplication </li></ul><ul><li>Value for money </li></ul><ul><li>What do people really want/need? </li></ul><ul><li>How do they access us? </li></ul><ul><li>Sustainability </li></ul><ul><li>CT’s questionable image </li></ul>
  7. 7. The partnership dimension <ul><li>Local service delivery is best </li></ul><ul><li>Single scheduling facility is essential </li></ul><ul><li>Common standards assure quality </li></ul><ul><li>Critical mass required for credibility </li></ul><ul><li>Pool drivers, schedulers, escorts trainers </li></ul>
  8. 8. The LRB Partnership <ul><li>HDCTS </li></ul><ul><li>Ryecat </li></ul><ul><li>Bentham </li></ul>
  9. 10. Corporate Service Unit <ul><li>Primary Functions </li></ul><ul><ul><li>Maintenance & Administration of Central Scheduling System </li></ul></ul><ul><ul><li>Contract Tendering & Allocation </li></ul></ul><ul><ul><li>Contract Administration & Management </li></ul></ul><ul><ul><li>Development & Maintenance of Quality Standards & Systems </li></ul></ul><ul><ul><li>Service Training Resources </li></ul></ul><ul><ul><li>Quality Assurance – Monitoring & Control </li></ul></ul><ul><ul><li>Performance Reporting </li></ul></ul><ul><li>Secondary Functions </li></ul><ul><ul><li>HR Support Service </li></ul></ul><ul><ul><li>IT Support Service </li></ul></ul><ul><ul><li>Financial Management Support Services </li></ul></ul><ul><ul><li>Health & Safety Support Service </li></ul></ul><ul><ul><li>Third Sector Funding Application Support </li></ul></ul>
  10. 11. What this means on the ground so far: <ul><li>Partnership working with NYCC and other operators </li></ul><ul><li>A sustainable operating model for integrated </li></ul><ul><li>community transport services </li></ul><ul><li>IT investment to facilitate the progressive </li></ul><ul><li>move towards sub-regionally co-ordinated integrated </li></ul><ul><li>transport </li></ul><ul><li>18 additional demand responsive buses </li></ul><ul><li>Three “umbrella” hubs at Harrogate, Malton </li></ul><ul><ul><li>and Bentham to co-ordinate connectivity </li></ul></ul><ul><li>An increase of 354,000 bus journeys per annum in phase 1 by </li></ul><ul><li>2008/9 </li></ul>
  11. 12. User benefits: building communities <ul><li>Healthier communities </li></ul><ul><ul><li>Prevention and independence </li></ul></ul><ul><li>Modernisation </li></ul><ul><ul><li>More efficient public services </li></ul></ul><ul><li>Build capacity </li></ul><ul><ul><li>Cross-sector benefits </li></ul></ul><ul><li>Significantly improve people’s lives </li></ul><ul><li>Make more effective use of public £ </li></ul>
  12. 14. <ul><li>Contact Details: </li></ul><ul><li> Lucy Beadle </li></ul><ul><li> Little Red Bus Network </li></ul><ul><li> Unit 4 Saltergate Business Park </li></ul><ul><li> Burley Bank Road </li></ul><ul><li> Killinghall </li></ul><ul><li> Harrogate </li></ul><ul><li> HG3 2BX </li></ul><ul><li>Tel: 01423 526655 </li></ul><ul><li>E:mail [email_address] </li></ul>

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