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SAMINDRA DASGUPTA Mobile +91-9840339099
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Executive Summary
A senior IT professional hav...
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 End-to-End Programme Management from conceptualisation till general availability, Multiple...
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Sobha Renaissance Information Technology Pvt Ltd, Bangalore, India – Jan ’03-Aug ’04 as Proj...
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Woodlands Hospital, Kolkata, India – Aug ’94-Jan ’98 as IT Manager
Role IT Manager (Business...
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CV of Samindra Dasgupta - Programme Manager


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CV of Samindra Dasgupta - Programme Manager

  1. 1. SAMINDRA DASGUPTA Mobile +91-9840339099 Page 1 Executive Summary A senior IT professional having 16+ years of Healthcare IT experience looking for management roles in technology companies with the following core competencies:  Healthcare Provider Industry (16 years)  Hospital IT Management (4 years)  Product Management / Pre-Sales (10 years)  Agile Project Management / Scrum Master ( 4 + years)  Program / Strategic Account Management ( 4 + years)  Project Management (14 years)  People Management (16 years)  Offshore-Onsite Model (18 years)  Turn Key Project Implementations (8 years)  PMO (4 + years)  16+ years of Healthcare Provider Industry experience in business analysis, planning, executing and implementation including: - Hospital Information, EMR, Clinical Information ,Billing, Lab Information, Pharmacy, OT, PAS, Maternity systems  4+ years of experience in setting up and managing Hospital IT operations.  Adept at providingt front end/back end solutions to hospitals including integration of HIS with Materials Management, Financial Accounting, Resource Planning, HR and Patient Relations Management (PRM)  Well versed with Healthcare Industry standards and practices including ICD/CPT, e-BNF, SNOMED etc  Significant knowledge of HL7 and HIPAA Compliance for Healthcare system  Certified Scrum Master, proficient in Agile Programme Management and Scrum Methodology, specializing in Agile Methodologies in general and Agile Scrum in particular, for more than four years. Played the role of Scrum Master of several scrum organizations, both in product development initiatives as well for customer projects. Played a key role in adoption of scrum methodologies in Product Management and Development teams of iSOFT. Responsible for maintaining the product backlog, sprint backlog, burn‐up , burndown charts & estimation in story points (MoSCoW) etc. Chairing scrum events like daily scrum, sprint review, sprint retrospective, sprint planning, backlog refinement meetings.  Business process analysis, experienced mostly in Healthcare. Initially began with Use Case analysis following RUP, transitioned successfully to the User Story doctrine of Agile and have implemented effective standards.  QA, good exposure in various testing techniques in Agile Scrum environment including CIT and TDD. Owned processes around defect tracking, data collection and metrics generation, RCA etc. in various stages of my career. Participation in testing lifecycle includes compatibility testing, functional testing, integration testing, regression testing and system testing.  Experienced in conducting various training programmes including Agile Scrum orientations programmes, training on requirement artifacts in Agile environment, induction programs for new joinees in the form of interactive knowledge sharing workshops covering technical as well as communication pre‐requisites.  Linked In Profile – Worked on projects worth $50 million for NHS UK || 200 + Successful implementations || Owned 100+ critical designs and project plans PRODUCT MANAGEMENT, PRACTICE MANAGEMENT AND PRE-SALES  Product Conceptualization and translating ideas into shipping features; Define product strategy and roadmap  Devising and implementing product management plans as well as interfacing with various clients to make them aware of the concerned Healthcare IT products. Pre-sales support for the Sales teams.  Implementing various healthcare systems including EMR, EHR HIS, Clinic Management System, LIS, RIS-PACS, etc. PROJECT MANAGEMENT / DEVELOPMENT / IMPLEMENTATION / TEAM MANAGEMENT  Involved in designing and developing of Software Applications – Waterfall, Iterative and Agile with Scrum.  Handling project management, system integration, debugging and troubleshooting of the application.  Co-ordinating for smooth implementation of the project at client location. Extending post-implementation, application maintenance and technical support to the client.  Ensuring adherence to quality norms throughout the development & implementation process.  Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance.  Developing initiatives for improved productivity, building capability and quality enhancement.  Ensure timely technical support to customer complaints PROGRAM MANAGEMENT / PMO  Initiate projects, review, approve project plans and approve delivery of projects.
  2. 2. SAMINDRA DASGUPTA Page 2 of 4  End-to-End Programme Management from conceptualisation till general availability, Multiple Account Management, P&L, Budget, Quality, Project Financials  Managing overall operations for complex projects involving multiple teams and execution within cost & time.  Conducting project closure meetings and addressing all the important issues.  Defining best practices for project support and documentation. Process compliance  Pro-active management of risks and mitigation; Management of changes with impact to timelines  Management Reporting - Review Project Management Reports, periodic status reports and Post-project reviews.  Project Metrics / Variance Analysis - Schedule, Effort, Resource Utilization, Maintaining Organization Dashboard  Preparation and maintenance of End-to-end / detailed project plans.  Stakeholder Management, crisis, Escalation management, Presales and Solutioning  Ensure that Resource (Hardware, Software, People and any other) requirements are fulfilled. Motivate/Mentor and build the teams, manage their performances. Facilitate for effective team working  Effectively conduct performance reviews and arbitration  Coordinate, plan & review performance goals of project teams, project managers & product specialists  Review risk management and contingency planning. Initiate steps leading to process improvement  Direct teams, set objectives for the project and review periodically. iSOFT R &D Pvt Ltd (currently CSC), Chennai, India in UKI Business Group Growth Path  Dec’08 – March’13 – Programme Manager  Jan’08 – May’08 – Product Manager  Jan’06 – Dec’07 – Associate Product Manager  March’05 – Dec’05 – Senior Business Analyst  Sep’04 – Feb’05 – Business Analyst Role: Program Manager (Agile with Scrum) Team size 40 in India & 20 in UK (Consolidated peak team size) Assignment  Responsible for Maternity account (worth $4,453,049) for NHS Trusts.  Program Management of Operation Theatre and Emergency products (worth $3,117, 942) for NHS.  Handling large Teams across the globe & End to End Onshore Offshore Delivery management Responsibilities Played the role of scrum master which included responsibilities like:  Understanding product roadmap  Iteration/ sprint planning  Managing the support / development / product / implementation teams.  Maintaining product backlog (with Product Owner) and sprint backlog.  Assigning and monitoring tasks (with Sprint / Release Burn-down charts)  Setting targets and task completion criteria.  Resolving issues and removing bottlenecks  Sprint Planning and Release planning (using velocity )  Lead the team on preparing estimation with user story points. Leading Global Delivery / Account for large Complex projects with international Customers  End-to-End Programme Management and PMO in UK, ANZ and India. Achievements  Achieved 1st ever go-live for a new product in the UK Business Unit in Dec’12 and Jan’13. Role: Product manager; Team Size: 60 (Consolidated peak team size) Products Patient Centre, i.Express, iPharmacy, Evolution Clients - NHS, UK(worth $ 33,245,300 ), 100+sites. Responsibilities  Define product strategy & roadmap. Conceptualize solution & manage entire development process. Pre- Sales, plan costing & revenue generation by launching & strategic positioning in the market.  Liaison with multiple stakeholders from throughout the Product Life Cycle.  Deliver MRDs and PRDs with prioritized features and corresponding justification. Provide leadership to Design leads with team of around 20 Business Analysts. Collecting requirement from NHS by stakeholders Interviews, knowledge transfer sessions, and process observations during site visits.  Review Functional Design written based on high-level requirements.  Reviewing Technical Designs & Test plans Help dev & QA teams understand Health Care domain,  Mentoring Business Analysts to come out with user friendly UI and a futuristic application design  Working with external third parties to assess partnerships and licensing opportunities  Run beta and pilot programs with early-stage products and samples Achievements Delivery of 100+ designs, efficient management of product roadmaps
  3. 3. SAMINDRA DASGUPTA Page 3 of 4 Sobha Renaissance Information Technology Pvt Ltd, Bangalore, India – Jan ’03-Aug ’04 as Project Manager Growth Path  Jan’03 – June’03 – Senior Consultant (Corporate Business Development)  July’03 – Aug’04 – Project Manager Role Project Manager (Pre-Sales, Functional & Onsite) Consolidated Peak Team size 30 Projects Jordan Armed Forces - Royal Medical Services (RMS) Clients Jordan Armed Forces - Royal Medical Services (worth $ 7 million). Roll-outs 7 sites (1000+ beds) Responsibilities  Managing the onsite activities of the project at Amman, Jordan.  Interfacing requirements of HIS modules with back office suite to include General Ledger, Accounts Receivable, Accounts Payable, Materials Management system including Pharmacy Stock and Inventory and Administration modules  Conducting business and requirement analysis of the healthcare providers in India & Middle East.  Managed an implementation of a major HIS for a multi chain hospitals in Jordan  Key role in implementing a comprehensive Patient Administrative System (PAS) and Billing that automates the workflows for inpatient, outpatient, and emergency patients. Ensured that the administrative needs of RMS and it’s hospital chain were met. The PAS implemented included inpatient and outpatient modules along with Waiting list management, Medical Record Management etc.  Pivotally devised a Requirements Management Process for HIS and related solutions. Achievements  Played a vital role in forming the Healthcare Vertical and assisted corporate business development. Duncan Infotech, Hyderabad, India – Aug ’99-Jan ’03 as Project Manager Growth Path  Aug’99 – Dec’00 – Senior Consultant  Jan’01 – Jan’03 – Principal Consultant Role Project Manager (Project Development and Implementation) Team size 50(Consolidated peak team size) Projects HealthyInfo & Business Intelligence Clients 150+ bedded Super Speciality Bhakti Vedanta Hospital, Mumbai, India (worth Rs. 12 lakhs) Responsibilities  Study business processes of client’s functional areas i.e. Doctors Appt, ADT, IP/OP , Billing, MRD & MIS.  Interview clients for requirements gathering, handling acceptance testing to ensure quality deliverables.  Transforming business needs into System Requirement Specification (SRS)  Coordinating with technical design, development & testing team throughout the SDLC  Implementation of various modules i.e. Patient Registration, Admission, IP Billing, Medical Records, Laboratory, Operation Theatre, Discharge Summery, Housekeeping, etc.  Providing prompt support to our client both on-site & off-site  Monitoring complete acceptance testing as per requirement to deliver a bug free solution.  Supervising and managing teams of 10 members effectively for the prompt delivery of assigned projects.  Ensuring completion of process documents at various stages throughout the implementation life cycle.  Pre-sales support for Healthcare & Business Intelligence Achievements Played a vital role in forming the Healthcare Vertical and ramping up development team from 0 to 50. TCG Software Group, Kolkata, India – Feb ’98-July ’99 as Team Lead SkyTech Solutions Role: Project Leader Title: ADEPT Client: United Airlines, Chicago, USA Period: Apr’99-Jul’99 Team Size: 10 Environnent: Pentium PC, Win NT 4.0 / 95 Scope: Definition, maintenance, and improvement of the software process used by United Airlines. TCG Software Services Role: Team Member (QA). Title: Quality Assurance (QA) Client: Internal Period: Dec’98-Mar’99 Team Size: 2 Scope: Automating Quality System using Lotus Notes document flow features and formulation of Metrics. Role: Module Leader. Title: Quality Accounting & Network Tracking Measurement (QANTM™) Client: Intertek Testing Services, Houston, USA Period: Feb’98-Dec’98 Team Size: 15 Environment: Oracle, PB 5.0, Word, HTML Help Workshop 4.0 Scope: The purpose of this help project is to provide online help to the user
  4. 4. SAMINDRA DASGUPTA Page 4 of 4 Woodlands Hospital, Kolkata, India – Aug ’94-Jan ’98 as IT Manager Role IT Manager (Business Analysis, IT Operations, Implementation & Team Management). Team Size - 20 Clients 170+ bedded Multi-Speciality Woodlands Hospital, Kolkata, India Responsibilities  Studying Business Processes of the Hospital and define System Requirements Specifications  Monitoring complete acceptance testing as per requirement to deliver a bug free solution.  Supervising and managing teams of 10 members effectively for the prompt delivery of assigned projects.  Implementation & configuration of various modules i.e. Patient Registration, Admission, IP Billing, OP Billing, IP Packages, Medical Records, Discharge Summery & Housekeeping.  Delivering in house-training to the team as well as for End users on, configuration, implementation, Achievements Ramping up computer infrastructure (0 to 40 terminals) and IT department (0 to 20 members) Short-Term Assignments Period Company Role Customer Application Platform June’08 to Dec’08 Cognizant Technology Solutions Project Manager Cognizant Technology Solutions C2(Knowledge management) MS-Project, VB, .NET Apr’94 to Jul’94 Artintel System Laboratories Programmer Analyst NDDB (Mother Dairy) Material Management and Payroll Unix (SVR4), Windows 3.1 using Oracle 6, Oracle 5 Dec’93 to Mar’94 Kris Systems Programmer Assam Tea Sales and Distribution Unix (SVR4), Windows 3.1 using Sybase, APT / Report Workbench. Dec’92 to Nov’93 Union Carbide India Limited (UCIL) Programmer UCIL Materials Management application C, Sybase (APT Workbench, Report Workbench), Unix (SVR4), Skill set Management Program Management, Project Management, Product Management, Agile Project Management(Scrum). Methodologies Waterfall, Iterative, Agile/ Scrum. Healthcare IT (Domain expert) - HIS, EMR for UK, Middle-East, India. Languages C, DB-Library/C, VB 6.0, .NET. Operating systems - Windows 9X / XP / NT, UNIX Databases Oracle 8i, Sybase 10, SQL Server 2005, FoxPro 2.0, Dbase IV, Fox BASE+ GUI/front-end Visual Basic 6.0, Power Builder 6.0, Developer 2000 (Forms 5.0/Reports 3.0) SQL* Forms 3.0, SQL* Report 1.1, SQL* Plus, SQL* Menu, PL/SQL, Sybase (APT Forms 4.0), Special tools/modules BRIO, Oracle Designer 2000, HTML Help Workshop (4.0) Other Skills MS Project 2007 2010, MS-Visio, SSAD, OOPS, Data Warehousing, Professional trainings - Certified Scrum Master (CSM) – June 2013 (Scrum Alliance) ; Prince 2 Certification – 2011; (APMG) - Project Management – 1999(US), 2000, 2001, 2006 (PMP), Microsoft Project 2000 – 2012 (UK) - Management - Bullet Proof Manager ( 2007). - Software Engineering Practices and Testing (ISO 9001-2000) – 1998, 1999. Languages - Java ( 2000). - Computer Application in Hospital Management - IIHMR, Jaipur in 1997. Education - Executive MBA (Executive General Management Programme) from IIM, Bangalore – 2004-05 - Advanced Systems Management from NIIT, Calcutta in1992. (Two years diploma in software engineering, now called GNIIT) - Bachelor of Commerce from Bhawanipur Education Society College, Calcutta University in 1988. - Higher Secondary School (Science) from Scottish Church School, Calcutta in 1986. - Secondary School (ICSE) from St. Xavier’s School, Calcutta in 1984. Personal details Address : G1, Suba Graha , 1076K TVS Colony, Anna Nagar West Extn, Chennai - 600101. Date of Birth : 24/11/1967 Passport No. : Z2382470 Passport Expiry : 6-Feb-2022