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Knowledge Management BSAS KT workshop


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The talk given by Dr Sam Hoste of Quantech Solutions on Knowledge Management

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Knowledge Management BSAS KT workshop

  1. 1. Encouraging collaboration - Knowledge Governance Or managing how we create,translate and transfer Knowledge Sam Hoste Quantech Solutions
  2. 2. BackgroundGeneticist – NPD, PIC, ACMCArable and grass farm in North Yorks
  3. 3. Motivation for talk• Issues are not discrete - interdependencies• Dealing with biology (types of problems)• Cross cutting themes: – Low carbon economy – Climate change – Water – Environment – Volatility – financial, inputs, oil & feed• Focus from ind farmer to supply chain & wider stakeholder
  4. 4. From a Knowledge Management perspectiveHow do we achieve a more joined up or systemsapproach?
  5. 5. Sociological-technical system• How to encourage an innovation mindset? Knowledge Innovation• It is about people (as well as technology)• Action – experiential (can Learning be physical and mental (cognitive)) “I hear and I forget. I see and I – C.f. Visits to NZ! remember. I do and I understand”
  6. 6. Lufthansa, Europe’s largestairline by revenue andpassengers, urged BAA tosend some of its managers toairports in Scandinavia andGermany to see first handhow “best practice” airportscontinue to operate throughsnowfalls.
  7. 7. Systems approach or being joined-up? K. TransferK. Creation Farmer Retailer Consumer (intermediary)Consumer Retailer Farmer K transfer K. creator
  8. 8. A systems approachInvolves•Technical Knowledge creator•Other Knowledge•Other stakeholders•Social aspects Knowledge farmer transferAllows for different•Perspectives•Knowledge O. StakeholdersExchangeNetworks
  9. 9. Learning from other sectors•Technical (engineering), innovation and social (Knowledge Management)•Technical knowledge and networks –who do people go to to solve problems•Knowledge re-use (i.e. Sharing best practice –requires continual input)•Product to service orientation
  10. 10. How does innovation occur in SMEs? Evolutions of business knowledge in small firms Or Innovation as easy as PIE Thorpe et al (2008)
  11. 11. Personal, intra-firm and external factors in SME innovation – PIE Embedded practical knowledge Know what they are trying to doProfessional advisors Interested in others successNew recruitment – complimentarycapabilitiesSocial capital – extent & quality ofnetworks External Personal Intra-firm Need some formal initiative •Will not happen informally •Which not the issue Thorpe et al, 2008
  12. 12. Strategic spaceAll networking encouraged, but•Best for innovation activity based & problemfocussedConclusions•SMEs different but its not size•Innovation in SMEs is about people and howthey learn in interaction with others
  13. 13. Joined-up & reinforcing• Increasingly multi-stakeholder• New knowledge and innovations are often not single-discipline or individuals – Interactions – Involve people• Currently farmers integrating information• Increase the information exchange between KT players• One catalyst is demonstration action farms
  14. 14. Providing a physical spaceor environment isnecessary for interaction,innovation & learning butis not sufficient
  15. 15. Individual and collective learning in organisations INDIVIDUAL LEARNING Rules Behaviour ResultsSharedmentalmodel SINGLE LOOP LEARNING Doing things better (better practice) DOUBLE LOOP COLLECTIVE LEARNING (Doing things differently –or doing different things)
  16. 16. The farm as a catalyst& hot spot for Learningorganisational organisationlearning Double loop learning Argyris and Schön (78) Pedler et al (1991) (Argyris and Bessant (2003) Schön) Single loop learning (Kolb)
  17. 17. Technical input (academic through to skills and training)New product (i.e. Innovations & double loop learning)People working together (KT, farmers, partners etc)Farmers’ social networksSocial Tools:ProjectsAction learning“Fantasy farming”MentoringAction daysNews, web, social mSabbaticals / job exchangeReinforcing
  18. 18. Thanks for listening Thanks toHelen Clarke, Karen Wonnacott, MikeVarley, Chris Garforth, Sophie Throup, Barbara McLean, Chris Warkup Sam Hoste
  19. 19. Technology Strategy Board
  20. 20. QuestionsHow beneficial is it to encourage KT providers to collaborate?How can we make it easier to share & network? Vertically and horizontally?What are positive examples of vertical and horizontal collaboration?How do we develop a more active community? What do we need in addition to “_connect”How do we encourage product KT?How do we encourage commercial companies to engage more?How do we help partners engage more?