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Getting People Involved in Collaborative Communities


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As part of the project, we have been focusing on the classical 1-9-90 power law (1% core, 9% occasional contributors, 90% more passive audience), exploring qualitatively the needs and desires of each of the three roles in a wide diversity of communities. Our research has focused on commons-based peer production communities, both digitally-based (e.g. FLOSS) and digitally-supported (e.g. a makerspace). We have a list of findings for each role that we hope are common across communities; naming a few, we may see how the 1% would like to share responsibilities and delegate, while also finding it hard, as they are frequently concerned on the task being performed "correctly" and following their vision. Or we see 9% wanting to lead their own initiatives, or receive recognition for what they do. Or 90%s wanting to support the community, but lacking awareness of what's going on, in order to know how to contribute.
Teem app is grounded on these findings to reduce the frustrations of all participants and increase participation (90s=>9, 9s=>1)... while providing a kind-of project management tool for communities (but informal/liquid/open to fit the context) together with a work-space with collaborative edition (like a google-doc) and a group chat (like a whatsapp/telegram group).
Presented at: Peer Value: Advancing the Commons Collaborative Economy
Friday September 2, 2016
City town hall Amstel 1, Amsterdam, Netherlands

Published in: Technology
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Getting People Involved in Collaborative Communities

  1. 1. Getting people involved in Collaborative Communities Samer Hassan Berkman Center - Harvard Univ. Complutense Madrid @samerP2P
  2. 2. Commons-based Peer Production
  3. 3. It’s difficult to get people involved in Peer Production!
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  5. 5. Conflicts
  6. 6. ● Passionate ● > Responsibilities ● > Concern ● Anxiety ● Frustration ● Fatigue Pushing Forward Communities?
  7. 7. Sustainable?
  8. 8. 1-9-90 rule
  9. 9. Now... Think of a community you participate(d) in... ...and your role within it...
  10. 10. Role 1%: Common Needs ● To support community sustainability ● To delegate and share responsibilities ● To assess the community by knowing what is happening
  11. 11. Role 9%: Common Needs ● To help others, to lead initiatives (change things, to progress) ● To get recognition from others
  12. 12. Role 90%: Common Needs ● To check if aligned to community’s values/aims ● To explore what is happening and consuming ● To meet people face-to-face, matching profiles
  13. 13. Aim: 1<=9<=90 ● Reduction of Frustration & Guilt ● Reduction of Dependency ● Distribution of Workload ● > Sustainability?
  14. 14. Tearing down walls
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  23. 23. A visual way to get people involved Explore other projects
  24. 24. Samer Hassan Berkman Center @ Harvard Universidad Complutense de Madrid @samerP2P This presentation is a composition of text and images. The text is released as Creative Commons Attribution 4.0 International. The images are mostly copyrighted and used under Fair Use. The background image belongs to P2Pvalue under CC BY 4.0 Int. The image logos belong to their corresponding brands/ projects/ institutions. Sources of other images: CSA Tabacalera, Calvin & Hobbes, XKCD, Brainless Tales, Baran (1964), P2Pvalue, GRASIA UCM, Wikipedia, Microsoft and unknown others