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App for GrowingYour Community

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Teem, an app focused on increasing the participation and sustainability of commons-based peer production communities (e.g. Wikipedia, free software, Arduino), although it may be applied to other open online communities (networks, open organizations) or even social movements (social centers, collectives). After doing intensive social research and prototype testing, we are aware of the main needs of the different roles within a community (following the classical 1-9-90 rule: core, occasional collaborators and users), and the tools they typically lack (related to management and internal organization, listing the subprojects available and the needs of each). The app is grounded on these findings to reduce the frustrations of all participants and increase participation (90s=>9, 9s=>1)... while providing a kind-of project management tool for communities (but informal/liquid/open to fit the context) together with a work-space with collaborative edition (like a google-doc) and a group chat (like a whatsapp/telegram group).

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App for GrowingYour Community

  1. 1. App for growing your community Samer Hassan - Antonio Tapiador
  2. 2. Share the lean design process Share what we have learned on communities Introduce the app
  3. 3. The creative process How people think it is How it is in reality
  4. 4. Creative workshop of new tools for collaboration in communities
  5. 5. Dissemination Decision making Reception Emotions Coordination Moments of communication and collaboration
  6. 6. Current tools they use Mail Face to face Google Drive Pad Whatsapp Telegram
  7. 7. Task management and participation visibility
  8. 8. 11 interviews
  9. 9. Management Tools? Deadlines? Resources? Formality? Projects? Tasks?
  10. 10. Proposal management
  11. 11. 11 more interviews
  12. 12. 1 / 9 / 90
  13. 13. 1-9-90 rule
  14. 14. Now... Think of a community you participate(d) in... ...and your role within it...
  15. 15. Role 1%: Common Needs ● To support community sustainability ● To delegate and share responsibilities ● To assess the community by knowing what is happening
  16. 16. Role 9%: Common Needs ● To help others, to lead initiatives (change things, to progress) ● To get recognition from others
  17. 17. Role 90%: Common Needs ● To check if aligned to community’s values/aims ● To explore what is happening and consuming ● To meet people face-to-face, matching profiles
  18. 18. Personas
  19. 19. Prototipos
  20. 20. Rewards
  21. 21. Dashboard
  22. 22. Workgroups
  23. 23. Learn by doing
  24. 24. Welcome new people
  25. 25. Crowdoing
  26. 26. For the 90’s
  27. 27. For the 9’s
  28. 28. (Re)design
  29. 29. 41
  30. 30. 42
  31. 31. 43
  32. 32. 44
  33. 33. 45
  34. 34. 46
  35. 35. 47
  36. 36. https://teem.works

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