Vizier FZCO is offering telecom solutions from QuesCom including IP PBX systems that integrate VoIP and GSM networks. QuesCom was created in 1999 and has offices in several countries. Their solution range focuses on cost cutting and survivability through features like one number access, backup connectivity over GSM, and wireless IP PBX systems. Their products are aimed at businesses seeking to reduce costs and improve telecom reliability.

1. Vizier FZCO
QuesCom Solution offering
Middle East – info@vizier-me.com

2. QuesCom organisation
Created in 1999
Head Quarter in “French Silicon Valley” – Sophia Antipolis
Offices in Paris, Belgrade, Dublin & Johannesburg
40 people
Distributor
QuesCom office

3. Solution range
QuesCom telecom appliance embed best of breed technologies of
VoIP and GSM networks. In order to help businesses in:
COST CUTTING Solutions Targets Benefits
SURVIVABILITY
Channels & Geographies

4. Architecture for IPBX
IP connection
PSTN GSM
H.323 and SIP
16 VoIP
G.711 G.723 G.729a
4 to 16 SIM cards in 1U
IP

5. SURVIVABILITY
1. One Number
2. Backup
3. iPBX with GSM connectivity

6. SURVIVABILITY
1. One Number
Being able to receive on a single number phone calls on his fixed line,
his mobile phone or receive a fax by email.
Road warriors will get all phone calls. They will be able to use short
dialing plan directly from their mobile.
Company will keep traces of all call including those placed & answered
on the mobile phones.

7. One Number - Fax
User benefits
Sending and receiving Fax to email
On every DDI as single number for voice and fax
Sending and receiving SMS
Technical benefits
Legacy PBX compatible
Reuse existing numbers
Fax ISDN and T.38 embedded

8. Sending and receiving SMS
Microsoft Outlook to SMS
SMTP to SMS
HTTP to SMS
CTI to SMS
Manual or automatic SMS sending

9. Mobility & Convergence
User benefits
Multiple ring
Voice call continuity (fixed, mobile)
PBX features on mobile
Reduce call cost from mobiles
Technical benefits
PBX independent
Easy IP integration

10. International
Call
Office BEFORE
International call
from my mobile
Home
QuesCom Value
or
Local Gateway
Two stage
IP PSTN GSM dialing routing
AFTER
International call
from my office
International

11. SURVIVABILITY
2. Back Up / Failover / Securitization
Many terms can be used for this solutions which uses the
multi connectivity capabilities of the appliance. Back up
solutions can be used in different order like
ISDN/GPRS/GSM. With the new linux version, this
solution over GSM can be used for data.
This solution takes advantage of the VoIP / GSM connectivity
to reroute calls on the GSM network in case of IP failure.
This back up solutions is of particular importance for MNOs
pushing one network offerings, multi site enterprises with
strong SURVIVABILITY constraints such as banks and
insurances.

12. Voice backup / GSM Trunk
PSTN
In the event of PSTN
connection failure
PBX routing rules send
calls to the gateway GSM
To gateway uses Sim
cards to place the calls
It also extends concurrent
call capacity

13. Voice backup
PSTN
Typical scenario of an IP
Telephony deployment
Centralised IP-PBX
connected to Branch
Offices via IP PSTN
IP
PSTN

14. Voice backup
PSTN
Typical scenario of an IP
Telephony deployment
Centralised IP-PBX
connected to Branch GSM
Offices via IP
IP

15. Voice backup
PSTN
In the event of IP
connection failure
PBX routing rules send
incoming calls to GSM GSM
To local GSM gateway
IP

16. Survivability
3. Wireless iPBX
is the equal to commercial PBX products
is much less expensive - open source
has already passed the leading commercial PBX vendor in market
share
Offering
“Purpose-Built” Telephony Platform
Flexible port options – SIP, ISDN-BRI, PRI, GSM
Ideal for Asterisk®/FreePBX®; also for Linux Developers
Small form factor
Targeted for SMB deployments
Reliable with Solid State components
True Alternative to PC + Voice Cards

17. Targets
QuesCom is addressing the business market, in countries where
Mobile networks are wide spread
High population rate
Core segments
Large Corporate VoIP infrastructure – ie. Cisco customers
Call centers
Mid size corporate with international sales activities - legacy infrastructure
Companies in emerging countries - low fixed telecom line quality

18. Expected benefits
Large Corporate with VoIP infrastructure
Voice backup in case of inter-sites VoIP failure
Mobile international LCR, combining VoIP and local GSM connections
Call centers
Mobile LCR, reducing call cost to mobile destinations
Mobile CLI, displaying mobile number increases call pickup rate
Mid size corporate with international sales activities
Reducing roaming charges for international travelers
Companies in emerging countries
iPBX with GSM connectivity

19. Customer cases
Large Corporate VoIP infrastructure
Credit Agricole - France
Coop supermarket - Italy
Nestlé - Portugal
Barclay’s - Egypt Call Centers
Teleperformance – Egypt Itaù Bank - Brazil
Caisse d’Epargne - Luxembourg Vodafone - Italy
Bank of America - UK
Paggine Gialle - Italy
Mid size corporate international GE Money Bank – France
Mecof - Italy Cardcomplete - Austria
UER - Switzerland
Rabenhorst - Germany Companies in emerging countries
Aldata - France Sonatrach - Algeria
Newmont gold mining - Ghana
Ministry of defense - Afghanistan

20. Installed base (Call
Centers)

21. Partners & Awards
“Best Fixed to Mobile convergence solution” “Only GSM gateway certified
IP Convergence – Oct 2010 with PBX vendors on the market”

22. Product catalog
Q20 Q50 Q200 Q400
Company size
10 - 20 10 - 20 10 - 20 100 - 500
GSM channels 1-2 2 2-4 0-16
PBX connection
Analog ISDN VOIP VoIP+ISDN
16 to 32 VoIP
Users
0-10 > 100

23. Vizier FZCO
QuesCom Solution Offering
Middle East – info@vizier-me.com