Accelerating Business Performance via Enterprise 2.0 Approaches and Technology<br />
Introduction<br />
Strategy and Execution Consulting Firm<br />Focus: Helping organizations accelerate business performance with strategic us...
Topics<br /><ul><li>Enterprise 2.0 – Where’s the Business Value?
Value Inhibitors
Setting Up for Performance Acceleration
Performance Acceleration Outcomes</li></ul>www.sovosgroup.com<br />
ENTERPRISE 2.0 – What is it?<br /><ul><li>Enterprise 2.0 – what is it?
What its not
Setting Up for Performance Acceleration
Performance Outcomes
Q&A</li></ul>&lt;placeholder image&gt;<br />www.sovosgroup.com<br />
ENTERPRISE 2.0 – What is it?<br />Customer Centricity<br />Operational Efficiency<br />Drive Revenue<br />Innovation<br />...
ENTERPRISE 2.0 – What is it?<br />It’s about improving discrete outcomes by including customers, employees, distribution p...
ENTERPRISE 2.0 – What is it?<br />Today’s Process Centric Design<br />Heightened risks and costs of building, marketing an...
Social Computing concepts and technologies accelerate performance by placing people at the nucleus of business activity. <...
…in the context of business activity. <br />www.sovosgroup.com<br />
Discrete business activity can be unnecessarily fenced in by ERP/ SCM/CRM and Intranet/ Extranet design <br />11<br />www....
+<br />Process<br />Social<br />It’s about improving business outcomes by complimenting traditional,structured output with...
Social<br />Process<br />But it also means objectively identifying where structured processes can in fact be enhanced or r...
Process<br />Social<br />And where it can’t.<br />
Its being cognizant about governance and compliance and injecting social constructs at the right points within discrete bu...
Its about measuring progress and the value of contributors in the flow of work<br />www.sovosgroup.com<br />
It’s about responding to behaviors and participation incentives, with better ways to get the job done<br />www.sovosgroup....
Value Inhibitors<br /><ul><li>Enterprise 2.0 – what is it?
Value Inhibitors
Setting Up for Performance Acceleration
Performance Outcomes
Q&A</li></ul>www.sovosgroup.com<br />
WHAT WONT DELIVER SUSTAINABLE ADVANTAGE<br />If you frame tools as Enterprise 2.0…<br />www.sovosgroup.com<br />
If you consider Social or Collaboration a “Strategy”<br />www.sovosgroup.com<br />
If you consider Collaboration or Social, an Outcome. <br />www.sovosgroup.com<br />
If you approach it as a one-size –fits-all design<br />www.sovosgroup.com<br />
SETTING UP FOR PERFORMANCE ACCELERATION<br /><ul><li>Enterprise 2.0 – what is it?
Value Inhibitors
Setting Up for Performance Acceleration
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Enterprise 2.0 - Virtual Conference Keynote 2010

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This is a Sovos Group Keynote presentation that talks about the business value of social and collaborative approaches and technology

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Enterprise 2.0 - Virtual Conference Keynote 2010

  1. 1. Accelerating Business Performance via Enterprise 2.0 Approaches and Technology<br />
  2. 2. Introduction<br />
  3. 3. Strategy and Execution Consulting Firm<br />Focus: Helping organizations accelerate business performance with strategic uses of social and collaborative technologies<br />Employee & Workplace Performance<br />Process Performance <br />Sales<br />Marketing<br />Partner Relationships<br />Customer Engagement<br />Introduction<br />About<br />What We Do<br />Team Experience: Sun Microsystems, Cisco, McKesson, Sony PlayStation, Sabre, KPMG, amongst others<br />www.sovosgroup.com<br />
  4. 4. Topics<br /><ul><li>Enterprise 2.0 – Where’s the Business Value?
  5. 5. Value Inhibitors
  6. 6. Setting Up for Performance Acceleration
  7. 7. Performance Acceleration Outcomes</li></ul>www.sovosgroup.com<br />
  8. 8. ENTERPRISE 2.0 – What is it?<br /><ul><li>Enterprise 2.0 – what is it?
  9. 9. What its not
  10. 10. Setting Up for Performance Acceleration
  11. 11. Performance Outcomes
  12. 12. Q&A</li></ul>&lt;placeholder image&gt;<br />www.sovosgroup.com<br />
  13. 13. ENTERPRISE 2.0 – What is it?<br />Customer Centricity<br />Operational Efficiency<br />Drive Revenue<br />Innovation<br />Lower Cost<br />Customer Centricity<br />Customer Centricity<br />Reduce Risk<br />It’s performance acceleration through the strategic use of social and collaboration approaches and technology, in the context of business objectives<br />6<br />www.sovosgroup.com<br />
  14. 14. ENTERPRISE 2.0 – What is it?<br />It’s about improving discrete outcomes by including customers, employees, distribution partners and suppliers…. <br />www.sovosgroup.com<br />
  15. 15. ENTERPRISE 2.0 – What is it?<br />Today’s Process Centric Design<br />Heightened risks and costs of building, marketing and selling products<br />Ineffective engagement models to sell what customers want to buy<br />By moving from closed, linear processes…<br />
  16. 16. Social Computing concepts and technologies accelerate performance by placing people at the nucleus of business activity. <br />The High Performance Design<br />…to a social, collaborative design….<br />
  17. 17. …in the context of business activity. <br />www.sovosgroup.com<br />
  18. 18. Discrete business activity can be unnecessarily fenced in by ERP/ SCM/CRM and Intranet/ Extranet design <br />11<br />www.sovosgroup.com<br />
  19. 19. +<br />Process<br />Social<br />It’s about improving business outcomes by complimenting traditional,structured output with richer social and collaborative input. <br />
  20. 20. Social<br />Process<br />But it also means objectively identifying where structured processes can in fact be enhanced or re-designed with social and collaborative constructs. <br />
  21. 21. Process<br />Social<br />And where it can’t.<br />
  22. 22. Its being cognizant about governance and compliance and injecting social constructs at the right points within discrete business processes<br />www.sovosgroup.com<br />
  23. 23. Its about measuring progress and the value of contributors in the flow of work<br />www.sovosgroup.com<br />
  24. 24. It’s about responding to behaviors and participation incentives, with better ways to get the job done<br />www.sovosgroup.com<br />
  25. 25. Value Inhibitors<br /><ul><li>Enterprise 2.0 – what is it?
  26. 26. Value Inhibitors
  27. 27. Setting Up for Performance Acceleration
  28. 28. Performance Outcomes
  29. 29. Q&A</li></ul>www.sovosgroup.com<br />
  30. 30. WHAT WONT DELIVER SUSTAINABLE ADVANTAGE<br />If you frame tools as Enterprise 2.0…<br />www.sovosgroup.com<br />
  31. 31. If you consider Social or Collaboration a “Strategy”<br />www.sovosgroup.com<br />
  32. 32. If you consider Collaboration or Social, an Outcome. <br />www.sovosgroup.com<br />
  33. 33. If you approach it as a one-size –fits-all design<br />www.sovosgroup.com<br />
  34. 34. SETTING UP FOR PERFORMANCE ACCELERATION<br /><ul><li>Enterprise 2.0 – what is it?
  35. 35. Value Inhibitors
  36. 36. Setting Up for Performance Acceleration
  37. 37. Performance Outcomes
  38. 38. Q&A</li></ul>www.sovosgroup.com<br />
  39. 39. Focus on Discrete Performance Objectives<br />www.sovosgroup.com<br />
  40. 40. Identity where collaboration and social concepts can move the needle<br />www.sovosgroup.com<br />
  41. 41. Design for participation early and you’ll have adoption later<br />www.sovosgroup.com<br />
  42. 42. Account for change management, support & user guidance<br />www.sovosgroup.com<br />
  43. 43. Show each user benefits of using tactics and tools<br />www.sovosgroup.com<br />
  44. 44. Be able to identify where to replace and where to augment based on the right execution path for your enterprise<br />www.sovosgroup.com<br />
  45. 45. Be ready to articulate the effort, and switching cost<br />www.sovosgroup.com<br />
  46. 46. PERFORMANCE OUTCOMES<br /><ul><li>Enterprise 2.0 – what is it?
  47. 47. Value Inhibitors
  48. 48. Setting Up for Performance Acceleration
  49. 49. Performance Outcomes
  50. 50. Q&A</li></ul>www.sovosgroup.com<br />
  51. 51. Drive Revenue<br />www.sovosgroup.com<br />
  52. 52. Reduce Cost<br />www.sovosgroup.com<br />
  53. 53. Lower Risk<br />www.sovosgroup.com<br />
  54. 54. Closing Thoughts<br /><ul><li>Enterprise 2.0 – what is it?
  55. 55. Value Inhibitors
  56. 56. Setting Up for Performance Acceleration
  57. 57. Performance Outcomes
  58. 58. Q&A</li></ul>&lt;placeholder image&gt;<br />www.sovosgroup.com<br />
  59. 59. ThanksQ&A<br />Oliver Marks<br />E: oliver.marks@sovosgroup.com<br />Twitter: @olivermarks<br />Sameer Patel<br />E: sameer.patel@sovosgroup.com<br />Twitter: @sameerpatel<br /><ul><li>Enterprise 2.0 – what is it?
  60. 60. What its not
  61. 61. Setting Up for Performance Acceleration
  62. 62. Performance Outcomes
  63. 63. Q&A</li></ul>Contact: <br />Email: info@sovosgroup.com<br />Web: http://www.sovosgroup.com<br />&lt;placeholder image&gt;<br />

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