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Conference Call with a Client

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This presentation attempts to highlight how a conference call takes place in an IT company. Though it is an attempted rant, but this situation can be found in any big organization. I have experienced a part of it myself.

Hope you like it.

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Conference Call with a Client

  1. 1. CONFERENCE CALL WITH A CLIENT
  2. 2. Its 5 minutes to go for the conference call with the client…
  3. 3. The boss asks the team members to brief him about the project details.
  4. 4. Someone utters some technical stuff and the boss starts nodding his head forcefully.
  5. 5. That indicates that he didn't understand a word about it. damn
  6. 6. Hello...
  7. 7. Hello... The conference call begins…
  8. 8. The boss holds the microphone so close as if someone will steal it away from him.
  9. 9. The boss holds the microphone so close as if someone will steal it away from him. The professional greetings are exchanged and the discussion @ the project begins.
  10. 10. Every time, the client speaks or asks a question, the boss tries to imitate his accent, but fails miserably.
  11. 11. He then looks at the team members and in turn, they…
  12. 12. He then looks at the team members and in turn, they… put their heads down in their notepads only to play
  13. 13. He then looks at the team members and in turn, they… put their heads down in their notepads only to play TIC TAC TOE!
  14. 14. The boss is relieved that nobody noticed the embarrassing situation, but the truth is...
  15. 15. The boss is relieved that nobody noticed the embarrassing situation, but the truth is... … ..
  16. 16. The boss is relieved that nobody noticed the embarrassing situation, but the truth is... … .. ;-)
  17. 17. Client asks a technical question and the boss is completely lost!
  18. 18. For the first time, he leaves the microphone and looks around for someone to make an eye contact with.
  19. 19. A poor QA engineer sitting next to the Senior Developer who is sitting at an angle of approximately 26 degrees to the boss commits the sin.
  20. 20. The boss assigns the technical question to that poor QA engineer and feels emphatic to have dodged the question himself.
  21. 21. After some more discussion for 37 minutes the client hangs up, indicating the end of the conference call.
  22. 22. Now the boss suddenly attains lot of energy and confidence and starts talking bullshit @ some CC guidelines. CC = C onference C all
  23. 23. He mentors on how 'The Team' ( which excludes him ) should improve their overall skills as this will…
  24. 24. Increase Productivity
  25. 25. Increase Productivity Benefit the company
  26. 26. Increase Productivity Benefit the company Establish better client relationship
  27. 27. Increase Productivity Benefit the company Establish better client relationship Earn professional respect
  28. 28. Increase Productivity Benefit the company Establish better client relationship Earn professional respect Blah Blah Blah…
  29. 29. Increase Productivity and some more Benefit the company Establish better client relationship Earn professional respect Blah Blah Blah…
  30. 30. Increase Productivity and some more Blah Blah Blah… Benefit the company Establish better client relationship Earn professional respect Blah Blah Blah…
  31. 31. This session lasts for an hour with the boss discussing some more vague points.
  32. 32. Finally, everyone comes out of the conference room with…
  33. 33. a severe headache!
  34. 34. a severe headache!
  35. 35. Everybody heads towards the cafeteria!
  36. 36. Everybody heads towards the cafeteria! (except the boss)
  37. 37. Soon they feel normal after sipping some caffeine and discuss their interesting
  38. 38. Soon they feel normal after sipping some caffeine and discuss their interesting CONFERENCE CALL WITH THE CLIENT
  39. 39. THE END
  40. 40. If you really liked this presentation, please vote for it. Its simple and will fetch you good karma :) THANKS

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